28 Customer Focused Jobs

As discussed, Maple Digital International is looking for a Buy Back Executive for the Nashik location. Maple is one of India's leading Apple Premium Resellers and Authorised Service Providers, offering a top-notch experience for all Apple products. With an e-commerce presence across PAN India and physical stores in Mumbai and Mangalore, Maple has been associated with Apple since 2005, ensuring customers an exceptional experience in both sales and service. The core values of Maple include exceptional customer empathy, process intelligence, and a commitment to delivering an unmatched customer experience. Key Responsibilities: - Greeting customers and providing assistance - Demonstrating Apple products and giving product demos - Offering outstanding customer service and sales skills - Assisting in merchandise display and organizing selling floor and stock areas - Maintaining a professional attire and reflecting the brand's commitment to customers - Attending regular internal/Apple refresher trainings - Staying updated on current promotional offers and events Qualifications Required: - HSC qualification with good communication skills - Customer-focused with a sales attitude - Ability to multitask, be attentive to customers, and remain flexible to business needs - Ability to work well in a team and take initiative independently Maple Digital International goes above and beyond as an Apple Authorised Service Provider by introducing innovative overnight Apple services for battery and display replacements. They offer hassle-free pick-up and drop services during unconventional hours, ensure swift 10-hour guaranteed services for screen and battery replacements, and provide next-day delivery services. With the market's best trade-in value, Maple ensures customers receive optimal returns when upgrading their Apple devices. The company is committed to delivering an unparalleled customer experience in both sales and service. The company is currently in an expansion mode with plans to increase the number of stores and business avenues, providing challenging growth opportunities within the organization. Maple Digital International deals with Apple products as a reseller and authorized service provider, offering screen and battery replacements, as well as overnight Apple services. Maple Digital Technology International Pvt Ltd has a flat organizational structure with an open-door policy, providing great exposure and performance-related rewards even for newcomers. The salary structure will be discussed during the personal interview round based on fitment for the role, with competitive compensation offered as per industry standards. The interview will be conducted by the HR Manager, and functionally, the position will report to a specific individual within the organization. The company has over 100 employees working with them.,

You will play a crucial role as an enthusiastic and customer-focused admissions coordinator, aiding prospective students throughout the admission process. Your responsibilities will include guiding applicants, offering insights into academic programs and campus life, evaluating applications, and representing the institution at various recruitment events. Your key responsibilities will involve promptly responding to inquiries from potential students, furnishing comprehensive details regarding admission prerequisites, programs, and financial assistance. Additionally, you will be tasked with reviewing and processing student applications and related documents. Active participation in recruitment events, college fairs, and campus tours to allure potential candidates will also be part of your role. Maintaining precise records of admission data will be vital to the success of this position. This is a full-time job opportunity with benefits such as paid time off and performance bonuses. The work schedule for this position is during the day, with the work location being in person.,

As a Vertical Manager-Digital, your primary responsibility will be to oversee the management of new features related to schemes or UPI. You should have a strong focus on customer satisfaction and possess the ability to envision real-life scenarios to develop robust implementations from the outset. Your role will involve automating various customer journeys pertaining to card management to enhance overall efficiency and ensure prompt turnaround times, keeping the customer's perspective in mind. Collaboration with relevant partners will be essential to enhance transaction success rates. Additionally, you will be tasked with leading a team of product managers to ensure efficient and high-quality output. Your leadership and coordination skills will play a crucial role in driving the team towards achieving its goals effectively.,

