20013 Employee Engagement Jobs - Page 11

Being a Team Leader , you will manage the day-to-day planning and operations of your team This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs) As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules You must be organized and be able to handle responsibility A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow Through that, your team will be able to deliver a superior custo...

Roles and Responsibility Conduct thorough quality audits to ensure compliance with industry standards and company policies. Develop and implement effective quality control processes to enhance customer satisfaction. Collaborate with cross-functional teams to identify areas for improvement and implement changes. Analyze data and trends to inform quality improvement initiatives and optimize processes. Provide training and coaching to team members on quality procedures and best practices. Monitor and report on key performance indicators (KPIs) related to quality metrics. Job Requirements Proven experience as a Quality Analyst or similar role in the BPO industry. Strong understanding of quality ...

So what does a Learning Experience Manager really do? Think of yourself as the Training Master that works in tandem with Operations, so not just anyone is qualified for this role! We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Now we need your full concentration because its time to imagine what its like being a Learning Experience Manager. Imagine yourself going to work with one thing on your mind: that you will lead the design, development, and maintenance of existing and new applications to meet an enterprises functional business requirements and operational needs. As you tackle your new tasks for the day...

We are looking for a skilled Team Leader with 3 to 9 years of experience to join our team in the BPO industry. The ideal candidate will have a strong background in leading teams and driving business growth. Roles and Responsibility Develop and implement effective strategies to drive business growth and improve customer satisfaction. Lead and manage a team of professionals, providing guidance and support to ensure success. Analyze market trends and competitor activity to identify opportunities for improvement. Collaborate with cross-functional teams to achieve business objectives. Monitor and control expenses to ensure cost-effectiveness and profitability. Foster a culture of continuous learn...

We are looking for a highly motivated and experienced Team Member to join our team in the BPO industry. The ideal candidate will have 1 to 5 years of experience. Roles and Responsibility Collaborate with team members to achieve common goals and objectives. Develop and implement effective strategies to improve team performance. Provide excellent customer service and support to clients and customers. Analyze and resolve complex problems and issues efficiently. Maintain accurate records and reports of team activities and progress. Participate in training and development programs to enhance skills and knowledge. Job Requirements Strong communication and interpersonal skills are essential. Abilit...

Imagine yourself going to work with one thing on your mind: to provide the best customer experience to your clients. As you look at your tasks for the day, you should be able to drive the performance of teammates in order for them to continuously hit their goals. You must be able to coach and manage the teammates under your supervision and act as a bridge between your teammates and the other departments. Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing t...

We are looking for a skilled Operations Manager to lead our team and drive business growth. The ideal candidate will have a strong background in operations management and excellent leadership skills. Roles and Responsibility Develop and implement operational strategies to achieve business objectives. Manage and supervise a team of professionals to ensure efficient operations. Analyze operational data to identify areas for improvement and optimize processes. Coordinate with various departments to ensure seamless operations and resolve issues. Implement and maintain quality control measures to ensure high standards. Identify and mitigate risks to ensure compliance with regulatory requirements....

Key Responsibilities: Develop and implement comprehensive learning strategies aligned with organizational goals. Design engaging and interactive learning programs, workshops, and e-learning content. Lead the creation and delivery of training materials that enhance learner engagement and knowledge retention. Collaborate with subject matter experts, managers, and HR to identify training needs and learning objectives. Utilize learning technologies, platforms, and tools to deliver scalable training solutions. Analyze learning data and feedback to continuously improve programs and measure effectiveness. Foster a culture of continuous learning and development across the organization. Manage and me...

What does an Operations Manager really do? Think of yourself as a leader and the master of your department, so not just anyone is qualified for this role! Here at TaskUs we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because it's time to imagine what it's like being an Operations Manager . Imagine yourself going to work with one thing on your mind: that in most companies, it's all about the KPIs but in TaskUs it's all about solving business problems through innovation . As you tackle your new tasks for the day, you know that it will all lead to one thing that your de...

