Allianz is seeking a Cyber Security Specialist to join the Security Operations team. The specialist will serve on the front lines of Allianz s Security team and will lead and support security investigations across the company s global infrastructure as well as respond to escalations from different entities. The specialist will leverage an armory of tools to investigate and respond to both external and internal security threats. Utilizing Allianz tooling, you will monitor security events in real-time, assess external and internal threats, and provide accurate and timely response. You will collaborate closely with multiple product team within the Tribe, with a diverse set of skills to tackle the array of security challenges that we encounter. Security Specialist, Incident Response Responsibilities includes Lead security incident response in a cross-functional environment and drive incident resolution. Lead and develop Incident Response initiatives that improve Allianz capabilities to effectively respond and remediate security incidents. Perform digital forensic investigations and analysis of a wide variety of assets including endpoints. Perform log analysis from a variety of sources to identify potential threats. Build automation for response and remediation of malicious activity. Write complex search queries in the EDR as well as SIEM tools for hunting the adversaries. Works on SOAR cases, automation, workflow & Playbooks. Integrating and working on Identity solutions. Developing SIEM use cases for new detections specifically on identity use cases. Minimum Qualifications: 5-10 years of experience in Security Incident Response, Investigations Working experience in Microsoft On-prem and Entra ID solutions Good knowledge in Active Directories and Tier 0 concepts Very good knowledge of operating systems, processes, registries, file systems, and memory structures and experience in host and memory forensics (including live response) on Windows, macOS and Linux. Experience investigating and responding to both external and insider threats. Experience with attacker tactics, techniques, and procedures (MITRE ATT&CK) Experience analyzing network and host-based security events

Application, Synthetic and infrastructure Monitoring using Dynatrace SaaS Use of Dynatrace to monitor/troubleshoot application s Performance and availability. Use of Dynatrace to set up alerting. Producing reports to meet application and infrastructure planning and management needs, on both a regular and ad-hoc basis. Providing advice and consultancy to management and technical teams on performance, capacity and availability matters, diagnostics and root cause analysis. Ensure that all relevant processes and procedures are adhered to Qualification Minimum 4-5 years relevant experience monitoring domain Graduate of any discipline Knowledge on "Python" language/Unix Systems Shell scripting knowledge (Desirable) Strong analytical and numerical skills ITIL V3 Knowledge Good knowledge on IT Infrastructure

We are looking for a motivated Junior DevOps Engineer to join our team and support the development and operations of our internal data platform built on AWS Cloud. Job Description: As a Junior DevOps Engineer, you will play a crucial role in supporting the development and operations of our data platform. This position involves assisting in automating and streamlining deployment processes, setting up and maintaining CI/CD pipelines, and managing cloud infrastructure specific to our data platform. You will work closely with senior engineers to ensure system reliability, performance, and security, while optimizing cloud resource usage and cost management. Key Responsibilities: Assist in the automation and streamlining of deployment processes. Set up and maintain CI/CD pipelines to support development and operations. Manage and monitor cloud infrastructure on AWS to ensure optimal performance and reliability. Collaborate with senior engineers to optimize resource usage and implement cost management strategies. Contribute to system security and compliance efforts. Troubleshoot and resolve issues related to deployment and infrastructure. Continuously learn and implement DevOps tools and best practices. Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Foundational knowledge of DevOps tools and practices. Experience with AWS services and cloud infrastructure management. Familiarity with CI/CD pipelines and automation tools such as Jenkins or GitHub Action Experience in scripting using Python and Bash or Shell. Strong problem-solving skills and attention to detail. Good communication and teamwork skills. Preferred Qualifications: Experience with containerization technologies such as Docker and Kubernetes. Understanding of infrastructure as code tools like Terraform or CloudFormation. knowledge of monitoring and logging tools like CloudWatch, Prometheus, or ELK Stack.

