International BPO – Voice Process (Australian Shift) Outbound Sales | 7:00 AM – 4:30 PM IST | Fixed Salary + High Incentives Work Location: On-site – India Process: Australian Outbound Voice – B2C Company: Layawya Australia WHAT YOU’LL DO Call Australian leads from our CRM Pitch Layaway services with confidence Convert leads to customers – close the sale Log call activity accurately Meet sales and performance targets WHAT WE’RE LOOKING FOR Excellent spoken English 6 months+ in outbound sales or BPO (preferred) High energy, persuasive, and result-driven Must be okay with 7:00 AM start (early morning shift) WHAT YOU’LL GET Fixed salary + Uncapped performance incentives Paid training and sales coaching Friendly team environment Career growth in a growing international process APPLY NOW – LIMITED POSITIONS! Want to grow in international sales? Join the Layawya Australia team today. Apply directly or contact us for fast-track screening. Job Type: Full-time Pay: ₹9,683.88 - ₹35,464.43 per month Compensation Package: Commission pay Schedule: Morning shift Language: English (Preferred) Work Location: In person Application Deadline: 16/06/2025
International BPO – Voice Process (Australian Shift) Outbound Sales | 7:00 AM – 4:30 PM IST | Fixed Salary + High Incentives Work Location: On-site – India Process: Australian Outbound Voice – B2C Company: Layawya Australia WHAT YOU’LL DO Call Australian leads from our CRM Pitch Layaway services with confidence Convert leads to customers – close the sale Log call activity accurately Meet sales and performance targets WHAT WE’RE LOOKING FOR Excellent spoken English 6 months+ in outbound sales or BPO (preferred) High energy, persuasive, and result-driven Must be okay with 7:00 AM start (early morning shift) WHAT YOU’LL GET Fixed salary + Uncapped performance incentives Paid training and sales coaching Friendly team environment Career growth in a growing international process APPLY NOW – LIMITED POSITIONS! Want to grow in international sales? Join the Layawya Australia team today. Apply directly or contact us for fast-track screening. Job Type: Full-time Pay: ₹9,683.88 - ₹35,464.43 per month Compensation Package: Commission pay Schedule: Morning shift Language: English (Preferred) Work Location: In person Application Deadline: 16/06/2025
Accounts & Logistics Coordinator We're looking for a detail-focused Accounts & Logistics Coordinator to support our purchasing, dispatch, and finance operations. You'll be responsible for reviewing supplier invoices, validating purchase order accuracy, tracking deliveries, and maintaining clean, auditable records for the finance team. This is a process-driven role where accuracy and follow-through are essential - you'll play a key part in ensuring our purchasing and delivery cycles run smoothly and align with financial controls. Key Responsibilities Accounts Support Review automatically generated purchase orders to confirm accuracy. Verify supplier invoices, ensuring correct pricing, shipping fees, and item fulfilment. Flag discrepancies or low-margin orders for finance approval before payment. Maintain a clean audit trail between POs, invoices, and delivery records. Collaborate with the finance team to ensure timely and accurate payments. Logistics & Dispatch Coordination Generate courier labels for standard and bulky goods using online portals. Track parcel deliveries and update internal records with status and tracking links. Manage exceptions by liaising with suppliers or couriers for delayed or lost deliveries. Mark orders as delivered and ensure all records are finalised for reconciliation. Record Management & Reporting Ensure all order records are accurately updated in the inventory system. Maintain invoice logs and margin review sheets. Assist with weekly reporting for partially paid or high-risk purchase orders. Coordinate with operations and finance teams to close the loop on order completion. What You'll Bring At least 2 years of experience in accounts administration, purchasing, or logistics. Confidence reviewing financial documents and supplier invoices. High attention to detail and strong process discipline. Experience with inventory systems (e.g. Unleashed), courier portals, and Excel/Sheets. Clear communicator and team player with a focus on accountability. What's on Offer Full-time, on-site role in Parnell. Training on all internal systems and tools. A structured and supportive environment with clear expectations. Competitive salary depending on experience. How to Apply Please send your CV and a brief cover letter. Applicants must have the legal right to work in New Zealand. Job Type: Full-time Pay: ₹45,000.00 - ₹60,000.00 per month Schedule: Morning shift Expected Start Date: 14/07/2025
