Assistance Coordinator (Sales Advisor) Allianz is the home for those who dare a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people both its 83 million private and corporate customers and its 142,000 employees Allianz fosters a culture where its employees are empowered to collaborate, perform, push the boundaries and challenge the industry. Allianz Partners provides diverse expertise in automotive, international health & life, travel insurance, assistance and direct sales and is at the forefront of the Allianz B2B2C offering. United under one brand, Allianz Global Assistance, Allianz Global Automotive and Allianz Worldwide Care are specialist areas combining forces to push boundaries and create tomorrows solutions to deliver an enhanced experience to our clients. Our 15,000 employees are based across 34 countries and combine 58 different languages and 60 nationalities, reflecting the truly diverse nature of Allianz Partners. Our DNA is unique: we dare and care, anytime, anywhere. If this sounds like you, come and join us. Role Summary Job Title: Assistance Coordinator Level: Associate Job Location: Gurgaon Reporting Manager: Manager Department: OEM Team Management (Y/N): N JOB DETAILS / ROLE PURPOSE Person has to manage outbound sales. To work in rotating shift as per business requirement. Identifying customers needs, clarify information, research every issue and providing solutions. Build sustainable relationships and engage customers by taking the extra mile. Providing accurate, valid and complete information by using the given resources and tools. KEY RESPONSIBILITIES Identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through outbound calling Negotiate/close deals and handle complaints or objections Maintaining call AHT as per process targets and requirements. Resolve product or service problems by clarifying the customer's complaint to ensure highest level of customer satisfaction. Following up on customer complaints/queries and ensuring they are resolved in the given timeframe. Meeting the basic login hour target and ensuring quality service is delivered to all customers PROFILE KEY REQUIREMENTS Very Good communication skills. Must have worked in sales process with minimum 1year prior experience of Banking/Financial Sector/Insurance/Loan background in outbound sales. Ready to work in Rotational shifts and ready to extend shift when required. Typing speed of a minimum 25 words/ per minute with 85% accuracy is required. Employee having their own transport will be preferred Experience: Candidate should have minimum 1 year of prior outbound sales experience Education: Graduate Allianz is the home for those who dare a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people both its 83 million private and corporate customers and its 142,000 employees Allianz fosters a culture where its employees are empowered to collaborate, perform, push the boundaries and challenge the industry. Dedicated to bringing global protection and care, Allianz Partners is the B2B2C leader in assistance and insurance solutions in the following areas of expertise: assistance, international health & life, automotive and travel insurance. We care for our customers, and our caring nature extends our employees. We dont just hire people, we nourish them and invest in their careers because we recognize that your development and our growth and our development go hand in hand. As an equal opportunity employer, Allianz Partners recognizes that our strength lies in our people and we are committed to diversity and inclusivity. So if you would like to be part of a global company that offers international career opportunities, kick-start your career and dare to join us! For more information, please visit: www.allianz-partners.com

