1453 Distribution Management Jobs - Page 10

SUMMARY Drive revenue through dealer/distributor channels Expand market presence in key projects Build strong relationships with channel partners, fabricators & influencers Work closely with architects, consultants, and project stakeholders Requirements Experience of minimum 3 years required (preferably in glass, window, or hardware industry) Industry Preference : Glass, Window, or Architectural Hardware Benefits

We are looking for a highly skilled and experienced Sales Manager to lead our credit card sales team at Equitas Small Finance Bank. The ideal candidate will have a strong background in sales management, particularly in the BFSI industry, with 13-17 years of experience. Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Lead and manage a team of sales professionals to meet or exceed sales targets. Build and maintain relationships with key stakeholders, including customers, partners, and internal teams. Analyze market trends and competitor activity to identify opportunities and threats. Collaborate with cross-functional teams to drive business growth. Monitor and control expenses to ensure profitability and efficiency. Job Requirements Proven track record of success in sales management, preferably in the BFSI industry. Strong understanding of credit cards and sales principles. Excellent leadership and communication skills. Ability to analyze data and make informed decisions. Strong problem-solving and negotiation skills. Experience working with sales teams and managing budgets.

Roles and Responsibilities Manage a team of sales professionals to achieve monthly targets through primary & Secondary sales, channel sales, and distribution management. Develop and execute strategies to increase market share in the assigned territory. Build strong relationships with key customers, distributors, and partners to drive business growth. Analyze market trends and competitor activity to identify opportunities for improvement. Ensure timely reporting on sales performance and provide insights for future strategy development. Desired Candidate Profile 1-10 years of experience in FMCD industry with expertise in General Trade & Primary Sales. MBA/PGDM degree from a reputed institution (Any Specialization). Proven track record of achieving monthly targets through effective channel management and distribution network building.

Role & Responsibilities Strategic Sales Planning & Execution Developed and implemented comprehensive sales strategies and ensure execution to meet and exceed revenue and profitability targets of WB & North Eastern States. Analyzed sales performance metrics and report to ensure alignment with business goals and optimize regional execution. Stakeholder Relationship Management Built and nurtured strong relationships across the value chain including channel partners, distributors, retailers, and end customers. Proactively identified and engaged potential clients, fostering long-term business associations through sustained relationship management. Market Development & Expansion Spearheaded regional growth initiatives in the Automotive Aftermarket sector, leveraging field insights and market research. Proven track record of fast track expansion of width and depth of distribution in Vacant & low market share geographies. Business Development & Deal Negotiation Led strategic, high-value negotiations with key clients to result Win Win situation , delivering mutually beneficial outcomes. Maintained a healthy sales pipeline and contribute significantly to market share expansion. Sales & Marketing Collaboration Collaboration with regional and corporate marketing teams for the execution of ATL/BTL campaigns, product launches, channel management and promotional strategies. Worked cross-functionally to conceptualize and implement impactful sales and marketing programs. Customer Engagement & Reporting Maintained accurate customer databases and sales records to facilitate performance tracking and strategic decision-making. Provided regular performance reports, marketing ROI analyses, and customer feedback summaries to senior leadership. Team Leadership & Channel Management 7 - 8 years of proven experience mentoring and leading high-performing sales teams. Expertise in managing both primary and secondary distribution channels to maximize reach and profitability. Skilled in identifying, appointing, and scaling distributor networks to drive deeper market penetration. Performance & Strategy Execution Consistently achieved topline and bottom-line targets under high-pressure fast changing and dynamic business environments. Conducted regular performance reviews using tools like scorecards and dashboards for both sales teams and trade partners. Drove trade partner motivation via BTL activities, schemes, and loyalty programs. Ensured flawless execution of organizational strategies, forecasting to execution including business pricing, RTM models, and promotional schemes. Took full ownership of business deliverables & outcomes with a proactive, hands-on leadership style. Preferred Candidate Profile 15 - 20 years of progressive experience in Sales within the Automotive Aftermarket sector/B2C. Proven track record in managing large regional territories and driving consistent revenue and profit growth. Strong leadership credentials with a history of building team, mentoring, and leading high-performance teams. Deep understanding of channel dynamics, market trends, and customer behavior in the aftermarket space. Exceptional negotiation, stakeholder management, and strategic execution skills.

