385 Employee Welfare Jobs - Page 9

Role & Responsibilities:- Process Ownership: Manage all recruitment needs for the company, including implementing and continually developing a robust recruitment process Accountability on CHRs' deliverables for the geography Reviewing existing policies and SOPs and ensuring adherence thereto Monitoring compliances at Stores & Distribution Centres in their region by timely audit of compliance records Participating in investigations of Ethics & POSH cases Planning and ensuring execution of CSR,Rewards &Recognition (R&R) and Engagement activities at the region Supervising action planning on survey responses Ensuring execution of corrective measures for OFIs of various audits Consolidating and maintaining KPI Trackers for the team Intervening to improve employee retention and quick resolutions of escalations Managing exit formalities for ZO employees (Exit interviews, Clearance from stakeholders, Statutory Dues, F&F settlements) Personnel Planning: Ensuring availability of budgeted manpower in stores at the region Tapping new sources of recruitment Timely recruitment of store staff as per budgets in alignment to Diversity & Inclusion (D&I) policy of the organization Payroll & Incentives: Processing payroll for ZO employees Reviewing regional payroll and incentive data Communication: Communicating with the Support Office Team (TCOC,POSH,D&I Recruitment, CSR, Engagement, R&R) Constant touch with Operations (SM+CM) for understanding business requirements and calibrating the teams for meeting the requirements Executing HR priorities Diversity, CAPS in consultation with Operations Employee Welfare: Review of Engagement and R&R activities Counselling & Grievance Redressal Quarterly visits at all stores in clusters falling under the region Conducting Open Houses (Grievance/Concerns/Suggestions forum) for the Store Management Teams Conducting quarterly/bi-annual open houses for the Store Executive Teams Review & Data Management: Plan, prepare & present at Monthly Operations' Reviews and quarterly meets with Business Managers Analyze & review CSR, R&R and Engagement activities conducted monthly Analyze reasons for attrition Review & implement corrective actions on the basis of KPI trackers for direct reportees Counsel, guide direct reportees for enhanced performance and career growth Ensuring maintenance of all statutory compliance records Innovation: Communicating potential changes in the SOP to senior management Suggesting innovation in CSR,R&R and Engagement activities Suggesting innovative retention strategies Skill Sets:- Effective Communication & Interpersonal skills Decision Making Skills Team Management Stake Holder Management Logical and Analytical approach

Role & Responsibilities:- Process Ownership: Manage all recruitment needs for the company, including implementing and continually developing a robust recruitment process Accountability on CHRs' deliverables for the geography Reviewing existing policies and SOPs and ensuring adherence thereto Monitoring compliances at Stores & Distribution Centres in their region by timely audit of compliance records Participating in investigations of Ethics & POSH cases Planning and ensuring execution of CSR,Rewards &Recognition (R&R) and Engagement activities at the region Supervising action planning on survey responses Ensuring execution of corrective measures for OFIs of various audits Consolidating and maintaining KPI Trackers for the team Intervening to improve employee retention and quick resolutions of escalations Managing exit formalities for ZO employees (Exit interviews, Clearance from stakeholders, Statutory Dues, F&F settlements) Personnel Planning: Ensuring availability of budgeted manpower in stores at the region Tapping new sources of recruitment Timely recruitment of store staff as per budgets in alignment to Diversity & Inclusion (D&I) policy of the organization Payroll & Incentives: Processing payroll for ZO employees Reviewing regional payroll and incentive data Communication: Communicating with the Support Office Team (TCOC,POSH,D&I Recruitment, CSR, Engagement, R&R) Constant touch with Operations (SM+CM) for understanding business requirements and calibrating the teams for meeting the requirements Executing HR priorities Diversity, CAPS in consultation with Operations Employee Welfare: Review of Engagement and R&R activities Counselling & Grievance Redressal Quarterly visits at all stores in clusters falling under the region Conducting Open Houses (Grievance/Concerns/Suggestions forum) for the Store Management Teams Conducting quarterly/bi-annual open houses for the Store Executive Teams Review & Data Management: Plan, prepare & present at Monthly Operations' Reviews and quarterly meets with Business Managers Analyze & review CSR, R&R and Engagement activities conducted monthly Analyze reasons for attrition Review & implement corrective actions on the basis of KPI trackers for direct reportees Counsel, guide direct reportees for enhanced performance and career growth Ensuring maintenance of all statutory compliance records Innovation: Communicating potential changes in the SOP to senior management Suggesting innovation in CSR,R&R and Engagement activities Suggesting innovative retention strategies Skill Sets:- Effective Communication & Interpersonal skills Decision Making Skills Team Management Stake Holder Management Logical and Analytical approach