7+ years of experience working in the AI & Automation field Proven experience in designing and implementing AIOps solutions in large-scale environments; strong expertise as an Automation Engineer with a focus on AIOps, Generative AI, and Conversational AI. Hands-on experience with Amelia AIOps software and integrations is a must Strong knowledge of AI/ML techniques applied to IT operations. Proficiency with automation tools (eg, Ansible, Puppet, Terraform, Chef etc). Expertise in cloud platforms (AWS, Azure, GCP), with hands-on experience in automation and orchestration. Solid understanding of APIs, web services, and integration technologies (eg, REST, GraphQL, Kafka). Proficiency in scripting/programming languages (Python, Java,Bash, etc). Familiarity with observability tools (eg, Splunk, Dynatrace, New Relic) and ITSM tools (eg, ServiceNow) Strong background in machine learning and deep learning algorithms . - Proficiency in Python, TensorFlow, and PyTorch, Huggingface for developing AI models. Generative AI frameworks - Langchain, LlamaIndex, Agentic Frameworks - AutoGen, Semantic kernel, crewAI, promptflow,Langflow, Langraph Deep understanding of transformer architectures and diffusion models Experience in generative AI techniques such as GANs and VAEs. - Ability to design and implement scalable and efficient AI systems. Experience working with DevOps including but not limited to container technologies like Docker & Kubernetes, as well as Cloud Native technology stack such as Argo, Helm, etcd, and Envoy Strong communication, problem solving and leadership skills, with the ability to work collaboratively with diverse teams. Certifications in AWS, Azure, Generative AI or relevant AI technologies are a plus.

Your main responsibility will be to drive the automation of service delivery and migration processes for Fileservice Europe with a strong focus on operations and service stability. Working closely with our WPS product teams, you will collaborate to successfully meet their automation goals. This role also involves supporting the agile transformation of the department and maintaining a mindset that keeps automation at the forefront of your daily activities. Key Responsibilities: Plan, develop, test, and deploy our automation platform, primarily written in Python, to provide our services to Allianz employees in APAC and Europe Discuss new requirements with experts on the customer side and drive their implementation. Support the design and implementation of Fileservice components according to the architecture roadmap. Collaborate with expert teams in Workplace Services for the exchange of best practices and process management training. Activities include; Be a DevOps team member and overall management of operation/project activities in the area of File services team. Window server Administration and manage the O365 and Azure Netapp Filers Stabilize the Infrastructure by proactive monitoring and foreseeing the upcoming infrastructure requirements Migration of data from onpremise to cloud and vice versa Involve project activities and work with engineering team Incident /Problem/Change Handling using SNOW. Contributing to the process improvement/innovation . Contribute to ISMS process and procedures. Reporting and Documentations for the process /PLMs as and when required.

University degree in Computer Science with comparable practical experience Eg: B. Tech/ BE/ M.Sc./MCA / B.Sc Approx. 12 + years of experience in IT operations in Network and Network Security and Major Incident Management Processes ( Mandatory ITIL V3/V4 Foundation certification and preferably ITIL Intermediate certifications ) 10 Years of Experience in Firewall /WAN/ DC LAN/Cisco ISE/LAN/LB/Server/Application Ops. CCNP / Network- Network Security Certifications. Knowledge on Python & Powershell will be additional advantage. Compliance & Framework : Risk Assessment Procedure.

As a Keeper Password Manager Product SecOps, you will oversee the security operations of the Keeper password manager application, ensuring robust IT security control implementation and conducting thorough control self-assessments. Your role is pivotal in safeguarding our digital assets and ensuring compliance with security standards. You will Manage the day-to-day operations of the Keeper password manager application. Implement and maintain IT security controls to protect sensitive data. Perform regular control self-assessments to identify and mitigate risks. Collaborate with cross-functional teams to enhance security posture. Responsible to adopt & enforce group security policies and procedures. Monitor and respond to security incidents and vulnerabilities. Provide training and guidance on security best practices to team members. Your skills Understanding of IT security principles and practices. Experience with password management solutions are beneficial. Excellent analytical and problem-solving skills. Bachelor s degree in Computer Science, Information Technology, or a related field. Desired experience with security compliance frameworks (e.g., ISO 27001). Strong communication and collaboration skills. Familiarity with risk management and mitigation strategies. Your benefits: We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location) From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach

