1453 Distribution Management Jobs - Page 11

Credit Card Portfolio Manager About Kotak Mahindra Bank: Established in 1985, the Kotak Mahindra Group is one of Indias leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Groups flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank Kotak Mahindra Bank Limited. The consolidated balance sheet of Kotak Mahindra Group is over 2 lakh crore. The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The Group has a wide distribution network through branches and franchisees across India, and international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius and Singapore. For more information, please visit the companys website at http://www.kotak.com Job roleCredit Card Portfolio Manager Kotak Credit Cards is the 5th Largest Credit Card issuer in the country by volume. As a portfolio manager for Credit Card business, you will be responsible for developing and executing strategies to increase/retain customer base (AIF), transaction activation, improve customer engagement, and manage right balance between risk and profitability. Analyze portfolio metrics (attrition, customer engagement) at customer segments, MCC, category and suggest portfolio actions to ensure that customer attrition is minimum. Drive activation of card as per RBI master direction and reduce involuntary card closure. Manage and drive customer life cycle post the card is acquired, this includes communication pertaining to setting up card pin, enable online/international transactions, credit limit, card features, TAD/MAD, customer statement, fraud awareness etc. Work in close collaboration with alliance, product, marketing, ops, legal and compliance team. Optimise customer communication to ensure effective communication with lower cost. Work in close coordination with analytics team to analyse and work on strategy for customer engagement and reduce attrition. Ensure all customer issues are resolved within TAT. Responsibilities: The portfolio manager will be the key stakeholder to drive AIF and reduce voluntary / involuntary card closure. Drive card activation and ensure reduction of involuntary card closure Manage, drive and tract CLCM communication. He/ She is expected to track all business targets and ensure the same are achieved. He/ She is expected to introduce strategic business initiatives that help drive higher customer engagement and spends. Requirements: Minimum 5-7 years of post MBA experience or Undergraduate (CA) in managing cards portfolio. Strong analytical skills to understand spend patters, customer segments. Flexible to constantly iterate. Very granular with an eye for detail.

Area Sales Manager Roles & Responsibilities Products include Vishwas HL and LAP Coach and lead a team of relationship managers to achieve business targets (Volume, Cross-sell, Insurance etc.) Manage, develop and enhance deepening of the relationship with Channels (Kotak Branches, DSA, Builder) Responsible for achieving team targets and sales volume. Ensuring team productivity along with location productivity Ensure customer satisfaction as measured trough NPS metrics Effective management of working relationships (e.g. Credit, Operations, Legal, Technical etc.) to drive business outcomes Responsible for cross sell of CASA and TPP. Administer and ensure compliance to all business practices. Person Requirements Professionals with minimum 5 years of experience Good interpersonal and relationship building skills Influencing skills for driving business with both internal and external channel partners Knowledge of secured banking products is preferred

Relationship Manager Branch Banking Branch Banking JOB ROLE : Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers. Sources new bank customers through external individual efforts and acquisition channel. Cross sells bank products to existing set of Branch customers which are mapped. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction JOB REQUIREMENT: Graduate - 3 -5 years of experience Post Graduate - 2 -3 years of experience Customer orientation High energy and drive AMFI / IRDA certified is preferred

Credit Card Portfolio Manager About Kotak Mahindra Bank: Established in 1985, the Kotak Mahindra Group is one of Indias leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Groups flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank Kotak Mahindra Bank Limited. The consolidated balance sheet of Kotak Mahindra Group is over 2 lakh crore. The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The Group has a wide distribution network through branches and franchisees across India, and international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius and Singapore. For more information, please visit the companys website at http://www.kotak.com Job roleCredit Card Portfolio Manager Kotak Credit Cards is the 5th Largest Credit Card issuer in the country by volume. As a portfolio manager for Credit Card business, you will be responsible for developing and executing strategies to increase/retain customer base (AIF), transaction activation, improve customer engagement, and manage right balance between risk and profitability. Analyze portfolio metrics (attrition, customer engagement) at customer segments, MCC, category and suggest portfolio actions to ensure that customer attrition is minimum. Drive activation of card as per RBI master direction and reduce involuntary card closure. Manage and drive customer life cycle post the card is acquired, this includes communication pertaining to setting up card pin, enable online/international transactions, credit limit, card features, TAD/MAD, customer statement, fraud awareness etc. Work in close collaboration with alliance, product, marketing, ops, legal and compliance team. Optimise customer communication to ensure effective communication with lower cost. Work in close coordination with analytics team to analyse and work on strategy for customer engagement and reduce attrition. Ensure all customer issues are resolved within TAT. Responsibilities: The portfolio manager will be the key stakeholder to drive AIF and reduce voluntary / involuntary card closure. Drive card activation and ensure reduction of involuntary card closure Manage, drive and tract CLCM communication. He/ She is expected to track all business targets and ensure the same are achieved. He/ She is expected to introduce strategic business initiatives that help drive higher customer engagement and spends. Requirements: Minimum 5-7 years of post MBA experience or Undergraduate (CA) in managing cards portfolio. Strong analytical skills to understand spend patters, customer segments. Flexible to constantly iterate. Very granular with an eye for detail.