Role & Responsibilities:- Process Ownership: Manage all recruitment needs for the company, including implementing and continually developing a robust recruitment process Accountability on CHRs' deliverables for the geography Reviewing existing policies and SOPs and ensuring adherence thereto Monitoring compliances at Stores & Distribution Centres in their region by timely audit of compliance records Participating in investigations of Ethics & POSH cases Planning and ensuring execution of CSR,Rewards &Recognition (R&R) and Engagement activities at the region Supervising action planning on survey responses Ensuring execution of corrective measures for OFIs of various audits Consolidating and maintaining KPI Trackers for the team Intervening to improve employee retention and quick resolutions of escalations Managing exit formalities for ZO employees (Exit interviews, Clearance from stakeholders, Statutory Dues, F&F settlements) Personnel Planning: Ensuring availability of budgeted manpower in stores at the region Tapping new sources of recruitment Timely recruitment of store staff as per budgets in alignment to Diversity & Inclusion (D&I) policy of the organization Payroll & Incentives: Processing payroll for ZO employees Reviewing regional payroll and incentive data Communication: Communicating with the Support Office Team (TCOC,POSH,D&I Recruitment, CSR, Engagement, R&R) Constant touch with Operations (SM+CM) for understanding business requirements and calibrating the teams for meeting the requirements Executing HR priorities Diversity, CAPS in consultation with Operations Employee Welfare: Review of Engagement and R&R activities Counselling & Grievance Redressal Quarterly visits at all stores in clusters falling under the region Conducting Open Houses (Grievance/Concerns/Suggestions forum) for the Store Management Teams Conducting quarterly/bi-annual open houses for the Store Executive Teams Review & Data Management: Plan, prepare & present at Monthly Operations' Reviews and quarterly meets with Business Managers Analyze & review CSR, R&R and Engagement activities conducted monthly Analyze reasons for attrition Review & implement corrective actions on the basis of KPI trackers for direct reportees Counsel, guide direct reportees for enhanced performance and career growth Ensuring maintenance of all statutory compliance records Innovation: Communicating potential changes in the SOP to senior management Suggesting innovation in CSR,R&R and Engagement activities Suggesting innovative retention strategies Skill Sets:- Effective Communication & Interpersonal skills Decision Making Skills Team Management Stake Holder Management Logical and Analytical approach

Role & responsibilities:- Responsible for cluster of stores in a city. Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. Implementation of engagement activities. Create a vibrant, fun, learning and growth-oriented culture in stores. Implement various HR interventions for retention. Implement and sustain Tata Code of Conduct and value systems in the stores. Conduct regular Open House in stores to understand pulse of employees. Looking after employee welfare - monetary & non-monetary, grievance handling, counselling and guiding employees for harmonious interpersonal relations. Ensuring accurate and timely payroll data processing of new employees as well as full and final settlements of resigned employees on a monthly basis in coordination with the Payroll executive Ensuring Incentives are accurately calculated and updated in Payroll System for all store employees Monitoring Regular Rewards & Recognition is conducted at stores and timely data is updated in the system Conducting regular Audits with respect to Employee details and personnel files, leave records in HRMS, Attendance, Recording daily Scheduler & Shifts and any other relevant registers at store level to ensure accuracy of data and documents. Developing & ensuring implementation of all the HR Standard Operating Procedures & Policies at store level Representing HR function for Monthly reviews with relevant data points and metrices. Preferred candidate profile Good Verbal and written communication Should have prior experience of handling retail HR store operations Problem-solving and decision-making abilities. Ability to work independently and as part of a team.