Design, maintain, analyze, and deliver a comprehensive suite of forecasting metrics for operational delivery platforms. Use business data and statistical methods to provide insight into business performance and suggest area and methods of improving operations. Play a key role in the validation and continual enhancement of current reporting processes and portfolio. Mentor and train junior team members. Includes ad-hoc reports as well as production level forecasting. KEY RESPONSIBILITIES: Workforce planning and optimization: - Define operational forecasting by generating predictive analysis using Data Science methods. Formulate mid to long term staffing plans for all of Operations. Evaluate optional plans by identifying outcomes and service level impacts. Help refine and improve accuracy of existing staffing plans. Evaluate and document process and process evolution. Adhere to all planning process requirements. Drive best practice sharing, efficiency increases, global standard setting and harmonization. Provide support for business cases calculation and budget assumptions. Execute operational plan based on the Strategic plan defined with Business Leaders (operations) and track their deliverables. Analyze the impact of volume, AHT and shrinkage on staffing requirement. Maintain operational forecast variance to plan. Advise on staffing needs and performance issues impacting service levels to the WFM and Ops head in a timely manner. Analyze staffing plans and ensure that the delivery locations are appropriately staffed based on LOB requirement and internal capacity plan numbers. Assist WFM and Ops head with forecasting and capacity planning process through monthly discussion and graphical analysis of volumes, AHT and volume drivers. Establish a professional and collaborative working relationship with the Local team and Global team. Maintain flexibility regarding requests and actions assigned to meet the needs of the Ops. Work within multidisciplinary teams across both Local and Global to execute project deliverables. Communicate and celebrate success and achievements. Design, maintain, analyze, and deliver various reports: Develop sophisticated programs and queries to automate the gathering, transportation, and delivery of forecasting data and in a variety of formats for a variety of applications. Collaborate with Reporting team to review reports or data sources to ensure accuracy, integrity, appropriate interpretation, and high data quality. Prepare and issue instructions concerning generation, completion, and distribution of reports according to new or revised practices, procedures, or policies of reports management. Understand new system changes as they affect data, reports, and reporting systems. Extract data and manipulate/calculate/format it into presentable reports, charts, and graphs for management use. Analyze data and reporting solutions to understand business impact, correlations, discrepancies, and to propose changes/alternate solutions. Utilize various business intelligence software platforms and source systems to build dynamic reporting and analytical tools. Requirements gathering and business contact throughout organization: Participate in requirement gathering sessions, liaise with stakeholders, and document user requirements. Transform OPS management requests into technical requirements to ensure accuracy of the results. Provide training and documentation to all facets of the organization on self-serve reporting, data governance and KPIs Manage intake and prioritization of requests for reporting and analytics. QUALIFICATIONS AND EDUCATION REQUIREMENTS: College Degree/Diploma, preferably in the disciplines of Computer Science, Math, Statistics, or Business, coupled with at least 4 years of experience in a data science/analyst, business intelligence analyst. Preferred knowledge of call-center, customer service center or service operations environment. Advanced skill in using Windows based applications and MS Office, specifically Excel, PowerPoint, SQL Server, reporting presentation layers and BI tools with the ability to build complex reports and dashboards. Experience with MicroStrategy Desktop, Klipfolio or similar data visualization and presentation tools preferred. Experience with workforce management tools (Verint, Nice, Genesys, etc.) and Telephony platforms (Cisco, Avaya, Content Guru, etc.) Strong organizational skills with expert ability to balance multiple parallel projects and run meetings and workshops. Ability to work independently and coach junior team members. Exceptional ability to communicate technical ideas in written formats to technical and non-technical audiences. Experience with Agile project concepts a plus. Working Environment: Hybrid working environment. (At least 40% remote working). Physical Demands: (Stand or Walk/ Sit/ Talk or Hear/ Lift): Mainly sitting and talking on the phone/using computer with frequent opportunity to move about freely; occasional lifting may be required

