Duty Manager Show more Show less
As a Duty Manager, your primary responsibility will be to oversee the daily operations of the department or team. This will involve managing staff, ensuring customer satisfaction, and achieving operational targets. Key Responsibilities: - Supervise and coordinate the activities of the team - Handle customer inquiries and complaints - Monitor and maintain the quality of service delivery - Implement operational procedures and policies - Assist in the training and development of staff Qualifications Required: - Bachelor's degree in Hospitality Management or related field - Proven experience in a similar role - Strong leadership and communication skills - Ability to multitask and work under pressure - Knowledge of industry standards and regulations,