Key Responsibilities: Lead, mentor, and support a team to meet productivity and performance targets. Allocate tasks and monitor team activities to ensure timely completion of goals. Conduct regular team meetings and performance reviews. Identify training needs and coordinate skill development programs. Handle escalations, resolve conflicts, and maintain team morale. Ensure adherence to company policies, processes, and compliance standards. Track and analyze team performance metrics and prepare periodic reports. Collaborate with cross-functional teams to ensure smooth workflow. Provide feedback and implement continuous process improvements. Drive accountability, ownership, and quality in team...

Key Responsibilities Supervise daily operations of the team to ensure performance targets (KPIs) are met. Assign tasks and monitor team workloads to ensure timely and quality delivery. Act as a point of contact for escalations and resolve issues efficiently. Provide coaching, feedback, and support to team members to improve performance. Monitor and evaluate team and individual performance through regular reviews. Identify training needs and coordinate with HR/training teams for employee development. Foster a positive team culture focused on accountability, ownership, and collaboration. Maintain reports, dashboards, and data related to team output, productivity, and quality. Ensure compliance...

Key Responsibilities Supervise daily operations of the team to ensure performance targets (KPIs) are met. Assign tasks and monitor team workloads to ensure timely and quality delivery. Act as a point of contact for escalations and resolve issues efficiently. Provide coaching, feedback, and support to team members to improve performance. Monitor and evaluate team and individual performance through regular reviews. Identify training needs and coordinate with HR/training teams for employee development. Foster a positive team culture focused on accountability, ownership, and collaboration. Maintain reports, dashboards, and data related to team output, productivity, and quality. Ensure compliance...

Roles and Responsibility Develop and implement comprehensive learning strategies to enhance employee engagement and retention. Design and deliver training programs tailored to meet business objectives. Collaborate with cross-functional teams to identify training needs and develop targeted solutions. Evaluate the effectiveness of training programs and recommend improvements. Manage and maintain accurate records of training activities and participant feedback. Foster a culture of continuous learning and development within the organization. Job Requirements Proven experience in learning and development, preferably in a similar industry. Strong understanding of adult learning principles and inst...

Roles and Responsibility Develop and implement comprehensive learning strategies to enhance employee engagement and retention. Design and deliver training programs tailored to meet business objectives. Collaborate with cross-functional teams to identify training needs and develop targeted solutions. Evaluate the effectiveness of training programs and recommend improvements. Manage and maintain accurate records of training activities and participant feedback. Foster a culture of continuous learning and development within the organization. Job Requirements Proven experience in learning and development, preferably in a similar industry. Strong understanding of adult learning principles and inst...

Roles and Responsibility Develop and implement comprehensive learning strategies to enhance employee engagement and retention. Design and deliver training programs tailored to meet business objectives. Collaborate with cross-functional teams to identify training needs and develop targeted solutions. Evaluate the effectiveness of training programs and recommend improvements. Manage and maintain accurate records of training activities and participant feedback. Foster a culture of continuous learning and development within the organization. Job Requirements Proven experience in learning and development, preferably in a similar industry. Strong understanding of adult learning principles and inst...

As Operations Manager , you are also responsible for making sure that KPIs are being met consistently. You need to come up with ways in which to effectively make each employee reach their best potential. With this, you must also be creative because you need to devise effective plans on how to make each employee reach their target. As a leader, you must also gain the trust and respect of your employees because lets face it -- how can you lead when people dont believe you? You need to be able to reach out to them, drop by their workstations, have short chit-chats, and make them feel important. You need to be able to identify their strengths and weaknesses, take advantage of them and assign the...

Key Responsibilities: Develop and implement comprehensive learning strategies aligned with organizational goals. Design engaging and interactive learning programs, workshops, and e-learning content. Lead the creation and delivery of training materials that enhance learner engagement and knowledge retention. Collaborate with subject matter experts, managers, and HR to identify training needs and learning objectives. Utilize learning technologies, platforms, and tools to deliver scalable training solutions. Analyze learning data and feedback to continuously improve programs and measure effectiveness. Foster a culture of continuous learning and development across the organization. Manage and me...

