What you'll be doing: Develop requirements documentation to meet business needs Diagnose and resolve HCM issues raised by the business Support data requests and maintenance including rescind, correct and EIBs Provide guidance to our team of Analysts when troubleshooting complex issues Provide functional expertise and guidance to our People Teams Accountable for maintaining up-to-date process documentation Safeguard global standards and principles against competing requests and priorities Participate in testing activities as required Provide creative solutioning for enhancements to our Workday deployment Maintain expertise on data standards/functionality/features/capabilities in Workday and technology trends What you'll need: Four years Workday experience across Workday HCM including absence, time tracking, recruitment and talent, preferably in a global organization Ability to identify opportunities to extend Workday usage to meet business requirements Strong communication skills Takes ownership of queries and successfully resolve Experience of using ServiceNow or similar service management software Effective team player and experience of working with others to achieve a common goal Excellent organizational skills, attention to detail and confident communicator across all mediums Ability to deliver to deadlines and priorities effectively Experience of improving ways of working and processes Knowledge and experience of cross functional working on both HR and finance processes an advantage Who you are: You're open : We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are accepting: of new ideas, new partnerships, new ways of working. You're optimistic : We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day. What we'll give you: Passionate, inspired people We promote a culture of people that do extraordinary work. Scale and opportunity We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP is at the forefront of the marketing and advertising industry's largest transformation. Our Global CIO is leading a significant evolution of our Enterprise Technology capabilities, bringing together over 2,500 technology professionals into an integrated global team. This Team will play a crucial role in enabling the ongoing transformation of our agencies and functions. What you'll be doing: Design, architect, develop, test, deploy and troubleshoot test infrastructure and test automation suites for our application Design, develop, and maintain automation systems and tools to be used by development and test engineers Build and improve software and tools by translating requirements and problems into robust, scalable, and supportable test solutions. Develop and execute software test plans to identify software problems and their causes Analyzing Business Requirements, assessing the quality of these to ensure they are Cohesive, Comprehensive, Concise, Clear and Correct, and assures the work of others to ensure conformance to standards. Work closely with team members on requirement analysis and reviews to ensure 100% test coverage Develop manual/automated test procedures for software features, database impacts, regression testing and negative testing Design and author test cases for unit, functional, performance, scalability, and durability testing Participate in various scrum meetings to provide input on functional requirements, product designs, schedules, estimates or potential problems Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks Defect and issue identification, logging, tracking, reporting and timely verification of resolved items Ensure testing commitments are met and clearly communicate potential impacts to schedule to the team Maintain test cases, test plans, and manage them with changing requirements Collaborate with a cross-functional team including Development, QA, Implementation, Documentation, Support and Sales Support the product through its full life cycle of design, code, test, and maintenance Assist in assessing product quality and release readiness Lead and mentor the junior QA team members What you'll need: Education:?completed university studies in Computer Science, Information Technology or?comparable Personality and?Working Practice:?team player, good communication skills, analytical thinking and structured, keen eye on detail Experience and Knowledge: 5 to 7+ years of recent experience in the following areas: Excellent troubleshooting and analytical skills Knowledge of Quality Assurance best practices, with an understanding of what and when to automate. Expertise in QA testing methodology and best practices with proven knowledge the Quality Assurance discipline Experience in writing, testing, and executing SQL queries Experience in comprehensive testing on data solutions and bespoke applications Experience with automating API tests. (Postman, Charles, any other rest-based testing tool) Experience of integrating test automation solutions into CI processes (Azure DevOps) Strong commitment to quality, ability to work closely and communicate effectively with developers and managers. Willing to contribute to manual testing if the need arises. Hands-on experience and strong understanding of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC). Experience developing and executing test cases, scripts, plans and procedures to support various development methodologies including waterfall and agile Experience on different types of testing that includes Black Box testing, Smoke testing, Functional testing, System Integration testing, End-to-End Testing, Regression testing & User Acceptance testing (UAT) & Involved in Load Testing, Performance Testing & Stress Testing. Media / advertising industry experience is a plus Languages:?very good English skills, any other language is a plus

WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. Why we're hiring: At WPP, technology is at the heart of everything we do, and it is WPP ET's mission to enable everyone to collaborate, create and thrive. WPP ET is undergoing a significant transformation to modernise ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from WPP's petabytes of data. This role will be working with the Maconomy ERP testing team, which is responsible for managing the implementation and usage of our technical test tools, as well as supporting technical testing approaches within the wider QA, Test & Release team. You will provide technical as well as best practice support for all areas of test automation to the business. Reporting to the Maconomy QA Test and Release Manager within the Global QA Hub. What you'll be doing: Test Automation Development: Develop, maintain, and execute automated test scripts using tools such as Selenium, Appium, JUnit, TestNG, or similar. Automate functional, regression, smoke, and load tests to validate application functionality, performance, and stability. Test Planning and Strategy: Collaborate with cross-functional teams (developers, product managers, business analysts) to understand requirements and define test automation strategies. Identify critical test cases for automation based on project requirements and technical architecture. CI/CD Integration: Integrate automated test scripts into the continuous integration and continuous delivery (CI/CD) pipeline to ensure automated tests are run as part of the build process (using tools such as Jenkins, GitLab CI, CircleCI, etc.). Troubleshoot and resolve issues related to automation in the CI/CD pipeline. Test Execution and Monitoring: Run automated test cases and monitor the results, logging defects and tracking issues through to resolution. Analyse test failures, investigate root causes, and work with developers to resolve issues quickly. Reporting and Documentation: Create detailed test reports and provide test results to stakeholders in a clear and concise manner. Document test scenarios, test cases, and scripts for ongoing reference. Test Maintenance: Regularly update and maintain existing automated test scripts to reflect changes in the application or requirements. Refactor and optimize test scripts to ensure scalability, maintainability, and efficiency. Collaboration and Mentorship: Collaborate with developers to ensure testability of application features and provide feedback on code quality. Mentor junior team members in automation best practices and tools. Cross-browser and Cross-platform Testing: Develop automated tests for different browsers (Chrome, Firefox, Edge, Safari) and mobile platforms (iOS, Android) to ensure cross-platform compatibility. What you'll need: Proven Experience of maintaining Test Automation frameworks for multi-systems and programmes (e.g. Desktop, Web, Mobile, Integrations, etc) Experience with integration interfaces testing and tooling Experience with DevOps frameworks and processes Excellent interpersonal and communication skills both with technical and non-technical audiences Experience in ERP automation in both HCM and Finance domain

WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. Why we're hiring: To help support, operate, deploy, document, integrate and where applicable?migrate services to the WPP's Beyond Trust PAM platform. With the aim of maximising security, organisational collaboration and lifecycle automation whilst delivering a?first-class?end user experience?to employees, partners, suppliers, vendors and clients across the WPP global group. What you'll be doing: Working with the PAM Product Lead to help run and operate WPP's Privileged Access Management (PAM) Products strategy, using it Beyond Trust Platform. Manage, support and operate WPP's PAM Platform First level support of WPP's PAM Platform issues, communicate with customer and provide support Efficiently handling assigned technical support incidents, requests, and changes Logging detailed and accurate information into WPP's Ticketing system Taking responsibility for your personal call queue, ensuring that all tickets are kept up-to-date and closed in a timely fashion. Communicating with users to keep them updated on the progression of their issue and ensuring that customer satisfaction remains high. Help manage and maintain the Privileged Access Management account and delegation request process. How Engineers and applications owners request their access. Coach, collaborate and aid colleagues to design and build a resilient platform, following proven and robust practices. Standardisation of configuration across all deployments, aligned to best practice. work with engineering communities to optimise the best ways for them to work with the PAM platform. work with Privileged Access Management (PAM) Product vendor to bring in and rollout new feature sets that will improve both the security, user experience and functionality of the PAM Platform. work with WPP's MSP to optimise the best ways of working with the PAM Platform. work with other Product Manager counterparts in other areas to ideate and co-ordinate common process and standards. Define Standard Operating Procedures (SOPs) and workbooks to be used by WPP's MSP WPP's engineering and PAM support teams. Drive the maximum possible level of automation and instrumentation of the development lifecycle for PAM product and align to SRE standards. Support innovation and horizon scanning for strategic and emerging technologies. What you'll need: Good knowledge of Beyond Trust PAM Platform. Good of other demanding PAM Platforms. Good level knowledge of Windows Server and Linux operating systems. Good level knowledge of Active Directory/Azure Active Directory/Entra ID services and their security best practices. Good level knowledge of knowledge of PowerShell scripting with proven experience implementing automation including experience utilizing APIs such as Microsoft Graph. Knowledge of OKTA. Knowledge of ServiceNow and or Jira Background of working in an Operations Support Team Strong documentation skills to maintain comprehensive records of configurations, policies and procedures. Experience of working in global, highly complex environments. Collaboration skills. Problem and Service Management. Working with Third Party suppliers and Vendors. Behaviours Great verbal & written communication & interpersonal skills. Good problem-solving, abstraction, critical-thinking skills & ability to work under emergency situations. High-energy, detail-oriented, proactive, and able to handle multiple high-priority demands while driving consistent results. Pragmatic approach, proactivity & autonomy. Willing but not needed to travel globally and comfortable working within remote teams.

WPP is on a global transformation journey for its accounting and finance departments. This is an opportunity to join a dynamic team with a great learning environment. We are looking for a State & Local Tax Senior to join the Tax team in our Bangalore or Mumbai offices. What you'll be doing: The State & Local Tax Senior is a key player supporting the state and local tax compliance and reporting areas that are under the team's responsibility. This role reports into the State & Local Tax Manager and will involve supporting and assisting the team where applicable. Role Responsibilities included: Prepare state & local tax returns for US legal entities (corporations, partnerships, LLCs) Calculate state tax modifications for combined and separate tax returns Prepare state apportionment calculations Prepare state extensions and quarterly estimated tax payments calculations E-file state & local tax returns, extensions, and estimates Prepare state current and deferred tax provision calculations including return-to-provision adjustments for all US subsidiaries Update state blended deferred tax rate for the law changes and state apportionment Assist with completion of other tax provision schedules including state tax reserves Assist with state income tax audits and respond to state tax notices Prepare state income tax nexus studies Respond to information requests from other internal and external teams What you'll need: Bachelor's degree from an accredited college/university in Accounting or Taxation. Post-graduate degree (MS Tax) or CPA a plus. Three (3) or more years of experience into SALT Strong working knowledge of US state & local tax rules and tax reporting obligations. Advanced Microsoft Office Suite, specifically Excel, Word, and PowerPoint. Strong problem solving and organizational skills; high level of attention to details. Self-motivated, comprehends and responds constructively to instructions. Capable to work in a deadline-driven environment and handle multiple projects simultaneously. Experience using Corptax required

WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. What you'll be doing: Data Collection and Analysis: Gather, cleanse, and analyze large datasets from various sources related to billing and accounts payable processes. MIS Reporting: Develop and maintain regular MIS reports, including daily, weekly, monthly, and quarterly reports, to track key performance indicators (KPIs) and identify trends. Dashboard Development: Design, develop, and maintain interactive dashboards in Power BI to visualize data and provide real-time insights into billing and accounts payable performance. Data Validation and Accuracy: Ensure the accuracy and integrity of data used in reports and dashboards by implementing robust validation processes. Process Improvement: Identify opportunities to improve data collection, reporting, and analysis processes to enhance efficiency and accuracy. Presentation and Communication: Prepare and deliver presentations using PowerPoint to communicate key findings and recommendations to stakeholders. Collaboration: Work closely with other members of the Billing and Accounts Payable team, as well as other departments, to understand their data needs and provide support. Documentation: Maintain thorough documentation of all reporting processes, data sources, and dashboard designs. Ad-hoc Reporting: Respond to ad-hoc data requests from management and other stakeholders in a timely and accurate manner. Stay Updated: Keep abreast of the latest trends and technologies in data analysis, reporting, and visualization. What you'll need: Experience: Minimum 7-10 years of experience in MIS reporting and data analysis with Team handling experience Excel Proficiency: Advanced proficiency in Microsoft Excel, including experience with complex formulas, pivot tables, macros, and keyboard shortcuts. Power BI Expertise: Strong knowledge of Power BI, with a focus on dashboard creation, data modeling, and visualization techniques. Presentation Skills: Excellent presentation skills with the ability to create compelling and informative PowerPoint presentations. Communication Skills: Effective written and verbal communication skills, with the ability to clearly explain complex data insights to non-technical audiences. Education: Graduate degree required; a degree in Information Technology (IT) or a related field is a strong advantage. Technical Certification: Relevant technical certifications in data analysis or related fields are highly desirable.

At WPP, technology is at the heart of everything we do, and it is WPP ET's mission to enable everyone to collaborate, create and thrive. WPP ET is undergoing a significant transformation to modernise ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from WPP's petabytes of data. This role will be working with the Maconomy ERP testing team, which is responsible for managing the implementation and usage of our technical test tools, as well as supporting technical testing approaches within the wider QA, Test & Release team. You will provide technical as well as best practice support for all areas of test automation to the business. WPP-ET are deploying a global ERP template throughout their operation companies called Maconomy Core. This role is working in the Testing & Release team, providing support for the following: Test Management Test Execution Tool support and admin What you'll be doing: TESTING Performing risk assessments and producing Test documentation e.g. Test Plans, Test Approaches, Test Cases, Test Scripts, and other related items Preparing and executing Testing for Project & BAU fixes/changes, to ensure they are completed in accordance with the Global Test Strategy Ensure that reporting and communication of plans, progress and issues is delivered in a timely and effective manner Working proactively to resolve issues where necessary with Support. Working with 3rd party teams to ensure testing is delivered correctly and on time Setting up Jira/Zephyr for Project & BAU Testing Activities Executing & Maintaining Automated scripts Acting as a point of reference for Business UAT Support Execution of Test Scripts by Business Users Escalation of risks Able to communicate complex issues in a digestible form (to both Business & Technical teams) Supporting Testing out of Hours, including Releases into our Production environments Supporting the Release team if needed at crucial times TOOLING Creating new Projects in Jira Creating/Updating Global Config for Jira Projects User Management in Jira What you'll need: Experience of Testing throughout the full SDLC (Management & Execution) Experience with Test Management Tools, such as Jira, ALM, and/or others Experience with Automation tools Strong Excel experience Strong analytical and organisational skills Finance and business process understanding Awareness of how ERP Finance systems function in large organisations Highly motivated, flexible team player with the ability to deliver in a timely and professional manner Strong communication and influencing skills Strong risk awareness skills and management of risk Ability to support multiple activities at one time and prioritize tasks Confident managing complex requests including creating small project plans and managing delivery to the plan Behaviors: Delivers Results Has strong analytical and problem-solving qualities Ability to communicate, motivate and influence Ability to manage own priorities and work load to meet required levels of support and deliverables Able to self-manage Challenge current ways of working and recommending continuous improvements Good listener Be a team player Experience / Qualifications: IT / Finance / Business Degree or similar Professional certifications such as the below would be a plus: Microsoft Testing (ISTQB) Experience in an IT department or large organization advantageous Keen interest in IT and technology trends Finance process experience with exposure to working on a global ERP implementation.

To support and manage the OKTA platform, in deployment, integrations and where required, migrations to IDAM platforms. To maximise security, organisational collaboration and lifecycle automation whilst delivering a first-class end user experience to employees, partners, and clients across the WPP global group. You will support the business effectively and securely while innovating the Okta environment. What you'll be doing: Be part of a new in-house OKTA technical team providing support for a complex platform and a large, diverse user base Liaison with internal OpCo's and external customers from a support perspective delivering a first-class service experience Ensure that audit standards are adhered to in regard to attestations and management of identities and service accounts Assist in reporting on all aspects of the OKTA environments for security and audit requirements To support the implementation of strategic IDAM objectives in conjunction with the IDAM Architects To provide technical 2nd Line support to a wide user base To provide support to application integrations into the OKTA service for the purpose of authentication and authorization, Set Up Org2org and SCIM Configuration In OKTA To manage designated technical team members To participate in the IDAM Change Management process To maintain CMDB & Service Catalogue & technical documentation relating to IDAM configuration items What you'll need: Certified to Okta Administrator level or equivalent in another Identity product. A good understanding of IDAM solutions, in particular: Okta, Azure AD, Active Directory, G-Suite, AWS An understanding of SSO implementations including SAML/OpenID integrations A minimum of 3 years technical experience in IDAM support & implementations Experience with conditional access controls on access management solutions (e.g., Azure AD, Okta) Product management & support Collaboration skills Knowledge of AD/LDAP, AAD, AADC, SCCM, Citrix, Okta, Group Policy Experience of working in global, complex environments Take ownership of service incidents, ensuring timely resolution and effective communication with stakeholders

