30873 Effectiveness Jobs - Page 18

Job description: Job Description Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. ͏ Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients’ individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines ͏ Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses ͏ Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. ͏ Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Content Moderation . Experience: 8-10 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About This Role Wells Fargo is seeking a Commercial Banking Portfolio Associate. In This Role, You Will Research complex financial and credit information for commercial business, or high net worth customer loan packages, according to business unit standards within Commercial Banking Portfolio Management functional area Review basic issues, policies, or procedures for which answers can be quickly obtained, related to low to medium risk tasks and deliverables Underwrite loans with aggregate credit exposure based upon approved credit authority limits Investigate credit standards and determine credit worthiness of high net worth loans Receive direction from supervisor and exercise independent judgement while developing understanding of function, policies, procedures, and compliance requirements Collaborate and consult with managers, functional colleagues, and stakeholders including internal as well as external customers Required Qualifications: 6+ months of Commercial Banking Portfolio Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Support performance and overall effectiveness of team, as well as cross-group administrative operations Provide feedback and present ideas for improving or implementing processes and tools within Commercial Banking Portfolio Management Review credit information of loans for companies and industries Respond to customer inquiries, generate status reports for management or bankers and contact available sources of information Perform or guide others on complex tasks or initiatives that require planning, evaluation, and interpretation Independently prioritize work and provide day-to-day-work leadership and mentorship to team Lead or contribute to implementation of new or revised processes and procedures Provide guidance and subject matter expertise to immediate team and Commercial Banking Portfolio Management on wide range of information Analyze real estate related documents like Appraisal , Lease agreements Provide support to the Commercial Banking Portfolio Management team and more experienced individuals in the credit approval process Perform complex credit investigations on companies and industries Utilize knowledge and interpretation of procedures to direct less experienced individuals Job Expectations: Interact with immediate team and Commercial Banking Portfolio Management functional area to review process of companies for providing credits Understand the feedback received from the reviewers and implement the same in their day to day work. Quality check of work performed by junior team members and provide appropriate feedback on the same. Deliver quality work product within agreed upon timelines. Ability to properly escalate issues or complaints in a timely manner. Able to support his/her FLM in preparing the internal reports like performance report, Daily/Weekly Monthly reports and dashboards Prepare/design training programs, learning curve design with examples/samples/test cases. Provide progress plan for team members. Prepare PDP packs, process documents should be up to date and email should sent to onshore partners for the approvals Deepen Existing Client Relationships 3) Drive Efficiency 4) Improve Client's Experience and Enable Growth. As you execute on daily tasks and deliver the expectations of your role, collaborate and partner across Commercial Bank and Wells Fargo to drive successful outcomes. Success in this objective will require the mindset and behaviors that demonstrate leadership beyond your immediate role. This includes working across Commercial Banking to actively engage others to drive end to end results with the goal of doing what's best for Commercial Banking as a whole vs any individual function Posting End Date: 31 Jul 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-474016

About Inspire Brands: Inspire Brands is disrupting the restaurant industry through digital transformation and operational efficiencies. The company’s technology hub, Inspire Brands Hyderabad Support Center, India, will lead technology innovation and product development for the organization and its portfolio of distinct brands. The Inspire Brands Hyderabad Support Center will focus on developing new capabilities in data science, data analytics, eCommerce, automation, cloud computing, and information security to accelerate the company’s business strategy. Inspire Brands Hyderabad Support Center will also host an innovation lab and collaborate with start-ups to develop solutions for productivity optimization, workforce management, loyalty management, payments systems, and more. PURPOSE OF THE POSITION: The Offshore Sr Analyst – OTCF is responsible for ensuring the interfaces into and out of our Oracle OTCF applications are complete and accurate by validating interfaces per the documented Financial Systems C&A schedule. The Oracle OTCF applications are: Advanced Collections Accounts Receivable Bill Management Payment Services (Custom PAAS application) RMCS Sales Reporting Portal (Custom PAAS application) This role will support the Financial Systems Senior Manager of OTCF and act as his / her backup during their absence. The tasks to support are listed below: The successful candidate will develop a deep understanding of our underlying systems and data flow impacting Franchise revenue recognition and accounting. This position will ensure that OTCF accounting systems data flows are documented, along with appropriate governance, controls, segregation of duties. The successful candidate will be action-oriented with a blend of both technical and operational accounting experience related to OTCF systems and will seek to build strong relationships with and deliver superior service to all key stakeholders. KEY RESPONSIBILITIES: Partner with Financial Systems, Enterprise Applications, and OTCF accounting teams: Perform routine tie out validations of all interfaces between these three systems for interfaces into and out of these applications following the documented C&A process; Investigate and document any interfaces with missing Completeness & Accuracy processes – expect many as this is a new process for 2025. Develop an end-to-end understanding of OTCF interfaces, system dependencies, risks and controls – including data sources impacting revenue accounting accuracy. Investigate and document any interfaces with missing Completeness & Accuracy processes. Perform admin functions in the OTCF modules. Including, but not limited to: Set up countries, Franchisee, Territories or units in billing and Estimate Journal setup; Set up new transaction types in Bill Management; Set up new Program Codes in Payment Services; set up new transaction types and receipt methods; Admin duties for RMCS… Opening and managing tickets with Enterprise Applications, when needed. Understand design of controls supporting revenue data flows and how assurance on control effectiveness is obtained Act as a liaison between OTCF accounting teams, Financial Systems, and Enterprise Applications to support technology effectiveness and ensure all support and enhancement tickets are properly prioritized and tracked thru completion Create/maintain interface documentation and job aides related to OTCF systems Provide support to the OTCF HSC team Assist with UAT testing system changes and quarterly Oracle quarterly testing Order to Cash (Franchise), Custom application, sales report. Oracle Billing, RMCS Advanced Collections Accounts Receivable (AR) Bill Management Payment Services (Custom PAAS application) RMCS Sales Reporting Portal (Custom PAAS application) EDUCATION QUALIFICATIONS: Bachelor's degree in computer science, accounting or a directly related field, or equivalent practical experience. EXPERIENCE QUALIFICATIONS: 5+ years of relevant experience in accounting, finance, IT or a similar field Demonstrated success working with large, complex data sets required for validating source/target systems matching – Excel, Excel Power Query, SQL, etc. Experience managing tasks and reporting status Oracle Bill Management, RMCS, AR, and Advanced Collections REQUIRED KNOWLEDGE, SKILLS or ABILITIES: 5+ years of experience working with Excel, Excel Power Query, and SQL 5+ years working in Oracle Bill Management, RMCS, AR, and Advanced Collections Strong accounting acumen and customer service focus Strong technical, analytical and problem-solving skills Excellent communication skills and a customer service, ability to positively influence others Strong knowledge of internal controls and able to determine and recommend new changes to controls. Ability to work in a dynamic, fast paced, fast growing company where adaptability is imperative

Job Description Job Title:- Lead/Ast Manager- International Banking Process Trainer We are seeking an experienced Lead International Banking Process (Commercial/Personal) Trainer to join our team. The ideal candidate will have a strong background in banking processes and excellent training skills. As a Voice Trainer, the candidate will be responsible for training banking staff on various processes and procedures. The successful candidate will be based in either Bangalore or Mumbai. Location Responsibilities Develop and deliver comprehensive training programs for banking staff on various processes and procedures. Conduct voice training sessions to enhance communication skills of banking staff. Collaborate with subject matter experts to create training content and materials. Evaluate the effectiveness of training programs and make recommendations for improvement. Maintain accurate records of training sessions and participant feedback. Provide coaching and mentoring to junior trainers to enhance their skills and knowledge. Requirements 6-12 years of experience in banking process training or a related field. Strong knowledge of banking processes and procedures. Excellent training and communication skills. Ability to develop and deliver engaging training programs. Experience in conducting voice training sessions. Strong analytical and problem-solving skills. Ability to work in a team environment and collaborate with subject matter experts. Skills Required RoleLead/Ast Manager-International Banking Process Trainer Industry TypeIT/ Computers - Software Functional Area Required Education Graduation Employment TypeFull Time, Permanent Key Skills BANKING PROCESS TRAINER VOICE TRAINER Other Information Job CodeGO/JC/705/2025 Recruiter NameSubashini

