Admin & Infra Specialist/Associate: · Responsible for identifying new premises for branch, negotiate with Landlord, fixing rental and finalization of agreement. · Recovery of security deposits · Responsible for repairs and maintenance of the assigned branches/Regional offices with in TAT. · Finalization of Owner Scope of work and BOQ · Better Coordination with all Branches/ RBM/SRBM and ZH and ensure all the branches are functioning without any infra related issues. · Ensure proper utilization of vendors. · Ensuring all service tickets are closed with in time lines. · Ensure relocation of the Branches are managed in a better way. · Ensure updating MIS on a regular basis. · Processing Purchase Request/Purchase orders/Invoice and ensure timely payment made to vendors. · 5+ years of relevant experience from Banks/NBFC’s. Job Type: Full-time Pay: ₹800,000.00 - ₹1,200,000.00 per month Benefits: Provident Fund Schedule: Day shift Application Question(s): current salary and notice period ? Experience: Administrative experience in banks/NBFC: 5 years (Required) Work Location: In person Speak with the employer +91 8438634456
Position Title: Lead Specialist - Fraud Monitoring Location: Chennai Job Purpose: The Chargeback and Disputes Executive will manage chargeback and dispute cases, ensuring timely resolution and compliance with payment industry regulations. This role requires close collaboration with internal and external teams to mitigate risks and minimize financial losses. Key Responsibilities: Chargeback Management: Handle chargeback cases, gather evidence, and submit disputes to card networks and payment processors. Dispute Resolution: Address customer disputes and work with banks, financial institutions, and internal teams to resolve claims. Reporting: Maintain chargeback records, generate reports, and monitor trends for management. Risk Mitigation: Identify patterns in disputes and suggest process improvements to reduce chargebacks. Customer Communication: Keep customers informed about dispute statuses and resolution processes. Skills and Qualifications: Experience: 2-3 years in chargeback management or related fields. Skills: Analytical, detail-oriented, strong communication, and knowledge of card network rules. Tools: Familiarity with chargeback management software and Microsoft Office. Education: Any UG degree mandatory. Night shift, No cab facility Job Type: Full-time Pay: ₹500,000.00 - ₹800,000.00 per year Benefits: Provident Fund Schedule: Day shift Application Question(s): Current CTC and Notice period ? Experience: fraud investigation: 2 years (Required) Work Location: In person
Position Title: Lead Specialist - Chargeback and Disputes Location: Chennai Job Purpose: The Chargeback and Disputes Executive will manage chargeback and dispute cases, ensuring timely resolution and compliance with payment industry regulations. This role requires close collaboration with internal and external teams to mitigate risks and minimize financial losses. Key Responsibilities: Chargeback Management: Handle chargeback cases, gather evidence, and submit disputes to card networks and payment processors. Dispute Resolution: Address customer disputes and work with banks, financial institutions, and internal teams to resolve claims. Reporting: Maintain chargeback records, generate reports, and monitor trends for management. Risk Mitigation: Identify patterns in disputes and suggest process improvements to reduce chargebacks. Customer Communication: Keep customers informed about dispute statuses and resolution processes. Skills and Qualifications: Experience: 2-3 years in chargeback management or related fields. Skills: Analytical, detail-oriented, strong communication, and knowledge of card network rules. Tools: Familiarity with chargeback management software and Microsoft Office. Education: Any UG degree mandatory. Night shift, No cab facility Job Type: Full-time Pay: ₹500,000.00 - ₹800,000.00 per year Benefits: Provident Fund Schedule: Day shift Application Question(s): Current CTC and Notice period ? Experience: chargeback management: 2 years (Required) Work Location: In person
Job Title: Chargeback Analyst Department: Risk/Fraud Operations Reports To: Lead/Assistant Manager Location: [WFO] Job Type: Full-Time Job Description: We are hiring a Chargeback Analyst – Merchant Side (E-commerce) with proven experience in managing fraud and non-fraud disputes across all major card networks in a card-not-present (CNP) environment. The ideal candidate will have hands-on experience with processor portals, gateways, and CRM systems, and a strong focus on gathering compelling evidence to increase win rates and achieve daily resolution targets. Key Responsibilities: ● Handle end-to-end chargeback workflows for card-not-present (CNP) transactions across Visa, MasterCard, Amex, Discover, and other card networks. ● Analyze and respond to both fraud and non-fraud chargebacks with a focus on evidence- based representments. ● Extract and compile transaction data, customer communication, and supporting documents from payment gateways and CRM systems (e.g., Shopify, Salesforce, Zendesk, Magento, etc.). ● Operate efficiently