WPP is looking for an experienced and highly skilled Senior Workday Integrations Lead to join our team. In this role, you will oversee the technical integration implementation, requiring deep technical expertise in Workday, strong agile management capabilities, and the ability to lead a team of technical specialists within WPP and the system integrator. The ideal candidate will have experience with Workday's architecture, advanced configuration skills, and a passion for leveraging technology to drive business success. What you'll be doing: Provide strategic and technical leadership for the integration implementation, configuration, and optimization of all Workday Payroll and non-payroll integrations, ensuring alignment with WPP's business objectives for all Workday HCM releases. Lead integration discovery sessions to identify system integration requirements for all HCM releases. Oversee the integration of Workday with other enterprise systems in all releases, ensuring seamless data flow and process automation. Lead integration workshops to meet specific business requirements, using advanced tools like Workday Studio, Middleware, and Workday Extend/Prism. Coordinate with team across various departments, ensuring agile sprints are delivered on time, within scope, and budget. Provide advanced technical support for Workday-related issues, troubleshooting complex problems, and ensuring timely resolution. manage a team of Workday technical specialists, fostering a collaborative and diligent work environment. Stay current with Workday updates and new features, driving continuous improvement and innovation within WPP's Workday environment. Provide weekly status updates to leadership and manage the integration development plan as well as the RAID. Support project managers with integration deliverables. What you'll need: Deep Technical Expertise: Proficient in Workday configuration, implementation, and integration. Skilled with Workday tools such as Web Service Application Program Interface (APIs), Studio, EIB, PECI, Report Writer, Cloud Connectors, Business Process Framework, Configurable Security, Calculated Fields, XSLT, and middleware solutions like Informatica. Configure and customize Workday Extend applications to meet client-specific needs Develop and maintain Workday Extend integrations, reports, and workflows Workday Experience: Extensive experience with multiple Workday modules, including at least 5 years in a technical lead or supervisory role. Project Management: Strong skills in project management, using methodologies and tools like Agile and SCRUM. Communication Skills: Excellent verbal and written communication abilities, capable of effectively working with both technical and non-technical stakeholders at all levels. Analytical and Problem-Solving: Exceptional analytical and problem-solving skills, focused on delivering creative and practical technical solutions. Leadership: Proven leadership skills with experience in managing and developing technical teams. Custom Development: Experience with custom development within the Workday environment, including Workday Extend and Prism. Vendor Management: Experience working with third-party vendors and managing vendor relationships. ESB Solutions: Strong experience in implementing market-leading ESB solutions such as Mulesoft, Dell Boomi, WebSphere, and Informatica. Offshore Model Experience: Experience working in an offshore model, cross-culturally and combined, with the ability to adapt personal style to different environments. Collaboration and Stakeholder Management: Proactive collaboration and stakeholder management skills, with the ability to influence internal departments to obtain assistance.

What you'll be doing: Lead and mentor junior support engineers Troubleshoot first- and second-level technical issues raised by local markets and regional users Prioritise issues and provide immediate workarounds to critical ones as far as possible Attempt to analyse the root cause of all problems and either provide the end users with a solution, workaround, or escalate the issue to the product team Verify, manage, track, and regularly communicate the status of issues reported between the user base in the region and the product team Perform data profiling, verification and analysis Monitor server activities, resource utilisation and general health of the systems, as required Collaborate with the DevOps team to implement new releases and changes in all environments Communicate new releases and changes to local markets according to the Change Schedule Participate and support user acceptance testing, as required Maintain application usage dashboard Build end-user training materials and operational guides Conduct training sessions What you'll need: Essential Ability to coordinate with different parties while resolving complex support issues Excellent written and oral communication skills while articulating issues, statuses and resolutions on support issues Hands-on application support experience in solutions built in Microsoft technology Ability to write moderately complex SQL query statements for data analysis and profiling Hands-on experience and knowledge on how data interface and integrate between multiple systems such as sFTP, Blob, ETL artefacts, etc. Experience in using various troubleshooting tools and methods such as event viewer, analysing of log files, etc. Experience working with enterprise BI tools particularly Power BI Ability to work to deadlines and manage multiple concurrent tasks while maintaining attention to detail Self-starter with positive and proactive attitude Ability to rapidly learn new IT systems and tools Good problem-solving skills Customer-centric mindset Willing to work on shifts that support different time zones worldwide Desirable Cloud maintenance and support experience (such as Azure, GCP) Well versed in data warehousing concepts Knowledge on data modelling relationship and dimensional Experience in media or advertising industry Experience practising Agile methodology Experience in one or more of these: Microsoft Stored Procedures, SSIS, SSAS, .NET C#, Azure Data Technology stack Basic networking knowledge (such as ping, telnet, nslookup, etc.) and experience troubleshooting network connectivity issues Basic Azure Active Directory knowledge (such as account expiry, account locked-out, etc.) and experience troubleshooting Azure/Okta Authentication issues Minimum qualifications: Tertiary qualification in Computer Science or a relevant discipline such as Information Technology, Computer Engineering, Data Analytics, etc. 5 to 7 years of full-time professional experience in applications support Who you are: You're open : We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are accepting: of new ideas, new partnerships, new ways of working. You're optimistic : We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day. What we'll give you: Passionate, inspired people We promote a culture of people that do extraordinary work. Scale and opportunity We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge

WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. Why we're hiring: GroupM is the world's largest media investment company and a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Support Analyst to join the Global Investment Systems, an integral part of WPP IT. In this role, you will be responsible for providing day-to-day operational and application support to ensure our investment data warehouse solutions, bespoke applications, reporting and visualisation dashboards meet the agreed service level with the business. This role is based in Chennai office of GEC (Global Engineering Centre) supporting different regions globally. At GroupM, our people are our strength, which is why fostering a culture of diversity and inclusion is important to us Reporting of the role This role reports to the Programme Director, Data Platforms, Global Investment Systems, Global Technology What you'll be doing: Being the proxy to business and working in the technology group, you get to play an influencing role on how technology solutions can, not only meet the business needs but also shape the way business operates. You get to work on various types of data solutions built upon the latest Microsoft Azure Cloud Technology Stack. Worldwide exposure as you get to work closely with the extended GroupM Technology team at the regional and global level. In this role, your goals will be: In three months: up to speed with what our existing solutions can offer and articulate well to end users having a good grasp on our technology landscape at both conceptual and operational level able to conduct demos and provide first-level support In six months: able to conduct second-level support and troubleshoot technical issues independently able to understand technology solutions in a more intimate levels so that you can provide opinions and engage a deeper conversation with the wider technology team In 12 months: able to lead and drive training plan with support teams worldwide able to mentor support analysts from the local markets across the region Troubleshoot first- and second-level technical issues raised by local markets and regional users Prioritise issues and provide immediate workarounds to critical ones as far as possible Attempt to analyse the root cause of all problems and either provide the end users with a solution, workaround, or escalate the issue to the product team Verify, manage, track, and regularly communicate the status of issues reported between the user base in the region and the product team Perform data profiling, verification and analysis Monitor server activities, resource utilisation and general health of the systems, as required Collaborate with the DevOps team to implement new releases and changes in all environments Communicate new releases and changes to local markets according to the Change Schedule Participate and support user acceptance testing, as required Maintain application usage dashboard Build end-user training materials and operational guides What you'll need: Essential Hands-on application support experience in solutions built in Microsoft technology Ability to write moderately complex SQL query statements for data analysis and profiling Hands-on experience and knowledge on how data interface and integrate between multiple systems such as sFTP, Blob, ETL artefacts, etc. Experience in using various troubleshooting tools and methods such as event viewer, analysing of log files, etc. Experience working with enterprise BI tools particularly Power BI Ability to work to deadlines and manage multiple concurrent tasks while maintaining attention to detail Self-starter with positive and proactive attitude Ability to rapidly learn new IT systems and tools Good problem-solving skills Customer-centric mindset Willing to work on shifts that support different time zones worldwide Desirable Cloud maintenance and support experience (such as Azure, GCP) Well versed in data warehousing concepts Knowledge on data modelling relationship and dimensional Experience in media or advertising industry Experience practising Agile methodology Experience in one or more of these: Microsoft Stored Procedures, SSIS, SSAS, .NET C#, Azure Data Technology stack Basic networking knowledge (such as ping, telnet, nslookup, etc.) and experience troubleshooting network connectivity issues Basic Azure Active Directory knowledge (such as account expiry, account locked-out, etc.) and experience troubleshooting Azure/Okta Authentication issues Minimum qualifications: Tertiary qualification in Computer Science or a relevant discipline such as Information Technology, Computer Engineering, Data Analytics, etc. 3 to 5 years of full-time professional experience in applications support

At WPP, technology is at the heart of everything we do, and it is WPP IT's mission to enable everyone to collaborate, create and thrive. WPP IT is undergoing a significant transformation to modernize ways of working, shift to cloud and micro-service-based architectures, drive automation, digitize colleague and client experiences and deliver insight from WPP's petabytes of data. As we continue this journey, there is a need for a Senior Business Objects Reporting Lead to support the Maconomy Global ERP rollout programmes along with resolving BAU reporting issues and requests. This is a hands-on leadership role, where you will actively contribute to report design and development while ensuring your team delivers on time and to the highest standards. What you'll be doing: Key Responsibilities: Leadership & Mentoring: Lead, mentor, and manage a team of SAP Business Objects analysts & developers. Provide hands-on training, technical guidance, and support to ensure the successful execution of their tasks. Set clear objectives for the team and monitor progress against project timelines. Report Design & Development: Design, develop and enhance complex reports, drawing data from multiple data sources including Maconomy (Core and Legacy) and conforming to WPP standards. Requirements Gathering & Analysis: Collaborate with various business stakeholders to understand their reporting needs. Translate these needs into detailed technical specifications for the reporting team. Data Modelling & Universe Design: Contribute to the design and development of SAP Business Objects universes, ensuring data consistency and integrity. Work closely with the Maconomy implementation team to understand the underlying data structure and map it to reporting requirements. Data Warehouse: Lead the implementation of a data warehouse to provide a greater reporting offering. Testing & Quality Assurance: Create and execute detailed test plans to ensure report accuracy and reliability. Conduct unit, integration, and user acceptance testing, promptly resolving any identified defects. Deployment & Support: Work with the Release Management Workstream to manage the deployment of reports to Test and Production environments. Provide ongoing support and maintenance, including troubleshooting issues and addressing user requests. Documentation: Maintain comprehensive documentation for all reports (new and existing), including technical specifications, user guides, training materials, and a clear audit trail. Performance Optimization: Monitor report performance and identify areas for optimization. Implement strategies to improve report execution times and reduce system load. Best Practices & Standards: Promote and enforce best practices and standards for Business Objects development within the team. Stay updated with the latest SAP Business Objects features and functionalities. What you'll need: Skill Requirements: Bachelor's degree in computer science, Information Systems, Finance, or a related field. Experience of Finance ERP solutions and data structures. Experience with Maconomy ERP and a solid understanding of project accounting and financial General Ledger (GL) ledgers including AP, AR, FA, HR will be highly beneficial. SAP Business Objects /suite including report design and universe design. Administration, setup, installation. SAP Business Objects certification is preferred but not mandatory Database, MS SQL*SERVER, SQL, PL/SQL Data Warehouse, ETL, Pentaho An understanding of the Software development lifecycle Understanding of Business Intelligence requirements Personal Attributes: Strong leadership and mentoring abilities, with a patient and supportive approach to developing junior team members. Meticulous attention to detail and a passion for delivering high-quality work. Proactive and results-oriented, with the ability to manage multiple priorities simultaneously. Clear and confident communicator, skilled at presenting ideas and solutions to both technical and non-technical audiences. Adaptable and resilient, able to navigate challenges and changes in a dynamic project environment.