Configure and troubleshoot Cisco Unified Communications Manager (CUCM) Unity Connection, Expressways, Webex Meeting, Webex Video Conferencing Devices and Management viaControl Hub Install and configure Cisco voice gateways, ISR routers, switches and other Cisco voice equipment. Develop and implement Voice dial plans. Provide level 2, 3 support for complex Collaboration issues. Participate in Incident Management, Change Management, Project planning andimplementation. Collaborate with other engineers, project managers and customers. Produce HLD/LLD documentation for Collaboration solutions. Design and implement Cisco voice solutions for customers. Sound knowledge on LDAP, AD LDS and Cisco Directory Connectors Requirements: Bachelors degree in computer science, engineering or related field. Cisco CCVP, CCNA Collaboration or CCIE Collaboration certification. 5-10 years of experience with Cisco Collaboration solutions. Strong knowledge of Cisco Unified Communications Manager, Unity Connection, Voice gateways, Webex Meeting and Webex Video Conferencing Devices Experience with SIP Trunking, MGCP and other VoIP protocols. Hands on Experience with Cisco Webex Calling Multi Tenant Experience with QoS and Voice VLANs. Experience With ServiceNow Excellent communication and problem solving skills. Good to have Shell and Python Scripting knowledge Ability to work independently and in a team environment. Ability to work in 24x7 rotational shifts. Required to be on call support as needed. Preferred Skills: Experience with Cisco Unified Communication Manager (CUCM) Experience with Cisco Emergency Responder (CER) Experience with Cisco Unified Border Element (CUBE) Experience with Session Border Controllers (SBC) Experience with Cisco Webex Calling Multi Tenant Experience with Cisco Webex Teams, Webex Meetings, Webex Video Conferencing and Control Hub (CH) Experience with LDAP, AD LDS and Cisco Collaboration Hybrid Solutions such as Hybrid Data Security and Hybrid Calendar Services

The Vulnerability Management Engineer is responsible for managing the identification, assessment, reporting, and mitigation of infrastructure and cloud vulnerabilities. A candidate for this role will have a mindset of a defender and be able to operate in a fast-paced environment working closely with our infrastructure team that includes Network, Firewall, Hypervisors, Servers, and business application teams. Primary Skills: At least 7+ years experience in Information Security or Information Technology field. Bachelor s degree in computer science, Information Security, or equivalent combined experience. Hands-on experience with a variety of vulnerability management and network scanning tools, such as Qualys, Tenable Security Center, Nmap, web scanners, etc. Understanding of the relationship between operating systems, applications, and their dependencies, and how interrelated software vulnerabilities exist - with ability to determine remediation techniques in diverse environments. Conduct regular vulnerability scans and assessments on network devices, servers, applications, and databases. Perform vulnerability metrics reporting for ad-hoc and scheduled metrics report for various KPIs (Key Performance Indicators) around vulnerability management activities. Knowledge of both Windows and UNIX-based operating systems (e.g. Windows Server and Client OS, RHEL, Ubuntu, Amazon Linux, MacOS), and container technologies (e.g. Kubernetes, Docker). Ability to script and program using Python and other scripting and programming languages (i.e. SQL, Python, C, Java, JavaScript), notably for working with RESTful APIs. Perform regular security audits and compliance checks to ensure adherence to security policies and standards. Experience working with REST APIs and integrating API frameworks into wider business intelligence solutions. Ability to analyse vulnerabilities to appropriately characterize threats and provide remediation advice. Familiarity with classes of vulnerabilities, appropriate remediation, and industry-standard classification schemes (CVE, CVSS, CPE). Capable of independently managing customer requirements, from the initial information gathering phase through to implementation. Secondary Skill: Knowledge of the DORA Standard. Solid experience in offensive security, adversarial tactics, techniques, and procedures (e.g. using MITRE ATT&CK framework), and common attack patterns such as binary exploitation, memory corruption, race conditions, web attacks, etc. In-depth knowledge of security standard methodologies, technologies and products and aim to continuously improve these skills. Knowledge of CI/CD pipelines, GitHub or other version control systems, and cloud hosting environment s (i.e. AWS) applicable security standard methodologies. Experience working in agile project management toolsets, creating tickets which break down work into manageable pieces, tracking capacity, and closing stories in a timely manner, and documenting work (i.e. Jira, Confluence, ServiceNow). Soft Skill: Good experience working with numerous external teams to track and deliver solutions. Strong detail-oriented individual able to efficiently analyze and resolve problems. Strong verbal, communication, and diplomacy skills with all levels of the business. Must be self-motivated, able to work independently, and multi-task effectively 63723 | IT & Tech Engineering | Professional | Allianz Technology | Full-Time | Permanent Your benefits: We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location) From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach About Allianz Technology Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry. We oversee the full digitalization spectrum - from one of the industry s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age. D&I statement Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life. Join us. Let s care for tomorrow. You. IT