Area Sales Manager Roles & Responsibilities Products include Vishwas HL and LAP Coach and lead a team of relationship managers to achieve business targets (Volume, Cross-sell, Insurance etc.) Manage, develop and enhance deepening of the relationship with Channels (Kotak Branches, DSA, Builder) Responsible for achieving team targets and sales volume. Ensuring team productivity along with location productivity Ensure customer satisfaction as measured trough NPS metrics Effective management of working relationships (e.g. Credit, Operations, Legal, Technical etc.) to drive business outcomes Responsible for cross sell of CASA and TPP. Administer and ensure compliance to all business practices. Person Requirements Professionals with minimum 5 years of experience Good interpersonal and relationship building skills Influencing skills for driving business with both internal and external channel partners Knowledge of secured banking products is preferred

Trade Relationship Manager Acquire quality Current Accounts Customers who are dealing in International Trade. Identify target markets and Segments Ensure to follow all compliance and KYC norms while acquiring Ensure that the customer is guided regarding rates and charges. Commission and Rates to be fixed in the system. Activate the first trade transaction. Explore the potential of various trade and FES products like Forward Contracts, LC/BG/BC , Travel cards , etc. Ensure that clients keep high CA AMB values in the accounts opened. Generation of Asset leads. Smooth handover of the customer to the Branch operations team To educate customers regarding Cut off times and follow the SLAs Maintain a low cost of acquisition by acquiring bigger value of accounts To achieve Business / Income targets To have full knowledge of competitors activities and report those to ASMs To coordinate and ensure service delivery happens as per SLAs and TATs Acquisition and retention of new customer across all the segments. Keep updated about AML/KYC/RBI guidelines and ensure growth is achieved by complying with all regulatory guidelines. Retention of existing customers base Handling customer complaints and escalate the complaints to competent authorities for resolutions. Ensure all required documents for the agent empanelment including KYC as per banks policy are in place for smooth business relationship. Deliverance of the required sales pitch for the respective product. Timely submission of required reports. Execute promotional activities conveyed by ASM/RSM Planning and organizing various promotional activities Regularly updates RSM on the current market practices / business strategies by the competitors. Job Requirement: Graduate, PG preferable 1 to 3 years of Trade Fx and FES preferably in Banking Industry. Excellent Domain knowledge. Exhaustive knowledge of Trade and FES products . Excellent sales skills. Excellent knowledge of client behaviour & engagement in each product / geographic segments High energy levels and enthusiasm, should have winning attitudes Out of box thinker and creative problem solver. Good listener and should possess excellent communication skills. Excellent negotiator and smart worker Result-oriented especially in achieving given NTBs and sales targets. Good oral and written communication Should be good in strategizing, aggressive but compliance oriented

JOB ROLE- Asst Acquisition Manager - GRA Acquisition of customers through group companies. Managing the leads to be assigned to him for the proper execution and opening of Accountsin the prescribed TATs. Selling TPP and Generating Revenue. Building CASA book size. Job Requirement- Good coordinator with different channels. Excellent communication skills. Graduates / MBA Having more than 0-2 year work experience