We are looking for a skilled professional with 12 years of experience to fill the role of Area Risk Manager in Equitas Small Finance Bank, located in the BFSI industry. Roles and Responsibility Manage and oversee risk management activities across designated areas. Develop and implement effective risk management strategies to minimize potential risks. Conduct regular risk assessments and provide recommendations for improvement. Collaborate with cross-functional teams to identify and mitigate potential risks. Monitor and report on risk performance metrics to senior management. Ensure compliance with regulatory requirements and industry standards. Job Requirements Strong understanding of risk management principles and practices. Proven experience in managing and mitigating risks. Excellent analytical and problem-solving skills. Ability to work effectively in a team environment. Strong communication and interpersonal skills. Experience working in a similar role within the BFSI industry.

We are looking for a skilled professional with 4 to 15 years of experience to join our team as an Area Manager - Retail in the BFSI industry, specifically with Equitas Small Finance Bank. The ideal candidate will have a strong background in retail banking and management. Roles and Responsibility Manage and oversee daily operations of retail branches to ensure efficient service delivery. Develop and implement strategies to boost sales and customer satisfaction. Lead and motivate a team of retail staff to achieve business objectives. Build and maintain relationships with key stakeholders, including customers and partners. Monitor and analyze market trends to identify growth opportunities. Ensure compliance with regulatory requirements and internal policies. Job Requirements Minimum 4 years of experience in retail banking or a related field. Strong knowledge of inclusive banking products and services, particularly mortgages. Excellent leadership and management skills, with the ability to motivate teams. Effective communication and interpersonal skills, with the ability to build strong relationships. Ability to analyze market trends and develop strategic plans. Strong problem-solving skills, with the ability to resolve complex issues.

JOB ROLE Lead a team of Area Business Managers and Relationship Managers and spearhead portfolio n of NTB customers in Agri SME space in the assigned geography. Responsible for P & L. Should have the strong hold on Trade / Fx ad working capital products. Focus on building granularity, and enhance coverage by broadening the client base and driving risk calibrated operating profit Acceptable knowledge of respective geography & able to quickly recruit quality team members. Build a strong customer base to increase product penetration and earn revenue by providing them high standards of service on ongoing basis. Build strong connection & engagement with key clients and promoters Drive penetration of Cross sell liability & other third party products on newly on boarded customers. To increase penetration and collaborate with internal bank channels & develop open market sourcing thru DMAs, CAs & financials consultants. Ability to develop network & channels in various business segments thru associations & industry bodies, ware house managers etc Drive efficiency by monitoring & suggesting improvement in processes basis ground reality & market trends. Continuous monitoring and review of accounts to ensure business is as per budgets. Drive portfolio hygiene; ensure no delinquencies, deferrals closures on time, security creation etc. Monitor team performance and positively inspire to achieve results JOB REQUIREMENT CA / Post Graduate Diploma / Post Graduate in Banking and Finance / Commerce etc. Strong oral and written Communication Relationship Management & Leadership Skills Must have been in team leader role for 5+ years Local Market Knowledge will be an added advantage Ability to lead and build a high performance and result oriented team Minimum SME/ Assets funding work experience 10 years

: Preparing & developing various MIS & PPT related to commercial vehicle business. Independently automate daily / weekly /monthly MIS using VBA. Learn various digital process and guide sales team on processes Work closely / Effective Coordination with various stake holders like Sales team, Strategy & MIS team, Credit, Operations, HR etc Product & Process Design, Development and Launch like Incentive Policy , KRA, etc Understand various policies & make changes in the policy as per suggestions provided by Sales team Carry out Process development/enhancement/changes as and when required. Responsible for solving issues related to construction Equipment Channel / Sales team. Channel Education and Communication for business development Analyzing and preparing business performance/ channel performance/ Key parameter trend/ competitive landscape reports Preferably a MBA /CA with 3-4 years of experience . Excellent knowledge of excel, Analytical skills Should be result oriented, Should be a fast learner, innovative and open for newer concepts/ideas/technologies Good communication skills Ability to multi-task & manage multiple projects simultaneously Prior experience in CE industry would be additional plus