We are seeking a dynamic and experienced Lead AIOps and Automation Engineer to drive the design, implementation, and optimization of cutting-edge automation and AIOps solutions . This role will involve leveraging AI, cloud technologies, and integration frameworks to enhance IT operations, scalability, and resilience. As a key member of our team, you will lead initiatives that modernize IT, streamline processes, and enable proactive decision-making through intelligent automation. The ideal candidate will have extensive experience in AIOps, Automation, Generative AI, Conversational AI, and IT Infrastructure & apps, with a strong focus on cloud technologies such as AWS and Azure. Additionally, experience with development in "Amelia AIOps software is required. The Lead Automation Engineer will be responsible for designing, implementing, and optimizing intelligent automation solutions to enhance our IT processes and operations and drive innovation. Key Responsibilities: Lead the development and implementation of advanced automation strategies using AIOps Automation, Generative AI, and Conversational AI to enhance IT operations and efficiency. Lead the development of scalable advanced automation solutions for IT processes & operations, CI/CD pipelines, infrastructure as code, and cloud operations. Identify opportunities to eliminate manual processes and drive efficiency using automation, AI tools and frameworks (e.g., Amelia AIOps, Ansible, Terraform, etc.). Design and deploy scalable, reliable, and secure cloud AI & Automation solutions on AWS and Azure platforms, emphasizing Azure OpenAI and other Azure AI solutions. Develop and integrate automation solutions using Amelia AIOps platform to optimize IT and operational processes. Build and maintain integrations between IT systems, cloud platforms, and third-party services to enable seamless data exchange and workflows. Develop APIs and connectors for enabling automated orchestration across diverse platforms. Implement GitOps practices to streamline and automate deployment processes, ensuring consistency and reliability. Collaborate with cross-functional teams to identify automation opportunities and deliver innovative, impactful solutions. Mentor and guide junior engineers, fostering a culture of excellence in automation best practices and emerging technologies. Stay abreast of the latest trends and advancements in AI, cloud computing, and automation technologies to drive continuous innovation. Ensure compliance with security policies and best practices across all automation and cloud initiatives. 69458 | IT & Tech Engineering | Professional | Allianz Technology | Full-Time | Permanent Your benefits: We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location) From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach About Allianz Technology Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry. We oversee the full digitalization spectrum - from one of the industry s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age. D&I statement Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life. Join us. Let s care for tomorrow. You. IT

Need to manage blended process wherein team members will be switched between Calls, Chat and Email. Need to engage the team in different activities to increase agent productivity & utilization Need to interact with customers, as and when need arises Regular interaction with clients and internal stake holders at Allianz Partners Need to work and coordinate with different teams at Allianz Partners to derive the end results Take up and address the team issues and escalate appropriately Achieve KPIs / Targets assigned to team every week/month/year with quality