As a part of the London Stock Exchange Group (LSEG), you will play a crucial role in contributing to the global financial markets infrastructure and data business. With a dedication to excellence and open-access partnerships, we strive to deliver high-quality services that meet the expectations of our valued customers. Leveraging our extensive experience, deep knowledge, and worldwide presence across financial markets, we empower businesses and economies globally to drive innovation, manage risk, and create job opportunities. For over 300 years, LSEG has been a key player in supporting financial stability and growth across communities and economies on a global scale. Headquartered in the United Kingdom, LSEG operates significantly in 70 countries spanning EMEA, North America, Latin America, and Asia Pacific, with a global workforce of 25,000 employees, over half of whom are based in Asia Pacific. LSEG is identified by the ticker symbol LSEG. In the realm of Data & Analytics, our recent acquisition of Refinitiv has enabled us to offer a comprehensive range of financial data and top-notch analytics that drive innovation and growth in global markets. Our high-performance solutions encompass trading, market surveillance, wealth solutions, and more, all aimed at enhancing the performance of our clientele. Additionally, FTSE Russell, a prominent global provider of financial indexing, benchmarking, and analytic services, oversees more than $16 trillion benchmarked to our indices and offers an extensive array of data services and research. The amalgamation of Refinitiv and FTSE Russell has equipped LSEG with leading capabilities in data, analytics, indices, and benchmarks. Joining the Order and Rights Management team in Bangalore, you will be responsible for overseeing the order management, order processing administration, billing, and collections functions for Refinitiv, an LSEG enterprise. Collaborating with regional centers in Geneva, London, St. Louis, Costa Rica, and Sydney, the team in Bangalore plays a pivotal role in providing order management support to customers. In addition to managing key compliance functions for order processing and maintaining product administration and country price lists, the team is committed to continuously enhancing internal order processes to elevate customer service standards. Your essential day-to-day responsibilities may include: - Leading the order process for select products, which involves entering orders into specialized permissioning or electronic fulfillment systems and ensuring timely and accurate order fulfillment in collaboration with internal stakeholders. - Promptly escalating all delays to internal groups, including senior team members as necessary. - Upholding defined standards for quality and productivity, being accountable for meeting and maintaining these benchmarks. - Handling internal customer queries and communications professionally, with a focus on service excellence. - Collaborating with team members to ensure internal and external customer requirements are met, attending team meetings to stay updated. - Managing online maintenance, lapsing of subscriptions, and access-related issues. - Assisting the billing team in validating online invoices and portals. - Monitoring the group email account to ensure timely action on requests according to agreed turnaround times. - Creating and modifying customer master data and working towards meeting agreed volume, service, and quality targets. Qualifications: - Graduate/post-graduate in a related field such as commerce or accounting. Required Skills: - Proficiency in data interpretation. - Sound knowledge of computer systems, with familiarity in SAP and Sales force considered advantageous. - Strong customer focus, ability to prioritize tasks, and attention to detail. - Excellent learning abilities, timeline-oriented, and adept at multitasking. - Exceptional written and verbal communication skills, with a collaborative team spirit. - Capability to work independently on multiple activities, demonstrating effective prioritization and critical issue resolution skills. - Flexibility to work night shifts. In this role, you will be a mid-level professional with expertise in a technical field or specialization, contributing to the development of your skills and experience in your specific function. You will have a good understanding of the roles of relevant functional groups within your area and will be encouraged to suggest process improvements through investigative, analytic, or diagnostic services. You will have a moderate impact, leading straightforward projects and associated teams, providing input to department objectives and goals, and being responsible for managing your time and responsibilities effectively. Additionally, you may be involved in complex projects that impact a Business Unit or regional area and have opportunities to train or mentor colleagues. Your strategic planning and decision-making skills will be put to use as you set priorities to meet deadlines, develop plans to achieve short-term objectives, and apply a range of policies or standards in straightforward situations. You will be involved in identifying and resolving standard technical and operational issues, making decisions that involve interpreting data, planning your work, and refining methods and techniques used. At LSEG, we are committed to driving financial stability, empowering economies, and enabling customers to achieve sustainable growth. Our culture is built on a foundation of values including Integrity, Partnership, Excellence, and Change, guiding all our decisions and actions. With a workforce of 25,000 individuals across 65 countries, we value individuality and encourage you to bring your authentic self to work, contributing to our diverse workforce. You will experience a collaborative and creative environment where new ideas are welcomed, and sustainability is a key focus across our global operations. Together, we are dedicated to re-engineering the financial ecosystem to support sustainable economic growth, including the acceleration of the just transition to net zero, fostering the growth of the green economy, and creating inclusive economic opportunities. As part of our team, you will have access to a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives. Please review this privacy notice carefully, as it outlines the personal information that London Stock Exchange Group (LSEG) may hold about you, its intended use, how it is obtained, your rights, and how to contact us as a data subject. If you are a Recruitment Agency Partner submitting candidates to LSEG, it is crucial that you ensure the candidates applying are aware of this privacy notice.,

As an experienced Technology Recruiter at UBS, your primary responsibility will be to act as a trusted advisor and manage the recruitment process for Group Operations And Technology Office (GOTO). You will play a crucial role in steering the sourcing strategy to identify and hire the right candidates, managing relationships with hiring managers and other HR specialists, and partnering with US based recruiters to share viable candidates for other technology roles. Additionally, you will contribute towards continuous improvement initiatives or ad-hoc projects to enhance the recruitment process. You will be part of the US GOTO recruitment team based in the United States while residing in India. Leveraging our global recruiting network, you will be a problem solver for hiring managers, ensuring they are satisfied by providing them with the right candidates. Your role as a recruiter will be pivotal in safeguarding our competitive edge through the acquisition of our most valuable asset our people. To excel in this role, you should ideally possess 3+ years of in-house Corporate recruiting experience and have a total of 7+ years of work experience. Previous exposure to technology recruitment within the financial services sector, a strong track record in direct sourcing, and the ability to attract and engage candidates are essential. You should be an ambassador of best practices, capable of supporting good decision-making, and adept at multitasking, organization, and prioritization. Additionally, your skills in presenting ideas, advocating important values, and fostering collaboration will be highly valued. UBS, as the world's largest and only truly global wealth manager, operates through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management, and the Investment Bank. With a presence in over 50 countries and a commitment to diversity and inclusion, UBS offers a supportive work environment where employees are empowered to drive success. As part of our inclusive culture, we value collaboration and recognize that great work is achieved through teamwork. If you are an individual with a career break looking to make a comeback, we welcome applications through our Career Comeback program. UBS is an Equal Opportunity Employer that values and celebrates the diverse cultures, perspectives, skills, and experiences within our workforce. We are committed to disability inclusion and provide reasonable accommodations throughout the recruitment process. Join UBS and be part of a team dedicated to putting people first, offering new challenges, growth opportunities, and a flexible work environment. Your career journey matters, and together, we can achieve more.,