Divisional Overview JOB DESCRIPTION The Risk Division is a team of specialists charged with managing the firm’s credit, market, liquidity, and operational risk. Whether assessing the creditworthiness of the firm’s counterparties, monitoring market risks associated with trading activities, or offering analytical and regulatory compliance support, our work contributes directly to the firm’s success. The division is ideal for collaborative individuals who have strong ethics and attention to detail. Department Overview Credit Review provides independent, objective and timely assurance to the Board, senior management, and regulators on the effectiveness of the Credit Risk function by independently challenging and monitoring the adequacy of Credit Risk’s ratings, risk management processes and controls, and assessing the level of compliance with applicable policies and regulations. The group reports to the Chief Risk Officer (CRO) and is independent from Credit Risk. Key Responsibilities As a member of Credit Review, you will be part of a team that conducts systematic reviews of wholesale credit portfolios, analyzing counterparty credit quality in order to determine the accuracy of risk identification in the portfolio as well as the adequacy of documentation, administration, policies, and procedures. You will participate in industry reviews as well as perform continuous monitoring on assigned industry sectors. Industry Reviews Prepare detailed, independent analysis on individual credits in adherence with established Credit Review procedures and regulatory guidance. Document conclusions clearly and concisely. Evaluate adequacy of analysis completed by Credit Risk including, among other things, accuracy of credit ratings, timeliness of any rating changes, identification of potential credit weaknesses, and adherence to applicable policies and procedures, laws and regulations Continuous Monitoring Perform ongoing surveillance of assigned industry sectors, staying informed of trends / credit-related activities and identifying emerging risks Prepare quarterly reports assessing the industry portfolio’s overall risk Basic Qualifications Bachelor’s degree 0-3 years’ experience in credit analysis, ratings analysis, corporate finance and/or research Experience in corporates, industrials, energy, technology / media / telecom, commercial real estate, asset secured lending and counterparty credit risk is a plus Experience with internal audit or credit/loan risk review process is beneficial Knowledge of banking regulations related to lending and risk management is beneficial Functional background or relevant experience in finance and accounting Knowledge of lending products, as well as capital markets/traded products Understanding of credit/loan documentation is beneficial Effective organizational skills and the ability to manage multiple assignments concurrently Highly motivated, adaptable, and able to learn quickly Strong analytical and communication skills Ability to function efficiently in a team environment Competencies Functional Expertise - Keeps up-to-date with emerging business, economic, and market trends Technical Skills - Demonstrates strong technical skills required for the role, exhibits attention to detail, takes initiative to broaden his/her knowledge and demonstrates appropriate financial/analytical skills Drive and Motivation - Successfully handles multiple tasks, takes initiative to improve his/her own performance, works intensely towards challenging goals and persists in the face of obstacles or setbacks Teamwork – Collaborates effectively with other people within and across teams, encourages other team members to participate and contribute and acknowledges other’s contributions Communication Skills - Communicates what is relevant and important in a clear and concise manner and shares information/new ideas with others Judgement and Problem solving - Thinks ahead, anticipates questions, plans for contingencies, finds alternative solutions and identifies clear objectives. Sees the big picture and effectively analyzes complex issues Creativity/Innovation - Looks for new ways to improve current processes and develops creative solutions that are grounded in reality and have practical value Influencing Outcomes - Presents sound, persuasive rationale for ideas or opinions. Takes a position on issues and influences other’s opinions and presents persuasive recommendations About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html © The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.

Job Description As a Product Manager, you will be an expert on ACI's Payments Intelligence and Financial Crime products, understanding the role in the payments ecosystem, focusing on the regional market and customer needs. You will be responsible for consulting with clients to understand their Payments Intelligence and financial crime business challenges and aligning those with the ACI strategic roadmap. You will provide guidance on how our products can help them address these issues and meet their requirements. As the product champion, you will promote product adoption among customers and target markets by understanding and addressing pain points and problems promptly. Your goal will be to maximize the ROI for the product while collaborating with marketing and sales to support the GTM strategy and communicate the product's value proposition to both customers and prospects. Additionally, you will maintain a thorough understanding of the payment fraud and financial crime industry and competition to identify opportunities and threats, leverage strengths, overcome weaknesses, and influence the overall ACI product strategy. Essential Functions And Responsibilities Promotes innovation to achieve the company's strategic goals while ensuring the competitiveness of our products in the market. Gathers and validates stakeholder requirements. Conducts research and data collection to analyze and determine suitable solutions for stakeholders' market problems. Manages the entire requirements process, including documentation preparation and presentation. Functions as the primary Subject Matter Expert (SME) for their products and target market. Understands the competitive landscape of our product line from strategy to functional capabilities. Articulates and evangelizes the value proposition and positioning of the products, provides input to product marketing for the go-to-market (GTM) plan and supports the launch team. Drives the positioning and interaction of the products within the overall portfolio, ensuring seamless integration with other products, and promotes innovative solutions that align with the strategic objectives. Collaborates closely with Product Owners, software engineering teams, and architects to guarantee that the deliverables will provide significant value to our markets. Assists the launch team during product launch events, particularly in interactions with customers. Promotes market acceptance by advocating for the product line(s) with stakeholders, customers, and analysts. Evaluates the effectiveness of launches Monitors operational Key Performance Indicators (KPIs) to design, deliver, implement and support the product line. Comprehend and adhere to all corporate and product-specific compliance requirements for the product line. Ensures products comply with ACI security mandates and rules. Comprehend and comply with all corporate policies, including but not limited to the ACI Code of Business Conduct and Ethics, as well as annual company training. Perform other duties as assigned. Qualifications (Education, Experience, Knowledge, Skills, And Abilities) Bachelor’s degree or equivalent work experience 3+ years of experience as a product manager or product owner Experience consulting directly with clients to address their business problems using products Experience in the Payment Fraud and Financial crime industry Preferred Qualifications (Education, Experience, Competencies) Building and maintaining strategic partnerships. Communicating complex ideas effectively to diverse audiences. Understanding and managing global market dynamics. Providing high-level mentorship to other product managers and leaders. Addressing complex problems with creative solutions. Work Environment: Standard work environment Majority of time spent on PC (Phys. Req.) Travel required About Us ACI Worldwide is a global leader in mission-critical, real-time payments software . Our proven, secure and scalable software solutions enable leading corporations, fintechs and financial disruptors to process and manage digital payments , power omni-commerce payments , present and process bill payments , and manage fraud and risk . We combine our global footprint with a local presence to drive the real-time digital transformation of payments and commerce.

