E-Commerce and Quick Commerce Manager

Job Title: Ecommerce & Quick Commerce Manager

Location: Coimbatore

FMCG only

Role Overview

The Ecommerce & Quick Commerce Manager will own end-to-end ecommerce operations, drive growth across all leading platforms, and build strong execution capabilities in core markets.

Key Platforms to be Managed:

• Quick Commerce: Zepto, Blinkit, Swiggy Instamart, Flipkart Grocery, Big Basket. Amazon Fresh (new listing & scale-up)
• Marketplaces: Amazon, Flipkart
• D2C Website

Key Responsibilities

Platform & Revenue Management

• Own monthly revenue targets, and growth plans for all ecommerce & quick commerce platforms
• Drive growth from the current revenue base through assortment, pricing, promotions and visibility.

Quick Commerce Operations

• Manage catalogue updates, onboarding, SKU expansion, scheme related revision/ updates, and availability across all Q-commerce platforms
• Ensure stock fill rates, and minimal SOH (stock on hand), working closely with supply chain teams

Marketplace Management (Amazon & Flipkart)

• Handle catalogue hygiene, content optimization, A+ content coordination, and compliance
• Drive Amazon Fresh listing, scaling, offers, pricing and performance

Promotions & Performance Coordination

• Plan and execute platform-led campaigns, visibility buys, and offer calendars
• Co-ordinate with internal marketing teams and external agencies on performance campaigns.
• Track ROAS, CAC, conversion rates, and platform-level ROI

D2C Management

• Own end-to-end D2C operations: listings, pricing, offers, fulfilment coordination, and customer experience
• Drive monthly sales growth, repeat purchases, and conversion optimization

Analytics, Reporting & Forecasting

• Prepare monthly performance dashboards for management
• Track platform-wise metrics: GMV, ROAS, CTR, CVR, SKU contribution and platform ROI
• Build forecasts and plans aligned to business goals

Key Skills & Competencies

• Proven experience managing multiple quick commerce platforms simultaneously
• Deep understanding of FMCG ecommerce dynamics, especially in South India
• Strong analytical, forecasting, and business reporting skills
• Hands-on operational mindset with strategic thinking

Qualifications:

• Education:

  MBA

• Experience:

  8-10 years of hardcore Ecommerce / Quick Commerce experience (FMCG only)

Preferred Background:

• FMCG / Food & Beverage / Consumer Goods
• Experience in scaling brands on Zepto, Blinkit, Swiggy Instamart, Big Basket, Amazon & Flipkart