URGENT HIRING !!! location's : Canada , Australia , New Zealand ( Not In India ) Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc For more information call or whatsapp +91 9220850077 Key Responsibilities: 1. Customer Relationship Management Develop and nurture long-term relationships with existing and potential customers. Understand customer needs, preferences, and challenges to offer personalized solutions. Act as the primary point of contact for key clients. 2. Customer Support & Issue Resolution Address customer complaints, queries, and concerns in a timely manner. Collaborate with internal teams (sales, support, product) to resolve customer issues effectively. Ensure high levels of customer satisfaction and retention. 3. Sales & Business Growth Identify upselling and cross-selling opportunities to maximize customer value. Work closely with the sales team to drive customer acquisition and revenue growth. Conduct follow-ups on renewals, subscriptions, and contract negotiations. 4. Customer Engagement & Feedback Gather and analyze customer feedback to improve products/services. Organize customer surveys, feedback sessions, and loyalty programs. Develop and implement strategies to enhance the customer experience. 5. Reporting & CRM Tools Management Maintain and update customer records in CRM software (Salesforce, HubSpot, Zoho, etc.). Track and analyze customer behavior, trends, and satisfaction levels. Prepare weekly/monthly reports on customer interactions and improvements.

As a Relationship Officer in the Finance Sector based in Malappuram District, you will play a crucial role in promoting financial products, generating leads, and achieving monthly targets. Your responsibilities will include promoting and selling deposit schemes, identifying and generating leads through field visits and references, following up with customers to convert leads into business, maintaining customer relationships and providing after-sales service. Reporting to the branch manager on a daily basis, you will be expected to achieve monthly sales targets. The ideal candidate for this position should possess a Degree qualification, whether freshers or experienced. You should have good communication and convincing abilities, be honest and customer-focused, and possess basic knowledge of financial products. A target-oriented mindset, the ability to work well in a team, and a positive attitude are essential for success in this role. The working hours for this position are from 9:30 AM to 5:30 PM, Monday to Saturday. The salary ranges from Rs.12,000 to Rs.25,000 per month based on experience, with additional performance-based incentives. The job type is full-time, permanent, and open to freshers. The interview timings are from 10:30 AM to 12:30 PM and 2:30 PM to 4:30 PM. Please call in advance to confirm the interview schedule. The interview venue is Vallanchira Avenue, Jaseela Junction, Near South Indian Bank, Manjeri, Malappuram. For inquiries or to schedule an interview, you can contact 9562400081, 9562400084, or 0483-3582445. In addition to a competitive salary and incentives, this position offers a flexible schedule and requires in-person work at the specified location.,

The primary purpose of your role is to support the company's Commercial team by providing analysis on Business Partner income. This will assist in developing and maximizing commercial opportunities with key partners in alignment with the overall commercial strategy. Reporting to the Head of Commercial and collaborating closely with the Commercial Managers, you will offer daily support to the team to achieve key objectives, such as enhancing commercial terms for memberships and executing commercial and marketing plans. Your ultimate goal is to consistently deliver results that enhance the company's reputation within the marketplace and the independent travel sector. Your key responsibilities will include supporting the delivery of commercial terms by tracking targets and overrides, providing recommendations for necessary actions, ensuring accurate data collection from credit control, offering monthly board analysis on budgeted and forecasted business partner incomes, tracking commercial performance across businesses to optimize partner agreements, creating relevant reports, and keeping all Business Partner contractual documentation up to date. You will also be responsible for tracking performance for Preferred Partners, leading the Commercial Reporting project, maintaining internal trackers for member targets and incentives, and supporting the delivery of the annual Business Partner Income budgeted revenue contribution. To excel in this role, you should be commercially astute with experience in a fast-paced environment, preferably in travel. Clear communication skills with both internal and external stakeholders, excellent organization skills, ability to prioritize tasks, managing multiple tasks effectively, attention to detail, ability to work independently, working well under pressure, and meeting deadlines are essential. Strong administrative skills, customer focus, proactive analytical thinking, financial acumen, experience in managing budgets, advanced knowledge of Microsoft Excel, ability to work independently and drive initiatives, and being entrepreneurial are also key attributes required. As a successful candidate, you will be a highly effective team player, target/results-driven, with a solid understanding of business, commerce, and trading. You should be able to think broadly, strategically, and react tactically, demonstrate confidence, resilience, and tenacity, be results-focused, determined, and solution-oriented.,

As a Business Requirements Analyst, you will be responsible for understanding, gathering, and preparing business requirements. You will collaborate with internal and external teams to comprehend customer needs and elaborate on project details. Working closely with Automation Engineers, Data Analysts, and Business Intelligence Analysts, you will ensure the successful execution of deliverables. Your role will require strong technical writing, decision-making, and problem-solving skills, along with a proficient command of the English language. Flexibility in working hours is essential as you may need to work in UK or US shifts based on business requirements. You should have appropriate mathematical knowledge, excellent communication skills, and a knack for critical thinking. A continuous drive for professional development and a customer-focused approach will be beneficial in this role. Proficiency in at least one job-associated programming language such as Python, D3, Javascript, HTML5, SQL, PowerBi, Tableau, Azure Cognitive Services, or Power Platforms is required. The ideal candidate for this position is a graduate with a keen interest in business analysis and the ability to work effectively in a collaborative environment.,