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio Your Role And Responsibilities As a consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. You will work on projects that help clients integrate strategy, process, technology, and information to increase effectiveness, reduce costs and improve profit and shareholder value. You can take advantage of opportunities to master new skills, work across different disciplines, move into new challenges and develop a robust understanding of different industries. Your Primary Responsibilities Include Strategic SAP Solution Leadership: Lead the technical design and implementation of SAP solutions for simplicity, amplification, and maintainability. Comprehensive Solution Delivery: Work from strategy development to solution implementation using your knowledge of SAP and working with the latest technologies such as S4Hana and MM. Collaborative Global Customer Success: Partner with a cross-functional global team to ensure customer success in an agile environment Preferred Education Master's Degree Required Technical And Professional Expertise 12+ years of experience in SAP MM module implementation and support projects & preferably certified in SAP S/4 HANA Sourcing and procurement Strong functional skills in MM with at least 2 full life cycle implementation projects with S/4HANA MM Experience / Knowledge of S/4HANA Central procurement is added advantage Hands on configuration experience to define Enterprise structure, purchasing, inventory management, Logistics invoice verification processes, Good experience in Purchasing, Inventory, Special Procurements, pricing, Invoicing and integration with other modules Good understanding of business partner concept and Strong integration experience with other components within SAP (FI / SD/ MM / CO Preferred Technical And Professional Experience Overall 12 plus years of SAP Consulting experience and as a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives Lead the technical design and implementation of SAP solutions for simplicity, amplification, and maintainability. Work from strategy development to solution implementation using your knowledge of SAP and working with the latest technologies & Partner with a cross-functional global team to ensure customer success in an agile environment and discover and implement the latest technologies trends to maximize and build creative solutions

Job Description Who we're looking for Zendesk is seeking a highly motivated and experienced Integration Lead to join our IT Customer Experience Systems (CXS) Marketing team. The ideal candidate will be a problem-solver who thrives in a dynamic, fast-paced environment. You will be responsible for overseeing the successful integration of our marketing technology stack with various systems and platforms, ensuring seamless data flow and functionality. If you're passionate about marketing technology, love to tinker with APIs and connectors, and enjoy working collaboratively across teams and with external vendors, we're looking for you to make a significant impact on our marketing operations. What you'll be doing Responsibilities As the Integration Lead, you will bring a blend of technical expertise and project management skills to the team. Your main responsibilities will include: Managing integrations with other systems and platforms to optimize marketing operations. Ensuring data flow between Adobe Martech Platforms and Zendesk's systems is smooth, efficient, and in compliance with privacy regulations. Implementing and troubleshooting API, Connector, JS integrations to eliminate bottlenecks and improve performance. Collaborating with IT professionals within Zendesk and external vendors to execute integrations flawlessly. Your role is pivotal in driving the efficiency and effectiveness of our marketing technology investments and helping Zendesk continue to deliver exceptional service to our customers. What you bring to the role Basic Qualifications Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field. At least 2 years of experience with Workato platform tool. Strong understanding of API concepts and different integration patterns. Experience with Adobe Martech Platforms or similar marketing technology ecosystems. Proven track record of managing complex integrations in a cross-functional environment. Experience with cloud-based architectures, web services, and APIs, specifically Salesforce ingress/egress. Strong communication skills Preferred Qualifications Certifications in Adobe Experience Cloud or similar platforms. Proficient in JavaScript and other relevant programming languages used for integration purposes. Familiarity with CRM and CMS systems and their role within a marketing organization. Experience working with external vendors and managing vendor relationships effectively. Excellent communication and interpersonal skills, with an ability to convey complex technical issues to non-technical stakeholders. Adept at managing multiple projects simultaneously, with an ability to prioritize and execute tasks in a high-pressure environment. Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

Lead AIML Engineer– Global Data Analytics, Technology (Maersk) This position will be based in India – Bangalore/Pune A.P. Moller - Maersk A.P. Moller – Maersk is the global leader in container shipping services. The business operates in 130 countries and employs 80,000 staff. An integrated container logistics company, Maersk aims to connect and simplify its customers’ supply chains. Today, we have more than 180 nationalities represented in our workforce across 131 Countries and this mean, we have elevated level of responsibility to continue to build inclusive workforce that is truly representative of our customers and their customers and our vendor partners too. We are responsible for moving 20 % of global trade & is on a mission to become the Global Integrator of Container Logistics. To achieve this, we are transforming into an industrial digital giant by combining our assets across air, land, ocean, and ports with our growing portfolio of digital assets to connect and simplify our customer’s supply chain through global end-to-end solutions, all the while rethinking the way we engage with customers and partners. The Brief In this role as a Lead AIML Engineer on the Global Data and Analytics (GDA) team, you will support the development of strategic, visibility-driven recommendation systems that serve both internal stakeholders and external customers. This initiative aims to deliver actionable insights that enhance supply chain execution, support strategic decision-making, and enable innovative service offerings. Data AI/ML (Artificial Intelligence and Machine Learning) Engineering involves the use of algorithms and statistical models to enable systems to analyse data, learn patterns, and make data-driven predictions or decisions without explicit human programming. AI/ML applications leverage vast amounts of data to identify insights, automate processes, and solve complex problems across a wide range of fields, including healthcare, finance, e-commerce, and more. AI/ML processes transform raw data into actionable intelligence, enabling automation, predictive analytics, and intelligent solutions. Data AI/ML combines advanced statistical modelling, computational power, and data engineering to build intelligent systems that can learn, adapt, and automate decisions. What I'll be doing – your accountabilities? Lead end-to-end AI/ML projects, from problem definition, feature selection, development, implementation of models, monitoring, retraining, infrastructure and communication of results Provide technical leadership on complex AI/ML projects, developing end-to-end machine learning pipelines, robust data models and driving innovation in engineering practices Address advanced AI/ML challenges, evaluate and optimize existing data pipelines and frameworks for efficiency and cost-effectiveness using cutting-edge techniques Architect and oversee scalable, production-ready data models and pipelines, solve complex issues and lead work on optimization and performance of models, ensuring alignment with business needs Collaborate with stakeholders and cross-functional teams and communicate insights to influence data strategy, product roadmaps, and scalable solutions through expertise in AI/ML techniques, tools, architectures, and business applications, delivering measurable positive impact Design and advocate for resilient, secure, scalable, and sustainable data / AI/ML architectures while creating modernization plans for long-term innovation and maintainability Evaluate and improve tools, methodologies, and assess industry practices to drive quality and innovation across AI/ML engineering initiatives Mentor AI/ML engineers and other talent, promoting diversity, inclusion, and leadership development across all levels Build relationships with stakeholders, champion best practices, and lead initiatives to deliver robust, scalable, future-proof data engineering solutions, while championing quality, modernization, and best practices across the organization Work across organizational boundaries to resolve challenges, influence shared roadmaps spanning multiple teams, ensuring scalable solutions prioritizing organizational objectives vs team or individual specific ones, while aligning with evolving data engineering requirements Foundational Skills Have specialized in Machine Learning Pipelines, can easily demonstrate in complex scenarios and mentors/coaches others Have mastered the concepts and can demonstrate below skills in complex scenarios Programming AI & Machine Learning Data Analysis Model Deployment Specialized Skills To be able to understand beyond the fundamentals and can demonstrate in most situations without guidance for the following skills: Deep Learning Statistical Analysis Data Engineering Big Data Technologies Natural Language Processing (NLP) Data Architecture Data Processing Frameworks Technical Documentation Technical leadership experience in Data integration and AI Agentic solutions including Connecting AI agents to various custom data sources (e.g., Databases, APIs, internal document stores). Implementing Retrieval Augmented Generation (RAG) patterns. Working with Vector Stores (e.g., Pinecone, Weaviate, ChromaDB, FAISS, etc.) and Knowledge Graphs Implementing agent memory storage and reasoning solutions, and using various Multi-Agent Frameworks (e.g., AutoGen, CrewAI, or similar). Qualifications & Requirements BSc/MSc/PhD in computer science, data science or related discipline with 13+ years of industry experience building cloud-based ML solutions for production at scale, including solution architecture and design experience 6+ years of hands-on experience building ML solutions in Python, incl knowledge of common python data science libraries (e.g. scikit-learn, PyTorch, etc) Strong understanding and implementation experience of AI Agent solutions Hands-on experience building end-to-end data products based on recommendation technologies Experience with collaborative development workflow: version control (we use github), code reviews, DevOps (incl automated testing), CI/CD Communication and leadership experience, with experience initiating, driving and delivering projects Team player, eager to collaborate Preferred Experiences In addition to basic qualifications, would be great if you have… Experience as tech lead or engineering manager (still hands-on) Experience with common dashboarding technology (we use PowerBI for now) or web-based frontend such as Dash, Streamlit, etc. Experience working in cross-functional product engineering teams following agile development methodologies (scrum/Kanban/…) Experience with Spark and distributed computing Strong hands-on experience with MLOps solutions, including open source solutions. Experience with cloud-based orchestration technologies, e.g. Airflow, KubeFlow, etc Experience with containerization: Kubernetes & Docker Experience with front-end frameworks such as React or Angular. Knowledge of data visualization using D3.js or Chart.js. As a performance-oriented company, we strive to always recruit the best person for the job – regardless of gender, age, nationality, sexual orientation or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high-performing team Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire. Pay Band: 5 Country/Location: (Advant IT Park) Noida, India Department: GSS English & Exams (Online Screen Marking) Contract Type: Fixed term contract until 31 March 2027 Closing Date: Monday 4 August 2025 - 23:59 Singapore Time (GMT +8) Role Purpose & Accountabilities The British Council Shared Services Centre is seeking a specialist Continual Improvement professional to drive a culture of continuous improvement using Lean, Six Sigma, and other relevant methodologies. In this role, you will be responsible for identifying and scoping potential Six Sigma and Lean projects, supporting green belt project teams, and facilitating awareness sessions and certification programs. You will also be tasked with maintaining an ideas database, conducting ideation sessions, and mentoring junior team members. Additionally, you will be expected to benchmark process performance against industry standards, identify improvement opportunities, and lead organization-wide continuous improvement programs. This is an exciting opportunity to make a significant impact on the efficiency and effectiveness of the organization. If you have a passion for continuous improvement and a proven track record in implementing Lean and Six Sigma methodologies, we encourage you to apply. Essential Role specific skills, knowledge and experience: Graduate degree in IT or a related field. Certified Six Sigma Yellow Belt. 3-4 years of experience in a similar role within ITES or another industry. Proven experience supporting Six Sigma, Lean, and Kaizen projects. Excellent communication and interpersonal skills. Desirable Experience with Six Sigma Yellow Belt projects. Exposure to process automation. Certified Six Sigma Green Belt. Benefits 21 days of Annual Leave per calendar year, subject to policy 14 days of Public Holidays per calendar year Group Mediclaim policy Group term life insurance policy Group accident insurance policy Gratuity, subject to prevailing country laws Free library membership Professional development - Ongoing learning and career growth opportunities to support your development. Interview Schedule : Interviews are likely to take place between 4 and 11 of July. Please note that interview schedules are subject to change. A connected and trusted UK in a more connected and trusted world. Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. Safeguarding Statement The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children. If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org