Incumbent will be mainly responsible for sourcing and identifying Tractor, CV,LCV,CE and Car New and Refinance business for the bank in Semi Urban and Rural geography. Tie up with potential Dealers\Brokers for achieving business Volume consistently. Ensure high degree of Service to Dealers\Brokers and Customers Manage Sales\Brand promotion activities through KMBL branch Network Monitoring of Post Disb. Documents and collection activities of current portfolio Drive Team productivity and Sales Efficiencies. Drive team of 7 to 10 Field Executives. To Interact with approving authority and provide them with required information for better decision making and engaging in regular discussion to give them and independent view of the Credit\economic developments.

811 CA /SA RO : 100% open market and field job-Target driven. Acquisition of Saving/Currentaccount from open market via Canopy Activity, Umbrella Activity, Cold Calling, References etc. Work for Cross buy of financial product frommapped Book- LI/GI/SIP/PL/FD from existing customer Portfolio Work on the Geographical area mapped (Pin Code) and achieveSaving/Current account and cross buy Target Relationship building with Existing customer Job Requirements: Education Qualification Graduation/Post Graduation Bike Mandatory with Valid License 0 to 1 Years of Sales experience /Fresher Age Upto 25 Years

811 CA /SA RO : 100% open market and field job-Target driven. Acquisition of Saving/Currentaccount from open market via Canopy Activity, Umbrella Activity, Cold Calling, References etc. Work for Cross buy of financial product frommapped Book- LI/GI/SIP/PL/FD from existing customer Portfolio Work on the Geographical area mapped (Pin Code) and achieveSaving/Current account and cross buy Target Relationship building with Existing customer Job Requirements: Education Qualification Graduation/Post Graduation Bike Mandatory with Valid License 0 to 1 Years of Sales experience /Fresher Age Upto 25 Years

JD -Sales Manager-Mortgages Bharat Business Achieve sales volume and revenue target on month on month basis. Work closely with branch banking teams and participate in joint business development activities to generate business. Recruit, Train and motivate the sales team to ensure high performance and regular field visits. Monitor team productivity, provide necessary training and support Guide team members to generate business and oversee documentation process including legal & technical and ensure accuracy and completeness. Focus on building CASA through existing customers and ensure cross sell and fee based income achievement through team. Build and maintain relationships with clients, DSAs and channel partners. Ensure excellent customer service and address any issues or concerns promptly Closely monitor portfolio quality and achieve delinquency targets through team

Department Micro Finance Division Lending to MFIs and other NBFCs Location Bangalore/Chennai No.of Positions 1 Reporting Relationships NSM Position Grade AVP / DVP Originating and developing new relationships with emphasis on MFIs and NBFCs and managing existing credit relationships to achieve volume & revenue budgets. Responsible for achieving business budgets wrt volumes and revenue in Southern region. Assisting in developing and implementing strategic marketing plans as well as administering and monitoring relationships. Regularly monitoring credit quality of client portfolio and make recommendation to business strategies. Ensuring CMS and Corporate Salary set ups for the customers. Achieving Fx income targets. Crystallizing value added deals with clients having high fee potential Maintaining good relationships & working closely with RL and other verticals of the Bank Job Requirements: Excellent written and oral communication skills Chartered Accountant with 3 years of experience. MBA Finance with minimum 5 years of experience Good analytical skills Experience in lending to MFIs (Microfinance) and structured products. Personality Traits: Strong financial Analysis Skills Analytical skills Strong communication (Written and Oral) Eye For detail