As an Expert Technical Support Engineer at Schneider Electric, you will play a crucial role in providing expert level support to our in-country local support teams. Your responsibilities will include resolving high-level technical problems brought by customers, Application Engineers, Sales personnel, and Engineering. You will be tasked with identifying and qualifying product failures, assisting Engineering in resolving issues, and maintaining case tracking in our CRM system. Additionally, you will research and document technical problems and solutions, design, plan, research, evaluate, and test complex systems used to monitor and control electrical equipment and building management systems. In this role, you will be expected to prioritize critical site escalations, particularly for Global Strategic Accounts and Strategic Partners. To succeed, you should hold an engineering degree in electrical, building automation, or computer science, or possess equivalent experience. Your background should include system troubleshooting, diagnosis, and problem-solving for software, hardware, networking, databases, power and/or electrical systems, building automation and control, HVAC, and IoT device & cloud-based connectivity. Experience with Microsoft Windows and Linux operating systems, as well as knowledge in building management communication protocols such as BacNet, LON, Modbus, is essential. A positive attitude, enthusiasm, self-motivation, customer focus, and strong written and oral English communication skills are key attributes for this role. You should also be comfortable working in a fast-paced, dynamic environment, collaborating with individuals with diverse technical backgrounds. Previous experience in Technical Support will be highly valued. The role offers independence, variety, and the opportunity to influence an exciting growth journey. You will work in an international market-leading company with a focus on individual growth, education, and numerous development opportunities. The position is based in Bangalore, providing great prospects for professional development and growth within Schneider Electric. At Schneider Electric, we value an open and friendly corporate culture where employees take initiative and responsibility. We encourage our employees to exercise judgment, deliver exceptional service to our customers, and maximize their potential. Join us on this journey where "Life is On," and experience an inspiring work environment with exciting technical challenges and growth opportunities. We look forward to receiving your application and welcoming you to our team at Schneider Electric! Please visit www.se.com to learn more about Life Is ON. Location: IN-Karnataka-Bangalore Schedule: Full-time Unposting Date: Ongoing,

You will be responsible for generating revenue from Banks/NBFCs/Fintechs in your assigned territory and ensuring achievement of annual revenue targets. You will take ownership of business opportunities for all of YSPs products and services in the region, from lead generation to contract closure and implementation, including handling RFPs. Maintaining a healthy pipeline of opportunities is crucial, both with new clients and for expanding business through new product penetration with existing clients. It is important to submit call reports and pipeline updates to management regularly to ensure transparency and progress tracking. Networking, staying updated on market intelligence, and enhancing product knowledge are key aspects of the role. By proactively gathering market intel and closely monitoring competitor activities, you can gain a competitive advantage. Collaboration is essential, as you will work closely with internal teams across different geographies and external partners to deliver the best customer experience. Upholding high levels of ethics and integrity in all interactions with colleagues, partners, and clients is non-negotiable. In terms of skills, you should have a bachelor's and/or master's degree, excellent networking abilities with decision-makers in the financial sector, strong customer focus, and the capability to create and deliver impactful presentations. Analytical skills for creating commercial proposals, effective communication skills, problem-solving abilities, adaptability to changing client needs, and proficient time management and prioritization skills are also required for success in this role.,

Say yes to a better tomorrow with SHL, People Science. People Answers. A great benefits package is offered in a culture where career development, ongoing manager guidance, collaboration, flexibility, diversity, and inclusivity are all intrinsic. Join a team where there is a huge investment in SHL, making it the perfect time to become a part of something transformational. As a part of SHL India, your responsibilities will include: - Booking supplier invoices to the ledgers using the Procurement system Coupa. - Downloading supplier invoices from supplier portals as needed. - Reviewing Employee expenses to ensure policy adherence in the expense system Certify. - Tracking aged creditors and resolving queries with suppliers. - Providing necessary data to internal and external auditors. Essential qualifications include experience in an Indian accounting standards environment and knowledge of GST. Desired qualifications include familiarity with Infor and Coupa, although full training will be provided. We are looking for a strong team-player who can work collaboratively, is customer and performance-focused, methodical, and organized. Join SHL today to unlock the possibilities of businesses through the power of people, science, and technology. With over 40 years of experience in the industry of people insight, SHL continues to lead the market with powerhouse product launches, groundbreaking science, and business transformation. When you inspire and transform people's lives, you will experience the greatest business outcomes possible with SHL's products, insights, experiences, and services. Discover the diverse, equitable, and inclusive culture at SHL and enjoy an employee benefits package that caters to you and your family. Benefit from support, coaching, and on-the-job development to achieve career success in a fun and flexible workplace. Join SHL, an equal opportunity employer that supports and encourages applications from a diverse range of candidates with inclusive recruitment processes. Choose a new path with SHL and be part of transforming workplaces worldwide.,