Designation : Sales Officer / Executive Reports to: Area Sales Manager Location - Kerala Experience : 1-6 years in FMCG - General Trade Please note that the applicant must be open for relocation Job Description: Custodian of Nestle business in the assigned territory Ensure product availability at all relevant channels Solely responsible for planning & achieving monthly/ yearly target Maintain and enhance trade relations In charge of distribution set up and secondary sales force set up Network with other functions for achieving overall sales objective and extends support through secondary sales set up for implementation of all activities. Implement all activations (Trade / Consumer) & merchandising (Visibility) programs. Facilitate timely and quality feedback for all activities as per guidelines Overall accountable for all operational programs in the assigned area. Market Working Set monthly, quarterly and yearly target for each Distributor for your region Achievement & monitor progress of Redistribution value and volume targets Ensure product availability at all relevant channels through the distributors sales force per Company guideline Ensure continuous development of the assigned area and addition of new outlets. Distributor Handling Ensure compliance of Distributors with their respective roles & responsibilities Manage and develop individual distributor in an active and profitable manner Ensure the proper and correct execution of sales, discount and trading terms determined by the company Monitor and minimize the level of Bad goods returns Ensure distributors efficient and effective support for the market coverage Monitor Distributors overhead expenses & profitability (ROI) Track on delivery from Distributor to consumers. Develop strong business relationship with distributors, trade and key account in their territories Nestle is committed to providing equal opportunities without any discrimination on the grounds of age, color, disability, origin, nationality, religion, race, gender, or sexual orientation. We are an equal opportunity employer, and we value diversity at our company. For any reasonable accommodation in the recruitment process for persons with disabilities, kindly reach out to your recruiter. Reasonable accommodation includes any appropriate modifications to ensure that persons with disabilities are provided an equal platform in the recruitment process.

Sales Manager-Consumer Durables Achieve consumer durable and similar products volume and other cross sell products target by managing various relationships assigned, including, authorized dealers of various types which may include large format stores. Recruit and train sales team for sourcing business dealer counters. Development of team of DST and deploy them to achieve the business & cross Sell goals of individual & team. To Increase distribution, identifying gaps and identifying growth opportunities, gaps in distribution, team, and processes. Generating revenue through cross sell of company products. Identify and develop new relationships/dealers for generating business. Supervise and guide sales team assigned managing dealer relationships Job Requirements: Qualification - Graduate / MBA Skills & Experience Minimum 2 years work experience in \ sales management Customer relationship management skills Excellent written and oral communication skills Relationship Management Skill Strong on Integrity and open to new roles/ responsibilities. Sales Manager-Consumer Durables Achieve consumer durable and similar products volume and other cross sell products target by managing various relationships assigned, including, authorized dealers of various types which may include large format stores. Recruit and train sales team for sourcing business dealer counters. Development of team of DST and deploy them to achieve the business & cross Sell goals of individual & team. To Increase distribution, identifying gaps and identifying growth opportunities, gaps in distribution, team, and processes. Generating revenue through cross sell of company products. Identify and develop new relationships/dealers for generating business. Supervise and guide sales team assigned managing dealer relationships Job Requirements: Qualification - Graduate / MBA Skills & Experience Minimum 2 years work experience in \ sales management Customer relationship management skills Excellent written and oral communication skills Relationship Management Skill Strong on Integrity and open to new roles/ responsibilities.

JOB ROLE- Asst Acquisition Manager - GRA Acquisition of customers through group companies. Managing the leads to be assigned to him for the proper execution and opening of Accountsin the prescribed TATs. Selling TPP and Generating Revenue. Building CASA book size. Job Requirement- Good coordinator with different channels. Excellent communication skills. Graduates / MBA Having more than 0-2 year work experience

Role: Develop new and expand existing, HNI Customer relationships for Priority Business by in-depth profiling of the client to identify opportunities and matching these opportunities to products/ solutions provided by Kotak Group Generate business across liabilities, assets and fee products to sustain and achieve growth in relationship value, revenues and client stickiness Formulate and implement the sales plan to acquire new HNI clients and increase the customer base Navigate through adaptive and technical challenges to seamlessly align service delivery and enhance client experience Use investment expertise to conduct client portfolio reviews and showcase products as per clients requirements Ensure client contactability at all times though regular connect with them in weekly/ monthly calls Resolve client queries for the managed book within the specified TAT Plan and conduct special sales initiatives and events for prospective and existing clients Endure adherence to all bank and regulatory processes at all times Job Requirement: Aptitude to deliver high quality customer service by using organization and interpersonal skills Decision making skills with strong sense of ownership Ability to work under pressure Experience in building and maintaining HNI customer relationships