Primarily responsible for the end-to-end management of all IT major incidents. Ensure to restore the impacted service as quickly as possible to minimize the business impact through leading, driving, facilitating and chairing all investigation activities, meetings, and conference calls along with the Major Incident Management team. 100% PART 3 Qualification & Experience University degree in Computer Science with comparable practical experience Eg: B. Tech/ BE/ M.Sc./MCA / B.Sc Approx. 7+ years of experience in IT operations and Major Incident Management Processes ( Mandatory ITIL V3/V4 Foundation certification and preferably ITIL Intermediate certifications ) PART 4 Skills/Specific Tasks/Activities performed (choose groups that apply to your role) Describe tasks in a short sentence if required Group Task responsibility mark S/T/O & % of time spend on task group S - Done by Self T - For the team O - For organization Functional Demonstrates ability to analyze incident impact and take appropriate actions to mitigate or resolve the impact across multiple customer sites to enhance the availability and performance. Proven ability in maintaining and developing tools and resources to manage major incidents effectively Demonstrates ability to develop reusable solutions and workarounds that are innovative Ability to relate risks and challenges to operational priorities Maintains compliance with administrative, security, and documentation policies Technical (e.g. Coding (Java), Testing (Unit)) Good technical competencies resulting from previous working experience at expert level within an IT operational or support environment. Experience of Web Services and/Cloud Platform Knowledge in Server OS platforms Knowledge in Basic network technologies Microsoft Office knowledge (Word, Excel, Project, Powerpoint, ) Basic knowledge about various software development methodologies, tools and databases Basic knowledge about business applications /services in multiple domains. Roles/Responsibilities Drive Global Infrastructure technical response to major incidents, establishing command and control through the entire incident lifecycle Drive collaboration of multiple technology skill sets via technical bridges and use of WAR rooms Authoritatively and confidently guide Major or potential major incidents to resolution; to make decisions on under pressing circumstances, that may have production impacting implications Provide updates in line with the agreed communications processes Build and Develop relationships from both a customer and technical point of view, driving global interaction with stakeholders and partners Must be able to multitask in a stressful environment Work with other teams to identify improvement opportunities and ensure end-to-end success of the Incident Management process Manage the operational support and oversee remediation activities with designated extended managed service providers Performs other work related duties as assigned Working knowledge of relevant technologies (e.g., Windows and Unix platforms, voice and data networks, LAN/WAN, security infrastructure, etc.) Helping to create business aligned support of the Incident Management process Experience with the ITSM ticketing tools such as Remedy/Service Now/HPSM for incident/ticket logging, updates & resolution. Business / Client Engagement (e.g. Marketing, Consulting) People Engagement (e.g. Hiring, Training etc.) Administrative / Compliance (e.g. Documentation, Quality etc.) Excellent communication and presentation skills, specifically dealing with staff at all levels and other parts of the organization, and with external contacts. Excellent documentation skills with experience of creating support documentation for users and operations teams. Ability to work independently and take responsibility. Excellent approach to planning work, managing priorities and using own initiatives to overcome issues. Ability to cope in a technically complex and fast-changing environment. Must be a team player and able to work collaboratively with and through others.

Monitoring Applications, underlying servers (Linux/Windows) Resolving issues/alerts in Monitoring Tools (Dynatrace) Preparation of Technical documentations Basic Linux/Windows system administration Handling L1/L2 operational tasks such as performance root cause analysis, runbook-based resolution of incidents. Ensure sufficient cover is maintained to support the operational shifts Escalation and notification of production issues

Administration of One Identity tool and management of integrated Identities and Services. Engineering support of One Identity Manager Environment Management of cloud and on-prem infrastructures hosting IAM. Working knowledge on One identity tools : 1IM Manager / Object Browser / Job Queue / Synchronization editor Understanding of the whole IAM environment, Active Directory Multi forest environment at an enterprise level, Windows OS, IIS, MS SQL server Monitor, Report and Analysis of bugs during and after IAM release versions. Performance management of IAM tools, database and Infrastructure. Administration of Identities and Services integrated with the One IDM tool. Support for Organization integration with the IAM Infra. Collaborate and work with onshore development and project team to provide solutions and assist during Project release, testing and for operational support. Responsible for management of incident, problem and change within the IAM Infrastructure. Responsible for documentation and update of IAM Processes and operating procedures. Work with Software Development tool (e.g., JIRA) and handle various IAM related tasks. Qualification Experience Experience : 6 or more years in Enterprise IT with core focus on IAM Technologies line One Identity or similar IAM tools. Qualifications: Graduate Degree in computer science, information technology, or similar field Certification in security domain like CISSP, CISM etc is a plus. Cloud certifications and knowledge in Azure, AWS is an advantage. Microsoft certifications on designing infra solutions, administering, and managing server and cloud infra is an advantage. Understanding of Agile and similar industry standards. Skills/Specific Tasks/Activities performed Technical Experience in One Identity tool (preferred) operations or similar IAM tools. Knowledge of Windows server technologies. Knowledge of Microsoft Active Directory Knowledge in DNS, TCP/IP, network technologies Knowledge in MS-SQL (single and cluster configuration) - database technologies. Knowledge of incident, problem, change process handling Knowledge of Jenkins Automation tool , IAAS , Infrastructure background. Knowledge in DevOps tools of Github/Azure Kubernetes/pipeline deployment.