The Storage Engineer is responsible for supporting and maintaining availability and performance of all disk storage & SAN switches in production as well as non-production environments. You will work as part of a results-oriented service delivery team and support other storage engineering & operations teams. Additionally, you will participate in root cause analysis of problems, identify areas for process improvement, remediate issues, and execute tasks to deliver on project-based initiatives. You will provide L1 support for all disk storage related issues across the enterprise and respond to and assist in production operations in a 24/7 environment. You will provide support to and coordinate with internal users, operations staff, and vendor resources for root cause analysis. Participation in an on-call rotation for after-hours support based on escalations is required. Your responsibilities also include providing technical analysis, resolving problems, proposing solutions, participating as a resource for project-driven initiatives, and identifying and automating manual tasks using scripting and application development. You are expected to have mid-level experience with a variety of disk storage subsystems and SAN switches including Hitachi, Nimble, NetApp, Qumulo, and Brocade. A deep understanding of SCSI, NFS, and CIFS protocols is necessary. Experience in disk storage configuration management, hands-on experience with storage-based replication technologies, automation tools, and good English speaking and written skills are essential. You should possess top-tier critical thinking and problem-solving skills, the ability to work in a service-oriented team environment, project management, organization, and time management skills. Being customer-focused and dedicated to the best possible user experience, along with effective communication with both technical and business resources, is also required.,

We are CirrusLabs, a niche digital transformation company dedicated to helping customers realize value through innovation. Our mission is to co-create success with our customers, partners, and community by enabling employees to dream, grow, and make things happen. At CirrusLabs, we are committed to excellence and strive to maintain integrity with our employees and customers. Every action we take is driven by value, and the core of our organization lies in our well-knit teams and employees. As a member of our team, you are the core of a values-driven organization. You possess an entrepreneurial spirit and enjoy working as part of well-knit teams. Valuing the team over the individual, you welcome diversity at work and within the greater community. Unafraid to take risks, you appreciate a growth path with your leadership team that fosters personal and professional development both inside and outside the organization. You thrive on continuing education programs sponsored by the company to strengthen your skills and become a thought leader in the industry. We are currently seeking a talented SAP FI Functional Consultant (Product Owner Role) to join our team. If you are excited to be part of a winning team and are eager to grow your career, CirrusLabs is the perfect place for you. Location: Hyderabad Experience: 6 - 8 years Your Role: As a Product Owner, you will be responsible for a portfolio of applications and ensuring that it delivers value to the company. Your duties include optimizing the system, supporting client practitioners nationwide, and driving your portfolio to provide perceived value to the business. Additionally, you will be responsible for supporting and developing bespoke SAP modules designed to manage financial postings for the business's partners. Your primary role involves enhancing the existing solution to meet evolving business and technological requirements, resolving business issues, and aligning with the long-term application roadmap. This challenging position requires flexibility in communicating across different audiences, including D-Level senior management, technical teams, wider business stakeholders, project-oriented teams, service-oriented teams, and various relationships within the organization. You will have access to client infrastructure to leverage knowledge and expertise from multiple domains to drive innovation forward. To excel in this role, we are looking for evidence of strong skills in the following areas: - Project Management: Understanding project management concepts, managing small projects up to 30k. - Product Ownership: Familiarity with Agile methodologies, product roadmap structuring, and progress tracking. - Requirement Gathering: Ability to listen to stakeholders, work as a subject matter expert, translate needs into technical specifications, and champion standardization. - Vendor Relationships: Collaborating with internal and external vendor teams to maximize value. - Service Management: Accountability for product support and IT service delivery, understanding KPIs, metrics, and issue escalation. Your Professional Experience: Essential: - Technical Project Management exposure - Business analysis experience - Cloud-based applications management - SAP FI experience - Strong configuration and testing skills in SAP FI - Vendor management expertise - Relationship building skills - Analytical, logical, and methodical approach - Troubleshooting and problem management skills - Excellent communication and customer-focused attitude - Ability to translate technical issues into business language - Full project life-cycle experience - Information Systems Management degree Desirable: - Agile exposure - PRINCE2 and ITIL certifications,