Accounts & Logistics Coordinator We're looking for a detail-focused Accounts & Logistics Coordinator to support our purchasing, dispatch, and finance operations. You'll be responsible for reviewing supplier invoices, validating purchase order accuracy, tracking deliveries, and maintaining clean, auditable records for the finance team. This is a process-driven role where accuracy and follow-through are essential - you'll play a key part in ensuring our purchasing and delivery cycles run smoothly and align with financial controls. Key Responsibilities Accounts Support Review automatically generated purchase orders to confirm accuracy. Verify supplier invoices, ensuring correct pricing, shipping fees, and item fulfilment. Flag discrepancies or low-margin orders for finance approval before payment. Maintain a clean audit trail between POs, invoices, and delivery records. Collaborate with the finance team to ensure timely and accurate payments. Logistics & Dispatch Coordination Generate courier labels for standard and bulky goods using online portals. Track parcel deliveries and update internal records with status and tracking links. Manage exceptions by liaising with suppliers or couriers for delayed or lost deliveries. Mark orders as delivered and ensure all records are finalised for reconciliation. Record Management & Reporting Ensure all order records are accurately updated in the inventory system. Maintain invoice logs and margin review sheets. Assist with weekly reporting for partially paid or high-risk purchase orders. Coordinate with operations and finance teams to close the loop on order completion. What You'll Bring At least 2 years of experience in accounts administration, purchasing, or logistics. Confidence reviewing financial documents and supplier invoices. High attention to detail and strong process discipline. Experience with inventory systems (e.g. Unleashed), courier portals, and Excel/Sheets. Clear communicator and team player with a focus on accountability. What's on Offer Full-time, on-site role in Parnell. Training on all internal systems and tools. A structured and supportive environment with clear expectations. Competitive salary depending on experience. How to Apply Please send your CV and a brief cover letter. Applicants must have the legal right to work in New Zealand. Job Type: Full-time Pay: ₹45,000.00 - ₹60,000.00 per month Schedule: Morning shift Expected Start Date: 14/07/2025
Digital Marketing & Automation Specialist Department: Marketing & Operations We're looking for a sharp, creative, and tech-savvy marketer to take charge of digital campaigns, automations, and content creation across our New Zealand and Australian operations. If you're skilled in Canva, AI tools, and workflow automation - this role is for you. Key Responsibilities : Meta Ads Management - Set up, optimize, and monitor Facebook/Instagram campaigns. Creative Design - Produce high-quality visuals and reels using Canva and AI-generated images. Workflow Automation - Build and manage automation processes via Make.com. Email Marketing - Plan and execute weekly campaigns via Klaviyo. Product & Website Updates - Maintain product listings and pricing via Shopify. Competitor Analysis - Use tools like Browse AI to track competitor pricing and product trends. Performance Reporting - Prepare sales, call, and campaign reports using Google Sheets, Apps Script, and internal dashboards. Cross-Department Coordination - Work closely with the Sales and Support teams to align marketing efforts. Required Skills : Proficiency with Meta Ads Manager Advanced Canva skills, including reels and AI-enhanced graphics Experience using Make.com or other workflow automation platforms Strong knowledge of Shopify, Google Sheets, and Klaviyo Analytical and data-driven approach to marketing Excellent written communication and attention to detail Preferred : Familiarity with ChatGPT or AI-based ad copy tools Experience with Google Apps Script Ability to manage multiple tasks with minimal supervision Apply now if you're ready to join a fast-moving team that values creativity, precision, and innovation in everything we do. Job Type: Full-time Pay: ₹60,000.00 - ₹80,000.00 per month Schedule: Morning shift Ability to commute/relocate: Jalandhar, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Experience: Digital marketing: 3 years (Preferred) Expected Start Date: 14/07/2025
Digital Marketing & Automation Specialist Department: Marketing & Operations We're looking for a sharp, creative, and tech-savvy marketer to take charge of digital campaigns, automations, and content creation across our New Zealand and Australian operations. If you're skilled in Canva, AI tools, and workflow automation - this role is for you. Key Responsibilities : Meta Ads Management - Set up, optimize, and monitor Facebook/Instagram campaigns. Creative Design - Produce high-quality visuals and reels using Canva and AI-generated images. Workflow Automation - Build and manage automation processes via Make.com. Email Marketing - Plan and execute weekly campaigns via Klaviyo. Product & Website Updates - Maintain product listings and pricing via Shopify. Competitor