Overall Objectives of Job: Project Name : oneMarketing Creating application in their respective operational portfolio. Maintaining and supporting the application codes they write for the applications. Implementing various design patterns Keep abreast of technology standards and industry trends Qualification, Experience and Skills Experienced in WCM solutions leveraging the AEM platform including CRX/CRXDE, WCM and DAM Good knowledge of AEM as a Cloud Service Responsible for creation and integration of solutions using AEM Participate internal/customer meetings and interactions to explain the solution approach Experience in Agile Scrum Delivery Team environment doing Design, Development, Administration, and troubleshooting in AEM Expertise in Hands-on implementation of Java technologies, Java EE, Servlets, JSP, JSTL and Tag libraries Expertise in frontend technologies like JavaScript, Typescript, jQuery and HTL Hands on experience of Components, Templates, Experience Fragments, Taxonomy, metadata management, Forward and Reverse Replication, Workflows, Content Publishing and unpublishing, Tagging, Deployment (Maven), Schedulers, Livecopy, and Content migration/ planning. Significant hands-on experience with AEM and very strong concepts of OSGi, Apache Sling, Apache Sightly, Apache Oak and Adobe Dispatcher Good understanding of SONARQUBE, Github, Maven, Jenkins CICD pipeline and Dependabot Good knowledge on JUNIT testcases Frontend testcases (desirable) Good knowledge in AEM Indexing and JCR Queries Excellent analytical and problem-solving skills. Collaborate with cross-functional teams to integrate various software components into a fully functional software system. Handle multi-tenant application architectures, ensuring scalability and security of the systems. Headless integration and Access control Tools Good knowledge in Dispatcher filter rules and CDN functionality Hands on experience in AEM Upgrades both major and minor Bringing AI Solutions in AEM (Desirable) Nice to have knowledge of Python Skills/Specific Tasks/Activities performed Creating application in their respective operational portfolio. 8 Maintaining and supporting the application codes they write for the applications. 9 Communicate and articulate ideas to the team and learn fast. 9 Ensure the agreed architecture is implemented. 9 Implementing various design patterns. 9 Proactively identify possible technical issues, show stoppers and possible causes with solution to avoid/rectify them in the early stages of architecture. 8 Address technical concerns, ideas and suggestions. 8 Proactively monitor systems to ensure they meet customer expectations and business goals. 8 Key Competencies Good knowledge of AEM, AEMaaCS, Assets, WCM Core components, custom components, templates, workflows, Experience Fragments, Apache Sling, Indexing, custom queries, Functional Coordinating with Stakeholders Ensuring System Reliability and Performance Providing Technical Leadership Continuous Improvement and Innovation Proactive in mind set to take on learnings to value add to responsible deliveries Productivity Task orientation Time Management We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Data Governance Lead to drive and ensure the Data Governance activities in the key initiatives/projects of Az Tech, establish a robust Data Quality Framework and framework for management of foundation data Responsibilities: Lead the Data Governance activities in the key initiatives/projects of Az Tech Establish regular connects with the respective project managers of the Az Tech key initiatives Track, monitor and report on the Data Governance activities for each of the Az Tech internal projects Escalate issues, if any Lead the implementation of foundation data maintenance framework for the foundation master data used in Az Tech, by adopting the principles of MDM Support in establishing a robust E2E Data Quality framework and getting it implemented Active participation and contribution to other topics related to Data Governance as part of new regulatory requirements like EU Act, DORA etc Collaborate across functions and within Data Office teams Skills: 7+ years experience in leading/managing Data projects Experience Data management ( DAMA/DMBOK) concepts and dimensions, with a proven track record of delivering governance embedded data projects CDMP or similar certification is a plus Project and Portfolio Management; Stakeholder management Excellent communication and collaboration skills 68819 | Data & Analytics | Professional | Allianz Technology | Full-Time | Permanent Your benefits: We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location) From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach About Allianz Technology Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry. We oversee the full digitalization spectrum - from one of the industry s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age. D&I statement Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life. Join us. Let s care for tomorrow. You. IT

5 - 8+ years of experience as a Business Analyst or in a similar role is must Relevant qualification in Information Technology, Business, or related fields. Significant experience in a business analysis role, preferably within a large financial services organization. Demonstrated understanding of all aspects of the software development life cycle and technical proficiency with systems, software, databases, reporting, and communication tools. Proven ability to interpret information, identify patterns, trends, and links that inform decisions and solutions. Demonstrated ability to partner and collaborate effectively with stakeholders to establish strong professional relationships and influence outcomes. Strong business requirement documentation skills and attention to detail, ensuring thoroughness and accuracy in tasks. Excellent verbal and written communication skills, capable of communicating with audiences at all levels with clarity, impact, and influence. Strong analytical and problem-solving skills with the ability to interpret complex business requirements. Proficiency in business analysis tools and software such as Microsoft Excel, Visio, and project management tools (e.g., JIRA, Confluence). Ability to work independently and as part of a team in a fast-paced environment. Experience with Agile and Scrum methodologies. 73080 | IT & Tech Engineering | Professional | Allianz Technology | Full-Time | Permanent We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Lets care for tomorrow.