Job Summary: We are seeking a highly organized and communicative Transportation Coordinator to manage and oversee transportation services for expatriates and employees. The ideal candidate will ensure efficient, safe, and reliable transport solutions while maintaining high standards of service and compliance. Key Responsibilities: Manage day-to-day transportation operations for expats and employees, including scheduling, routing, and vehicle allocation. Coordinate with transport vendors to ensure timely service delivery and adherence to contract terms. Monitor and optimize transport routes for efficiency and cost-effectiveness. Serve as the primary point of contact for expat transportation needs, including airport pickups, daily commuting, and emergency travel. Handle transport-related queries, issues, and complaints with prompt and professional resolutions. Ensure compliance with safety regulations, company policies, and local transport laws. Maintain accurate records related to transport usage, vendor performance, and cost tracking. Support onboarding of new expats by organizing their initial travel and commuting arrangements. Requirements: Proven experience in transport coordination or logistics management (preferably in corporate or expat transport services). Excellent communication and interpersonal skills. Strong organizational and problem-solving abilities. Ability to work under pressure and manage multiple tasks simultaneously. Familiarity with transport management systems and tools is a plus. Knowledge of local geography, routes, and regulatory requirements. Preferred Qualifications: Bachelor’s degree in Logistics, Business Administration, or a related field. Prior experience managing expat transportation services.

Education Degree, Post graduate in Computer Science or related field (or equivalent industry experience) Experience Minimum 5 years of development and design experience in SAS Understanding of large and complex code bases, including design techniques Minimum 2 years of experience in SAS Fraud Management Implementation Should have knowledge on Java, Microservices, Springboot Technical Skills Good knowledge in SFM- SAS Fraud Management Good knowledge in VI - Visual Investigator Should have strong in SQL Should have good knowledge on API and JSON Understanding of data objects/structures/entities Functional Skills Experience in Banking, Financial and Fintech experience in an enterprise environment preferred Experience in following best Coding, Security, Unit testing and Documentation standards and practices Experience in Agile methodology Ensure quality of technical and application architecture and design of systems across the organization Effectively research and benchmark technology against other best in class technologies Soft Skills Able to influence multiple teams on technical considerations, increasing their productivity and effectiveness, by sharing deep knowledge and experience Self-motivator and self-starter, Ability to own and drive things without supervision and works collaboratively with the teams across the organization Have excellent soft skills and interpersonal skills to interact and present the ideas to Senior and Executive management Pls share your resume on grishmaravindrar@valuelabs.com

Dear Aspirant! We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team. We are seeking an experienced and dynamic Product Trainer with 2 to 4 years of experience preferably with utility industry background to design, develop, and deliver comprehensive training programs. The ideal candidate will be responsible for creating and delivering high-impact technical training programs for internal teams, customers, and partners, focusing on product features, system integration, and industry best practices. This role requires a unique blend of technical utility domain knowledge, instructional design expertise, and the ability to communicate complex concepts effectively to diverse audiences. Training Development & Delivery: Design and develop comprehensive training curricula, including technical presentations, hands-on exercises, user guides, and e-learning content Conduct engaging in-person and virtual training sessions for various audiences, from technical engineers to end-users Create simulation-based training modules that reflect real-world utility scenarios Develop assessment tools to evaluate learner comprehension and retention Content Management: Develop multimedia content including video tutorials, interactive modules, and digital learning assets Maintain and update training materials to reflect latest product versions and industry standards Create and maintain detailed technical documentation and quick reference guides Establish and maintain a centralized repository of training materials Stakeholder Collaboration: Work closely with product development teams to understand new features and technical specifications Partner with subject matter experts to ensure technical accuracy of training content Engage with stakeholders to gather feedback and improve training effectiveness Quality Assurance & Improvement: Implement training effectiveness metrics and gather participant feedback Analyze training outcomes and make data-driven improvements Stay current with industry trends, technological advancements, and best practices in utility sector Provide post-training support and technical guidance to participants Project Management : Manage full lifecycle of training content development from conception to delivery Create and maintain training schedules and resource allocation Track project milestones and ensure timely delivery of training programs Coordinate with various stakeholders to ensure smooth execution of training initiatives The successful candidate will play a crucial role in enabling customer success through effective knowledge transfer and skill development. Create a better #TomorrowWithUs! This role is based in Noida, where you’ll get the chance to work with teams impacting entire cities, countries - and the shape of things to come. We’re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow. Find out more about Siemens careers at: www.siemens.com/careers Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds

Are you a customer-focused team player and self-starter? Are you a strategic thinker with a passion for CX and take initiative to transform data into meaningful customer impact? About Our Team The Global Researcher Support and Customer Experience team focuses on customer experience, transforming customer service into customer success. We take key responsibility for the experience that the Research Community has when interacting with Elsevier as well as their loyalty and enthusiasm to the Elsevier brand. About The Role The CX Strategist is responsible for identifying opportunities to enhance the customer experience, analyzing customer insights, and collaborating with cross-functional teams to develop impactful, customer-centric solutions in Journal Operations. This role will focus on designing and implementing strategies that improve the overall customer journey, ensuring seamless, engaging interactions aligned with business objectives. By combining data analysis with strategic planning, the CX Strategist will drive initiatives that enhance customer satisfaction, loyalty, and advocacy. They translate insights into impactful strategies, optimize customer interactions, and support business growth through improved retention and a customer-first approach. Responsibilities Customer Insights & Data Analysis Analyze customer data from surveys, feedback, and CRM systems to identify key trends and pain points. Generate actionable insights that guide CX strategy and decision-making. Provide inputs to dashboards and reports to track customer behavior, and identify friction points. Provide data-driven insights to support strategic decisions and continuous improvement. Recommend improvements to customer journey mapping to optimize touchpoints for a seamless customer experience. Continuously review and provide inputs to journey maps based on changing customer needs and feedback. CX Strategy Development & Execution Design and implement CX strategies to enhance customer satisfaction, retention, and loyalty. Align CX initiatives with business goals and ensure cross-functional adoption. Evaluate the effectiveness of strategies through performance metrics and feedback.Monitor and report on CX KPIs like NPS, CSAT, and customer retention regularly. Identify gaps in performance and recommend corrective actions. Propose and implement innovative CX initiatives to enhance customer satisfaction. Stakeholder Collaboration & Communication Serve as a Single Point of Contact for all communications related to CX Analysis and strategy. Work collaboratively and conscientiously, and openly demonstrate a positive and constructive approach to feedback and conflict. Collaborate with Internal and External contacts to align CX efforts across departments. Present CX insights, strategies, and progress to key stakeholders clearly and effectively. Act as a CX advocate within the organization, driving customer-centric culture. Learning and development Stay updated on industry trends and best practices to drive CX strategy and innovation. Regularly research the latest CX trends, tools, and best practices through webinars, courses, and industry reports. Organize internal sessions to share new CX methodologies, tools, or case studies. Act as a mentor, guiding on data analysis, strategy formulation, and customer-centric thinking. Create knowledge bases/playbooks to standardize CX practices across teams. Work closely with cross functional teams to share and learn customer insights that drive strategic decisions. Requirements Proven track record in delivering CX strategy improvements and programs Strong knowledge of industry best practices in quality control and customer-centric approaches Skilled in advanced data tools: Excel, SQL, Tableau, Power BI, Minitab, Google Analytics, Adobe Analytics Familiar with Lean, Six Sigma, Agile methodologies; Green/Black belt certification preferred Proficient in statistical analysis (hypothesis testing, regression, ANOVA) and CX mapping tools (Miro, Confluence, Lucidchart) Degree educated with 5+ years in publishing or related fields, including 2–5 years in CX, Business Analysis, or Strategy role. Excellent stakeholder management and communication skills with a global, cross-functional mindset; adaptable and collaborative, thriving in dynamic international environments while fostering teamwork and integrating diverse perspectives across regions. Detail-oriented, results-driven, with strong project management and data storytelling abilities. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for You Benefits We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Comprehensive Health Insurance: Covers you, your immediate family, and parents. Enhanced Health Insurance Options: Competitive rates negotiated by the company. Group Life Insurance: Ensuring financial security for your loved ones. Group Accident Insurance: Extra protection for accidental death and permanent disablement. Flexible Working Arrangement: Achieve a harmonious work-life balance. Employee Assistance Program: Access support for personal and work-related challenges. Medical Screening: Your well-being is a top priority. Modern Family Benefits: Maternity, paternity, and adoption support. Long-Service Awards: Recognizing dedication and commitment. New Baby Gift: Celebrating the joy of parenthood. Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates. Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. Free Transport pick up and drop from the home -office - home (applies in Chennai) About The Business A global leader in information and analytics, we help researchers and healthcare professionals' advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

Job Description Job title: Business Analyst-CASA Job Location: Mumbai Candidate Specification & Job Description Candidate should have 3+ years of experience as Business Analyst casa operations Experience working in a bank's Middle or Back-Office operations for CASA processes Hands-on experience in the full CASA operations process, including account opening, maintenance, transaction processing Strong experience in creating Business Requirements Documents (BRD) , Functional Requirements Documents (FRD) & UAT plan/Execution Experience managing CASA account processes, including account opening documentation, data management, compliance checks, and maintenance. Requirement validation with use cases in the prototyping phase Establish and introduce new work procedures and/ or workarounds Planning and promotion of user tasks from BA�s perspective Conduct study to analyze system effectiveness and cycle time Provide training to local and overseas users Provide support in User Acceptance Testing (including Test Case Creation and Issue Management) Liaise with End Users, Vendors and Head Office in migration and other project tasks Assist in the preparation of System and Operation manuals Conduct Client Impact Analysis and Support Customer Notification Support the Team as a Subject Expert in the management of CASA related IT Projects Facilitate in system function and workflow design Monitor task progress of the user side, conduct issue & risk management, and provide support for solving them Provide insights and feedback to project planning with Area PM Other regular reporting such as regional progress, challenges and success to BA leads Experience working in a bank's Middle or Back-Office operations for CASA processes Hands-on experience in the full CASA operations process, including account opening, maintenance, transaction processing Strong experience in creating Business Requirements Documents (BRD) , Functional Requirements Documents (FRD) & UAT plan/Execution Experience managing CASA account processes, including account opening documentation, data management, compliance checks, and maintenance. Should be flexible with Shifts Skills Required RoleBusiness Analyst(CASA)-Mumbai Industry TypeITES/BPO/KPO Functional Area Required Education B.Com Employment TypeFull Time, Permanent Key Skills BA CASA BUSINESS ANALYST CURRENT ACCOUNT SAVINGS ACCOUNT Other Information Job CodeGO/JC/675/2025 Recruiter NameSupraja

This role is for one of Weekday's clients Salary range: Rs 1000000 - Rs 1100000 (ie INR 10-11 LPA) Min Experience: 3 years Location: Mumbai JobType: full-time Requirements We are looking for a dynamic and detail-oriented Campaign Manager to join our growth marketing team. As a Campaign Manager, you will be responsible for planning, executing, optimizing, and analyzing end-to-end marketing campaigns across email , WhatsApp , push notifications , and in-app channels , using platforms like CleverTap or similar customer engagement tools. The ideal candidate should have hands-on experience in lifecycle marketing and customer journey orchestration with a deep understanding of segmentation, personalization, and campaign analytics. Your role will be pivotal in building targeted communication strategies that drive customer engagement, retention, and conversions. If you're passionate about data-driven marketing, automation, and performance optimization, we would love to meet you. Key Responsibilities Campaign Strategy & Execution Plan and execute multi-channel campaigns (Email, WhatsApp, Push, In-App) to support user engagement, retention, and conversion goals. Design and implement customer lifecycle campaigns across onboarding, engagement, reactivation, and upsell journeys. CleverTap Management Manage all aspects of campaign creation, automation, and journey building on CleverTap, including segmentation, scheduling, A/B testing, and personalization. Collaborate with product and data teams to enhance user cohorts, events, and analytics within CleverTap to optimize campaigns. Communication Development Work closely with content and design teams to create compelling, on-brand messages tailored to different customer segments. Ensure all communication aligns with the brand tone and is optimized for engagement and conversion. Analytics & Optimization Monitor and analyze campaign performance metrics such as open rates, CTR, conversions, and ROI. Regularly conduct A/B tests and apply learnings to improve campaign effectiveness and customer engagement. Provide weekly and monthly reporting on campaign performance and insights. Stakeholder Coordination Collaborate cross-functionally with product, tech, analytics, and customer support teams to ensure consistent messaging and seamless user experience. Coordinate with legal and compliance teams to ensure campaigns adhere to regulations and privacy standards (e.g., GDPR, WhatsApp business policy). Required Skills & Qualifications Bachelor's degree in Marketing, Business, Communications, or a related field. 3+ years of experience in digital campaign management, CRM, or growth marketing. Hands-on experience with CleverTap or other leading CRM/marketing automation platforms (e.g., MoEngage, WebEngage, Salesforce Marketing Cloud). Proficiency in planning and executing Email, WhatsApp, Push Notification, and In-App campaigns. Strong understanding of segmentation, personalization, lifecycle marketing, and behavioral triggers. Experience with campaign analytics, A/B testing, and performance measurement. Excellent verbal and written communication skills. Highly organized with a keen eye for detail and process optimization. Ability to thrive in a fast-paced, cross-functional environment with tight deadlines.

Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism Operations Management Level Associate Job Description & Summary At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions. In tax payroll services at PwC, you will provide advice and guidance to clients on tax-related payroll matters. You will facilitate compliance with tax regulations in payroll processing, assist businesses in calculating and withholding taxes from employee wages, and help resolve payroll tax issues. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary: A career in Finance, within Internal Firm Services, will provide you with the opportunity to help PwC in all aspects of our Finance internal function including financial planning and reporting, data analysis, and assisting leadership with overall strategy. You’ll focus on recording and analysing financial transactions, paying and receiving invoices, maintaining financial statement ledger accounts, and preparing analysis and reconciliations of bills to detect fraud. Our Internal Tax team provides internal services related to financial services, treasury and taxation. As part of our team, you’ll help the team provide a full range of taxation services to PwC related to complex financial reporting, cost management, tax planning, investment management and transaction processing. Responsibilities: Tax Planning and Compliance: Ensure timely execution of direct tax and regulatory compliance with accuracy and quality. Monitor and manage tax governance and alignment on tax positions adopted by engagement teams, IFS, and finance teams. Stay updated with changes in tax laws and evaluate their impact on operations and business models. Ensure the adequacy of tax provisions and ownership of tax accounts, ensuring tax positions are followed. Conduct due research on tax matters to ensure effective representation of the tax position adopted with detailed documentation within timelines. Financial Metrics and Reporting: Monitor the tax governing framework on tax assets realization to avoid working capital lock-in and prevent tax leakage. Ensure timely submission of data for tax and regulatory reporting with effective review and adherence to validation checks. Responsible for maintaining robust internal controls and regular reviews to prevent errors and fraud, ensuring the integrity of tax and regulatory reporting. Ensure accurate tax and regulatory reporting, highlighting exceptions, and ensuring the impact is factored into policies and the cost of operations. Stakeholder Management: Advise the business to protect profitability on additional costs of doing business in domestic and cross-border markets. Manage relationships with tax consultants, internal and external auditors, and IFS functions to ensure effective compliance on tax and regulatory positions and policies. Coordinate with finance teams for timely data collection for tax compliances with accuracy and timelines to monitor reconciliation. Ensure regular connection with tax compliance teams to build understanding of tax positions, system controls, and governance, suggesting enhancements to improve the effectiveness of data for tax and regulatory reporting. Audit and Litigation Management: Oversee tax audits, coordinate with external auditors, and manage responses to audit inquiries. Ensure timely closure of audit points with complete and accurate submission of schedules and documents. Review mock tax assessment schedules and support litigation efforts. Ensure effective maintenance of documentation with respect to compliance and assessments and timely updates in reporting applications. Technological Advancements: Lead the implementation of technological advancements in the tax function with best-in-class automation practices to drive efficiency in overall finance processes impacting tax and regulatory compliances. Collaborate with IT and finance teams to enhance tax-related systems and tools. Mandatory skill sets: 3+ years Preferred skill sets: Direct Tax, Income tax returns Years of experience required: Tax Filling Education qualification: CA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Chartered Accountant Diploma Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Direct Tax, Income Tax Return Optional Skills Tax Filings Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

About The/Nudge The/Nudge is an action institute building resilient livelihoods to alleviate poverty. We work with women, farmers, tribals and youth on rural development, agriculture, skilling and economic inclusion, along with 15+ central and state government partners. Our economic inclusion journey for 25 million Indians, has reached 10 states with $250M of government funding to cover 1.25M people. Our incubator, accelerator and grand challenges have supported 200+ social entrepreneurs including 17 Forbes 30U30, 3 EarthShot Prize winners, 1 Time Magazine cover and more. Set up with support from 90+ eminent philanthropists , 40+ corporates and 15+ foundations including Gates, Mackenzie Scott, Vinod Khosla, Nandan Nilekani, Tata Trusts, Skoll, Meta, LinkedIn, HDFC, Mphasis, KPMG and L'Oreal, we are contributing towards a "poverty-free India, within our lifetime". About the Team We are seeking a highly motivated and experienced Research and Policy Analyst to join our dynamic PMU. The ideal candidate will possess a strong analytical mindset, a deep understanding of India's policy landscape, and a passion for driving social change. You will be at the heart of our efforts to inform and shape evidence-based policy, working directly with the Ministry of Social Justice & Empowerment. Your research and analysis will provide the critical foundation for policy reforms that impact millions of lives. What will you do? ● Policy Analysis & Evaluation: ○ Investigate and critically analyze existing and proposed legislation and policies to determine their impact on society and intended beneficiary groups. ○ Develop frameworks to evaluate the effectiveness and efficiency of ongoing government schemes and initiatives. ● Research & Data Analysis: ○ Conduct comprehensive primary and secondary research on key thematic areas such as poverty alleviation, livelihoods, and skilling. ○ Gather, clean, and analyze quantitative and qualitative data from diverse sources, including national surveys, administrative databases, and field studies. ○ Translate complex data into actionable insights and evidence-based recommendations for policy formulation and refinement. ● Reporting & Documentation: ○ Author high-quality reports, policy briefs, research papers, and summaries that clearly communicate findings to both technical and non-technical audiences. ○ Develop compelling policy proposals that articulate the potential impacts, costs, and benefits of recommended changes. ● Stakeholder Collaboration & Presentation: ○ Collaborate closely with officials of the central ministry and other government bodies to ensure research is aligned with policy priorities. ○ Present research findings, analytical insights, and policy proposals confidently and persuasively to senior government officials, policymakers, and public audiences. Who are we looking for in this role? ● Analytical & Research Skills: ○ Strong command of quantitative and qualitative research methodologies, statistical concepts, and data analysis techniques. ○ Proficiency in Microsoft Excel is mandatory, including advanced functions like pivot tables, lookups, and data modeling. ○ Demonstrated experience with data visualization tools (e.g., Tableau, Power BI) is required (preferred). ○ Hands-on experience with statistical software packages (e.g., SPSS, Stata, R) is highly preferred. ● Communication Skills: ○ Exceptional written communication skills, with the ability to draft clear, concise, and impactful reports and proposals. ○ Excellent oral communication and presentation skills, with the ability to articulate complex ideas to diverse audiences. ● Professional Competencies: ○ Strong critical thinking and problem-solving abilities. ○ High degree of self-motivation and ability to work independently in a fast-paced, dynamic environment. ○ Excellent organizational and project management skills. Qualifications & Experience ● Education: A Master’s Degree or equivalent in Public Policy, Political Science, Public Administration, Statistics, Economics, Sociology, International Relations, Legal Studies, or a related field is required. ● Experience: ○ A minimum of 7 to 12 years of relevant professional experience in policy research, data analysis, or a related field. ○ Prior experience working within or alongside government bodies, particularly in a Project Management Unit (PMU) or advisory capacity, is strongly preferred. ○ Direct experience with central government ministries or flagship national programs will be a significant advantage. ● Domain Knowledge: In-depth knowledge of the policy landscape, key government schemes, and the broader ecosystem related to poverty alleviation, livelihoods, skilling, and social justice in India. We aspire to be an inclusive and diverse organization and encourage qualified individuals irrespective of their religion, caste, gender identity or expression, sexual orientation, ethnicity, age, or any other dimension of identity, to apply.