Analysis - Use tools like Browse AI to track competitor pricing and product trends. Performance Reporting - Prepare sales, call, and campaign reports using Google Sheets, Apps Script, and internal dashboards. Cross-Department Coordination - Work closely with the Sales and Support teams to align marketing efforts. Required Skills : Proficiency with Meta Ads Manager Advanced Canva skills, including reels and AI-enhanced graphics Experience using Make.com or other workflow automation platforms Strong knowledge of Shopify, Google Sheets, and Klaviyo Analytical and data-driven approach to marketing Excellent written communication and attention to detail Preferred : Familiarity with ChatGPT or AI-based ad copy tools Experience with Google Apps Script Ability to manage multiple tasks with minimal supervision Apply now if you're ready to join a fast-moving team that values creativity, precision, and innovation in everything we do. Job Type: Full-time Pay: ₹60,000.00 - ₹80,000.00 per month Schedule: Morning shift Ability to commute/relocate: Jalandhar, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Experience: Digital marketing: 3 years (Preferred) Expected Start Date: 14/07/2025
What You’ll Do Ad Campaign Support: Assist with loading and managing Facebook Ad campaigns across two e-commerce websites (training provided). Automation Flows: Build and maintain workflows in Make.com for SMS, email, and other backend processes. ChatGPT Prompting: Use AI tools like ChatGPT to generate ad copy, SMS messages, and email templates based on campaign briefs. Email & SMS Marketing: Schedule and manage email and SMS campaigns using platforms like Klaviyo, Sendinblue, or Twilio. Campaign Coordination: Work closely with our in-house Facebook Ads Manager and creative team to launch product-focused promotions. Reporting: Pull weekly reports using Google Sheets or Excel (pivot tables, formulas, VLOOKUP) to track campaign performance. Troubleshooting: Flag any issues with ad delivery, automation flows, or campaign setup — escalate to the senior team when needed. Process Support: Document SOPs, maintain campaign trackers, and support internal communication across departments. What We’re Looking For 3+ years of experience in digital marketing, automation, or campaign operations. Proficiency in Google Sheets or Excel (pivot tables, conditional formatting, data validation). Familiarity with automation tools like Make.com, Zapier, Airtable, or workflow builders. Exposure to email and SMS marketing platforms (Klaviyo, Twilio, GHL, etc.). Strong communication and organization skills — you’re confident managing many small tasks at once. Willingness to learn Meta Ads Manager and grow into a higher-responsibility role. Comfortable using ChatGPT to generate content and improve workflow efficiency. Education Requirements Bachelor’s degree in Marketing, Business, Communications, Information Systems, or Engineering. Bonus: Certifications in digital marketing, automation tools, or email marketing platforms. Why Join Us Work across two fast-growing e-commerce websites. Full support from our design, dispatch, and customer service teams. Get hands-on training in Facebook Ads Manager and automation best practices. Opportunity to grow with a structured team and clearly defined career path. Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Schedule: Morning shift Work Location: In person Expected Start Date: 21/07/2025
Role Overview : We’re hiring a Compliance & Communications Officer to review and approve all external communications, including Facebook ads, email campaigns, SMS messages, and website content. This role ensures compliance with Meta policies, AU/NZ consumer law, and spam regulations. You’ll be the final sign-off for anything customer-facing and will use ChatGPT to assist with compliance checks and drafting approved language. Key Responsibilities : Approve all outgoing emails, SMS messages, ads, and promotions Review Facebook and TikTok ads for compliance before publishing Audit automated customer flows (e.g., layby reminders, order updates) Maintain compliant templates and disclaimers across all platforms Use ChatGPT and internal tools to assist with policy checks Monitor Meta ad rules and AU/NZ legal requirements Experience : 3–5+ years in compliance, marketing review, or legal content Excellent written English and attention to detail Familiar with Meta Ad Library, Shopify, email/SMS platforms Knowledge of AU/NZ consumer law is a plus Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Morning shift Work Location: In person Application Deadline: 21/07/2025 Expected Start Date: 21/07/2025