Are you a hardworking, self-motivated, and tenacious salesperson with experience in the New Homes market and Shared Ownership Reporting to the Regional Sales Manager, you will need to be an ambitious individual with a track record of meeting targets in a demanding sales environment. Previous experience as a sales associate for a house builder or housing association is essential. Your ability to provide high levels of customer service is crucial, as it underpins everything we do. You should be a team player, as well as a self-motivated and dynamic individual with a target-driven attitude. Essential skills for this role include knowledge and experience in Shared Ownership, first-class negotiation skills, a proven track record in high-end property sales (preferably in new homes), and the ability to meet and exceed targets. Excellent written and oral communication skills are a must, along with proficiency in using computer systems such as Microsoft Excel, Teams, and In-House CRM. Being customer-focused with attention to detail and strong organizational skills are also important. Your duties will include advising customers on the sales journey, ensuring the sales suite is presentable, managing the sales database, meeting and greeting customers on-site, taking customers" details and qualifying their requirements, dealing with incoming sales enquiries, conducting viewings, and maintaining stock units. Key requirements for this role include the ability to troubleshoot, work well in a team, be available to work weekends, and have flexibility regarding working days and hours. Access to your own transport is necessary as we are a multi-site organization, and some roles may require occasional travel between offices, with expenses covered. If you believe you possess the qualities we are looking for and are interested in working for an organization that can truly make a difference in people's lives, we encourage you to apply without delay. Join us at L&Q, where we offer a community-focused workplace environment that nurtures personal and professional growth. As part of our team, you will have access to a wide range of benefits, including generous annual leave, an excellent pension scheme, a health cash plan, life assurance, an employee assistance program, a recognition bonus scheme, family-friendly policies, diverse networking groups, volunteer time, and opportunities for learning and development. We are committed to providing quality homes that are affordable to all and aim to build aspiration, opportunity, and confidence in the communities we serve. At L&Q, we value our employees and their well-being. We are committed to supporting work-life balance and offer flexible working arrangements to accommodate changing demands and circumstances. We are dedicated to inclusion, diversity, and social responsibility, and we expect all our employees to support our environmental policy and initiatives. If you are ready to be a part of a team that prioritizes its people and strives for excellence, apply now and be a part of our mission to create homes and neighborhoods that everyone can be proud of.,

As a Service Operations Support in 3-phase SERVICE, you will be responsible for delivering exceptional service to existing customers. With a minimum of 10-12 years of experience, you will specialize in handling 3-phase UPS Break Down Maintenance, Preventive Maintenance, and installation and commissioning. Your leadership skills will be utilized in managing a team of 2-3 engineers and executing projects with vendor coordination. Assigning calls to ASPs and ensuring task completion will be a key aspect of your role. Your proactive approach will involve promptly following up on service requests, providing customer feedback, and conducting safety checks on all UPS and supplied equipment during routine visits. You will also conduct onsite training for customers" facility teams to educate them on safe and effective UPS system use and maintain necessary records. Identifying business opportunities to increase service revenue through AMC, UPS accessories, and batteries inquiries will be an important focus. Establishing field test methods, monitoring test quality, providing recommendations for UPS performance improvements, and presenting findings to managers and supervisors will be part of your responsibilities. Additionally, you will ensure the calibration of measuring instruments and availability of necessary items in the toolkit for field use. Monitoring inventory levels and reordering materials when required will also be part of your duties. Qualifications: - Diploma or Bachelor's Degree in Electrical or Electronics Engineering is highly desirable Skills: - Process-oriented and customer-focused individual with a drive to provide the highest level of field service support to improve sales and profitability - Knowledge of UPS systems and working knowledge of the electrical industry - Strong interpersonal skills - Excellent active listening and customer service skills Join our team as a Service Operations Support and contribute to efficient service delivery for all accounts within the assigned area.,

Your core focus in this role will be to drive a successful bike shop, engage with the community, and create value for cyclists in your city. It is essential that you possess knowledge about bicycles, ride regularly, and enjoy interacting with local cycling communities. In addition, being ruthlessly organized and extremely customer-focused are key traits needed to deliver a fantastic rider experience at the bike shop. By embodying these qualities, you will contribute to the overall success and growth of the shop while fostering a positive and welcoming environment for cyclists.,

You will be a part of the Sales department with 1-2 years of experience. As a Sales Executive, your primary responsibility will be to achieve budgeted targets by acquiring new clients and expanding the volume of business and assets. This will require you to have a deep understanding of clients" needs and requirements in order to effectively position the products and services offered by the company. Your key responsibilities will include contacting clients regularly to ensure their satisfaction with the service and returns generated. You will be accountable for sales activities, marketing strategies, client relationship management, and revenue maximization. Additionally, you will be expected to follow up with non-trading customers to activate them and generate revenue for the business. To excel in this role, you must possess excellent communication and interpersonal skills. Being customer-focused and willing to go the extra mile to deliver exceptional service will be crucial. Previous experience in the broking industry and a good understanding of the financial market will be advantageous for this position. Join us in Indore and contribute to our team by utilizing your skills to drive sales growth and build strong relationships with clients.,