JOB DETAILS / ROLE PURPOSE: The person would be responsible for a variety of Compliance Governance and Compliance Quality Assurance related tasks including some or all of the following Monitor the adequacy and effectiveness of business functions’ processes for performing steering and/or governance tasks. Analyze operational incidents to identify potential Compliance Risks and to prevent non-adherence to External Requirements and/or Internal Corporate Rules. Perform Risk Assessment procedures & Manage Compliance Reporting at Legal Entity level. Discover innovative ways to improve the Compliance Management System. KEY RESPONSIBILITIES: Analyze both structured and unstructured data to identify patterns and trends. Identify potential risks from business data and operational incident Draft and maintain a dashboard to regularly analyze KPIs and KRIs. Design, document and visualize Compliance Quality Assurance related processes Define Test of Design and Test of Effectiveness criteria and related evidences needed for Compliance control testing. Identify relevant SPOCs across Functions at global and local level.Collect data and information from various stakeholders. Challenge and consolidate input. Prepare Compliance reviews as well as risk and control related workshops, facilitate logistics Write minutes, follow-up on open topics and draft result reports Draft and maintain Standard Operating Procedures.Support in preventing and detecting non-adherence to Compliance requirements Monitor status of oversight activities and remediation actions. PROFILE KEY REQUIREMENTS : At least 3 years of experience in Compliance processes, Data analysis and Dashboard reporting, Process management, Regulatory/Legal environment. Prior experience of leading quality and compliance projects in Regulatory/Compliance will be added advantage. Strong analytical mindset, structural thinking and implementation skills. Process design and mapping and/or OPEX certified (or equal qualification). Excellence in Excel, Macro and general MS Office. Advanced skills in VBA, PowerBI, MS Forms, Visio, SharePoint lists Good understanding of the insurance and/or service business Strong appreciation of Compliance risks and controls applicable Client service mentality and problem-solution mindset, comfortable in interactions with various seniority levels Ability to handle multi tasks in parallel with a pro-active approach, working independently and autonomously yet still displaying strong team work ethics and attributes High attention to detail, prioritizing tasks, focus on quality and deadlines. Ability to undertake initiative and deliver quality results often with competing deadlines An effective communicator who thrives in a global team and works independently This is a global role so the candidate would be interacting with the Americas, APAC and Europe regions so dealing with different time zones will need to be appreciated Everything will be done in English so a high level of verbal and written communication in English is mandatory. Additional Language (Not Mandatory) is a plus. Preferably CS (Company Secretary)/CA (Chartered Accountant)/LLB (Bachelor of Laws or Bachelor of Legislative Law)/CIA (Certified Internal Auditor)/MBA (Master of Business Administration). Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow.

Assistant Manager – Training & Quality Key Responsibilities Responsible for managing the Training and Quality vertical for the Delivery Executive (DE) support function within the contact center. The role focuses on improving the support experience through structured training programs, robust quality frameworks, and capability-building initiatives. The Two Objectives Of This Role Are To Drive consistent performance and learning outcomes. Enhance the delivery partner experience through quality assurance and training interventions. Job Duties Training Own end-to-end training life cycle – onboarding, nesting, floor refreshers. Prepare training calendars, track attendance, measure effectiveness through post-training evaluations and performance metrics. Identify training needs through performance data and quality audits. Create and update training content, SOP documents, and process decks in collaboration with policy/process teams. Facilitate process update sessions for agents and team leaders during feature rollouts or SOP revisions. Build and manage a pool of floor trainers. Quality Design and implement a QA framework covering voice, chat, and non-voice channels. Monitor agent performance on quality metrics like empathy, process adherence, communication, and accuracy. Conduct root cause analysis on repeat errors or DSAT drivers and recommend coaching interventions. Lead calibration sessions to ensure scoring consistency and align quality standards across teams. Maintain QA scorecards, feedback trackers, and RCA logs. Analytics & Reporting Prepare and publish regular dashboards for training coverage, quality scores, TNI trends, and error types. Track and report feedback TAT, audit accuracy, and effectiveness of interventions. Use performance data to highlight gaps and recommend improvements. People Manage and mentor a team of Trainers and Quality Analysts. Monitor team performance and provide timely feedback and coaching. Plan rosters, manage team schedules, and address administrative needs (attendance, leave, escalations). Ensure clarity of expectations and align the team to org-level goals and KPIs. Drive morale and team engagement; identify development opportunities and build succession pipelines. Organizational Participate in org-level projects such as new center launches, tool adoption, and curriculum revamps. Support operations during peak volume days or new launches. Collaborate with cross-functional teams (Policy, WFM, Tech, etc.) for seamless implementation of initiatives. Metrics for Performance Measurement QA score trend and audit accuracy Training completion and effectiveness scores Feedback TAT adherence Process compliance and documentation hygiene Attrition and absenteeism rates within T&Q team Stakeholder satisfaction and implementation of improvements Alignment to Swiggy values and partner-first mindset Good to Haves Required Excellent communication and facilitation skills Strong analytical and problem-solving skills Prior experience in managing Training/QA teams Proficiency in Excel, Google Sheets, and QA tools Exposure to customer/partner support environments (voice/chat/email) Ability to lead by example and build high-performing teams Comfortable working in rotational shifts if required Preferred(Not Mandatory) Certifications in training, coaching, or Six Sigma Knowledge of LMS and QA platforms (Ameyo, Freshdesk, NICE, etc.)

The Senior FP&A Manager plays a critical role in driving financial strategy, forecasting, and planning activities for the organization. This role involves leading the FP&A team, providing strategic insights, and ensuring financial goals are achieved. The Senior FP&A Manager is responsible for developing financial models, analyzing key business drivers, and delivering actionable recommendations to senior management. This role requires a deep understanding of financial & accounting principles, Indian GAAP & INDAS deep knowledge, strong analytical skills, and the ability to communicate complex financial information effectively. What the Role needs to be Achieve : • Develop and implement robust financial planning and analysis processes. • Provide accurate and timely financial forecasts and reports to support strategic decision-making. • Identify and analyze key business drivers and their impact on financial performance. • Lead and mentor the FP&A team to achieve high performance and professional growth. • Ensure Books are closed on time ( ie., Monthly, Quarterly and Annually) and are being supported by proper Analytical Report. • Ensuing that the Internal Audit, Interim Audits, Statutory Audit, Tax Audit, Transfer Pricing Audit and Special Audits ( if any) are done on time. • Ensure financial goals and objectives are met in alignment with the organization's strategic plan. • Ensuring that Tax Consultants are taking care of Tax Assessments and other notices on time and meticulously. 1. Financial Planning & Analysis: o Develop and maintain comprehensive financial models to support budgeting, forecasting, and other reated reports. o Conduct detailed variance analysis to compare actual results against budgets and forecasts. Prepare and present monthly, quarterly, and annual financial reports to senior management on time. 2. Strategic Financial Leadership: o Partner with senior leadership to develop financial strategies, short-term, medium-term and longterm business plans. o Provide insights and recommendations on financial performance, risks, and opportunities. o Support M&A activities, including financial & legal due diligence and integrated planning. 3. Team Leadership & Development: o Lead, mentor, and develop the FP&A & Accounts team, fostering a culture of excellence, self motivation and continuous improvement. o Oversee the team's workflow, ensuring accuracy, timeliness, and adherence to best practices. o Conduct performance evaluations and provide feedback to team members to support their professional growth. 4. Business Performance Management: o Identify key business drivers and develop KPIs to measure and track performance. o Analyze financial data to identify trends, risks, and opportunities for improvement. o Collaborate with other departments to ensure alignment of financial goals and business objectives. 5. Process Improvement & Automation: o Continuously evaluate and improve FP&A & accounting processes to enhance efficiency and effectiveness. o Implement financial systems and tools to automate reporting and analysis. o Stay abreast of industry best practices and emerging trends in financial planning and analysis. 6. Closing of Books accurately and on time: o Ensuring that books are closed accurately and in the given timeframe by following IndAS. Technical Skills: • Financial Modeling: Advanced proficiency in financial modeling and analysis. • Data Analysis: Strong analytical skills, with the ability to interpret and present data effectively. • Financial Systems: Experience with financial planning software (e.g., Hyperion, Anaplan) and ERP systems. • Excel Proficiency: Advanced Excel skills, including the use of macros, pivot tables, and complex formulas. • Presentation Skills: Ability to create compelling presentations and visualizations (e.g., PowerPoint, Tableau). • Deep Knowledge of Ind AS and Indian GAAP Behavioral Skills • Leadership: Demonstrates strong leadership qualities, inspires and motivates the team. • Strategic Thinking: Able to think strategically and provide long-term vision and insights. • Communication: Excellent communication skills, capable of presenting complex financial information clearly. EDUCATIONAL QUALIFICATIONS • Degree: Bachelor's degree in Finance, Accounting, Economics, or related field is required. • Advanced Degree/Certifications: MBA or relevant professional certification (e.g., CA, CFA, CMA) is preferred. EXPERIENCE • Work Experience: Minimum of 8-10 years of experience in Financial Planning and Analysis, Accounting with at least 3-5 years in a Managerial role. • Industry Experience: Experience in the Cloud & Data Center Management industry or a related field is highly desirable. • Leadership Experience: Proven track record of leading and developing high-performing teams