Role Overview : We’re hiring a Compliance & Communications Officer to review and approve all external communications, including Facebook ads, email campaigns, SMS messages, and website content. This role ensures compliance with Meta policies, AU/NZ consumer law, and spam regulations. You’ll be the final sign-off for anything customer-facing and will use ChatGPT to assist with compliance checks and drafting approved language. Key Responsibilities : Approve all outgoing emails, SMS messages, ads, and promotions Review Facebook and TikTok ads for compliance before publishing Audit automated customer flows (e.g., layby reminders, order updates) Maintain compliant templates and disclaimers across all platforms Use ChatGPT and internal tools to assist with policy checks Monitor Meta ad rules and AU/NZ legal requirements Experience : 3–5+ years in compliance, marketing review, or legal content Excellent written English and attention to detail Familiar with Meta Ad Library, Shopify, email/SMS platforms Knowledge of AU/NZ consumer law is a plus Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Morning shift Work Location: In person Application Deadline: 21/07/2025 Expected Start Date: 21/07/2025
What You’ll Do Ad Campaign Support: Assist with loading and managing Facebook Ad campaigns across two e-commerce websites (training provided). Automation Flows: Build and maintain workflows in Make.com for SMS, email, and other backend processes. ChatGPT Prompting: Use AI tools like ChatGPT to generate ad copy, SMS messages, and email templates based on campaign briefs. Email & SMS Marketing: Schedule and manage email and SMS campaigns using platforms like Klaviyo, Sendinblue, or Twilio. Campaign Coordination: Work closely with our in-house Facebook Ads Manager and creative team to launch product-focused promotions. Reporting: Pull weekly reports using Google Sheets or Excel (pivot tables, formulas, VLOOKUP) to track campaign performance. Troubleshooting: Flag any issues with ad delivery, automation flows, or campaign setup — escalate to the senior team when needed. Process Support: Document SOPs, maintain campaign trackers, and support internal communication across departments. What We’re Looking For 3+ years of experience in digital marketing, automation, or campaign operations. Proficiency in Google Sheets or Excel (pivot tables, conditional formatting, data validation). Familiarity with automation tools like Make.com, Zapier, Airtable, or workflow builders. Exposure to email and SMS marketing platforms (Klaviyo, Twilio, GHL, etc.). Strong communication and organization skills — you’re confident managing many small tasks at once. Willingness to learn Meta Ads Manager and grow into a higher-responsibility role. Comfortable using ChatGPT to generate content and improve workflow efficiency. Education Requirements Bachelor’s degree in Marketing, Business, Communications, Information Systems, or Engineering. Bonus: Certifications in digital marketing, automation tools, or email marketing platforms. Why Join Us Work across two fast-growing e-commerce websites. Full support from our design, dispatch, and customer service teams. Get hands-on training in Facebook Ads Manager and automation best practices. Opportunity to grow with a structured team and clearly defined career path. Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Schedule: Morning shift Work Location: In person Expected Start Date: 21/07/2025
Job details What you’ll do Website Management: Manage daily operations of the e-commerce website to ensure smooth functionality and an optimal user experience. Product Listings: Upload, update, and optimize product information including titles, pricing, descriptions, and images. Order Fulfillment: Coordinate with our dispatch and logistics teams to ensure fast and accurate delivery. Customer Support: Handle escalated customer issues quickly and effectively with support from our in-house service team. Performance Tracking: Analyze website traffic, sales data, and conversions. Deliver insights to improve operations. Team Communication: Work closely with internal departments including marketing, design, compliance, and support. Marketing Support: Collaborate with our Facebook Ads team to manage ad spend, monitor performance, and test creatives. Inventory Management: Track stock levels, manage restocking schedules, and prevent overstocking or shortages. SEO & Content: Optimize product listings using best SEO practices to increase visibility and search ranking. Campaign Execution: Launch and manage sales events, banners, coupons, and seasonal promotions. Reporting: Build detailed reports using Excel pivot tables, VLOOKUP, and formulas for review by senior management. Compliance: Work with the compliance team to ensure all activities meet platform and policy standards. Issue Resolution: Respond quickly to any website, inventory, or order flow issues to minimize downtime. What We’re Looking For 1. Minimum 3 years of experience in e-commerce operations or digital marketing. 2. Proven experience working with Facebook Ads (campaign setup, monitoring, creative coordination). 3. Proficient in MS Excel, especially with pivot tables, formulas, and VLOOKUP/HLOOKUP. 4. Excellent written and verbal communication skills. 5. Strong organizational, analytical, and problem-solving abilities. 6. Office-based role – must be available to work onsite (no remote). 7. Marketplace experience (Amazon, Flipkart) not required Be part of a fast-growing e-commerce brand with full support from a centralized team including dispatch, design, ads, customer service, and compliance. Job Type: Full-time Pay: ₹55,000.00 - ₹65,000.00 per month Schedule: Morning shift Work Location: In person Application Deadline: 21/07/2025 Expected Start Date: 21/07/2025