Role & responsibilities:- Responsible for cluster of stores in a city. Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. Implementation of engagement activities. Create a vibrant, fun, learning and growth-oriented culture in stores. Implement various HR interventions for retention. Implement and sustain Tata Code of Conduct and value systems in the stores. Conduct regular Open House in stores to understand pulse of employees. Looking after employee welfare - monetary & non-monetary, grievance handling, counselling and guiding employees for harmonious interpersonal relations. Ensuring accurate and timely payroll data processing of new employees as well as full and final settlements of resigned employees on a monthly basis in coordination with the Payroll executive Ensuring Incentives are accurately calculated and updated in Payroll System for all store employees Monitoring Regular Rewards & Recognition is conducted at stores and timely data is updated in the system Conducting regular Audits with respect to Employee details and personnel files, leave records in HRMS, Attendance, Recording daily Scheduler & Shifts and any other relevant registers at store level to ensure accuracy of data and documents. Developing & ensuring implementation of all the HR Standard Operating Procedures & Policies at store level Representing HR function for Monthly reviews with relevant data points and metrices. Preferred candidate profile Good Verbal and written communication Should have prior experience of handling retail HR store operations Problem-solving and decision-making abilities. Ability to work independently and as part of a team.

Role & responsibilities:- Responsible for cluster of stores in a city. Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. Implementation of engagement activities. Create a vibrant, fun, learning and growth-oriented culture in stores. Implement various HR interventions for retention. Implement and sustain Tata Code of Conduct and value systems in the stores. Conduct regular Open House in stores to understand pulse of employees. Looking after employee welfare - monetary & non-monetary, grievance handling, counselling and guiding employees for harmonious interpersonal relations. Ensuring accurate and timely payroll data processing of new employees as well as full and final settlements of resigned employees on a monthly basis in coordination with the Payroll executive Ensuring Incentives are accurately calculated and updated in Payroll System for all store employees Monitoring Regular Rewards & Recognition is conducted at stores and timely data is updated in the system Conducting regular Audits with respect to Employee details and personnel files, leave records in HRMS, Attendance, Recording daily Scheduler & Shifts and any other relevant registers at store level to ensure accuracy of data and documents. Developing & ensuring implementation of all the HR Standard Operating Procedures & Policies at store level Representing HR function for Monthly reviews with relevant data points and metrices. Preferred candidate profile Good Verbal and written communication Should have prior experience of handling retail HR store operations Problem-solving and decision-making abilities. Ability to work independently and as part of a team.

Role & responsibilities:- Responsible for cluster of stores in a city. Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. Implementation of engagement activities. Create a vibrant, fun, learning and growth-oriented culture in stores. Implement various HR interventions for retention. Implement and sustain Tata Code of Conduct and value systems in the stores. Conduct regular Open House in stores to understand pulse of employees. Looking after employee welfare - monetary & non-monetary, grievance handling, counselling and guiding employees for harmonious interpersonal relations. Ensuring accurate and timely payroll data processing of new employees as well as full and final settlements of resigned employees on a monthly basis in coordination with the Payroll executive Ensuring Incentives are accurately calculated and updated in Payroll System for all store employees Monitoring Regular Rewards & Recognition is conducted at stores and timely data is updated in the system Conducting regular Audits with respect to Employee details and personnel files, leave records in HRMS, Attendance, Recording daily Scheduler & Shifts and any other relevant registers at store level to ensure accuracy of data and documents. Developing & ensuring implementation of all the HR Standard Operating Procedures & Policies at store level Representing HR function for Monthly reviews with relevant data points and metrices. Preferred candidate profile Good Verbal and written communication Should have prior experience of handling retail HR store operations Problem-solving and decision-making abilities. Ability to work independently and as part of a team.

