Dispatch Coordinator

Dispatch Coordinator Job Description:- Responsible for coordinating and overseeing the dispatch operations to ensure timely and accurate delivery of food and nutraceutical products. Plays a key role in maintaining product integrity, compliance with safety standards, and optimizing transportation logistics across all delivery routes.     Job Duties and Responsibilities:- ·       Coordinate and monitor dispatch activities to ensure on-time deliveries and pickups. ·       Maintain up-to-date records of outgoing shipments, including shipping documentation, logs, and delivery receipts. ·       Liaise with transport vendors, internal departments, and warehouse staff to streamline dispatch operations. ·       Organize daily dispatch schedules based on order priorities, customer locations, and vehicle capacity. ·       Track shipment progress and provide status updates to relevant stakeholders. ·       Verify that loaded goods meet quality and safety standards specific to food and nutraceutical products. ·       Address issues such as delays, route changes, and customer concerns in a timely manner. ·       Ensure compliance with regulatory and company policies on transportation and food handling. ·       Monitor and report KPIs related to delivery efficiency, order accuracy, and customer satisfaction. ·       Support inventory accuracy through coordination with warehouse and sales teams.   Job Requirements:- ·      Ability to multitask and prioritize in a fast-paced logistics environment. ·      Strong organizational skills with high attention to detail. ·      Effective communication skills for coordinating with internal teams and external partners. ·      Capability to use dispatch or logistics software and basic MS Office tools. ·      Knowledge of transportation regulations and food safety standards. ·      Ability to troubleshoot delivery issues and implement corrective actions swiftly.   Preferred:- ·      A minimum of 2-3 years of experience in dispatch or logistics role, preferably in the food, nutraceutical or pharmaceutical industry ·      Demonstrated experience in managing, storing, and handling chemicals and pharmaceutical samples ·      Knowledge of shipping procedures and courier services is required ·      Proficiency in Microsoft Excel or similar tools for tracking and reporting is required ·      Familiarity with cold chain management and temperature-sensitive product handling. ·      Certification in logistics, supply chain management, or food safety (e.g., HACCP, GMP, FSSAI). ·      Background in working with ERP or warehouse management systems or ERP and dispatch software proficiency (e.g., SAP, Oracle NetSuite)   Education:- Bachelor’s degree in Logistics, Supply Chain Management or a related field. Diploma in transportation, inventory management, or warehouse operations or a related field.   Key Skills:- Hardworking, Attention to Detail, Time Management, Advance Excel, Problem-Solving, Logistics coordination, Inventory and documentation control, Dispatch and route planning