across multiple processor portals (Stripe, PayPal, Adyen, Worldpay, etc.) to manage dispute cases. ● Prepare and submit chargeback responses to processors within strict deadlines, adhering to card network rules. ● Continuously monitor dispute win/loss outcomes and take corrective actions to improve recovery and reduce revenue loss. ● Work closely with customer service and fraud teams to ensure accurate and complete dispute documentation. ● Identify dispute trends and root causes to suggest improvements in fraud prevention and customer service. ● Maintain high accuracy while meeting daily productivity targets and internal quality standards. ● Aim to increase chargeback win ratio through effective documentation and strategic representment practices. Requirements: ● 3-4 years of hands-on experience handling e-commerce chargebacks from the merchant side. ● Strong understanding of card network rules and dispute handling processes in a CNP environment. ● Proficient in using multiple processor portals and payment gateways. ● Skilled in CRM tools for pulling customer history and communication to support dispute responses. ● Experience in compiling and submitting effective evidence to maximize representment success. ● Proven ability to meet daily targets and work under time-sensitive conditions. ● Strong communication, analytical, and documentation skills. Job Type: Full-time Pay: ₹300,000.00 - ₹500,000.00 per year Benefits: Provident Fund Schedule: Night shift Application Question(s): current ctc and notice period ? Experience: chargeback and disputes handling: 4 years (Required) Shift availability: Night Shift (Required) Work Location: In person
Accounts Payable Maker Process Experience of Working on Indian companies is mandatory Max number of invoices to be processed per day Salary upto 14 lacs Anna Salai,Chennai Job Type: Full-time Pay: ₹800,000.00 - ₹1,400,000.00 per year Schedule: Day shift Application Question(s): Current CTC and Notice period ? Have u worked for Indian companies ? Experience: Accounts payable: 8 years (Required) Work Location: In person
1)Graduation mandatory 2)Languages : Hindi & English & Tamil fluency is mandatory 3)Age less than 35 years 4) Pure customer service role, No targets no sales 5)Rotational shift 6 ) Chennai location - No virtual interview will be done Job Type: Full-time Pay: ₹180,000.00 - ₹500,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Education: Bachelor's (Required) Language: Tamil (Required) Hindi (Required) Malayalam (Preferred) Telugu (Preferred) Work Location: In person
1)Graduation mandatory 2)Languages : Hindi & English & Tamil fluency is mandatory 3)Age less than 35 years 4) Pure customer service role, No targets no sales 5)Rotational shift 6 ) Chennai location - No virtual interview will be done Job Type: Full-time Pay: ₹180,000.00 - ₹500,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Education: Bachelor's (Required) Language: Tamil (Required) Hindi (Required) Malayalam (Preferred) Telugu (Preferred) Work Location: In person
Position Title: Lead Specialist - Fraud Monitoring Location: Chennai Job Purpose: The Chargeback and Disputes Executive will manage chargeback and dispute cases, ensuring timely resolution and compliance with payment industry regulations. This role requires close collaboration with internal and external teams to mitigate risks and minimize financial losses. Key Responsibilities: Chargeback Management: Handle chargeback cases, gather evidence, and submit disputes to card networks and payment processors. Dispute Resolution: Address customer disputes and work with banks, financial institutions, and internal teams to resolve claims. Reporting: Maintain chargeback records, generate reports, and monitor trends for management. Risk Mitigation: Identify patterns in disputes and suggest process improvements to reduce chargebacks. Customer Communication: Keep customers informed about dispute statuses and resolution processes. Skills and Qualifications: Experience: 2-3 years in chargeback management or related fields. Skills: Analytical, detail-oriented, strong communication, and knowledge of card network rules. Tools: Familiarity with chargeback management software and Microsoft Office. Education: Any UG degree mandatory. Night shift, No cab facility Job Type: Full-time Pay: ₹500,000.00 - ₹1,200,000.00 per year Benefits: Provident Fund Schedule: Day shift Application Question(s): Current CTC and Notice period ? Have u worked in Amazon/Flipkart/Paypal or any ecommerce companies ? Experience: Risk management: 4 years (Required) Work Location: In person
