Duty Manager

Naukri Hospitality Jobs

4 - 8 years

2 - 6 Lacs

ahmedabad

Posted:2 hours ago| Platform:

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Skills Required

customer service housekeeping hospitality hotel management inventory management front desk receptionist activities front office operations telephone handling guest relations front office beverage daily operations budget management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Duty Manager to join our team in the hospitality industry. The ideal candidate will have a strong background in managing daily operations and ensuring exceptional customer service.

Roles and Responsibility

Oversee front desk, housekeeping, and food and beverage services to ensure seamless execution of events.
Develop and implement strategies to enhance customer satisfaction and loyalty.
Manage budgets, forecasts, and financial reports to optimize resource allocation.
Coordinate with various departments to achieve business objectives.
Handle guest complaints and feedback professionally and courteously.
Maintain high standards of quality, safety, and hygiene.

Job Requirements

Proven experience as a Duty Manager or similar role in the hospitality industry.
Strong knowledge of hotel management principles and practices.
Excellent communication, leadership, and problem-solving skills.
Ability to work under pressure and manage multiple tasks simultaneously.
Familiarity with point-of-sale systems and inventory management software.
Strong analytical and decision-making skills to drive business growth.

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