Trade Relationship Manager Acquire quality Current Accounts Customers who are dealing in International Trade. Identify target markets and Segments Ensure to follow all compliance and KYC norms while acquiring Ensure that the customer is guided regarding rates and charges. Commission and Rates to be fixed in the system. Activate the first trade transaction. Explore the potential of various trade and FES products like Forward Contracts, LC/BG/BC , Travel cards , etc. Ensure that clients keep high CA AMB values in the accounts opened. Generation of Asset leads. Smooth handover of the customer to the Branch operations team To educate customers regarding Cut off times and follow the SLAs Maintain a low cost of acquisition by acquiring bigger value of accounts To achieve Business / Income targets To have full knowledge of competitors activities and report those to ASMs To coordinate and ensure service delivery happens as per SLAs and TATs Acquisition and retention of new customer across all the segments. Keep updated about AML/KYC/RBI guidelines and ensure growth is achieved by complying with all regulatory guidelines. Retention of existing customers base Handling customer complaints and escalate the complaints to competent authorities for resolutions. Ensure all required documents for the agent empanelment including KYC as per banks policy are in place for smooth business relationship. Deliverance of the required sales pitch for the respective product. Timely submission of required reports. Execute promotional activities conveyed by ASM/RSM Planning and organizing various promotional activities Regularly updates RSM on the current market practices / business strategies by the competitors. Job Requirement: Graduate, PG preferable 1 to 3 years of Trade Fx and FES preferably in Banking Industry. Excellent Domain knowledge. Exhaustive knowledge of Trade and FES products . Excellent sales skills. Excellent knowledge of client behaviour & engagement in each product / geographic segments High energy levels and enthusiasm, should have winning attitudes Out of box thinker and creative problem solver. Good listener and should possess excellent communication skills. Excellent negotiator and smart worker Result-oriented especially in achieving given NTBs and sales targets. Good oral and written communication Should be good in strategizing, aggressive but compliance oriented

Description for Internal Candidates Responsible for acquisition, growth of the corporate card spends and profitability for the specific region & ensuring that the delinquency is minimal. Driving CFO level conversations & do financial conversations through in depth understanding of financials of prospect companies. Develop strategic concepts with regard to the complex potentials of Card like expense management solution, vendor payment & Purchase card solution and account specific sales strategy. Liaison with inter department for generating leads and preparing the corporate universe. Identify segments, look out for opportunities to generate incremental sale /spends and initiate cross sell at corporate. Interact with stakeholder viz .Credit, Product, Risk, Operations on regular basis to get the cases sanction. Understand market dynamic and share with product team to arrive at a competitive product offering. Ability to interact and manage relationship with various business divisions, channels, branch relationship and corporate coordinators. Client Relationship Management: Building & maintaining healthy relations with clients; ensuring maximum customer satisfaction for referral business and program enhancement. Execute account review mechanism with corporates every quarter for better implementation of program. Resolving grievances and product related queries to maintain a satisfied client base. Interacting directly with customers to analyze requirements and customize products to suit needs. Job Requirements: Ability to connect with clients at various levels Should have minimum 2 years of Corporate Sales experience Ability to Influence/relationship Management Skills Analytical and financial skills

JOB ROLE- Asst Acquisition Manager - GRA Acquisition of customers through group companies. Managing the leads to be assigned to him for the proper execution and opening of Accountsin the prescribed TATs. Selling TPP and Generating Revenue. Building CASA book size. Job Requirement- Good coordinator with different channels. Excellent communication skills. Graduates / MBA Having more than 0-2 year work experience