Position Title: Lead Specialist - Chargeback and Disputes Location: Chennai Job Purpose: The Chargeback and Disputes Executive will manage chargeback and dispute cases, ensuring timely resolution and compliance with payment industry regulations. This role requires close collaboration with internal and external teams to mitigate risks and minimize financial losses. Key Responsibilities: Chargeback Management: Handle chargeback cases, gather evidence, and submit disputes to card networks and payment processors. Dispute Resolution: Address customer disputes and work with banks, financial institutions, and internal teams to resolve claims. Reporting: Maintain chargeback records, generate reports, and monitor trends for management. Risk Mitigation: Identify patterns in disputes and suggest process improvements to reduce chargebacks. Customer Communication: Keep customers informed about dispute statuses and resolution processes. Skills and Qualifications: Experience: 2-3 years in chargeback management or related fields. Skills: Analytical, detail-oriented, strong communication, and knowledge of card network rules. Tools: Familiarity with chargeback management software and Microsoft Office. Education: Any UG degree mandatory. Night shift, No cab facility Job Type: Full-time Pay: ₹1,000,000.00 - ₹1,500,000.00 per year Benefits: Provident Fund Schedule: Day shift Application Question(s): Current CTC and Notice period ? Have u worked in Amazon/Flipkart/Paypal or any ecommerce company ? Experience: chargeback and disputes handling: 7 years (Required) Work Location: In person
Channel Operations Job Title: Channel Support Agent/ Onboarding Agent Department: Customer Support Reports To: Manager Location: Chennai/Hyderabad Job Type: Full-Time Job Description: We are seeking a motivated and customer-focused Channel Support Agent / Onboarding Agent to join our team. In this role, you will be responsible for providing exceptional support to our partners and customers, ensuring a smooth onboarding experience, and assisting with any inquiries related to our online store. You will play a crucial role in enhancing customer satisfaction and driving the success of our channel partners. Key Responsibilities: Onboarding Support: ● Guide new partners through the onboarding process, ensuring they understand our platform, tools, and resources. ● Conduct training sessions and provide documentation to help partners effectively utilize our online store. ● Assist partners in setting up their accounts, product listings, and payment processing. Customer Support: ● Respond to inquiries from partners and customers via communication channels in a timely and professional manner. ● Troubleshoot and resolve issues related to orders, payments, and account management. ● Maintain a high level of product knowledge to provide accurate information and support. Communication: ● Act as a liaison between partners and internal teams, ensuring clear communication and timely resolution of issues. ● Identify areas for improvement in our onboarding process and support services. Documentation and Reporting: ● Maintain accurate records of partner interactions and onboarding progress in our CRM system. ● Prepare reports on common issues, feedback, and suggestions for process improvements. Continuous Improvement: ● Stay updated on industry trends and best practices to enhance the onboarding experience and support services. ● Collaborate with the product and marketing teams to improve resources and tools available to partners.Requirements ● 1-2 years in a high-volume help desk role, providing technical support and guidance in a fast-paced environment. ● Excellent spoken and written communication skills, with fluency in comprehension and expression. ● Ability to accurately capture and document information while following processes correctly. ● Quick learner, receptive to feedback, and adaptable to process updates. ● While primarily an individual contributor, must engage in cross-training, collaboration, and program development efforts Job Type: Full-time Pay: ₹500,000.00 - ₹1,200,000.00 per year Benefits: Provident Fund Schedule: Night shift Application Question(s): current ctc and noticeperiod ? Requirements: ● 4+ years in a high-volume help desk role, providing technical support and guidance in a fast-paced environment? Experience: channel support/onboarding: 4 years (Required) Work Location: In person
Job Title: Payment Escalations Manager Department: Risk/Fraud Operations Job Description: We are seeking a seasoned Subject Matter Expert (SME) – Fraud Analyst with in-depth expertise in e- commerce order validation and fraud prevention. The ideal candidate will have significant hands-on experience analyzing high-risk transactions, identifying fraud patterns (account takeover, triangulation fraud, friendly fraud, identity theft), and leveraging advanced fraud detection platforms such as Signifyd, Forter, or equivalent tools. As an SME, you will be responsible for both operational execution and strategic guidance to improve fraud controls, increase accuracy, and support fraud analysts in meeting daily review targets. Key Responsibilities: ● Act as the subject matter expert in fraud risk analysis and order validation across e- commerce merchant operations. ● Guide and support analysts in detecting and preventing fraud types such as account takeovers, triangulation schemes, identity theft, and friendly fraud. ● Perform advanced review of high-risk transactions using tools like Signifyd, Forter, etc., and help calibrate risk scoring rules. ● Validate orders in real time, ensuring a balance between fraud prevention and customer experience. ● Train and mentor junior analysts to improve fraud detection accuracy and