JOB DETAILS / ROLE PURPOSE: Team Management along with responsibility and accountability for all the define SLA/KPI. Complete Knowledge for Invoice Processing and Payments for all the vendors Complete Knowledge for T&E reimbursement process for internal employees. Vendor Management – Setup, Maintenance, Screening Performing Audits for all the tasks assigned within team. Verifications of vendor accounts by reconciling monthly statements and related transactions. Preparation and posting of journals associated with Account payables and Bank transfer. Pays vendors by monitoring discount opportunities, resolving purchase order, contract, invoice, or payment discrepancies and documentation, insuring credit are received for outstanding memos, issuing stop-payments or purchase order amendments. Monthly Reporting activities related to all the deliverables for Accounts Payable process. Run Improvements and standardization of process and tasks. Provide active input into the design and implementation of process improvement initiatives. Work within a team structure in achieving key performance indicators and objectives and be highly focused on the achievement of these objectives. Develop and maintain professional relationships with appropriate internal and external stakeholders. Other ad-hoc tasks and responsibilities as the need arises. Work with team in achieving key performance indicators and objectives and be highly focused on the achievement of these objectives. Monthly weekly calls within team and Business units on performance and process health. Ensure smooth and error free month end closing. Profile Key Requirements Commerce Graduate/MBA Inter - CA/CMA with 2 to 5+ years of experience of Team Handling. System Skills Intermediate or Advanced Excel skills Previous experience using a general ledger system. Initiative Ability to undertake initiative and deliver quality results often with competing deadlines. Ability to work independently and autonomously yet still displaying strong team work ethics and attributes Team Mgt Ability to support and mentor team members in the task undertaken Other Skills Strong listening, written and verbal communication skills. Ability to understand and assess accounting process issues. Ability to prioritize tasks and meet set deadlines. Ability to review and understand outcomes of work performed Customer Service Provide exceptional customer service to be internal and external stakeholders. Strong ability to build effective internal relationships at all levels of the organization Language skill Business English Second language would be an advantage like French/German/Italian/Spanish Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow. Show more Show less

JOB DETAILS / ROLE PURPOSE: Responsible for closing & Reporting Team. Ensuring all the month end and quarter end activities have been completed in accordance with the process documentation and standard AWP procedures. The activities and responsibilities in the role include Balance Sheet Recs, Accruals/prepaid booking, FX & Dep run, ECCS, IDS & other reporting’s. KEY RESPONSIBILITIES: Preparation and posting of journals associated with finalizing the monthly result for all lines of business Preparation and understanding of various monthly sales, cost and claims reconciliations. Preparation and understanding of unearned revenue, fair understanding of reserving, prepaid etc. Understanding of invoicing, credit notes, commission and client cost rebills and IC cost. Preparations of balance sheet reconciliations, clearing open items, follow up on open items. Provide active input into the design and implementation of process improvement initiatives SOP documentation, analysing processes & recommending improvements Provide active input into the design and implementation of process improvement initiatives Work within a team structure in achieving key performance indicators and objectives and be highly focused on the achievement of these objectives Develop and maintain professional relationships with appropriate internal and external stakeholders Other adhoc tasks and responsibilities as the need arises. PROFILE KEY REQUIREMENTS: Intermediate or advanced Excel skills Team Management Sound accounting knowledge, communication skills Previous experience in Month end Closing & Reporting. Team Handling experience added advantage. Insurance experience & SAP is preferable Proactive decision making & actions Ability to undertake initiative and deliver quality results often with competing deadlines Strong listening, written and verbal communication skills Ability to support and mentor other team members in the task undertaken Provide exceptional customer service to be internal and external stakeholders Power point skills would be an advantage Experience: 5 -8 years Education: MBA or CA Inter or Qualified CA/CMA Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow. Show more Show less

Position Summary Efficiently and effectively review, resolve and respond to calls, inquires and faxes, generated to Claims Inquiry Associates via internal departments, and/or customers, within targeted timeframes, while maintaining confidentiality and strict adherence to business ethics. Required to attain performance objectives on a monthly basis. Key Responsibilities Respond to incoming calls, emails, faxes, and requests from customers, providers, underwriters, and internal associates; complete callbacks to clients, providers, in order to provide information and resolve customer service issues. Interpret policies, and fully explain benefit coverage to customers regarding policies, benefits, and claim status. Process stop payments and re-issue cheques to ensure that the customer or provider received the correct payment. Perform administrative tasks such as opening short cut cases, printing out daily reports, sending forms, updating deferral code status to ensure quality control. Qualifications And Education Requirements A minimum of 6-12 months experience in a customer service-related function. Ability to pay close attention to detail and multi-task. Superb verbal communication skills, specifically the ability to communicate professionally and articulately via phone/email with clients and colleagues. Demonstrated ability to use initiative and independent judgment in solving customer problems. What We Offer Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey. We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of course and target development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build work well programs to providing you with peace of mind and give the flexibility in planning and arranging for better work life balance 73563 | Customer Services & Claims | Entry Level | Non-Executive | Allianz Partners | Full-Time | Permanent Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation. Join us. Let's care for tomorrow. Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to be motivated in gaining varied skills from different positions and to collect experiences from across Allianz Group. Show more Show less