Will assist HR manager for: -Talent acquisition -Employee onboarding -Training & development initiatives -Implementation of HR policies -Performance management & annual reviews -Ensure compliance -Compensation & benefits -Employee Engagement -HR MIS Required Candidate profile Proven experience as HR Generalist Knowledge of: -HR policies & procedures -Labor law -MS Office; HRIS system Excellent communication & people skills Problem-solving aptitude Results driven approach

Roles and Responsibility Develop and implement comprehensive learning strategies to enhance employee engagement and retention. Design and deliver training programs tailored to meet business objectives. Collaborate with cross-functional teams to identify training needs and develop targeted solutions. Evaluate the effectiveness of training programs and recommend improvements. Manage and maintain accurate records of training activities and participant feedback. Foster a culture of continuous learning and development within the organization. Job Requirements Proven experience in learning and development, preferably in a similar industry. Strong understanding of adult learning principles and inst...

Roles and Responsibility Develop and implement comprehensive learning strategies to enhance employee engagement and retention. Design and deliver training programs tailored to meet business objectives. Collaborate with cross-functional teams to identify training needs and develop targeted solutions. Evaluate the effectiveness of training programs and recommend improvements. Manage and maintain accurate records of training activities and participant feedback. Foster a culture of continuous learning and development within the organization. Job Requirements Proven experience in learning and development, preferably in a similar industry. Strong understanding of adult learning principles and inst...

We are looking for a skilled Team Leader with 3 to 8 years of experience to lead our team in the BPO industry. The ideal candidate will have a strong background in Arabic language and excellent leadership skills. Roles and Responsibility Manage and supervise a team of customer service representatives to ensure high-quality service delivery. Develop and implement effective training programs to enhance team performance and productivity. Monitor and analyze customer feedback to identify areas for improvement and implement changes. Collaborate with other teams to achieve business objectives and goals. Provide coaching and mentoring to team members to help them develop their skills and career. En...

We are looking for a skilled Team Leader with 3 to 8 years of experience to lead our team in the BPO industry. The ideal candidate will have a strong background in Arabic language and excellent leadership skills. Roles and Responsibility Manage and supervise a team of customer service representatives to ensure high-quality service delivery. Develop and implement effective training programs to enhance team performance and productivity. Monitor and analyze customer feedback to identify areas for improvement and implement changes. Collaborate with other teams to achieve business objectives and goals. Provide coaching and mentoring to team members to help them develop their skills and career. En...

We are looking for a skilled Operations Manager with 8 to 14 years of experience to lead our team in delivering exceptional results. The ideal candidate will have a strong background in operations management and excellent leadership skills. Roles and Responsibility Develop and implement operational strategies to achieve business objectives. Manage and supervise a team of professionals to ensure efficient operations. Analyze operational data to identify areas for improvement and optimize processes. Collaborate with cross-functional teams to align with organizational goals. Ensure compliance with regulatory requirements and industry standards. Foster a culture of continuous improvement and exc...

We are looking for a skilled Learning Experience Leader with 4 to 10 years of experience to join our team at TASKUS INDIA PRIVATE LIMITED, located in [location to be specified]. The ideal candidate will have a strong background in learning and development, with excellent leadership skills. Roles and Responsibility Develop and implement comprehensive learning strategies to enhance employee performance. Lead cross-functional teams to design and deliver training programs. Conduct needs assessments to identify skill gaps and develop targeted solutions. Collaborate with stakeholders to align learning objectives with business goals. Evaluate the effectiveness of training programs and recommend imp...

We are looking for a skilled Learning Experience Leader with 4 to 10 years of experience to join our team at TASKUS INDIA PRIVATE LIMITED, located in [location to be specified]. The ideal candidate will have a strong background in learning and development, with excellent leadership skills. Roles and Responsibility Develop and implement comprehensive learning strategies to enhance employee performance. Lead cross-functional teams to design and deliver training programs. Conduct needs assessments to identify skill gaps and develop targeted solutions. Collaborate with stakeholders to align learning objectives with business goals. Evaluate the effectiveness of training programs and recommend imp...