Role & responsibilities:- Responsible for cluster of stores in a city. Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. Implementation of engagement activities. Create a vibrant, fun, learning and growth-oriented culture in stores. Implement various HR interventions for retention. Implement and sustain Tata Code of Conduct and value systems in the stores. Conduct regular Open House in stores to understand pulse of employees. Looking after employee welfare - monetary & non-monetary, grievance handling, counselling and guiding employees for harmonious interpersonal relations. Ensuring accurate and timely payroll data processing of new employees as well as full and final settlements of resigned employees on a monthly basis in coordination with the Payroll executive Ensuring Incentives are accurately calculated and updated in Payroll System for all store employees Monitoring Regular Rewards & Recognition is conducted at stores and timely data is updated in the system Conducting regular Audits with respect to Employee details and personnel files, leave records in HRMS, Attendance, Recording daily Scheduler & Shifts and any other relevant registers at store level to ensure accuracy of data and documents. Developing & ensuring implementation of all the HR Standard Operating Procedures & Policies at store level Representing HR function for Monthly reviews with relevant data points and metrices. Preferred candidate profile Good Verbal and written communication Should have prior experience of handling retail HR store operations Problem-solving and decision-making abilities. Ability to work independently and as part of a team.

Role & responsibilities:- Responsible for cluster of stores in a city. Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. Implementation of engagement activities. Create a vibrant, fun, learning and growth-oriented culture in stores. Implement various HR interventions for retention. Implement and sustain Tata Code of Conduct and value systems in the stores. Conduct regular Open House in stores to understand pulse of employees. Looking after employee welfare - monetary & non-monetary, grievance handling, counselling and guiding employees for harmonious interpersonal relations. Ensuring accurate and timely payroll data processing of new employees as well as full and final settlements of resigned employees on a monthly basis in coordination with the Payroll executive Ensuring Incentives are accurately calculated and updated in Payroll System for all store employees Monitoring Regular Rewards & Recognition is conducted at stores and timely data is updated in the system Conducting regular Audits with respect to Employee details and personnel files, leave records in HRMS, Attendance, Recording daily Scheduler & Shifts and any other relevant registers at store level to ensure accuracy of data and documents. Developing & ensuring implementation of all the HR Standard Operating Procedures & Policies at store level Representing HR function for Monthly reviews with relevant data points and metrices. Preferred candidate profile Good Verbal and written communication Should have prior experience of handling retail HR store operations Problem-solving and decision-making abilities. Ability to work independently and as part of a team.

Role & responsibilities:- Responsible for cluster of stores in a city. Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. Implementation of engagement activities. Create a vibrant, fun, learning and growth-oriented culture in stores. Implement various HR interventions for retention. Implement and sustain Tata Code of Conduct and value systems in the stores. Conduct regular Open House in stores to understand pulse of employees. Looking after employee welfare - monetary & non-monetary, grievance handling, counselling and guiding employees for harmonious interpersonal relations. Ensuring accurate and timely payroll data processing of new employees as well as full and final settlements of resigned employees on a monthly basis in coordination with the Payroll executive Ensuring Incentives are accurately calculated and updated in Payroll System for all store employees Monitoring Regular Rewards & Recognition is conducted at stores and timely data is updated in the system Conducting regular Audits with respect to Employee details and personnel files, leave records in HRMS, Attendance, Recording daily Scheduler & Shifts and any other relevant registers at store level to ensure accuracy of data and documents. Developing & ensuring implementation of all the HR Standard Operating Procedures & Policies at store level Representing HR function for Monthly reviews with relevant data points and metrices. Preferred candidate profile Good Verbal and written communication Should have prior experience of handling retail HR store operations Problem-solving and decision-making abilities. Ability to work independently and as part of a team.

