Company Description Shreeji Toyota, your premier Toyota Dealer in Gandhinagar, offers a complete 3S (Sales, Service, Spares) experience. Our commitment to excellence ensures that you receive the highest quality service and genuine Toyota products. We focus on providing top-notch customer satisfaction and building lasting relationships with our clients. Role Description This is a full-time on-site role for an Insurance Telecaller, located in Gandhinagar. As an Insurance Telecaller, you will be responsible for reaching out to potential customers, explaining the benefits of Toyota insurance products, and assisting customers with their insurance inquiries and claims. You will also be responsible for maintaining accurate records of customer interactions and ensuring high levels of customer satisfaction. Qualifications Strong communication skills, both verbal and written Proficiency in customer service and telecalling Ability to explain insurance products and assist customers with inquiries Excellent organizational skills and attention to detail Ability to work independently and as part of a team Experience in the insurance industry is a plus Bachelor's degree in any field or relevant work experience
Job Title: Sales Manager (Automobile Industry) Job Purpose: To lead and manage the sales team to achieve showroom sales targets, enhance customer satisfaction, and ensure smooth dealership operations as per company policies and brand standards. Key Responsibilities: 1. Sales & Target Achievement Plan and achieve monthly and annual sales targets (retail & corporate). Monitor sales performance of individual team members. Implement strategies to increase vehicle sales and market share. Manage inventory levels and ensure timely vehicle delivery. 2. Team Management Recruit, train, and motivate the sales team. Conduct daily briefings and review meetings. Assign leads and track follow-ups through CRM systems. Ensure discipline, grooming, and adherence to showroom standards. 3. Customer Handling Ensure excellent customer experience from enquiry to delivery. Handle escalated customer issues and resolve them promptly. Maintain high CSI (Customer Satisfaction Index) scores. Oversee test drives, negotiations, and deal closures. 4. Business Development Develop and maintain relationships with corporate clients, financiers, and fleet owners. Plan local marketing activities, road shows, and promotional events. Coordinate with OEM for offers, new model launches, and campaigns. 5. Reporting & Coordination Prepare daily/weekly/monthly sales reports. Coordinate with service, accounts, and accessories departments. Monitor documentation, loan processing, and RTO formalities. Share market feedback with senior management and OEM. Key Skills Required: Strong leadership & team management skills. Excellent communication and negotiation abilities. Customer-centric and result-oriented approach. Good knowledge of automotive products and financing. Proficiency in CRM software and MS Office. Qualification & Experience: Graduate / MBA preferred. 510 years of experience in automobile sales, with at least 2 years in a managerial role. Experience with passenger car brands (Toyota, Hyundai, Maruti, etc.) preferred
Job Summary: The Assistant General Manager is responsible for overseeing day-to-day operations, driving business growth, managing teams, and ensuring customer satisfaction in line with company and OEM standards. The role involves strategic planning, performance management, and coordination between departments to achieve dealership objectives. Key Responsibilities: Lead and supervise departmental managers (Sales, Service, Customer Relations, etc.) to ensure smooth operations. Plan and implement strategies to achieve monthly and annual business targets. Monitor key performance indicators (KPIs) such as sales, CSI/SSI scores, profitability, and process compliance. Coordinate with OEM (Toyota) officials for audits, campaigns, and performance reviews. Drive team motivation, training, and performance evaluation. Ensure high standards of customer experience and handle escalated issues effectively. Oversee budgeting, expense control, and P&L management. Ensure adherence to company policies, statutory norms, and brand guidelines. Support marketing initiatives and local promotional activities to enhance brand visibility. Foster a culture of teamwork, accountability, and continuous improvement. Qualifications & Experience: Graduate / MBA preferred (Specialization in Sales, Marketing, or Operations). Minimum 1015 years of experience in the automobile industry, with at least 3–5 years in a managerial or leadership role. Strong understanding of dealership operations (Sales, Service, CRM, Finance, and Insurance). Excellent communication, analytical, and leadership skills. Key Skills: Strategic Planning & Execution Business Development Team Leadership & Motivation Customer Relationship Management Financial & Operational Management OEM Coordination and Compliance