Delivery Lead Senior Manager

Skill required: Digital Inside Sales - Inside Sales
Designation: Delivery Lead Senior Manager
Qualifications:Any Graduation
Years of Experience:8–12 yrs in strategy, operations or transformaton
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will serve as a strategic advisor and operational enabler to the Portfolio lead in Accenture Operations. This role drives execution of strategic priorities, ensures alignment across transformation programs, and maintains the rhythm of business operations. It is pivotal in translating vision into action, fostering cross-functional collaboration, and enabling leadership effectiveness. This role drives execution of strategic priorities, ensures alignment across transformation programs, and maintains the rhythm of business operations. It is pivotal in translating vision into action, fostering cross-functional collaboration, and enabling leadership effectiveness.
What are we looking for? Impact Areas - Client: Improve delivery rigor and transformation outcomes. - Financials: Portfolio financials, Cost optimization levers visibility - People: Lead attrition action plans and engagement programs. - Growth: Sales pipeline review and support organic and inorganic expansion into new logos, markets, and offerings. Skills: - Strategic planning and execution - Executive communication and presentation - Cross-functional collaboration - Governance and performance tracking Tools: Proficiency in PowerPoint, Excel, and Accenture internal platforms Advanced Degree: MBA or equivalent preferred Certifications: PMP, Lean Six Sigma, or Gen AI-related credentials Global Exposure: Experience working across geographies and cultures Leadership: Proven ability to influence senior stakeholders and lead change Innovation: Familiarity with emerging technologies and transformation frameworks
Roles and Responsibilities: 1. Strategic Planning & Execution - Lead the development and tracking of transformation roadmaps and performance scorecards across DIS and Sales Ops portfolios - Drive initiatives such as Gen AI deployment, Intelligent Operations, and CCI improvement plans. - Support global performance reviews and action planning for client delivery issues and attrition management. 2. Leadership Enablement & Governance - Own the cadence of leadership meetings, including Monthly Operating Reviews (MORs), town halls, and strategic connects. - Coordinate with regional and global leads to ensure consistent governance and reporting structures. 3. Operational Excellence - Manage cross-functional initiatives such as talent strategy, attrition mitigation, and hiring alignment across geographies. - Drive compliance and controls, including data security awareness and self-assessment programs. 4. Executive Communications - Develop and deliver strategic decks for leadership forums, client engagements, and internal communications. - Support storytelling and transformation narratives for DIS and Sales Ops teams. 5. Talent & Culture Development - Lead initiatives around People Lead enablement, supervisor training, and career development pathways. - Partner with HR and L&D to drive engagement, onboarding, and retention strategies. 6. Stakeholder Management - Act as liaison between leadership and delivery teams, ensuring alignment and timely execution of strategic priorities. - Collaborate with global stakeholders across APAC, NA, LATAM, and EMEA for performance and transformation initiatives.