PSO_JD Handling & resolution of customer queries, complaints received at the Branch through co-ordination with various stakeholders Assisting customers in completion of FKYC Providing on field support to the Sales team & Branch teams for 811 customer servicing Handling rejection cases & curing/resolution of same through co-ordination with the Business team Conducting regular training sessions with the field/Sales team to improve their productivity Monthly reconciliation of biometric devices which are with the field team Publishing regular MIS (as & when required) Customer out calling (as & when required) Candidate Requirement: Graduate (any stream) with 1-2 years of experience preferably in Banking Industry Strong Communication skills Verbal and Written Good knowledge of MS-Office (MS-Excel in particular) Assertive attitude Self Driven Service mind set Pay ScaleAs per HR categorization

JD -Sales Manager-Mortgages Bharat Business Achieve sales volume and revenue target on month on month basis. Work closely with branch banking teams and participate in joint business development activities to generate business. Recruit, Train and motivate the sales team to ensure high performance and regular field visits. Monitor team productivity, provide necessary training and support Guide team members to generate business and oversee documentation process including legal & technical and ensure accuracy and completeness. Focus on building CASA through existing customers and ensure cross sell and fee based income achievement through team. Build and maintain relationships with clients, DSAs and channel partners. Ensure excellent customer service and address any issues or concerns promptly Closely monitor portfolio quality and achieve delinquency targets through team

Job Role Handling concurrent customer queries / complaints primarily for the loans. Adhere to agent-level Service Level Agreement (SLAs) specific by the process Ensure adherence to AHT (Average Handling Time) Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Provide inputs to improve work procedures that can enhance overall team performance. Need to provide end to end resolution to the customer complaint received at grievance or Nodal channel. Need to do out calling while resolving the customer queries or complaints. Graduate Need to be having a good product knowledge about the loans At least 18 months to 3 years of experience in loans or should be in customer service role. Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month. Good writing skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

Role Area Business Manager Acquisition Manager Function- Agri Business Group Grade-M5/M6 : Manage team of Acquisition Managers to source NTB customers in Agri SME space. Acceptable knowledge of respective geography & ability to quickly recruit quality team members. To understand customers business model, decent ability to appraise financials & identify suitable NTB business opportunities for W orking capital (fund based/non-fund based) & Term Loan facilities in Agri, Food processing & MSME Industries. Cross sell liability & other third party products on newly on boarded customers. Closely work with Credit & risk function, legal & technical teams, RCAD & GR/GTS team for smooth customer onboarding & effective risk management. To collaborate with internal bank channels & develop open market sourcing thru DMAs, CAs & financials consultants. Ability to develop network & channels in various business segments thru associations & industry bodies, ware house managers etc Improve efficiency by monitoring & suggesting improvement in processes basis ground reality & market trends. Job Requirement: CA/Post Graduate Diploma /Post Graduate in Banking and Finance /Commerce. Strong oral and written communication Relationship Management Skill Leadership Skills Local Market knowledge will be an added advantage Minimum SME funding work experience 5yrs

811 CA /SA RO : 100% open market and field job-Target driven. Acquisition of Saving/Currentaccount from open market via Canopy Activity, Umbrella Activity, Cold Calling, References etc. Work for Cross buy of financial product frommapped Book- LI/GI/SIP/PL/FD from existing customer Portfolio Work on the Geographical area mapped (Pin Code) and achieveSaving/Current account and cross buy Target Relationship building with Existing customer Job Requirements: Education Qualification Graduation/Post Graduation Bike Mandatory with Valid License 0 to 1 Years of Sales experience /Fresher Age Upto 25 Years

