Deputy Manager - Operations

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.Manage various teams both from process and people front- Provide overall leadership to the department ensuring all deadlines are met and customer issues, concerns and questions are resolved in accordance with our Service Level Agreements- Review of standard & ad-hoc journal entries, balance sheet reconciliation & Financial Reporting- Experience in Inter Company, Fixed assets, Month end close. - Review FA tasks based on month end calendar and checklist- Weekly/monthly calls with onshore team for performance review/dashboard- Ensure timely and accurate delivery of SLA in tight turnaround time- Reporting to internal and external clients. (KPI, Dashboard etc.)- Drive continual process improvements- Ensure all compliances are followed/met- Guide, coach and mentor team members- Build relationship/bonding within the team- Train and mentor people while maintaining discipline within the team- Excellent Communication skills – written and verbal- Proficient in ERP- Good analytical skills- Proficient in advance MS Office- Ability to work under pressure & manage tight deadlines- Multi tasking- People Management skills- Client Management skills- SLA / Process Management skills- Experience in leading AP teams'- Good analytical skills- Strong MS Office Knowledge- Strong attention to details

Qualifications

B.Com / M.Com /MBA Fin/CA Inter/CMA Inter/CA qualified (preferred)