Role & responsibilities:- Responsible for cluster of stores in a city. Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. Implementation of engagement activities. Create a vibrant, fun, learning and growth-oriented culture in stores. Implement various HR interventions for retention. Implement and sustain Tata Code of Conduct and value systems in the stores. Conduct regular Open House in stores to understand pulse of employees. Looking after employee welfare - monetary & non-monetary, grievance handling, counselling and guiding employees for harmonious interpersonal relations. Ensuring accurate and timely payroll data processing of new employees as well as full and final settlements of resigned employees on a monthly basis in coordination with the Payroll executive Ensuring Incentives are accurately calculated and updated in Payroll System for all store employees Monitoring Regular Rewards & Recognition is conducted at stores and timely data is updated in the system Conducting regular Audits with respect to Employee details and personnel files, leave records in HRMS, Attendance, Recording daily Scheduler & Shifts and any other relevant registers at store level to ensure accuracy of data and documents. Developing & ensuring implementation of all the HR Standard Operating Procedures & Policies at store level Representing HR function for Monthly reviews with relevant data points and metrices. Preferred candidate profile Good Verbal and written communication Should have prior experience of handling retail HR store operations Problem-solving and decision-making abilities. Ability to work independently and as part of a team.

Role & responsibilities:- Responsible for cluster of stores in a city. Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. Implementation of engagement activities. Create a vibrant, fun, learning and growth-oriented culture in stores. Implement various HR interventions for retention. Implement and sustain Tata Code of Conduct and value systems in the stores. Conduct regular Open House in stores to understand pulse of employees. Looking after employee welfare - monetary & non-monetary, grievance handling, counselling and guiding employees for harmonious interpersonal relations. Ensuring accurate and timely payroll data processing of new employees as well as full and final settlements of resigned employees on a monthly basis in coordination with the Payroll executive Ensuring Incentives are accurately calculated and updated in Payroll System for all store employees Monitoring Regular Rewards & Recognition is conducted at stores and timely data is updated in the system Conducting regular Audits with respect to Employee details and personnel files, leave records in HRMS, Attendance, Recording daily Scheduler & Shifts and any other relevant registers at store level to ensure accuracy of data and documents. Developing & ensuring implementation of all the HR Standard Operating Procedures & Policies at store level Representing HR function for Monthly reviews with relevant data points and metrices. Preferred candidate profile Good Verbal and written communication Should have prior experience of handling retail HR store operations Problem-solving and decision-making abilities. Ability to work independently and as part of a team.

Role & responsibilities:- Responsible for cluster of stores in a city. Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. Implementation of engagement activities. Create a vibrant, fun, learning and growth-oriented culture in stores. Implement various HR interventions for retention. Implement and sustain Tata Code of Conduct and value systems in the stores. Conduct regular Open House in stores to understand pulse of employees. Looking after employee welfare - monetary & non-monetary, grievance handling, counselling and guiding employees for harmonious interpersonal relations. Ensuring accurate and timely payroll data processing of new employees as well as full and final settlements of resigned employees on a monthly basis in coordination with the Payroll executive Ensuring Incentives are accurately calculated and updated in Payroll System for all store employees Monitoring Regular Rewards & Recognition is conducted at stores and timely data is updated in the system Conducting regular Audits with respect to Employee details and personnel files, leave records in HRMS, Attendance, Recording daily Scheduler & Shifts and any other relevant registers at store level to ensure accuracy of data and documents. Developing & ensuring implementation of all the HR Standard Operating Procedures & Policies at store level Representing HR function for Monthly reviews with relevant data points and metrices. Preferred candidate profile Good Verbal and written communication Should have prior experience of handling retail HR store operations Problem-solving and decision-making abilities. Ability to work independently and as part of a team.