We’re one of the leading e-commerce layby businesses in Australia and New Zealand, offering 30,000+ products to budget-conscious families. We’re expanding fast and are looking for a creative powerhouse to take our product imagery, ad creatives, and digital presence to the next level — with 3D design and motion as your superpower. Key Responsibilities : Design high-quality static and animated graphics for Facebook, Instagram, TikTok, and website banners Create 3D mockups of furniture, appliances, and electronics using tools like Blender, KeyShot, or equivalent Produce engaging video content or reels using After Effects or similar Collaborate with marketing and Facebook ad teams on campaign creatives Optimize designs for Meta’s advertising policies (e.g., clean, compliant, high-converting) Deliver fast turnarounds on creative requests (within 24–48 hours) Required Skills : Strong portfolio with 3D product rendering (furniture or home goods preferred) Experience with tools like Adobe Creative Suite, Blender, KeyShot, Figma Knowledge of Facebook Ads visuals and how to design compliant graphics Motion design / animation experience (After Effects, Premiere Pro) Understanding of mobile-first design and fast-loading formats Excellent communication, time management, and attention to detail Bonus Points : Shopify or e-commerce experience TikTok creative trends knowledge Experience in creating carousel ads and video-first content What We Offer : Flexible remote work (India-based preferred) Competitive salary based on experience Performance bonuses tied to ad results A fast-moving, supportive team working across AU & NZ Access to premium design tools and assets Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: Morning shift Work Location: In person Expected Start Date: 21/07/2025
We’re one of the leading e-commerce layby businesses in Australia and New Zealand, offering 30,000+ products to budget-conscious families. We’re expanding fast and are looking for a creative powerhouse to take our product imagery, ad creatives, and digital presence to the next level — with 3D design and motion as your superpower. Key Responsibilities : Design high-quality static and animated graphics for Facebook, Instagram, TikTok, and website banners Create 3D mockups of furniture, appliances, and electronics using tools like Blender, KeyShot, or equivalent Produce engaging video content or reels using After Effects or similar Collaborate with marketing and Facebook ad teams on campaign creatives Optimize designs for Meta’s advertising policies (e.g., clean, compliant, high-converting) Deliver fast turnarounds on creative requests (within 24–48 hours) Required Skills : Strong portfolio with 3D product rendering (furniture or home goods preferred) Experience with tools like Adobe Creative Suite, Blender, KeyShot, Figma Knowledge of Facebook Ads visuals and how to design compliant graphics Motion design / animation experience (After Effects, Premiere Pro) Understanding of mobile-first design and fast-loading formats Excellent communication, time management, and attention to detail Bonus Points : Shopify or e-commerce experience TikTok creative trends knowledge Experience in creating carousel ads and video-first content What We Offer : Flexible remote work (India-based preferred) Competitive salary based on experience Performance bonuses tied to ad results A fast-moving, supportive team working across AU & NZ Access to premium design tools and assets Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: Morning shift Work Location: In person Expected Start Date: 21/07/2025
Senior Facebook Ads Manager – Meta Expert Wanted | 20 LPA Base Salary Only Apply if You Have META ADD Experience Location: Remote or Hybrid | Full-Time | Immediate Start We are not looking for a generalist. We’re looking for a battle-tested Facebook Ads Manager who lives and breathes Meta Ads—someone who understands the platform at the deepest level and has the track record to prove it. If you’ve scaled e-commerce brands using Meta, managed six-figure budgets, and led winning strategies across multiple stores—this is your seat at the table. The Mission : We run multiple fast-scaling e-commerce brands across New Zealand and Australia, spending aggressively to drive growth. Your job is to own our Facebook strategy and performance: Build, manage, and scale high-performing Facebook ad campaigns across multiple stores Allocate and optimize