Credit Card Portfolio Manager About Kotak Mahindra Bank: Established in 1985, the Kotak Mahindra Group is one of Indias leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Groups flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank Kotak Mahindra Bank Limited. The consolidated balance sheet of Kotak Mahindra Group is over 2 lakh crore. The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The Group has a wide distribution network through branches and franchisees across India, and international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius and Singapore. For more information, please visit the companys website at http://www.kotak.com Job roleCredit Card Portfolio Manager Kotak Credit Cards is the 5th Largest Credit Card issuer in the country by volume. As a portfolio manager for Credit Card business, you will be responsible for developing and executing strategies to increase/retain customer base (AIF), transaction activation, improve customer engagement, and manage right balance between risk and profitability. Analyze portfolio metrics (attrition, customer engagement) at customer segments, MCC, category and suggest portfolio actions to ensure that customer attrition is minimum. Drive activation of card as per RBI master direction and reduce involuntary card closure. Manage and drive customer life cycle post the card is acquired, this includes communication pertaining to setting up card pin, enable online/international transactions, credit limit, card features, TAD/MAD, customer statement, fraud awareness etc. Work in close collaboration with alliance, product, marketing, ops, legal and compliance team. Optimise customer communication to ensure effective communication with lower cost. Work in close coordination with analytics team to analyse and work on strategy for customer engagement and reduce attrition. Ensure all customer issues are resolved within TAT. Responsibilities: The portfolio manager will be the key stakeholder to drive AIF and reduce voluntary / involuntary card closure. Drive card activation and ensure reduction of involuntary card closure Manage, drive and tract CLCM communication. He/ She is expected to track all business targets and ensure the same are achieved. He/ She is expected to introduce strategic business initiatives that help drive higher customer engagement and spends. Requirements: Minimum 5-7 years of post MBA experience or Undergraduate (CA) in managing cards portfolio. Strong analytical skills to understand spend patters, customer segments. Flexible to constantly iterate. Very granular with an eye for detail.

To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer acquisition through referrals from existing customers. Graduates with total experience of 1-3 years with relevant exp of atleast 1 year in financial services or banks. Equal blend of service and sales orientation. In the absence of equality, sales orientation as a skew will be acceptable. Experienced customer service candidates from financial services ( those from MFund, securities houses etc) with sales orientation can be considered.

Role: Develop new and expand existing, HNI Customer relationships for Priority Business by in-depth profiling of the client to identify opportunities and matching these opportunities to products/ solutions provided by Kotak Group Generate business across liabilities, assets and fee products to sustain and achieve growth in relationship value, revenues and client stickiness Formulate and implement the sales plan to acquire new HNI clients and increase the customer base Navigate through adaptive and technical challenges to seamlessly align service delivery and enhance client experience Use investment expertise to conduct client portfolio reviews and showcase products as per clients requirements Ensure client contactability at all times though regular connect with them in weekly/ monthly calls Resolve client queries for the managed book within the specified TAT Plan and conduct special sales initiatives and events for prospective and existing clients Endure adherence to all bank and regulatory processes at all times Job Requirement: Aptitude to deliver high quality customer service by using organization and interpersonal skills Decision making skills with strong sense of ownership Ability to work under pressure Experience in building and maintaining HNI customer relationships

Role: Develop new and expand existing, HNI Customer relationships for Priority Business by in-depth profiling of the client to identify opportunities and matching these opportunities to products/ solutions provided by Kotak Group Generate business across liabilities, assets and fee products to sustain and achieve growth in relationship value, revenues and client stickiness Formulate and implement the sales plan to acquire new HNI clients and increase the customer base Navigate through adaptive and technical challenges to seamlessly align service delivery and enhance client experience Use investment expertise to conduct client portfolio reviews and showcase products as per clients requirements Ensure client contact ability at all times though regular connect with them in weekly/ monthly calls Resolve client queries for the managed book within the specified TAT Plan and conduct special sales initiatives and events for prospective and existing clients Endure adherence to all bank and regulatory processes at all times Job Requirement: Aptitude to deliver high quality customer service by using organization and interpersonal skills Decision making skills with strong sense of ownership Ability to work under pressure Experience in building and maintaining HNI customer relationships

This is an Internal document. Role Name MIS Executive LocationMumbai DepartmentIT / Data Analysis Reports to[Manager/Supervisor] Key Responsibilities1. Data Management & Reporting Prepare and maintain daily, weekly, and monthly reports for business operations. Ensure timely and accurate reporting on key performance indicators (KPIs). Collect, organize, and analyze data from multiple sources (e.g., sales, finance, inventory). 2. MIS Systems Support Assist in the development and maintenance of the organizations MIS infrastructure. Provide technical support for MIS tools and systems to relevant departments. Work with the IT team to ensure data integrity and security. 3. Data Analysis & Decision Support Analyze large datasets and generate actionable insights to help drive business decisions. Design and implement efficient reporting templates and dashboards. Identify trends and anomalies in data, and provide recommendations to improve business performance. 4. **Automation & Process Optimization