Role & responsibilities:- Responsible for cluster of stores in a city. Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. Implementation of engagement activities. Create a vibrant, fun, learning and growth-oriented culture in stores. Implement various HR interventions for retention. Implement and sustain Tata Code of Conduct and value systems in the stores. Conduct regular Open House in stores to understand pulse of employees. Looking after employee welfare - monetary & non-monetary, grievance handling, counselling and guiding employees for harmonious interpersonal relations. Ensuring accurate and timely payroll data processing of new employees as well as full and final settlements of resigned employees on a monthly basis in coordination with the Payroll executive Ensuring Incentives are accurately calculated and updated in Payroll System for all store employees Monitoring Regular Rewards & Recognition is conducted at stores and timely data is updated in the system Conducting regular Audits with respect to Employee details and personnel files, leave records in HRMS, Attendance, Recording daily Scheduler & Shifts and any other relevant registers at store level to ensure accuracy of data and documents. Developing & ensuring implementation of all the HR Standard Operating Procedures & Policies at store level Representing HR function for Monthly reviews with relevant data points and metrices. Preferred candidate profile Good Verbal and written communication Should have prior experience of handling retail HR store operations Problem-solving and decision-making abilities. Ability to work independently and as part of a team.

Roles & Responsibilities:- Employee Relations & Engagement: Facilitate interactions with employees on a regular basis in different forums To facilitate as a mediator when required to try and resolve employee grievances Responsible for Onboarding of new joiners Prepare and execute action plan for the annual employee engagement survey to ensure feedback from employees is collated and interpreted correctly to help improve employee engagement. Partnering with line management and employees to enhance employee engagement Understand voice of employees and roll out corrective/developmental actions that have a positive impact of employee engagement and thereby productivity & retention Design/co-create people programs for the Corporate functions based on their unique needs and key business goals Managing exit interviews and support the business in analyzing the data and provide innovative solutions to improve retention rates HR Processes/ Policies Ensure adherence to all HR processes & policies Working collaboratively with HR COE to develop and implement innovative programs, processes and solutions that support the achievement of business objectives Make process recommendations to achieve operational excellence and efficiencies for employees and HR Support implementation of change management strategies to support critical evolution of the business and achieve desired business results that are sustainable over time Performance Management & Talent Retention: Execute performance management process for Corporate functions, Support the delivery of cyclical HR processes, eg. quarterly talent reviews, promotions, annual compensation planning Establish best implementable HR practices based on facts and figures for employee success. Qualification, Experience and Skills required: Full time MBA / Post Graduation in HR with experience as HR Business Partner in Service industry. HR experience in roles with increasing complexity and scope, and solid understanding of HR fundamentals. Passionate about the business and partnering with employees to deliver on business results Ability to influencing people managers on a range of business / people issues Flexibility and adaptability to operate in a fast-paced, developing project environment, taking ownership and setting directions with minimal guidance Strong relationship skills, and Ability to collaborate with stakeholders for effective problem resolution and change management Team player who quickly builds trust and collaborative working relationships with managers and employees

Job Description Job role & responsibilities: • Responsible for cluster of stores in a city. • Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. • Implementation of engagement activities. • Create a vibrant, fun, learning and growth-oriented culture in stores. • Implement various HR interventions for retention. • Implement and sustain Tata Code of Conduct and value systems in the stores. • Conduct regular Open House in stores to understand pulse of employees. • Looking after employee welfare - monetary & non-monetary, grievance handling, counseling and guiding employees for harmonious interpersonal relations. • Ensuring accurate and timely payroll data processing of new employees as well as full and final settlements of resigned employees on a monthly basis in coordination with the Payroll executive. • Ensuring Incentives are accurately calculated and updated in Payroll System for all store employees. • Monitoring Regular Rewards & Recognition is conducted at stores and timely data is updated in the system. • Conducting regular Audits with respect to Employee details and personnel files, leave records in HRMS, Attendance, Recording daily Scheduler & Shifts and any other relevant registers at store level to ensure accuracy of data and documents. • Developing & ensuring implementation of all the HR Standard Operating Procedures & Policies at store level. • Representing HR function for Monthly reviews with relevant data points and metrices.

