Duty Manager ( IDS Experience)

4 - 7 years

3 - 6 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are looking for a skilled Duty Manager to join our team in the hospitality industry. The ideal candidate will have 4-7 years of experience in a similar role.

Roles and Responsibility

  • Manage daily operations of the hotel or restaurant, ensuring seamless service delivery.
  • Coordinate with various departments to maintain high standards of customer satisfaction.
  • Implement effective strategies to improve operational efficiency and reduce costs.
  • Supervise and train staff members to enhance their skills and performance.
  • Handle guest complaints and feedback professionally and courteously.
  • Maintain accurate records and reports of hotel or restaurant activities.

Job Requirements

  • Proven experience as a Duty Manager or similar role in the hospitality industry.
  • Strong knowledge of hotel or restaurant operations, including front desk, housekeeping, and food and beverage services.
  • Excellent communication and interpersonal skills are required to work effectively with staff and guests.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Strong problem-solving skills to handle difficult situations and resolve issues efficiently.
  • Familiarity with IDS (Integrated Data System) is an added advantage.

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