Description for Internal Candidates Responsible for acquisition, growth of the corporate card spends and profitability for the specific region & ensuring that the delinquency is minimal. Driving CFO level conversations & do financial conversations through in depth understanding of financials of prospect companies. Develop strategic concepts with regard to the complex potentials of Card like expense management solution, vendor payment & Purchase card solution and account specific sales strategy. Liaison with inter department for generating leads and preparing the corporate universe. Identify segments, look out for opportunities to generate incremental sale /spends and initiate cross sell at corporate. Interact with stakeholder viz .Credit, Product, Risk, Operations on regular basis to get the cases sanction. Understand market dynamic and share with product team to arrive at a competitive product offering. Ability to interact and manage relationship with various business divisions, channels, branch relationship and corporate coordinators. Client Relationship Management: Building & maintaining healthy relations with clients; ensuring maximum customer satisfaction for referral business and program enhancement. Execute account review mechanism with corporates every quarter for better implementation of program. Resolving grievances and product related queries to maintain a satisfied client base. Interacting directly with customers to analyze requirements and customize products to suit needs. Job Requirements: Ability to connect with clients at various levels Should have minimum 2 years of Corporate Sales experience Ability to Influence/relationship Management Skills Analytical and financial skills

Responsibilities: Lead business development initiatives Manage client relationships & distribution network Oversee sales team performance & training Deliver compelling sales presentations

Role- Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing category - A priority customers - Sources new bank customers through external individual efforts and acquisition channel - Ensures high levels of customer service orientation and application of bank policy - Cross sells bank products to existing set of Customers - Informs customers of new products or product enhancements to further expand the banking relationship - Plans and conducts special sales initiatives and events for prospective and existing clients - Coordinates with other group companies to provide seamless access to other product s - Maintains complete relationship record for assigned customer accounts Job Requirement- Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer services - MIS generation - Graduate - 4 -6 years of experience AMFI / IRDA - Post Graduate - 2 - 4 years of experience AMFI / IRDA

Posting Description for Internal Candidates Enter Custom Internal Posting Description Short Description for Internal Candidates Description for Internal Candidates JOB Role- Acquisition of customers through group companies. Managing the leads to be assigned to him for the proper execution and opening of Accounts in the prescribed TATs. Selling TPP and Generating Revenue. Building CASA book size. Job Requirement- Good coordinator with different channels. Excellent communication skills. Graduates / MBA Having more than 2-4year work experience Same Posting Description for Internal and External Candidates

Trade Relationship Manager Acquire quality Current Accounts Customers who are dealing in International Trade. Identify target markets and Segments Ensure to follow all compliance and KYC norms while acquiring Ensure that the customer is guided regarding rates and charges. Commission and Rates to be fixed in the system. Activate the first trade transaction. Explore the potential of various trade and FES products like Forward Contracts, LC/BG/BC , Travel cards , etc. Ensure that clients keep high CA AMB values in the accounts opened. Generation of Asset leads. Smooth handover of the customer to the Branch operations team To educate customers regarding Cut off times and follow the SLAs Maintain a low cost of acquisition by acquiring bigger value of accounts To achieve Business / Income targets To have full knowledge of competitors activities and report those to ASMs To coordinate and ensure service delivery happens as per SLAs and TATs Acquisition and retention of new customer across all the segments. Keep updated about AML/KYC/RBI guidelines and ensure growth is achieved by complying with all regulatory guidelines. Retention of existing customers base Handling customer complaints and escalate the complaints to competent authorities for resolutions. Ensure all required documents for the agent empanelment including KYC as per banks policy are in place for smooth business relationship. Deliverance of the required sales pitch for the respective product. Timely submission of required reports. Execute promotional activities conveyed by ASM/RSM Planning and organizing various promotional activities Regularly updates RSM on the current market practices / business strategies by the competitors. Job Requirement: Graduate, PG preferable 1 to 3 years of Trade Fx and FES preferably in Banking Industry. Excellent Domain knowledge. Exhaustive knowledge of Trade and FES products . Excellent sales skills. Excellent knowledge of client behaviour & engagement in each product / geographic segments High energy levels and enthusiasm, should have winning attitudes Out of box thinker and creative problem solver. Good listener and should possess excellent communication skills. Excellent negotiator and smart worker Result-oriented especially in achieving given NTBs and sales targets. Good oral and written communication Should be good in strategizing, aggressive but compliance oriented

Responsibility Manage credit card application processing end to end for pan India locations and channel ( CO based responsibility) Review of declined cases and managing higher approval rate. Co ordination with Credit team and Policy team to take corrective measures on the approval rate.