Position Summary Efficiently and effectively review, resolve and respond to calls, inquires and faxes, generated to Claims Inquiry Associates via internal departments, and/or customers, within targeted timeframes, while maintaining confidentiality and strict adherence to business ethics. Required to attain performance objectives on a monthly basis. Key Responsibilities Respond to incoming calls, emails, faxes, and requests from customers, providers, underwriters, and internal associates; complete callbacks to clients, providers, in order to provide information and resolve customer service issues. Interpret policies, and fully explain benefit coverage to customers regarding policies, benefits, and claim status. Process stop payments and re-issue cheques to ensure that the customer or provider received the correct payment. Perform administrative tasks such as opening short cut cases, printing out daily reports, sending forms, updating deferral code status to ensure quality control. Qualifications And Education Requirements A minimum of 6-12 months experience in a customer service-related function. Ability to pay close attention to detail and multi-task. Superb verbal communication skills, specifically the ability to communicate professionally and articulately via phone/email with clients and colleagues. Demonstrated ability to use initiative and independent judgment in solving customer problems. What We Offer Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey. We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of course and target development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build work well programs to providing you with peace of mind and give the flexibility in planning and arranging for better work life balance 73582 | Customer Services & Claims | Entry Level | Non-Executive | Allianz Partners | Full-Time | Permanent Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation. Join us. Let's care for tomorrow. Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to be motivated in gaining varied skills from different positions and to collect experiences from across Allianz Group. Show more Show less

Position Summary Efficiently and effectively review, resolve and respond to calls, inquires and faxes, generated to Claims Inquiry Associates via internal departments, and/or customers, within targeted timeframes, while maintaining confidentiality and strict adherence to business ethics. Required to attain performance objectives on a monthly basis. Key Responsibilities Respond to incoming calls, emails, faxes, and requests from customers, providers, underwriters, and internal associates; complete callbacks to clients, providers, in order to provide information and resolve customer service issues. Interpret policies, and fully explain benefit coverage to customers regarding policies, benefits, and claim status. Process stop payments and re-issue cheques to ensure that the customer or provider received the correct payment. Perform administrative tasks such as opening short cut cases, printing out daily reports, sending forms, updating deferral code status to ensure quality control. Qualifications And Education Requirements A minimum of 6-12 months experience in a customer service-related function. Ability to pay close attention to detail and multi-task. Superb verbal communication skills, specifically the ability to communicate professionally and articulately via phone/email with clients and colleagues. Demonstrated ability to use initiative and independent judgment in solving customer problems. What We Offer Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey. We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of course and target development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build work well programs to providing you with peace of mind and give the flexibility in planning and arranging for better work life balance 73401 | Customer Services & Claims | Entry Level | Non-Executive | Allianz Partners | Full-Time | Permanent Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation. Join us. Let's care for tomorrow. Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to be motivated in gaining varied skills from different positions and to collect experiences from across Allianz Group Show more Show less

Person has to manage Inbound or Outbound calls Following process quality parameters. To work in rotating shift as per business requirement. Handling Inbound calls or Out bound calls. Prior experience of Inbound or out bound process. Adherence of quality parameters. Achieving SLA targets. 73675 | Customer Services & Claims | Entry Level | Non-Executive | Allianz Partners | Full-Time | Permanent Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation. Join us. Let's care for tomorrow. Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to be motivated in gaining varied skills from different positions and to collect experiences from across Allianz Group. Show more Show less

Person has to manage outbound sales. To work in rotating shift as per business requirement. Identifying customers’ needs, clarify information, research every issue and providing solutions. Build sustainable relationships and engage customers by taking the extra mile. Providing accurate, valid and complete information by using the given resources and tools. Identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through outbound calling Negotiate/close deals and handle complaints or objections Maintaining call AHT as per process targets and requirements. Resolve product or service problems by clarifying the customer's complaint to ensure highest level of customer satisfaction. Following up on customer complaints/queries and ensuring they are resolved in the given timeframe. 73670 | Customer Services & Claims | Entry Level | Non-Executive | Allianz Partners | Full-Time | Permanent Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation. Join us. Let's care for tomorrow. Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to be motivated in gaining varied skills from different positions and to collect experiences from across Allianz Group. Show more Show less