Role & responsibilities Objective: The role is responsible for accelerating our presence in offline space by driving merchant acquisition, sales & servicing within an assigned geographical area through a team of Team Leaders and Free Lancers. The incumbent will play a key role in driving market share of PhonePe in offline business, while remaining compliant from business perspective. Preferred candidate profile Proven working experience of 2 - 4 years in sales managing sales team (off roll / on roll) Experience in Telecom, Payments Business are highly preferred (B2C experience) Excellent interpersonal skills and a strong sales/customer service focus Field sales experience with proven track record of increasing sales and revenue Exposure to the start-up environment is an added advantage. Problem solving abilities with strong bias for impact Strong ethics and discretion while dealing with customers Drive for result, able to demonstrate/quantify success relative established targets & metrics Basic understanding of MS Office (Excel, Powerpoint, etc)

Credit Card Portfolio Manager About Kotak Mahindra Bank: Established in 1985, the Kotak Mahindra Group is one of Indias leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Groups flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank Kotak Mahindra Bank Limited. The consolidated balance sheet of Kotak Mahindra Group is over 2 lakh crore. The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The Group has a wide distribution network through branches and franchisees across India, and international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius and Singapore. For more information, please visit the companys website at http://www.kotak.com Job roleCredit Card Portfolio Manager Kotak Credit Cards is the 5th Largest Credit Card issuer in the country by volume. As a portfolio manager for Credit Card business, you will be responsible for developing and executing strategies to increase/retain customer base (AIF), transaction activation, improve customer engagement, and manage right balance between risk and profitability. Analyze portfolio metrics (attrition, customer engagement) at customer segments, MCC, category and suggest portfolio actions to ensure that customer attrition is minimum. Drive activation of card as per RBI master direction and reduce involuntary card closure. Manage and drive customer life cycle post the card is acquired, this includes communication pertaining to setting up card pin, enable online/international transactions, credit limit, card features, TAD/MAD, customer statement, fraud awareness etc. Work in close collaboration with alliance, product, marketing, ops, legal and compliance team. Optimise customer communication to ensure effective communication with lower cost. Work in close coordination with analytics team to analyse and work on strategy for customer engagement and reduce attrition. Ensure all customer issues are resolved within TAT. Responsibilities: The portfolio manager will be the key stakeholder to drive AIF and reduce voluntary / involuntary card closure. Drive card activation and ensure reduction of involuntary card closure Manage, drive and tract CLCM communication. He/ She is expected to track all business targets and ensure the same are achieved. He/ She is expected to introduce strategic business initiatives that help drive higher customer engagement and spends. Requirements: Minimum 5-7 years of post MBA experience or Undergraduate (CA) in managing cards portfolio. Strong analytical skills to understand spend patters, customer segments. Flexible to constantly iterate. Very granular with an eye for detail.

Credit Card Portfolio Manager About Kotak Mahindra Bank: Established in 1985, the Kotak Mahindra Group is one of Indias leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Groups flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank Kotak Mahindra Bank Limited. The consolidated balance sheet of Kotak Mahindra Group is over 2 lakh crore. The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The Group has a wide distribution network through branches and franchisees across India, and international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius and Singapore. For more information, please visit the companys website at http://www.kotak.com Job roleCredit Card Portfolio Manager Kotak Credit Cards is the 5th Largest Credit Card issuer in the country by volume. As a portfolio manager for Credit Card business, you will be responsible for developing and executing strategies to increase/retain customer base (AIF), transaction activation, improve customer engagement, and manage right balance between risk and profitability. Analyze portfolio metrics (attrition, customer engagement) at customer segments, MCC, category and suggest portfolio actions to ensure that customer attrition is minimum. Drive activation of card as per RBI master direction and reduce involuntary card closure. Manage and drive customer life cycle post the card is acquired, this includes communication pertaining to setting up card pin, enable online/international transactions, credit limit, card features, TAD/MAD, customer statement, fraud awareness etc. Work in close collaboration with alliance, product, marketing, ops, legal and compliance team. Optimise customer communication to ensure effective communication with lower cost. Work in close coordination with analytics team to analyse and work on strategy for customer engagement and reduce attrition. Ensure all customer issues are resolved within TAT. Responsibilities: The portfolio manager will be the key stakeholder to drive AIF and reduce voluntary / involuntary card closure. Drive card activation and ensure reduction of involuntary card closure Manage, drive and tract CLCM communication. He/ She is expected to track all business targets and ensure the same are achieved. He/ She is expected to introduce strategic business initiatives that help drive higher customer engagement and spends. Requirements: Minimum 5-7 years of post MBA experience or Undergraduate (CA) in managing cards portfolio. Strong analytical skills to understand spend patters, customer segments. Flexible to constantly iterate. Very granular with an eye for detail.

