40 Customer Focused Jobs

As a member of the HR People services team at HSBC, your role will involve handling customer instructions in line with Standard Operating Procedures. You will be responsible for providing accurate Management Information (MI) along with insightful analysis and recommendations. It will be your duty to ensure that all inputs are received in the prescribed formats and consolidate data within the agreed timelines. Seeking feedback regularly from customers and stakeholders will be crucial for enhancing processes continuously. Building effective relationships with peers and other HR professionals by adopting a consultative approach is essential. Additionally, you will play a key role in mitigating ...

URGENT HIRING !!! location's : Canada , Australia , New Zealand ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc For more information call or whatsapp +91 9220850077 Key Responsibilities: 1. Customer Relationship Management Develop and nurture long-term relationships with existing and potential customers. Understand customer needs, preferences, and challenges to offer personalized solutions. Act as the primary point of contact for key clients. 2. Customer Support & Issue Resolution Address customer complaints, queries, and concerns in a timely manner. Collaborate with internal teams (sales, support, product) to resolve customer issues effectiv...

Branch Manager, Broking QuickTurtle is looking for a dynamic and experienced Branch Manager to lead our Broking operations. If you have comprehensive knowledge across broking products, sales, operations, and team leadership, with a strong focus on achieving business targets and fostering growth, we invite you to take charge of one of our key branches. Key Responsibilities Oversee all facets of branch operations , demonstrating strong knowledge in distribution, operations, customer service, human resources, administration, and sales. Utilize your expertise in Broking Products, Insurance, and Investment products like Mutual Funds, PMS (Portfolio Management Services), and AIF (Alternative Inves...

Branch Manager, Broking QuickTurtle is looking for a dynamic and experienced Branch Manager to lead our Broking operations. If you have comprehensive knowledge across broking products, sales, operations, and team leadership, with a strong focus on achieving business targets and fostering growth, we invite you to take charge of one of our key branches. Key Responsibilities Oversee all facets of branch operations , demonstrating strong knowledge in distribution, operations, customer service, human resources, administration, and sales. Utilize your expertise in Broking Products, Insurance, and Investment products like Mutual Funds, PMS (Portfolio Management Services), and AIF (Alternative Inves...

Branch Manager, Broking QuickTurtle is looking for a dynamic and experienced Branch Manager to lead our Broking operations. If you have comprehensive knowledge across broking products, sales, operations, and team leadership, with a strong focus on achieving business targets and fostering growth, we invite you to take charge of one of our key branches. Key Responsibilities Oversee all facets of branch operations , demonstrating strong knowledge in distribution, operations, customer service, human resources, administration, and sales. Utilize your expertise in Broking Products, Insurance, and Investment products like Mutual Funds, PMS (Portfolio Management Services), and AIF (Alternative Inves...

Branch Manager, Broking QuickTurtle is looking for a dynamic and experienced Branch Manager to lead our Broking operations. If you have comprehensive knowledge across broking products, sales, operations, and team leadership, with a strong focus on achieving business targets and fostering growth, we invite you to take charge of one of our key branches. Key Responsibilities Oversee all facets of branch operations , demonstrating strong knowledge in distribution, operations, customer service, human resources, administration, and sales. Utilize your expertise in Broking Products, Insurance, and Investment products like Mutual Funds, PMS (Portfolio Management Services), and AIF (Alternative Inves...

As an Associate Content Analyst at LSEG, you will be responsible for researching and collecting financial and non-financial information on companies globally, particularly focusing on Environmental, Social, and Corporate Governance (ESG) data. Your primary duty will involve sourcing and administering database data, ensuring high productivity and quality standards, staying updated on market developments, resolving client queries efficiently, and collaborating with distributed teams and data providers to deliver high-quality data. Additionally, you will work on special projects related to the ESG dataset and proactively identify and resolve data issues. **Key Responsibilities:** - Administer d...

As a Growth Strategist at our client's well-established and diversified company in the Retail space, your role will be crucial in driving business growth across multiple sectors. You will be responsible for creating and executing strategies to expand the customer base, enhance retention, and maintain a competitive edge in the market. Your strategic thinking, strong leadership skills, and data-driven approach will play a key role in guiding the company's growth initiatives. Key Responsibilities: - Design and implement comprehensive growth strategies aligned with long-term objectives. - Identify and pursue new growth opportunities through partnerships, acquisitions, and market expansion. - Dev...

