Development Manager

Job ID: 33529

Location: Chennai, IN

Area of interest: Technology

Job type: Regular Employee

Work style: Office Working

Opening date: 2 Aug 2025

• Timely escalation to Stake holders on non-availability of client instruction documents/Voice logs as per TAT/process.
• Ensure that policies and processes are followed as per CTI and alerts are disposed in conjunction with DOI.
• Timely communication of key information and trends if any to Supervisor / Top Management.
• Actioning of all related processes within mandated timelines to avoid any TAT breaches.
• Review the report generate by MIS team and report on anomalies/discrepancy.
• Support in UAT/UVT testing as per business needs and requirements. This could be including weekends.
• Continuously improve the operational efficiency and effectiveness of fraud risk management processes.
• Strengthen the transaction processing activities of the region by recommending process/policy changes where applicable and through regular training of front-end staff.
• Engage appropriate stakeholders to ensure timely remedial actions and escalation of situations that pose significant risk.
• Ensure adherence to the Group’s approach to the management of fraud risks, providing training/leadership where necessary to close gaps in understanding or adherence.
• Ensure data preparation with Excel knowledge with (Pivot/Macros)

• Internal/External Stakeholders: Providing support to the Fraud Control unit by monitoring of suspicious transactions pertaining to PvB Clients based on alerts triggered in Falcon.
• Co-ordination with BRM and C&S for clarification/supporting documents/Voice logs

• Ensure candidate supports the team at all times; and ensure wiling to take up UVT activities on weekends if any as per Business requirements.

• Fraud monitoring or similar operational transactional based review activity.
• English Proficiency (writing/Speaking)
• Technical know-how
• Excel (knowledge of Macros/Pivot) is an advantage.

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.