Job Description Job role & responsibilities: • Responsible for cluster of stores in a city. • Execution of performance management system bi-annual appraisal cycles, performance improvement plans in stores. • Implementation of engagement activities. • Create a vibrant, fun, learning and growth-oriented culture in stores. • Implement various HR interventions for retention. • Implement and sustain Tata Code of Conduct and value systems in the stores. • Conduct regular Open House in stores to understand pulse of employees. • Looking after employee welfare - monetary & non-monetary, grievance handling, counseling and guiding employees for harmonious interpersonal relations. • Ensuring accurate and timely payroll data processing of new employees as well as full and final settlements of resigned employees on a monthly basis in coordination with the Payroll executive. • Ensuring Incentives are accurately calculated and updated in Payroll System for all store employees. • Monitoring Regular Rewards & Recognition is conducted at stores and timely data is updated in the system. • Conducting regular Audits with respect to Employee details and personnel files, leave records in HRMS, Attendance, Recording daily Scheduler & Shifts and any other relevant registers at store level to ensure accuracy of data and documents. • Developing & ensuring implementation of all the HR Standard Operating Procedures & Policies at store level. • Representing HR function for Monthly reviews with relevant data points and metrices.

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders & Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Collaborate with clients and identify countries that need to be mapped to bring revenues for the same product Part of internal WIPRO leadership planning meeting to discuss revenue numbers for the account Report to global delivery account head on status of the account Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Work with internal teams by supporting activities such as RFP response, doing use capability demonstrations, and participating in the customer calls to sell solutions Identify opportunities for quick wins through automation and related initiatives in the account (wherever applicable) Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as required Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Payroll(HCM). Experience>10 YEARS.

Develop and execute end-to-end recruitment strategies for technical and non-technical positions Manage day-to-day HR operations like employee records, leaves, attendance, and documentation.Ensure adherence to all labor laws . Required Candidate profile Managing the hiring process including job postings, interviews, selection, and onboarding.Ensuring timely payroll processing, managing compensation, benefits, and incentives.

This role will provide valuable support in the development and execution of initiatives that shape company culture, drive employee satisfaction, and improve the overall employee journey. He/She will support cross-functional projects focused on employee wellness, recognition, communication and overall workplace experience. Learning Opportunities: Exposure to real-world HR practices in employee engagement and experience Collaboration with diverse teams. Mentorship from experienced HR professionals Hands-on experience with HR tools and communication platforms A chance to propose and implement your own ideas Qualifications & Skills: MBA in Human Resources. Passionate about people, culture, and employee well-being Strong communication and interpersonal skills Creative thinker with a can-do attitude and attention to detail. Comfortable with tools like MS Office, Google Workspace, Canva, etc. Prior internship experience in employee engagement

Role & responsibilities Experience at leadership position in HR, ER & Admin with manufacturing company Talent Acquisition & management Coordinating for Learning & Development (L&D) Administration with coordination with BMC, Police and other statutory bodies Employee Relations & Engagement Compliance & Legal with HR Analytics & Reporting Team handling experience internal stakeholder management Employee conflict resolution Preferred candidate profile MBA HR , LLB preferred with 15+ years of experience in HR & Admin and recent min 5-8 years with at leadership level in corporate Perks and benefits

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

1.Statutory Compliance 2.Training & Development 3.Recruitment 4.payroll 5.Employee Engagement 6.General Administration 7.HR Audit Required Candidate profile Processing of monthly bills Security Management Vendor Management Training and Development Leading a team of junior human resource Knowledge of IR, ER, Legal, Administration, Cost Saving.

About the Role We are looking for a dynamic HR Executive with a flair for internal communication and employee engagement to join our fast-paced IT environment. This role is perfect for someone who blends creative thinking with exceptional communication skills and is passionate about building a connected and engaged workplace culture.

1. Human Resource Planning & Budgeting 2. Talent Acquisition & Retention 3. Succession Planning & Development 4. Performance Management 5. Employee Relationship Management 6. Industrial Relations 7. Statuary Compliance Required Candidate profile Pls share updated CV to jobs.boffo@gmail.com or WhatsApp @ 9672020288