As an Engineer Parts & Service for the Service division (PTS) of Chicago Pneumatic brand within the Power Technique Business Area, your role involves supporting and improving PTS activities in your respective region. You will be responsible for the Technical Service & Operations of the Region and increasing Aftermarket Revenue through the promotion of different Aftermarket products and activities in the regions through dealers. This position requires regular domestic travel and frequent interaction with customers. Key Responsibilities: - Coordinate and develop dealers as PTS is a dealer-driven organization - Ensure total customer satisfaction and retain existing customer loyalties - Promote ...

As a dynamic SuccessFactors Presales Manager, you will play a crucial role in leading presales activities and ensuring successful client engagements. Your deep understanding of SAP SuccessFactors solutions and exceptional presentation skills will be key in driving the presales efforts effectively. **Key Responsibilities:** - **Client Engagement:** - Lead and manage presales activities, including client presentations, product demonstrations, and solution design for SAP SuccessFactors. - **Solution Design:** - Develop tailored SuccessFactors solutions that align with client needs and business objectives. - **Proposal Development:** - Create compelling proposals and RFP responses that highlight...

**Job Description:** SpotDraft, a revolutionary CLM platform, is seeking a passionate Product Specialist to join their fast-growing Customer Success team. Your primary mission will be to troubleshoot and resolve product issues for SpotDraft customers efficiently. You will collaborate with Product & Engineering teams to enhance the product and educate customers on SpotDraft's solutions. **Key Responsibilities:** - Troubleshoot and Resolve Issues: Utilize your expertise to quickly solve customer problems. - Collaborate: Work closely with Product & Engineering teams to enhance the product. - Educate: Assist customers in understanding SpotDraft's solutions to maximize their potential. **Qualific...

Key Responsibilities Will be responsible for managing the collections process. Ensuring timely payments and maintaining positive relationships with customers. To resolve payment issues effectively. Will have to take care of the entire R2R process. From Invoicing to collection, SOW creation from Salesforce,. Key Requirements The candidate should possess a relevant working experience of a minimum of 3 years. The ideal candidate has strong communication skills, a customer-focused approach, and the ability to effectively balance assertiveness with professionalism to resolve payment issues. Should be able to invoice in NetSuite.

As discussed, Maple Digital International is looking for a Buy Back Executive for the Nashik location. Maple is one of India's leading Apple Premium Resellers and Authorised Service Providers, offering a top-notch experience for all Apple products. With an e-commerce presence across PAN India and physical stores in Mumbai and Mangalore, Maple has been associated with Apple since 2005, ensuring customers an exceptional experience in both sales and service. The core values of Maple include exceptional customer empathy, process intelligence, and a commitment to delivering an unmatched customer experience. Key Responsibilities: - Greeting customers and providing assistance - Demonstrating Apple ...

You will play a crucial role as an enthusiastic and customer-focused admissions coordinator, aiding prospective students throughout the admission process. Your responsibilities will include guiding applicants, offering insights into academic programs and campus life, evaluating applications, and representing the institution at various recruitment events. Your key responsibilities will involve promptly responding to inquiries from potential students, furnishing comprehensive details regarding admission prerequisites, programs, and financial assistance. Additionally, you will be tasked with reviewing and processing student applications and related documents. Active participation in recruitment...

As a Vertical Manager-Digital, your primary responsibility will be to oversee the management of new features related to schemes or UPI. You should have a strong focus on customer satisfaction and possess the ability to envision real-life scenarios to develop robust implementations from the outset. Your role will involve automating various customer journeys pertaining to card management to enhance overall efficiency and ensure prompt turnaround times, keeping the customer's perspective in mind. Collaboration with relevant partners will be essential to enhance transaction success rates. Additionally, you will be tasked with leading a team of product managers to ensure efficient and high-qualit...

As a part of the London Stock Exchange Group (LSEG), you will play a crucial role in contributing to the global financial markets infrastructure and data business. With a dedication to excellence and open-access partnerships, we strive to deliver high-quality services that meet the expectations of our valued customers. Leveraging our extensive experience, deep knowledge, and worldwide presence across financial markets, we empower businesses and economies globally to drive innovation, manage risk, and create job opportunities. For over 300 years, LSEG has been a key player in supporting financial stability and growth across communities and economies on a global scale. Headquartered in the Uni...