Dear All, Greetings From Numbertree LLP !!! Numbertree is hiring for Chartered Accountant (CA) - Internal Auditor (Manufacturing Or Infrastructure Sector ) Profile. Please Fine below the job description: - Educational Qualification: Qualified CA with audit experience Location: Delhi Nature of Job: Full time job. PAN INDIA Travel upto 90% ( Candidate should be ready for Travelling all over India) Experience: 3-8 Years of experience in Internal Audit of Infrastructure / Manufacturing Construction & Real estate Sector (Excluding article-ship period) Internal Audit Planning: Develop an annual internal audit plan based on risk assessments, industry best practices, and regulatory requirements. Collaborate with management to identify key areas to be audited and establish audit objectives and scope. Conducting Audits: Perform comprehensive and systematic audits of various aspects of the manufacturing company, including financial statements, operational processes, inventory management, procurement procedures, production, and safety protocols. Risk Assessment: Identify and evaluate potential risks and deficiencies in internal controls, business processes, and systems. Recommend measures to mitigate risks and improve internal controls. Compliance Review: Ensure that the company complies with applicable laws, regulations, and industry standards. Review policies and procedures to ensure adherence to legal and regulatory requirements. Data Analysis: Utilize data analytics tools and techniques to extract valuable insights from the company's financial and operational data. Analyze trends, anomalies, and patterns to identify areas of concern or opportunities for improvement. Reporting : Prepare detailed audit reports summarizing findings, conclusions, and recommendations. Present audit results to management and the audit committee, highlighting areas requiring attention and proposing actionable solutions. Follow-up and Monitoring: Track and report on the implementation of audit recommendations, ensuring that corrective actions are completed within established timelines. Conduct follow-up audits to verify the effectiveness of implemented changes. Continuous Improvement: Stay updated with changes in regulations, industry standards, and best practices related to manufacturing and internal auditing. Suggest improvements to the internal audit process to enhance efficiency and effectiveness. Collaborative Support: Work closely with cross-functional teams within the organization, including finance, operations, compliance, and legal, to understand their needs, address concerns, and provide guidance on internal control best practices. Fraud Detection: Participate in the identification and investigation of potential fraudulent activities. Report suspicious findings to appropriate management and authorities as required. Requirements: Education: Qualified Chartered Accountant Experience : Previous experience in internal auditing, preferably in a infrastructure or industrial environment, is beneficial. Experience with risk assessment, compliance, and data analytics is highly desirable. Knowledge : Thorough understanding of auditing standards, financial reporting principles, internal controls, and risk management concepts. Familiarity with manufacturing processes and associated risks is advantageous. Analytical Skills: Strong analytical and problem-solving abilities to identify potential issues, assess their impact, and recommend appropriate solutions. Communication : Excellent written and verbal communication skills to convey complex information clearly and concisely in audit reports and presentations. If you are interested please mail us your updated resume. Email:- recruitment@numbertree.in Mob. No. - 9354589755 Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹70,000.00 per month Work Location: In person

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes. Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients. Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. Join our team as the expert you are now and create your future. Consulting Director – Performance Improvement Business Transformation Services Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes. Position Summary In this role as Performance Improvement Business Transformation Services (BTS) Director, you will be joining a vibrant cross-shore consulting leadership team and be responsible for building the BTS global consulting team from its start. As the leader of this new team, you will be responsible for developing and executing the growth strategy, including the requirements critical to success, while maintaining a high level of team performance quality. Paramount to this role will be building trust and relationships with global counterparts and stakeholders and creating the strategy on how to best partner on solutions. Your position, in this matrixed environment, will also be to create a ‘one-team’ culture. This is an exciting opportunity to shape and build a team within a company heavily focused on growth. Join our team as the expert you are now and create your future. Responsibilities Lead the Healthcare Business Transformation Services Consulting team, covering supply chain, revenue cycle, pharmacy, HR, managed care, and clinical documentation improvement for US healthcare organizations. Define, grow, and execute the cross-shore consulting team model and priorities. Manage team financials, including utilization and budget oversight. Collaborate with cross-shore leadership on workforce planning, team effectiveness, and defining roles and responsibilities. Serve as the primary escalation point for project teams working with cross-shore members, driving issue resolution. Build strong relationships with global counterparts and stakeholders as a cross-shore ambassador. Coordinate with corporate stakeholders (HR, Talent Acquisition, Learning & Development) for team needs and administrative functions. Drive team growth through coaching, mentoring, and career path development. Potential for client-facing interactions. Required Skills & Experience Proven leadership experience managing teams of 20+ employees, including coaching, mentoring, and performance management. Ability to independently lead teams, set project direction, develop key deliverables, escalate risks, and influence stakeholders. Strong analytical and critical thinking skills. Experience in a matrixed environment and managing team economics (utilization, budgets). Excellent written and verbal communication skills; ability to create impactful presentations and proposals. Success in managing multiple priorities and building strong relationships across stakeholders. Completion of all assigned courses and compliance training. Qualifications Bachelor’s degree required. 10+ years of experience in US healthcare functional consulting, with direct oversight in one or more Business Transformation Services areas. Experience in organically growing a solution or team. Familiarity with efficiency tools (e.g., Co-Pilot, automation) is a plus. Position Level Director Country India

Job Title: Trainer II Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role And Key Responsibilities Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities Accountable for achieving individual training performance metrics Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients May support the Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive classroom training, and written job aids Measure the effectiveness of training programs using various feedback methods – focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures Key Skills And Knowledge Bachelor's Degree in related field with two to four years of relevant experience preferred Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverables Self-starter, sense of urgency, and works well under pressure Strong attention to detail Sense of professionalism and ability to develop good relationships Education qualification: Graduation Disclaimer: - 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letterhead with authentic signatures of appropriate Concentrix authorities. Location: India Bangalore - Divyashree Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents R1629058

Dear All, Greetings From Numbertree LLP !!! Numbertree is hiring for Internal Auditor -Team Leader (Manufacturing Or Infrastructure Sector ) Profile. Please Fine below the job description: - Experience: 5-12 Years of experience in Internal Audit of Manufacturing Or Infrastructure Sector (Excluding article-ship period) Educational Qualification: CA Qualified / CA Drop Out/CWA/CMA / B.Com/M.com And MBA with audit experience Location: Delhi Nature of Job: Full time job. PAN INDIA Travel upto 80% to 90% ( Candidate should be ready for Travelling all over India) Required Skill Set: · Looking for candidates having core internal audit experience of Manufacturing or Infra sector. · Conducting periodic Process & System Audit, Operation Audit, Management Audit and Compliance Audit as per the Annual Audit Plan. · Evaluate the effectiveness of the company's internal control framework in addressing risks and accomplishing the Companies goals and objectives. · Ensure compliance with Standard Operating Procedures of the Company. · Undertake Deep dive audits/investigations as required by management. · Ensure implementation of action plans are tracked and monitored effectively for closure. · Candidate should have excellent communication skills and report writing skills. · Candidates from Infrastructures Organization or having suitable experience of handling audit of infrastructures projects shall be preferred. · Looking for candidates who can travel anywhere in pan India level as well as international level. If you are interested please mail us your updated resume. Email:- recruitment@numbertree.in Mob. No. - 9354589755 Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹75,000.00 per month Work Location: In person