Credit Card Portfolio Manager About Kotak Mahindra Bank: Established in 1985, the Kotak Mahindra Group is one of Indias leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Groups flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank Kotak Mahindra Bank Limited. The consolidated balance sheet of Kotak Mahindra Group is over 2 lakh crore. The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The Group has a wide distribution network through branches and franchisees across India, and international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius and Singapore. For more information, please visit the companys website at http://www.kotak.com Job roleCredit Card Portfolio Manager Kotak Credit Cards is the 5th Largest Credit Card issuer in the country by volume. As a portfolio manager for Credit Card business, you will be responsible for developing and executing strategies to increase/retain customer base (AIF), transaction activation, improve customer engagement, and manage right balance between risk and profitability. Analyze portfolio metrics (attrition, customer engagement) at customer segments, MCC, category and suggest portfolio actions to ensure that customer attrition is minimum. Drive activation of card as per RBI master direction and reduce involuntary card closure. Manage and drive customer life cycle post the card is acquired, this includes communication pertaining to setting up card pin, enable online/international transactions, credit limit, card features, TAD/MAD, customer statement, fraud awareness etc. Work in close collaboration with alliance, product, marketing, ops, legal and compliance team. Optimise customer communication to ensure effective communication with lower cost. Work in close coordination with analytics team to analyse and work on strategy for customer engagement and reduce attrition. Ensure all customer issues are resolved within TAT. Responsibilities: The portfolio manager will be the key stakeholder to drive AIF and reduce voluntary / involuntary card closure. Drive card activation and ensure reduction of involuntary card closure Manage, drive and tract CLCM communication. He/ She is expected to track all business targets and ensure the same are achieved. He/ She is expected to introduce strategic business initiatives that help drive higher customer engagement and spends. Requirements: Minimum 5-7 years of post MBA experience or Undergraduate (CA) in managing cards portfolio. Strong analytical skills to understand spend patters, customer segments. Flexible to constantly iterate. Very granular with an eye for detail.

Credit Card Portfolio Manager About Kotak Mahindra Bank: Established in 1985, the Kotak Mahindra Group is one of Indias leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Groups flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank Kotak Mahindra Bank Limited. The consolidated balance sheet of Kotak Mahindra Group is over 2 lakh crore. The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The Group has a wide distribution network through branches and franchisees across India, and international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius and Singapore. For more information, please visit the companys website at http://www.kotak.com Job roleCredit Card Portfolio Manager Kotak Credit Cards is the 5th Largest Credit Card issuer in the country by volume. As a portfolio manager for Credit Card business, you will be responsible for developing and executing strategies to increase/retain customer base (AIF), transaction activation, improve customer engagement, and manage right balance between risk and profitability. Analyze portfolio metrics (attrition, customer engagement) at customer segments, MCC, category and suggest portfolio actions to ensure that customer attrition is minimum. Drive activation of card as per RBI master direction and reduce involuntary card closure. Manage and drive customer life cycle post the card is acquired, this includes communication pertaining to setting up card pin, enable online/international transactions, credit limit, card features, TAD/MAD, customer statement, fraud awareness etc. Work in close collaboration with alliance, product, marketing, ops, legal and compliance team. Optimise customer communication to ensure effective communication with lower cost. Work in close coordination with analytics team to analyse and work on strategy for customer engagement and reduce attrition. Ensure all customer issues are resolved within TAT. Responsibilities: The portfolio manager will be the key stakeholder to drive AIF and reduce voluntary / involuntary card closure. Drive card activation and ensure reduction of involuntary card closure Manage, drive and tract CLCM communication. He/ She is expected to track all business targets and ensure the same are achieved. He/ She is expected to introduce strategic business initiatives that help drive higher customer engagement and spends. Requirements: Minimum 5-7 years of post MBA experience or Undergraduate (CA) in managing cards portfolio. Strong analytical skills to understand spend patters, customer segments. Flexible to constantly iterate. Very granular with an eye for detail.