As an experienced Technology Recruiter at UBS, your primary responsibility will be to act as a trusted advisor and manage the recruitment process for Group Operations And Technology Office (GOTO). You will play a crucial role in steering the sourcing strategy to identify and hire the right candidates, managing relationships with hiring managers and other HR specialists, and partnering with US based recruiters to share viable candidates for other technology roles. Additionally, you will contribute towards continuous improvement initiatives or ad-hoc projects to enhance the recruitment process. You will be part of the US GOTO recruitment team based in the United States while residing in India....

URGENT HIRING !!! location's : Canada , Australia , New Zealand ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc For more information call or whatsapp +91 9220850077 Key Responsibilities: 1. Customer Relationship Management Develop and nurture long-term relationships with existing and potential customers. Understand customer needs, preferences, and challenges to offer personalized solutions. Act as the primary point of contact for key clients. 2. Customer Support & Issue Resolution Address customer complaints, queries, and concerns in a timely manner. Collaborate with internal teams (sales, support, product) to resolve customer issues effectiv...

As a Relationship Officer in the Finance Sector based in Malappuram District, you will play a crucial role in promoting financial products, generating leads, and achieving monthly targets. Your responsibilities will include promoting and selling deposit schemes, identifying and generating leads through field visits and references, following up with customers to convert leads into business, maintaining customer relationships and providing after-sales service. Reporting to the branch manager on a daily basis, you will be expected to achieve monthly sales targets. The ideal candidate for this position should possess a Degree qualification, whether freshers or experienced. You should have good c...

The primary purpose of your role is to support the company's Commercial team by providing analysis on Business Partner income. This will assist in developing and maximizing commercial opportunities with key partners in alignment with the overall commercial strategy. Reporting to the Head of Commercial and collaborating closely with the Commercial Managers, you will offer daily support to the team to achieve key objectives, such as enhancing commercial terms for memberships and executing commercial and marketing plans. Your ultimate goal is to consistently deliver results that enhance the company's reputation within the marketplace and the independent travel sector. Your key responsibilities ...

As a Business Requirements Analyst, you will be responsible for understanding, gathering, and preparing business requirements. You will collaborate with internal and external teams to comprehend customer needs and elaborate on project details. Working closely with Automation Engineers, Data Analysts, and Business Intelligence Analysts, you will ensure the successful execution of deliverables. Your role will require strong technical writing, decision-making, and problem-solving skills, along with a proficient command of the English language. Flexibility in working hours is essential as you may need to work in UK or US shifts based on business requirements. You should have appropriate mathemat...

As an Expert Technical Support Engineer at Schneider Electric, you will play a crucial role in providing expert level support to our in-country local support teams. Your responsibilities will include resolving high-level technical problems brought by customers, Application Engineers, Sales personnel, and Engineering. You will be tasked with identifying and qualifying product failures, assisting Engineering in resolving issues, and maintaining case tracking in our CRM system. Additionally, you will research and document technical problems and solutions, design, plan, research, evaluate, and test complex systems used to monitor and control electrical equipment and building management systems. ...

You will be responsible for generating revenue from Banks/NBFCs/Fintechs in your assigned territory and ensuring achievement of annual revenue targets. You will take ownership of business opportunities for all of YSPs products and services in the region, from lead generation to contract closure and implementation, including handling RFPs. Maintaining a healthy pipeline of opportunities is crucial, both with new clients and for expanding business through new product penetration with existing clients. It is important to submit call reports and pipeline updates to management regularly to ensure transparency and progress tracking. Networking, staying updated on market intelligence, and enhancing...

Say yes to a better tomorrow with SHL, People Science. People Answers. A great benefits package is offered in a culture where career development, ongoing manager guidance, collaboration, flexibility, diversity, and inclusivity are all intrinsic. Join a team where there is a huge investment in SHL, making it the perfect time to become a part of something transformational. As a part of SHL India, your responsibilities will include: - Booking supplier invoices to the ledgers using the Procurement system Coupa. - Downloading supplier invoices from supplier portals as needed. - Reviewing Employee expenses to ensure policy adherence in the expense system Certify. - Tracking aged creditors and reso...

The Storage Engineer is responsible for supporting and maintaining availability and performance of all disk storage & SAN switches in production as well as non-production environments. You will work as part of a results-oriented service delivery team and support other storage engineering & operations teams. Additionally, you will participate in root cause analysis of problems, identify areas for process improvement, remediate issues, and execute tasks to deliver on project-based initiatives. You will provide L1 support for all disk storage related issues across the enterprise and respond to and assist in production operations in a 24/7 environment. You will provide support to and coordinate ...