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues. The main role of a Support engineer is to troubleshoot and resolve highly complex techno-functional problems. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise. Position is for HCM Workforce Management Functional Senior Technical Analyst with implementation/Support background in Oracle HCM Cloud Applications. As an Oracle HCM Cloud Workforce Management Functional specialist, you will be working both at offshore and onshore client engagements which involves Support/implementation of Oracle HCM Cloud modules Time and Labor, Absence Management, Workforce Scheduling and Employee Health and Safety. You will be interacting with the customer to understand their business processes and map them to HCM Cloud Modules. You will be expected to Design, develop solution and Support using Oracle HCM Cloud tools and technology to meet business requirement. Create comprehensive technical design document. Unit testing of the solution keeping end to end business flow in mind. Work as part of an existing team and communicate effectively with all the team member and business stakeholders. Education & Experience: BE, BTech, MCA or equivalent preferred. Other qualifications with adequate experience may be considered. 6+ years relevant working experience Functional/Technical Knowledge & Skills: At least 6+ years of Oracle Fusion HCM implementations or Support exposure with module-leading hands on Functional experience in following Workforce Management modules Exposure to HCM modules Core HR, Time and Labor, Absence Management, Workforce Scheduling and Employee Health and Safety. Should have good knowledge of Fast Formula, BI & OTBI Reports, Value Set, UDT and Personalization. Should have experience in workflow configuration using BPM. Strong technical knowledge in Oracle HCM Cloud security setup is desired. Should have experience in client-facing role and must have worked on Requirement Gathering, Product Workshop & Demo, CRP, UAT etc. Should have excellent communication, Project/stakeholder/team management skills and experience. Should have excellent documentation, presentation, customer handling, problem-solving, solution design skills, and experience. Exposure to personalization Strong customer focus, excellent problem-solving and analytical skills. Personal Attributes: Self-driven and result-oriented Strong problem-solving/analytical skills Strong customer support and relation skills Effective communication (verbal and written) Focus on relationships (internal and external) Strong willingness to learn new things and share them with others Influencing/negotiating Team player Customer focused Confident and decisive Values Expertise (maintaining professional expertise in own discipline) Enthusiasm Flexibility Organizational skills Values and enjoys coaching/knowledge transfer ability Values and enjoys teaching technical courses Note: Should be flexible to work in rotational shifts. Career Level - IC3+,

You have an excellent opportunity for the profile of System Support Engineer in Bandra BKC with a salary range of 3-4 LPA. As a System Support Engineer, you will be responsible for handling and addressing daily L1/L2 and technical support calls from client users. Your duties will include basic troubleshooting of the application, monitoring for performance-related issues, installing and configuring application updates, developing professional relationships with co-workers and clients, logging and updating issues in the support ticketing system, and addressing user tickets within the given SLA. To excel in this role, you should have the ability to understand the application and related business processes and user requirements. You must possess good working knowledge of IIS, SQL queries (SQL Server), Windows services, console applications, .Net application settings, configurations, operating systems, database operations with SQL Server, T-SQL, stored procedures, and Web APIs. Being customer-focused with good written and spoken English communication skills, a learning attitude, and flexibility to work on Sundays, holidays, and rotational shifts are essential for this position. Additionally, Arabic speaking skills will be considered an added advantage. If you are interested in learning more about this opportunity, please contact us at 7039030614 or email us at sbs.hraarti@gmail.com. Thank you.,

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. The role of Global Customer HUB (HUB) engineer is to receive incoming calls for assistance, manage service requests, monitor specific queues, provide assistance to customers, and perform translations in accordance with service standards and perform other administrative work. The HUB engineer will establish relationships with other departments within Oracle to resolve problems and transfer knowledge to both internal and external customers. Working hours will be determined by a shift pattern, Work shift might be adjusted if 24*7 support is required for business needs. The HUB engineer's responsibilities include but are not limited to the following: - Ensures that HUB tasks are handled during an active shift. - For engineers responsible for translations, provide verbal and/or written translations when a customer requires local language support. - Uses required systems to research/troubleshoot customer entitlement and My Oracle Support issues. - Uses SR quality guidelines when updating and managing SRs. - Monitors specific queues for unassigned, local language, route failures, and exception SRs, routing or assigning as necessary. - Responds quickly to customer requests for escalations by using the documented escalation process. - Encourages customers to use English versus local language for SR resolution. - Encourages customers to use the customer portal versus phone. - Contributes to continuous process improvement initiatives. - Reacts to system or process issues by contacting responsible technical contacts or reports problems to the Global Customer HUB manager. - Contributes to process and system development and knowledge management. Minimum requirements for the candidate: - Bachelor's degree or above. - Proficient with English. Any other language will be a plus. - At least one year of customer support experience, Call Center experience is preferred. - Attentive to details and accuracy. SKILLSET Essential: - Strong and confident communicator. - Excellent telephone manner. - Ability to write clear and concise email responses. - Customer-focused with excellent customer care skills. - Competent user of Microsoft Office applications. - Excellent problem-solving skills. - Good attention to detail. - Proactive attitude. In this role, your primary focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for customer needs. You will be responsible for fielding and resolving post-sales non-technical customer inquiries via phone and electronic means and technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for customers, you will act as a liaison between Oracle employees and the customer with moderate direction from Senior Client Relations Analysts and management. You will also provide guidance and resolution on a wide range of technical and non-technical customer issues. Resolution is primarily provided in real-time with follow-up for more complex matters.,

You have outstanding development skills with a proven track record of delivering exceptional solutions for product delivery and clients. Your strong organizational skills and keen attention to detail ensure that tasks are completed efficiently and accurately. Your excellent collaboration skills enable you to work effectively within diverse project teams, showing a genuine commitment to achieving team goals. You are proactive and take ownership of tasks, demonstrating a results-oriented approach and a can-do attitude to meet critical deadlines. You thrive in fast-paced and sometimes ambiguous work environments, adapting quickly to changing priorities. Your customer-focused mindset drives you to create outstanding outcomes for users and implementation partners. Having prior experience in financial system implementation or product development is a plus. Exposure to the banking or financial services sector is highly desirable. Familiarity with Billing, A/R, or Accounting systems and processes would be advantageous. Experience with ORMB or other OUAF products is highly desirable. Proficiency in OJet, OUAF UI tools, and JavaScript is essential for this role. Your experience in implementing Accessibility Standards and knowledge of browser specifics will be beneficial in this position.,