significant ad budgets (6–7 figures monthly) Oversee the entire creative pipeline—copy, visuals, hooks, testing Direct our junior team—media buyers, designers, copywriters Dig deep into data to identify bottlenecks, trends, and unlock growth Solve problems fast. Make the algorithm work for us, not against us. What You Must Bring : Minimum 7 years of hands-on Facebook Ads experience—no exceptions Mastery of Meta Ads Manager, rules, bidding strategies, exclusions, retargeting Proven results managing large budgets and scaling campaigns profitably Experience with multiple domains or brands at once Strong understanding of attribution, creative fatigue, and funnel performance Leadership experience—you know how to get the best out of a small team Fluent with Shopify, Google Analytics, Slack, and Asana Bonus Skills (Not Required, But Valued): Experience in e-commerce growth environments Familiarity with TikTok Ads or Google Ads CRO frameworks, landing page testing, or conversion psychology About Us : We’re an aggressive, data-driven e-commerce group scaling multiple brands fast. We don’t tolerate guesswork—we move fast, test hard, and double down on what works. This is a leadership role. We’re looking for someone who’s done it before, can plug in immediately, and will own Facebook Ads like a CEO owns revenue. Compensation : Base Salary: 20 Lakh INR/year Performance bonuses available Freedom to innovate + full support from founders and marketing team Ready to Apply? Send your CV, case studies, and links to past winning campaigns. Do not apply unless you can confidently say: I know how to make Facebook Ads work—at scale. Job Type: Full-time Pay: ₹120,000.00 - ₹150,000.00 per month Schedule: Morning shift Application Question(s): Only Apply If you have Meta Add Experince Experience: Facebook Advertising: 5 years (Required) Work Location: In person Expected Start Date: 11/08/2025
Website & SEO Operations Manager Mission: Maintain a high-volume Shopify catalogue (70,000+ SKUs), ensure flawless category mapping and SEO optimisation, manage all campaign uploads, and protect site integrity by preventing data, link, or naming errors. Core Responsibilities Product & Catalogue Management Map scraped product data into correct Shopify categories/collections with consistent naming. Maintain exact matching between Product Set names in Shopify, Meta (Facebook), Google Shopping, and catalogue campaigns. Ensure product tags, attributes, and variants are correctly applied for filtering and promotions. Run scheduled quality checks for broken links, missing images, and incorrect redirects. SEO Optimisation Write and maintain SEO-friendly titles, meta descriptions, alt tags, and product copy. Implement and maintain schema markup for products. Track rankings for priority categories and products. Regularly run site audits (Ahrefs, SEMrush, Screaming Frog) and implement fixes. Campaign & Promotion Management Upload catalogue specials in advance with go-live and end dates. Manage 100+ simultaneous campaigns while avoiding conflicts or duplication. Coordinate with marketing to ensure site matches promotional material exactly. Website Health & QA Weekly checks for: Broken links (internal and outbound) Image loading errors Price or promotion mismatches Monitor site speed and mobile optimisation. Track and resolve indexing issues in Google Search Console. Process & Data Integrity Build and maintain import templates and naming conventions so all new uploads are consistent. Oversee integrations with Meta, Google Shopping, and other marketing channels. Document processes so uploads and SEO work are repeatable and error-proof. Skills & Tools Shopify (bulk editing, metafields, collection logic, tagging) SEO Tools (SEMRush, Ahrefs, Screaming Frog) Spreadsheet Mastery (Excel/Google Sheets for data mapping) Product Feed Management (DataFeedWatch, Matrixify, or similar) Google Search Console & Analytics Meta Commerce Manager for Product Set management Basic HTML/CSS for fixing formatting issues Success Metrics Zero naming mismatches between Shopify & Meta. Zero broken links in weekly audits. Improved organic traffic & conversions from SEO. All promotions and catalogue uploads live exactly on schedule. 100% campaign-to-site match on product availability and pricing. Job Types: Full-time, Permanent Pay: ₹75,000.00 - ₹100,000.00 per month Work Location: Remote
