We are looking for a customer-focused Customer Service Representative to handle customer inquiries, provide product information, and resolve issues. The ideal candidate will have excellent communication and problem-solving skills. If you are empathetic and thrive in a customer-oriented environment, wed love to hear from you!

Roles & Responsibilities
Respond to customer inquiries and complaints through various channels (phone, email, chat).Provide accurate information about products or services.Resolve customer issues and complaints in a professional and timely manner.Process orders, returns, and refunds according to company policies.Maintain detailed and accurate records of customer interactions.Follow up with customers to ensure satisfaction.Collaborate with internal teams to resolve complex issues.Identify customer needs and provide solutions to enhance their experience.Stay updated on product knowledge and company policies.Handle high-volume customer interactions efficiently and professionally.

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Customer Service Representative