Person has to manage Inbound or Outbound calls Following process quality parameters. To work in rotating shift as per business requirement. Handling Inbound calls or Out bound calls. Prior experience of Inbound or out bound process. Adherence of quality parameters. Achieving SLA targets. 73673 | Customer Services & Claims | Entry Level | Non-Executive | Allianz Partners | Full-Time | Permanent Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation. Join us. Let's care for tomorrow. Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to be motivated in gaining varied skills from different positions and to collect experiences from across Allianz Group. Show more Show less

Person has to manage Inbound or Outbound calls Following process quality parameters. To work in rotating shift as per business requirement. Handling Inbound calls or Out bound calls. Prior experience of Inbound or out bound process. Adherence of quality parameters. Achieving SLA targets. 73672 | Customer Services & Claims | Entry Level | Non-Executive | Allianz Partners | Full-Time | Permanent Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation. Join us. Let's care for tomorrow. Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to be motivated in gaining varied skills from different positions and to collect experiences from across Allianz Group. Show more Show less

Identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through outbound calling Negotiate/close deals and handle complaints or objections Maintaining call AHT as per process targets and requirements. Resolve product or service problems by clarifying the customer's complaint to ensure highest level of customer satisfaction. Following up on customer complaints/queries and ensuring they are resolved in the given timeframe. 73669 | Customer Services & Claims | Entry Level | Non-Executive | Allianz Partners | Full-Time | Permanent Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation. Join us. Let's care for tomorrow. Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to be motivated in gaining varied skills from different positions and to collect experiences from across Allianz Group. Show more Show less

Person has to manage Inbound or Outbound calls Following process quality parameters. To work in rotating shift as per business requirement. Handling Inbound calls or Out bound calls. Prior experience of Inbound or out bound process. Adherence of quality parameters. Achieving SLA targets. 73674 | Customer Services & Claims | Entry Level | Non-Executive | Allianz Partners | Full-Time | Permanent Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation. Join us. Let's care for tomorrow. Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to be motivated in gaining varied skills from different positions and to collect experiences from across Allianz Group. Show more Show less

Person has to manage Inbound or Outbound calls Following process quality parameters. To work in rotating shift as per business requirement. Handling Inbound calls or Out bound calls. Prior experience of Inbound or out bound process. Adherence of quality parameters. Achieving SLA targets. 73671 | Customer Services & Claims | Entry Level | Non-Executive | Allianz Partners | Full-Time | Permanent Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation. Join us. Let's care for tomorrow. Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to be motivated in gaining varied skills from different positions and to collect experiences from across Allianz Group. Show more Show less

Person has to manage Inbound or Outbound calls Following process quality parameters. To work in rotating shift as per business requirement. Handling Inbound calls or Out bound calls. Prior experience of Inbound or out bound process. Adherence of quality parameters. Achieving SLA targets. 73676 | Customer Services & Claims | Entry Level | Non-Executive | Allianz Partners | Full-Time | Permanent Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation. Join us. Let's care for tomorrow. Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to be motivated in gaining varied skills from different positions and to collect experiences from across Allianz Group. Show more Show less

The role's primary function is to provide L1 L2 monitoring support services to Allianz Application/infrastructure and to accurately carry out several administrative tasks relating to monitoring service. Monitoring Applications, underlying servers (Linux/Windows) Resolving issues/alerts in Monitoring Tools (Dynatrace) Preparation of Technical documentations Basic Linux/Windows system administration Handling L1/L2 operational tasks such as performance root cause analysis, runbook-based resolution of incidents. Ensure sufficient cover is maintained to support the operational shifts Escalation and notification of production issues Qualification bachelors Degree 0-1 years experience in IT operations Basic knowledge in Linux or Windows servers Basic knowledge in networking Linux trained or certified (RHSE/RHCSA) from a reputed institution Excellent written and verbal communication skills Must be a good team player. Flexible, can-do attitude and willing to take responsibility Microsoft tools: Word, Excel (Desirable) Eager to learn and update one s knowledge

