Skill required:
Talent Acquisition - HR Delivery Strategy
Designation:
Delivery Operations Associate Manager
Qualifications:
Any Graduation
Years of Experience:
10 to 14 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do?
- Provide end to end process and policy expertise/input to future state Global and Local design for all Global Recruitment process including Data analysis, Pipeline management, Trend analysis, Marketplace analysis, Talent forecasting, Requisition Management, Sourcing, Screening, Onboarding & Retention of Candidate
- Provide leading practices, Industry benchmarks and process design considerations incorporating build to operate efficiency design principles
- Provide leading input for technology configuration (Cloud HRIS – Workday/Success Factors, Taleo or other ATS) and assist in identifying gaps and matching automation opportunities
- Provide inputs and participation in end to end process scenarios development and testing for recruitment module of Cloud HRIS or ATS
- Create and maintain Job Aids, Global and Local Work Instructions and help train Service delivery teams
- Own and manage all process escalations, while working with Global Service delivery teams
- Evaluate process and technology gaps in Talent Acquisition, works with internal and Client stakeholders to affix permanent as well as interim solutions
- Meet Hiring Plans provided by the Client
- Reporting of capacity utilization, hiring trends, productivity, time to fill, and other applicable SLAs and OLAs
- Meet targets provided by Client for hiring plans across geography supported
- Leverage onshore:offshore model by working with internal stakeholders to meet targets and optimize capacity utilization
- Consultative approach with Client stakeholders providing industry best practices in Recruitment and Talent Acquisition
- Run Delivery Center as P&L and be accountable for running a profitable business
- Provide oversight of all major TA processes from a client perspective
- Level 9-13 will be the span for this role
- Should have managed span of 80-100 FTEs/Contractors
- Manage team or recruiters and recruitment admins supporting Talent Acquisition processes outsourced to Accenture for the given Client What are we looking for?
- Graduation/Post Graduation in Human Resources from a top school/college preferred
- Minimum 7+ years of experience in HR consulting & delivery for Recruitment processes across multiple clients
- Workday, Taleo or SuccessFactors certification preferred
- Cross industry exposure on Recruitment transformation projects
- Exposure to Lean, Six Sigma and Operational Excellence practices
- Preferred Global Recruitment certification (like SHRM, AIRS)
- Stakeholder Management
- Change Management
- Talent Management
- US Recruitment
- Demand Management
- Leadership Development
- Succession Planning
- Journey Management
- Demonstrates excellent client care skills.
- Expert knowledge and vision for the assigned service line.
- Produces solutions to complex business problems.
- Develops new concepts and opportunities within their Service Line.
- Contributes to policy and direction setting. Roles and Responsibilities:
- In this role you are required to do analysis and solving of moderately complex problems
- Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures
- The person requires understanding of the strategic direction set by senior management as it relates to team goals
- Primary upward interaction is with direct supervisor or team leads
- Generally interacts with peers and/or management levels at a client and/or within Accenture
- The person should require minimal guidance when determining methods and procedures on new assignments
- Decisions often impact the team in which they reside and occasionally impact other teams
- Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
- Please note that this role may require you to work in rotational shifts