At WPP, technology is at the heart of everything we do, and it is WPP ET's mission to enable everyone to collaborate, create and thrive. WPP ET is undergoing a significant transformation to modernise ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from WPP's petabytes of data. This role will be working with the Maconomy ERP testing team, which is responsible for managing the implementation and usage of our technical test tools, as well as supporting technical testing approaches within the wider QA, Test & Release team. You will provide technical as well as best practice support for all areas of test automation to the business. Reporting to the Maconomy QA Test and Release Manager within the Global QA Hub. What you'll be doing: Automated Test Development: Design, develop, and maintain robust automated test scripts for functional, regression, performance, and load testing using appropriate tools and frameworks. Ensure automation scripts are efficient, scalable, and reusable. Test Planning & Strategy: Collaborate with product and development teams to understand requirements, identify test cases suitable for automation, and define test plans and strategies. Help establish the test automation framework for new and existing projects. Test Execution & Reporting: Execute automated tests, analyze test results, and identify issues and failures. Provide detailed reports to developers and stakeholders, ensuring that issues are tracked and resolved. Continuous Integration & Delivery (CI/CD): Integrate automated test suites into CI/CD pipelines to ensure continuous testing and early defect detection. Monitor and optimize automated tests as part of the delivery process. Test Maintenance & Optimization: Continuously monitor, update, and refactor existing test scripts to ensure they are up-to-date with application changes. Improve test efficiency, reliability, and speed through best practices and automation tools. Mentoring & Leadership: Mentor junior and mid-level automation engineers, share best practices, and contribute to the professional growth of team members. Lead by example and foster a collaborative and high-performing testing culture. Collaboration with Cross-Functional Teams: Work closely with software engineers, product managers, and business analysts to ensure complete test coverage for new features, bug fixes, and releases. Act as a point of contact for testing-related inquiries. Bug Reporting & Troubleshooting: Investigate complex bugs and issues reported by automated tests, reproduce problems, and work with developers to resolve them. Provide clear and actionable feedback. Documentation & Best Practices: Maintain up-to-date documentation on test scripts, tools, and processes. Promote best practices in test automation, coding standards, and test coverage. What you'll need: Proven Experience of maintaining Test Automation frameworks for multi-systems and programmes (e.g. Desktop, Web, Mobile, Integrations, etc) Experience with integration interfaces testing and tooling Experience with DevOps frameworks and processes Excellent interpersonal and communication skills both with technical and non-technical audiences Experience in ERP automation in both HCM and Finance domain

At WPP, technology is at the heart of everything we do, and it is WPP ET's mission to enable everyone to collaborate, create and thrive. WPP ET is undergoing a significant transformation to modernise ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from WPP's petabytes of data. This role will be working with the Maconomy ERP testing team, which is responsible for managing the implementation and usage of our technical test tools, as well as supporting technical testing approaches within the wider QA, Test & Release team. You will provide technical as well as best practice support for all areas of test automation to the business. Reporting to the Maconomy ERP Test and Release Manager within the Global QA Hub. What you'll be doing: Lead Test Automation Efforts: Develop and implement automated testing strategies for functional, regression, integration, and performance testing, ensuring maximum test coverage and efficiency. Test Automation Framework Development: Lead the design, development, and maintenance of reusable and scalable test automation frameworks using tools and technologies such as Selenium, Appium, JUnit, TestNG, Cucumber, or similar. Team Leadership: Manage and mentor a team of test automation engineers, providing guidance, training, and support in best practices and automation techniques. Collaboration: Collaborate with developers, product managers, and other stakeholders to understand system requirements and ensure that automation solutions align with the overall software development lifecycle. Test Planning & Execution: Develop detailed test plans, test cases, and automated scripts, and ensure effective test execution and reporting of test results. Continuous Improvement: Evaluate and recommend new tools, technologies, and processes for enhancing the test automation pipeline, improving productivity, and reducing test cycle times. Quality Metrics & Reporting: Provide regular status reports on automation progress, key metrics, and test results to stakeholders. Identify and track automation defects and issues, ensuring timely resolution. Integration with CI/CD Pipeline: Integrate automated tests into continuous integration and continuous deployment (CI/CD) pipelines, ensuring automated tests are run as part of the regular build and deployment process. Troubleshooting & Debugging: Troubleshoot and resolve issues related to test automation scripts, tools, and test environments. Documentation: Maintain clear, comprehensive documentation of automation frameworks, scripts, and test procedures. What you'll need: Proven Experience of maintaining Test Automation frameworks for multi-systems and programmes (e.g. Desktop, Web, Mobile, Integrations, etc) Experience with integration interfaces testing and tooling Experience with DevOps frameworks and processes Excellent interpersonal and communication skills both with technical and non-technical audiences Experience in ERP automation in both HCM and Finance domain