consistency. ● Drive improvements in decision-making accuracy, false-positive reduction, and daily productivity targets. ● Analyze fraud trends and escalate new fraud patterns to cross-functional teams. ● Contribute to the development and optimization of fraud rules, workflows, SOPs, and performance metrics. ● Partner with customer service, payments, and technology teams to resolve fraud-related issues quickly and effectively. ● Prepare and present weekly/monthly reports on fraud metrics, team performance, and operational gaps. Requirements: ● 4+ years of experience in e-commerce fraud detection, with at least 1–2 years in a SME or lead role. ● Deep knowledge of card-not-present (CNP) fraud scenarios and fraud operations on the merchant side. ● Hands-on experience with Signifyd, Forter, or equivalent fraud prevention systems. ● Strong understanding of transaction data, behavioral analysis, and fraud signals. ● Proven ability to train, lead, and support fraud analysts in a fast-paced, metrics-driven environment. ● Consistent track record of meeting daily targets while maintaining high accuracy in fraud detection. ● Excellent analytical, communication, and documentation skills. ● Knowledge of fraud reporting, post-transaction loss analysis, and chargeback correlation is a plus. Job Type: Full-time Pay: ₹500,000.00 - ₹1,200,000.00 per year Benefits: Provident Fund Schedule: Night shift Application Question(s): 3- 4 years in payment investigations, reconciliation, or financial operations, with leadership experience. ? current ctc and notice period ? Experience: payment investigations/reconcilaition: 4 years (Required) Work Location: In person
Job Description:We are hiring a Payment Escalations Lead with expertise in managing and resolving payment-relatedissues, overseeing failure payments, and ensuring efficient assignment tracking. This role involvesleading a team, investigating complex payment discrepancies, and collaborating with internal andexternal stakeholders to drive timely resolutions.Key Responsibilities● Manage and resolve payment escalations, ensuring timely resolution of disputes andtransaction discrepancies.● Oversee failure payments, including trace & recalls, outgoing/incoming returns, and inboundpayment discrepancies.● Monitor and assign cases across payment investigation workflows, ensuring efficient trackingand resolution.● Coordinate with financial institutions, payment processors, and internal teams to resolveescalated payment issues.● Ensure compliance with global financial regulations and internal SLA-driven workflows.● Analyze failure payment trends and recommend process improvements to enhanceefficiency.● Provide training and mentorship to junior analysts, ensuring best practices in paymentdispute resolution.● Maintain high accuracy in documentation and reporting, adhering to regulatory standards.Requirements● Bachelor's degree in Finance, Accounting, or a related field.● 3- 4 years in payment investigations, reconciliation, or financial operations, with leadershipexperience.● Proficiency in payment tracking tools, financial compliance platforms, and reconciliationsoftware.● Strong analytical mindset, leadership abilities, and effective communication skills.● Experience in high-value payment investigations, risk assessment, and fraud detection withinmultiple payment schemes. Job Type: Full-time Pay: ₹500,000.00 - ₹1,200,000.00 per year Benefits: Provident Fund Schedule: Night shift Rotational shift Application Question(s): current ctc and notice period ? dou have experience in any ECommerce industry ? Yes or No - Company Name ? Experience: payment escalations : 4 years (Required) Work Location: In person
Job Description:We are hiring a Payment Escalations Lead with expertise in managing and resolving payment-relatedissues, overseeing failure payments, and ensuring efficient assignment tracking. This role involvesleading a team, investigating complex payment discrepancies, and collaborating with internal andexternal stakeholders to drive timely resolutions.Key Responsibilities● Manage and resolve payment escalations, ensuring timely resolution of disputes andtransaction discrepancies.● Oversee failure payments, including trace & recalls, outgoing/incoming returns, and inboundpayment discrepancies.● Monitor and assign cases across payment investigation workflows, ensuring efficient trackingand resolution.● Coordinate with financial institutions, payment processors, and internal teams to resolveescalated payment issues.● Ensure compliance with global financial regulations and internal SLA-driven workflows.● Analyze failure payment trends and recommend process improvements to enhanceefficiency.● Provide training and mentorship to junior analysts, ensuring best practices in paymentdispute resolution.● Maintain high accuracy in documentation and reporting, adhering to regulatory standards.Requirements● Bachelor's degree in Finance, Accounting, or a related field.● 3- 4 years in payment investigations, reconciliation, or financial operations, with leadershipexperience.● Proficiency in payment tracking tools, financial compliance platforms, and reconciliationsoftware.● Strong analytical mindset, leadership abilities, and effective communication skills.● Experience in high-value payment investigations, risk assessment, and fraud detection withinmultiple payment schemes. Job Type: Full-time Pay: ₹500,000.00 - ₹1,200,000.00 per year Benefits: Provident Fund Schedule: Night shift Rotational shift Application Question(s): current ctc and notice period ? dou have experience in any ECommerce industry ? Yes or No - Company Name ? Experience: payment escalations : 4 years (Required) Work Location: In person