We are seeking a highly skilled Senior Cloud Engineer with extensive experience in software development and DevOps to lead our efforts in automating Cloud infrastructure. The ideal candidate will focus on building automation for Cloud Landing Zones and collaborate with cross-functional teams to ensure the successful implementation and maintenance of cloud solutions. Responsibilities: Design, implement, and maintain scalable and efficient cloud-based solutions on AWS and Azure. Lead initiatives to automate cloud infrastructure. Collaborate with teams to integrate best practices in development, code quality, and automation. Guide and mentor development teams, providing expertise in DevOps and automation practices. Contribute to the design and implementation of cloud applications using serverless architectures, Kubernetes, and event-driven patterns. Develop and maintain CI/CD pipelines to streamline deployments, utilizing GitOps methodologies. Apply security best practices to design and implement secure authentication and authorization mechanisms. Monitor and optimize the performance, scalability, and reliability of cloud applications. Stay updated with the latest cloud technologies and development trends, applying new tools and frameworks as needed. Ensure software systems meet functional and non-functional requirements while adhering to best practices in software design, testing, and security. Foster continuous improvement by sharing knowledge, conducting team reviews, and mentoring junior developers. Requirements: Proven experience as a Cloud engineer or similar role, with a strong focus on AWS (Azure is a plus). Solid experience in software development and DevOps practices. Expertise in AWS/Azure infrastructure automation. Proficiency in programming languages such as Python, Golang, or JavaScript. Experience with serverless architectures, Kubernetes, and event-driven patterns. Knowledge of CI/CD pipelines and GitOps methodologies. Strong understanding of cloud security best practices. Excellent problem-solving skills and ability to work collaboratively in a team environment. Strong communication skills and the ability to convey complex technical concepts to non-technical stakeholders. Preferred Qualifications: Experience in designing and working with No-SQL databases such as DynamoDB. Experience in leading and mentoring development teams. Expertise in software architecture, development, and systems testing with a strong focus on cloud technologies. Strong technical guidance and decision-making abilities to shape solutions and enforce development best practices. Proficient in applying quality gates, including code reviews, pair programming, and team review meetings. Experience in code management and release processes, with familiarity in Monorepo and Multirepo strategies. Solid understanding of functional programming principles, including list/map/reduce/compose techniques and familiarity with monads. Knowledge of SDLC, and adherence to DRY, KISS, and SOLID design principles. Proficient in managing security protocols such as ABAC, RBAC, JWT, SAML, AAD, and OIDC for authentication and authorization. Expertise in event-driven architecture, including queues, streams, batches, and pub/sub systems. Strong understanding of scalability, concurrency, and distributed systems. Experience with cloud networking and proxies. Expertise in CI/CD pipelines, GitFlow, and GitOps frameworks like Flux and ArgoCD. Polyglot programmer with expert-level proficiency in at least two languages (e.g., Python, TypeScript, GoLang). Experience in operating Kubernetes clusters from a developer s perspective, including custom CRDs, operators, and controllers. Experience in building serverless cloud applications. Strong team player with the ability to communicate and collaborate well in a fast-paced, collaborative environment. Proficient in using GitHub for version control, code reviews, and collaborative development. Experience working in agile teams, participating in sprints, and collaborating effectively in cross-functional teams. Fluency in UI development using React, Hooks, and TypeScript is a plus. Deep knowledge of AWS cloud services, with a basic understanding of Azure as a plus. Experience in developing and managing cloud infrastructures using Crossplane.io is a plus. Knowledge equivalent to AWS Certified DevOps Engineer - Professional is a plus

To handle all chats emails in a prompt and courteous manner in line with company standards. Respond to potential or existing customers provide the required information about a product or service using scripts Work with team spirit to achieve a common goal i.e. customer satisfaction. Determined and focused to achieve all the targets set up by the operations team for the benefit of the customer and then the organization. Should willingly take up any project assigned by the call centre manager or management team.