Credit Card Portfolio Manager About Kotak Mahindra Bank: Established in 1985, the Kotak Mahindra Group is one of Indias leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Groups flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank Kotak Mahindra Bank Limited. The consolidated balance sheet of Kotak Mahindra Group is over 2 lakh crore. The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The Group has a wide distribution network through branches and franchisees across India, and international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius and Singapore. For more information, please visit the companys website at http://www.kotak.com Job roleCredit Card Portfolio Manager Kotak Credit Cards is the 5th Largest Credit Card issuer in the country by volume. As a portfolio manager for Credit Card business, you will be responsible for developing and executing strategies to increase/retain customer base (AIF), transaction activation, improve customer engagement, and manage right balance between risk and profitability. Analyze portfolio metrics (attrition, customer engagement) at customer segments, MCC, category and suggest portfolio actions to ensure that customer attrition is minimum. Drive activation of card as per RBI master direction and reduce involuntary card closure. Manage and drive customer life cycle post the card is acquired, this includes communication pertaining to setting up card pin, enable online/international transactions, credit limit, card features, TAD/MAD, customer statement, fraud awareness etc. Work in close collaboration with alliance, product, marketing, ops, legal and compliance team. Optimise customer communication to ensure effective communication with lower cost. Work in close coordination with analytics team to analyse and work on strategy for customer engagement and reduce attrition. Ensure all customer issues are resolved within TAT. Responsibilities: The portfolio manager will be the key stakeholder to drive AIF and reduce voluntary / involuntary card closure. Drive card activation and ensure reduction of involuntary card closure Manage, drive and tract CLCM communication. He/ She is expected to track all business targets and ensure the same are achieved. He/ She is expected to introduce strategic business initiatives that help drive higher customer engagement and spends. Requirements: Minimum 5-7 years of post MBA experience or Undergraduate (CA) in managing cards portfolio. Strong analytical skills to understand spend patters, customer segments. Flexible to constantly iterate. Very granular with an eye for detail.

Sales Manager-Consumer Durables Achieve consumer durable and similar products volume and other cross sell products target by managing various relationships assigned, including, authorized dealers of various types which may include large format stores. Recruit and train sales team for sourcing business dealer counters. Development of team of DST and deploy them to achieve the business & cross Sell goals of individual & team. To Increase distribution, identifying gaps and identifying growth opportunities, gaps in distribution, team, and processes. Generating revenue through cross sell of company products. Identify and develop new relationships/dealers for generating business. Supervise and guide sales team assigned managing dealer relationships Job Requirements: Qualification - Graduate / MBA Skills & Experience Minimum 2 years work experience in \ sales management Customer relationship management skills Excellent written and oral communication skills Relationship Management Skill Strong on Integrity and open to new roles/ responsibilities. Sales Manager-Consumer Durables Achieve consumer durable and similar products volume and other cross sell products target by managing various relationships assigned, including, authorized dealers of various types which may include large format stores. Recruit and train sales team for sourcing business dealer counters. Development of team of DST and deploy them to achieve the business & cross Sell goals of individual & team. To Increase distribution, identifying gaps and identifying growth opportunities, gaps in distribution, team, and processes. Generating revenue through cross sell of company products. Identify and develop new relationships/dealers for generating business. Supervise and guide sales team assigned managing dealer relationships Job Requirements: Qualification - Graduate / MBA Skills & Experience Minimum 2 years work experience in \ sales management Customer relationship management skills Excellent written and oral communication skills Relationship Management Skill Strong on Integrity and open to new roles/ responsibilities.