Executive Assistant or Company Secretary required Good communication mandatory Sal upto 11 lacs Day shift Age less than 30 Notice period 30 days Job Type: Full-time Pay: ₹500,000.00 - ₹1,100,000.00 per year Benefits: Provident Fund Schedule: Day shift Application Question(s): current ctc and notice period ? Experience: executive asistant/company secretary: 5 years (Required) Work Location: In person
Executive Assistant or Company Secretary required Good communication mandatory Sal upto 11 lacs Day shift Age less than 30 Notice period 30 days Job Type: Full-time Pay: ₹500,000.00 - ₹1,100,000.00 per year Benefits: Provident Fund Schedule: Day shift Application Question(s): current ctc and notice period ? Experience: executive asistant/company secretary: 5 years (Required) Work Location: In person
Job Description:We are seeking a seasoned Fraud Lead with expertise in e-commerce fraud prevention and ordervalidation. The ideal candidate will have hands-on experience analyzing high-risk transactions,identifying fraud patterns (account takeover, triangulation fraud, friendly fraud, identity theft), andleveraging advanced fraud detection platforms such as Signifyd, Forter, or equivalent tools. As aFraud Lead, you will be responsible for both operational execution and strategic guidance, ensuringfraud controls are optimized, accuracy is improved, and fraud analysts meet daily review targets.Key Responsibilities:● Act as the subject matter expert in fraud risk analysis and order validation acrosse-commerce merchant operations.● Guide and support analysts in detecting and preventing fraud types such as accounttakeovers, triangulation schemes, identity theft, and friendly fraud.● Perform advanced review of high-risk transactions using tools like Acctertify, Signifyd, Forter,etc., and help calibrate risk scoring rules.● Validate orders in real time, ensuring a balance between fraud prevention and customerexperience.● Train and mentor junior analysts to improve fraud detection accuracy and consistency.● Drive improvements in decision-making accuracy, false-positive reduction, and dailyproductivity targets.● Analyze fraud trends and escalate new fraud patterns to cross-functional teams.● Contribute to the development and optimization of fraud rules, workflows, SOPs, andperformance metrics.● Partner with customer service, payments, and technology teams to resolve fraud-relatedissues quickly and effectively.● Prepare and present weekly/monthly reports on fraud metrics, team performance, andoperational gaps.Requirements:● 4+ years of experience in e-commerce fraud detection, with at least 1–2 years in a SME orlead role.● Deep knowledge of card-not-present (CNP) fraud scenarios and fraud operations on themerchant side.● Hands-on experience with Signifyd, Forter, or equivalent fraud prevention systems.● Strong understanding of transaction data, behavioral analysis, and fraud signals.● Proven ability to train, lead, and support fraud analysts in a fast-paced, metrics-drivenenvironment.● Consistent track record of meeting daily targets while maintaining high accuracy in frauddetection.● Knowledge of fraud reporting, post-transaction loss analysis, and chargeback correlation is aplus. Job Type: Full-time Pay: ₹700,000.00 - ₹1,200,000.00 per year Benefits: Provident Fund Schedule: Night shift Rotational shift Application Question(s): current ctc and notice period ? Have u worked in any Ecommerce industry ? Experience: fraud investigations: 9 years (Required) Work Location: In person
Handling inbound calls Rotational shifts Location Andheri east - Mumbai For a bank Age upto 35 Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Provident Fund Schedule: Rotational shift Application Question(s): current ctc and notice period ? Experience: customer service: 1 year (Preferred) Work Location: In person
Field collections Day shift Salary upto 17k(including petrol allowance) Job Type: Full-time Pay: ₹15,000.00 - ₹17,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person
handling inbound calls Resolve customer queries Should know English, Hindi and tamil Rotational shift ( NO night shift for females) Asge upto 35 Job Type: Full-time Pay: ₹180,000.00 - ₹500,000.00 per year Benefits: Provident Fund Schedule: Rotational shift Application Question(s): current ctc and notice period ? Experience: Customer service: 1 year (Preferred) Language: Fluent Hindi (Required) Fluent Tamil (Required) Fluent English (Required) Work Location: In person
Field collections Day shift Salary upto 17k(including petrol allowance) Job Type: Full-time Pay: ₹15,000.00 - ₹17,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person