Key Responsibility Efficiently and effectively review, resolve and respond to calls, chats, emails, inquires and faxes, generated to Insurance Claims Inquiry Associates via internal departments, and/or customers, within targeted timeframes, while maintaining confidentiality and strict adherence to business ethics. Required to attain performance objectives on a monthly basis Key Responsibility Respond to incoming calls, emails, faxes, and requests from customers, providers, underwriters, and internal associates; complete callbacks to clients, providers, in order to provide information and resolve customer service issues Interpret policies and fully explain insurance benefit coverage to customers regarding policies, benefits, and claim status. Process stops payments and re-issue cheques to ensure that the customer or provider received the correct payment. Minimum Requirement Ability to pay close attention to detail and multi-task Excellent verbal communication skills, ability to communicate professionally and articulate via phone/email with clients and colleagues Must be an active listener and problem solver Must be learning-oriented Must be open to work for 24 7 environment Fluent English communication (verbal & written) What We Offer Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance 73212 | Customer Services & Claims | Entry Level | Non-Executive | Allianz Partners | Full-Time | Permanent Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation. Join us. Let's care for tomorrow. Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to be motivated in gaining varied skills from different positions and to collect experiences from across Allianz Group. Show more Show less

Job Details To manage Insurance Repair claims and ensure our Builders and Trades meet required claim KPI’s including timelines, cost, customer service and scope accuracy. The key focus of the team is Performance, Relationship between the building/ trade partners and Allianz Partners. Key Responsibility Client Accountabilities: To ensure the highest standard in all contacts and interactions with the Internal and External stakeholders (written / phone / face to face). Handle and resolve complaints in a professional manner whilst striving for a win / win outcome. Outcome to be achieved whilst demonstrating the Allianz People Attributes. Provide quality follow through and excellence in service in all dealings with customers and client companies. Actively engage in Work Health and Safety activities to ensure our network act in line with the AzP & Client WHS expectations. Financial Accountabilities: To monitor repair costs and identify opportunities to drive down repair costs. Ensure relevant costs are paid and client billed correctly. These outcomes are to be achieved whilst demonstrating the Allianz People Attributes Culture: Our culture underpins who we are as an organization, how we do business and how we interact with the wider community. As a Small Repair Network Administrator within this business, you must continue to act as a role model with the below values underpinning your decision and actions Repair Management: Monitor claims having regard to the validity of the claim, the circumstances surrounding the claim and cost containment. Coach builders in report writing and required documentation. Ensure Builders meet the required service levels are finalised as expediently as possible. Ensure that cost savings are implemented in all appropriate situations. Provide regular reports on provider performance. Management of Workload: Provide honest and fair assessment of status of workload to management. Be prepared to be agile in a dynamic environment. Utilise highly refined time management skills Key Requirements Property Claims experience. Demonstrate strong customer focus, and possess the energy and tenacity required to succeed in a rewarding and challenging environment. Provides superior customer service to both internal and external customers. Problem Solving and Decision-Making Skills: Able to make decisions swiftly and put decisions into practical use. Communication Skills: Ability to communicate, influence and build effective relationships at all levels of the business. Background in property Claims management and desktop assessing is advantageous. Understanding of ability manage WHS requirements in the building industry. An intuitive thinker – able to adapt and tailor communications to appropriate audiences Proven written and verbal communication skills. Professional Approach: Proven high level of professionalism, maturity and candour in daily work ethic. Demonstrated ability to deliver results in a high-pressure environment. Demonstrated ability to work under pressure including the ability to achieve outcomes, prioritize work, meet deadlines, retain personal motivation and tolerance. Professional presentation. Ability to work autonomously and within a team Demonstrated ability to operate autonomously using initiative, sound reasoning, listening and decision-making skills. Proven ability to work effectively as part of a team. Ability to work in a co-operative manner with other team members and departments. Works within a team environment, treating all team members with care and respect and assisting other team members as needed. Encourage and support new team members. Be prepared to assist other members of the organization as required or requested. What We Offer Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey. We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of course and target development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build work well programs to providing you with peace of mind and give the flexibility in planning and arranging for better work life balance 73806 | Operations | Entry Level | Non-Executive | Allianz Partners | Full-Time | Permanent Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation. Join us. Let's care for tomorrow. Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to be motivated in gaining varied skills from different positions and to collect experiences from across Allianz Group. Show more Show less