Allianz Partners India is looking for Manager-Networking Engineering Services to join our dynamic team and embark on a rewarding career journey. Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

Allianz is seeking a motivated and detail-oriented Analyst to join our team. This role will focus on gathering, analyzing, and visualizing data to produce clear, actionable reports. The ideal candidate will possess analytical skills, an understanding of data management processes, and the ability to communicate insights effectively to stakeholders. You will be responsible for maintaining several reports at global level, ensuring that data is collected in a timely manner with high quality standards. You will be and providing ongoing support to various internal stakeholders on data and reports. Key Responsibilities: Data Collection and Management: Collect, organize, and manage data from multiple internal and external sources. Ensure data integrity and consistency across different platforms and tools. Assist in the development and automation of data pipelines to streamline the reporting process. Data Analysis and Reporting: Develop and maintain recurring and ad-hoc reports based on business needs. Produce clear, accurate, and visually engaging reports that meet stakeholder requirements. Data Visualization: Support in the creation of intuitive and interactive data visualizations reports using tools such as Power BI, Tableau, or Excel to simplify complex data for stakeholders. Stakeholder Management: Collaborate with cross-functional teams. Engage with key stakeholders to interpret business needs and deliver data-driven solutions. Continuous Improvement: Identify opportunities for process optimization in reporting, data collection, and visualization workflows. Required Skills and Qualifications: Bachelor s degree in Business, Finance, Economics, Computer Science, or related field. Proven experience (1-3 years) in data analysis, reporting, or a similar role. Strong proficiency in data visualization tools such as Tableau, Power BI, or Excel. Strong communication and presentation skills, with the ability to explain complex data in a clear and concise manner. Advanced knowledge of Excel, including pivot tables, formulas, and macros. Experience in stakeholder management and collaborating with different business units. Detail-oriented, with a strong focus on data accuracy and integrity. Ability to work independently and manage multiple tasks in a fast-paced environment. Familiarity with SQL, Python, or other programming languages is a plus. Knowledge of the financial services or insurance industry is an advantage.

Plan, develop, test, and deploy our automation platform, primarily written in Python, to provide our services to Allianz employees in APAC and Europe Discuss new requirements with experts on the customer side and drive their implementation. Support the design and implementation of Fileservice components according to the architecture roadmap. Collaborate with expert teams in Workplace Services for the exchange of best practices and process management training. Activities include; Be a DevOps team member and overall management of operation/project activities in the area of File services team. Window server Administration and manage the O365 and Azure Netapp Filers Stabilize the Infrastructure by proactive monitoring and foreseeing the upcoming infrastructure requirements Migration of data from onpremise to cloud and vice versa Involve project activities and work with engineering team Incident /Problem/Change Handling using SNOW. Contributing to the process improvement/innovation . Contribute to ISMS process and procedures. Reporting and Documentations for the process /PLMs as and when required.

Administration of One Identity tool and management of integrated Identities and Services. Engineering support of One Identity Manager Environment Management of cloud and on-prem infrastructures hosting IAM. On boarding of Allianz Organizations to IAM Infrastructure. Understanding of the whole IAM environment, Active Directory Multi forest environment at an enterprise level, Windows OS, IIS, MS SQL server Monitor, Report and Analysis of bugs during and after IAM release versions. Performance management of IAM tools, database and Infrastructure. Administration of Identities and Services integrated with the One IDM tool. Support for Organization integration with the IAM Infra. Collaborate and work with onshore development and project team to provide solutions and assist during Project release, testing and for operational support. Responsible for management of incident, problem and change within the IAM Infrastructure. Responsible for documentation and update of IAM Processes and operating procedures. Work with Software Development tool (e.g., JIRA) and handle various IAM related tasks.

Efficiently and effectively review, resolve and respond to calls, chats, emails, inquires and faxes, generated to Insurance Claims Inquiry Associates via internal departments, and/or customers, within targeted timeframes, while maintaining confidentiality and strict adherence to business ethics. Required to attain performance objectives on a monthly basis. Key responsibilities Respond to incoming calls, emails, faxes, and requests from customers, providers, underwriters, and internal associates; complete callbacks to clients, providers, in order to provide information and resolve customer service issues. Interpret policies, and fully explain insurance benefit coverage to customers regarding policies, benefits, and claim status. Process stop payments and re-issue cheques to ensure that the customer or provider received the correct payment. Perform administrative tasks such as opening short cut cases, printing out daily reports, sending forms, updating deferral code status to ensure quality control. Profile sought and key requirements Ability to pay close attention to detail and multi-task. Excellent verbal communication skills, ability to communicate professionally and articulate via phone/email with clients and colleagues. Must be an active listener and problem solver. Must be learning-oriented. Must be open to work for 24*7 environment