Reports To: Head of Finance / Managing Director Key Responsibilities Hands-On Financial Accounting & Reporting Prepare and review monthly financial statements (P&L, Balance Sheet, Cash Flow) with exceptional accuracy. Conduct account reconciliations and ensure compliance with IFRS/GAAP. Oversee daily accounting tasks alongside the Senior Accounting Officer, ensuring precision in customer payments, layaway plans, and revenue recognition. In-Depth Cost Analysis & Insights Perform detailed cost and margin analysis to optimise profitability and reduce logistics expenses. Track and analyse customer acquisition costs, shipping expenses, and supply chain efficiency. Partner with operations and marketing to provide actionable recommendations that directly drive revenue. Business Intelligence & Data Analytics Build and maintain interactive Power BI dashboards for financial, operational, and logistics metrics. Use basic SQL to query and extract data for trend analysis, forecasting, and risk identification. Provide hands-on data analysis to support strategic decision-making in a competitive global market. Logistics & Dispatch Integration Collaborate with logistics and dispatch teams to analyse shipping costs, delivery timelines, and supplier performance. Identify cost-saving opportunities in fulfilment and streamline operational processes. Integrate financial and logistics data systems for greater reporting accuracy and visibility. Hands-On Leadership & Communication Lead and mentor 1 Senior Accounting Officer, fostering accuracy, efficiency, and growth. Work closely with sales, operations, logistics, and customer service teams to resolve financial queries and align on business goals. Present clear, data-driven monthly performance insights and strategic recommendations to senior leadership. Skills & Competencies Professional Qualification: Chartered Accountant (CA) with 5+ years post-qualification experience, preferably in ecommerce, retail, or fintech with international exposure. Technical Expertise: Advanced financial accounting, reporting, and compliance in multi-country operations. Strong cost/margin analysis and understanding of logistics & dispatch processes. Hands-on Power BI dashboard creation and basic SQL querying skills. Analytical Acumen: Exceptional ability to interpret complex data and deliver actionable insights. Communication Skills: Fluent English; able to present complex concepts clearly to diverse stakeholders. Leadership: Proven ability to lead by doing in a lean, fast-paced environment. Mindset: Proactive, detail-oriented, commercially savvy. What We Offer Competitive salary A high-impact role shaping the financial success of a growing global ecommerce brand. Professional development support. Job Types: Full-time, Permanent Pay: ₹45,000.00 - ₹70,000.00 per month Work Location: Remote
E-commerce Operations Lead – Dropshipping & Supplier Escalations About Us We are a fast-growing e-commerce business with a unique Layby (installment) model. When our customers complete all payments, we purchase directly from approved suppliers and arrange delivery straight to their door. Our systems are highly automated — powered by Unleashed, Make.com, and Klaviyo — but we need an exceptional leader to oversee and refine the process, handle exceptions, and keep our customers delighted. The Role We are looking for a high-performing Operations Lead who will take full ownership of our end-to-end dispatch workflow, from automated triggers to hands-on escalations. This is not just an admin role — you will be the command centre for product deliveries, supplier coordination, and customer satisfaction. Key Responsibilities Own the order lifecycle — from automated purchase orders to supplier follow-ups and final delivery. Handle escalations with confidence: Discontinued products → source and upgrade to new models. Price changes or supplier issues → negotiate and communicate solutions. Lost or delayed shipments → resolve quickly with minimal customer impact. Customer contact lead — manage high-touch calls/emails to ensure customers feel valued and informed. Supplier relationship management — maintain SLAs, ensure stock visibility, and streamline onboarding of new suppliers. KPI ownership — track metrics like order accuracy, resolution time, and customer satisfaction; report directly to leadership. Continuous improvement — refine automation workflows, update SOPs, and eliminate bottlenecks. What We’re Looking For Experience: 5+ years in e-commerce operations, supply chain, or dropshipping, with at least 3 years in a leadership role. Tech-Savvy: Comfortable with ERP/logistics software (Unleashed preferred), Make.com, Klaviyo, or similar tools. Problem-Solver: Thrives under pressure and can turn a difficult situation into a positive customer experience. Organised & Proactive: Can juggle multiple moving parts while maintaining flawless attention to detail. Strong Communicator: Fluent English and Hindi; excellent phone presence. Bonus: Marketplace experience (Amazon, Flipkart, IndiaMART) and vendor negotiation skills. Why Join Us Leadership impact: This is a senior role where you’ll shape our processes and customer experience as we scale. Growth: Be part of a fast-growing international brand with clear career progression. Tools & tech: Work with the latest automation and logistics systems — no outdated manual headaches. Autonomy: We trust our leaders to take ownership and make decisions. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Work Location: In person