At WPP, technology is at the heart of everything we do, and it is WPP ET's mission to enable everyone to collaborate, create and thrive. WPP ET is undergoing a significant transformation to modernise ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from WPP's petabytes of data. This role will be working with the Maconomy ERP testing team, which is responsible for managing the implementation and usage of our technical test tools, as well as supporting technical testing approaches within the wider QA, Test & Release team. You will provide technical as well as best practice support for all areas of test automation to the business. Reporting to the Maconomy QA Test and Release Manager within the Global QA Hub. What you'll be doing: Automated Test Development: Design, develop, and maintain robust automated test scripts for functional, regression, performance, and load testing using appropriate tools and frameworks. Ensure automation scripts are efficient, scalable, and reusable. Test Planning & Strategy: Collaborate with product and development teams to understand requirements, identify test cases suitable for automation, and define test plans and strategies. Help establish the test automation framework for new and existing projects. Test Execution & Reporting: Execute automated tests, analyze test results, and identify issues and failures. Provide detailed reports to developers and stakeholders, ensuring that issues are tracked and resolved. Continuous Integration & Delivery (CI/CD): Integrate automated test suites into CI/CD pipelines to ensure continuous testing and early defect detection. Monitor and optimize automated tests as part of the delivery process. Test Maintenance & Optimization: Continuously monitor, update, and refactor existing test scripts to ensure they are up-to-date with application changes. Improve test efficiency, reliability, and speed through best practices and automation tools. Mentoring & Leadership: Mentor junior and mid-level automation engineers, share best practices, and contribute to the professional growth of team members. Lead by example and foster a collaborative and high-performing testing culture. Collaboration with Cross-Functional Teams: Work closely with software engineers, product managers, and business analysts to ensure complete test coverage for new features, bug fixes, and releases. Act as a point of contact for testing-related inquiries. Bug Reporting & Troubleshooting: Investigate complex bugs and issues reported by automated tests, reproduce problems, and work with developers to resolve them. Provide clear and actionable feedback. Documentation & Best Practices: Maintain up-to-date documentation on test scripts, tools, and processes. Promote best practices in test automation, coding standards, and test coverage. What you'll need: Proven Experience of maintaining Test Automation frameworks for multi-systems and programmes (e.g. Desktop, Web, Mobile, Integrations, etc) Experience with integration interfaces testing and tooling Experience with DevOps frameworks and processes Excellent interpersonal and communication skills both with technical and non-technical audiences Experience in ERP automation in both HCM and Finance domain

WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. Why we're hiring: WPP is at the forefront of the marketing and advertising industry's largest transformation. Our Global CIO is leading a significant evolution of our Enterprise Technology capabilities, bringing together over 2,500 technology professionals into an integrated global team. This Team will play a crucial role in enabling the ongoing transformation of our agencies and functions. What you'll be doing: Project Planning and Management: Oversee the planning, execution, and delivery of software development projects, ensuring they meet business objectives and are completed on time and within budget Team Leadership: Lead and mentor a team of developers, providing guidance, support, and performance feedback to ensure high productivity and professional growth Technical Oversight: Provide technical direction and ensure the implementation of best practices in software development, including coding standards, code reviews, and testing Stakeholder Collaboration: Work closely with stakeholders, including business leaders and other IT teams, to understand requirements and ensure alignment with business goals Quality Assurance: Implement and maintain quality assurance processes to ensure the delivery of high-quality software products Risk Management: Identify potential risks and develop mitigation strategies to ensure project success and continuity Resource Allocation: Manage resources effectively, including budgeting, scheduling, and assigning tasks to team members based on their skills and project needs Process Improvement: Continuously evaluate and improve development processes to enhance efficiency and effectiveness Technology Evaluation: Stay updated with emerging technologies and evaluate their potential to improve development processes and results Reporting and Documentation: Maintain comprehensive project documentation and provide regular updates to senior management on project status, risks, and issues Who you are: You're open : We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic : We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day. What we'll give you: Passionate, inspired people We aim to create a culture in which people can do extraordinary work. Scale and opportunity We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge

We are seeking a highly skilled IT Professional with strong analysis & delivery capabilities to join our dynamic team. The ideal candidate will be responsible for driving projects from conception to completion, ensuring that all business requirements are gathered, documented, and met. This role requires a blend of facilitation expertise and business analysis skills to effectively bridge the gap between stakeholders, functional and technical teams. What you'll be doing: Lead and manage multiple changes/sprints/small projects simultaneously, ensuring timely delivery within scope. Develop detailed plans, including timelines, milestones for delivery Monitor progress and track as necessary to ensure successful completion. Communicate status, risks, and issues to stakeholders and senior management. Conduct stakeholder interviews and document business requirements. Analyse and prioritize requirements based on business needs and feasibility with the Functional and Technical Teams Translate business requirements into detailed technical specifications for development teams. Ensure all requirements are clear, complete, and aligned with business objectives. Adhere to Workday Services Risk & Controls standards throughout the change lifecycle to ensure compliance. Drive the adoption of changes within the business and Workday Services environments, ensuring all required documentation, communications and training is delivered to schedule and standards. Managing the interface between Change Management and Service Delivery, ensuring Knowledge Base is updated to reflect changes and Service/Support team is briefed. Monitor and track resource availability ensuring maximum utilisation through dynamic alignment of deliverables What you'll need: Experience with management tools (e.g., Microsoft Project, JIRA). Strong Stakeholder Management Ability to drive a delivery forward in a complex organisation Understanding of WAGILE and Dev Ops delivery methodology including project lifecycles and test cycles Experience of managing all adoption-related activities, including communications, documentation and training Transition of change to BAU, including managing knowledge management and service support impacts Excellent verbal and written communication skills, with the ability to interact effectively with technical and non-technical stakeholders A solid understanding of both ITIL and Agile delivery principles A strong commitment to providing exceptional customer service Ability to adapt to changing priorities and work effectively in a fast-paced environment. Experience of HR, Finance and Professional Services Applications, such as Workday or other Tier 1 ERP would be an advantage. Experience of Change Management within Jira/Confluence and ServiceNow and advantage.

WPP is at the forefront of the marketing and advertising industry's largest transformation. Our Global CIO is leading a significant evolution of our Enterprise Technology capabilities, bringing together over 2,500 technology professionals into an integrated global team. This Team will play a crucial role in enabling the ongoing transformation of our agencies and functions. This role requires a blend of facilitation expertise and business analysis skills to effectively bridge the gap between stakeholders, functional and technical teams. What you'll be doing: Lead and manage multiple changes/sprints/small projects simultaneously, ensuring timely delivery within scope. Develop detailed plans, including timelines, milestones for delivery Monitor progress and track as necessary to ensure successful completion. Communicate status, risks, and issues to stakeholders and senior management. Conduct stakeholder interviews and document business requirements. Analyse and prioritize requirements based on business needs and feasibility with the Functional and Technical Teams Translate business requirements into detailed technical specifications for development teams. Ensure all requirements are clear, complete, and aligned with business objectives. Adhere to Workday Services Risk & Controls standards throughout the change lifecycle to ensure compliance. Drive the adoption of changes within the business and Workday Services environments, ensuring all required documentation, communications and training is delivered to schedule and standards. Managing the interface between Change Management and Service Delivery, ensuring Knowledge Base is updated to reflect changes and Service/Support team is briefed. Monitor and track resource availability ensuring maximum utilisation through dynamic alignment of deliverables What you'll need: Experience with management tools (e.g., Microsoft Project, JIRA). Strong Stakeholder Management Ability to drive a delivery forward in a complex organisation Understanding of WAGILE and Dev Ops delivery methodology including project lifecycles and test cycles Experience of managing all adoption-related activities, including communications, documentation and training Transition of change to BAU, including managing knowledge management and service support impacts Excellent verbal and written communication skills, with the ability to interact effectively with technical and non-technical stakeholders A solid understanding of both ITIL and Agile delivery principles A strong commitment to providing exceptional customer service Ability to adapt to changing priorities and work effectively in a fast-paced environment. Experience of HR, Finance and Professional Services Applications, such as Workday or other Tier 1 ERP would be an advantage. Experience of Change Management within Jira/Confluence and ServiceNow and advantage.

What you'll need: Certified to Okta Administrator level or equivalent in another Identity product. A good understanding of IDAM solutions, in particular: Okta, Azure AD, Active Directory, G-Suite, AWS An understanding of SSO implementations including SAML/OpenID integrations A minimum of 3 years technical experience in IDAM support & implementations Experience with conditional access controls on access management solutions (e.g., Azure AD, Okta) Product management & support Collaboration skills Knowledge of AD/LDAP, AAD, AADC, SCCM, Citrix, Okta, Group Policy Experience of working in global, complex environments What you'll be doing: Be part of a new in-house OKTA technical team providing support for a complex platform and a large, diverse user base Liaison with internal OpCo's and external customers from a support perspective delivering a first-class service experience Ensure that audit standards are adhered to in regard to attestations and management of identities and service accounts Assist in reporting on all aspects of the OKTA environments for security and audit requirements To support the implementation of strategic IDAM objectives in conjunction with the IDAM Architects. To provide technical 2nd Line support to a wide user base To provide support to application integrations into the OKTA service for the purpose of authentication and authorisation. Set Up Org2org and SCIM Configuration In OKTA To manage designated technical team members To maintain CMDB & Service Catalogue & technical documentation relating to IDAM configuration items To participate in the IDAM Change Management process

WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. To handle all RTR- GL related activities, handling clients call and helping the cited in case of any queries and supporting the team in case of any adhoc request , closing of GL without any discrepancy. What you'll be doing: Preparation of year end financials along with notes to accounts, schedules, reports, etc, (as per revised Schedule III) required for audit and Liase with auditor to resolve all their queries. Coordinating with auditors for Interim audit and providing the details / schedules required by them. Preparation of monthly and quarterly P&L, Balance sheet along with all schedule and other reports required by management. Doing monthly analysis of P&L and Balance sheet items and highlight major variances/ observations to management. Handling all GL related queries thru mails & calls from OPCO Team, Inter department, Agency & Region. SOX Compliance. What you'll need: Graduate with minimum 3 to 4 years of experiencing in GL and accounting department Strong communication skills for negotiation & reconciliation Self-motivated Commercially focused with a strong Client service approach Confidence in dealing and building relationships both internally and externally Well organized with strength in prioritizing Flexible attitude to achieve results.