As a member of the Support organization, your main focus will be to provide post-sales support and solutions to Oracle's customer base while acting as an advocate for customer needs. Your responsibilities will include addressing post-sales non-technical customer inquiries through phone and electronic channels, as well as handling technical questions related to the use of and troubleshooting for Oracle's Electronic Support Services. Serving as a primary point of contact for customers, you will play a crucial role in building and maintaining strong customer relationships with Support. Additionally, you will offer guidance and support to internal Oracle employees in various customer situations and escalated issues. In the role of a Sr. Support Engineer, you will serve as the technical interface for customers, Original Equipment Manufacturers (OEMs), and Value-Added Resellers (VARs) to resolve issues pertaining to the installation, recommended maintenance, and utilization of Oracle products. A comprehensive understanding of all Oracle products within your competencies is essential, along with in-depth knowledge of multiple products and platforms. You should possess significant experience across various platforms and be capable of executing assigned tasks with minimal supervision from management. In this position, you will frequently work independently to research and develop solutions to address customer issues effectively. Your primary job responsibilities as a Support Engineer will involve troubleshooting and resolving complex techno-functional problems on a daily basis. Key skills that you will utilize include a high level of techno-functional expertise, comprehensive knowledge of Oracle products, strong problem-solving abilities, and excellent customer interaction and service skills. The position available is for an HCM Workforce Management Functional Senior Technical Analyst with a background in supporting and implementing Oracle HCM Cloud Applications. As an Oracle HCM Cloud Workforce Management Functional specialist, you will engage in client engagements both offshore and onshore, focusing on supporting and implementing Oracle HCM Cloud modules such as Time and Labor, Absence Management, Workforce Scheduling, and Employee Health and Safety. Your role will involve interacting with customers to understand their business processes and align them with HCM Cloud Modules. You will be responsible for designing, developing solutions, and providing support using Oracle HCM Cloud tools and technology to meet business requirements. In addition to the technical aspects, you will be required to create comprehensive technical design documents and conduct unit testing of solutions while considering the end-to-end business flow. Collaboration within the existing team and effective communication with all team members and business stakeholders will be crucial aspects of your role. To qualify for this position, a preferred educational background includes a BE, BTech, MCA, or equivalent qualification. Candidates with other relevant qualifications and substantial experience will also be considered. A minimum of 6 years of relevant working experience is required for this role. For this position, you should have at least 6 years of experience in Oracle Fusion HCM implementations or support exposure, with hands-on functional expertise in Workforce Management modules. Exposure to HCM modules such as Core HR, Time and Labor, Absence Management, Workforce Scheduling, and Employee Health and Safety is necessary. Proficiency in areas like Fast Formula, BI & OTBI Reports, Value Set, UDT, Personalization, workflow configuration using BPM, and Oracle HCM Cloud security setup is desired. Experience in client-facing roles, including Requirement Gathering, Product Workshop & Demo, CRP, UAT, excellent communication, project/stakeholder/team management skills, documentation, presentation, customer handling, problem-solving, and solution design skills are essential. Personal attributes like being self-driven, result-oriented, a strong problem solver with analytical skills, effective communication skills, focus on relationships, willingness to learn, influencing/negotiating abilities, being a team player, customer-focused, confident, values expertise, enthusiastic, flexible, organizational skills, and enjoying coaching/knowledge transfer and teaching technical courses are highly valued. Flexibility to work in rotational shifts is required for this role, and the career level is designated as IC3 or higher. Oracle is a world leader in cloud solutions that utilizes cutting-edge technology to address current challenges. With a rich history of over 40 years, Oracle partners with industry leaders in various sectors and continues to thrive by operating with integrity. At Oracle, we believe that true innovation flourishes when everyone is empowered to contribute. We are dedicated to fostering an inclusive workforce that provides opportunities for all. Oracle careers offer global opportunities where work-life balance is prioritized. We provide competitive benefits based on parity and consistency, support our employees with flexible medical, life insurance, and retirement options, and encourage giving back to communities through volunteer programs. We are committed to including people with disabilities in all stages of the employment process. If you require accessibility assistance or accommodation due to a disability, please reach out to us at accommodation-request_mb@oracle.com or call +1 888 404 2494 in the United States.,

What youll do: Collaborate in office two days a week with team Produce code and graphics for web intake sites Evaluate project requests based on system requirements Analyze and upload customer data to support web reporting environments Review and upload text in multiple languages Manage multiple work tasks, prioritizing responsibilities, and executing against deliverables Provide technical support for Services teams Maintain individual Key Performance targets Follow instructions and establish guidelines assigned by your manager What youll need: 2+ years of experience in web development Basic JavaScript knowledge required, experience with JSON desirable Basic HTML, CSS, and web page layout skills Graphic design skills with a good eye for layout, color, and usability Familiarity with popular web browsers and principles of accessibility Basic understanding of database structures and functionality as they affect interface design The ability to interpret instructions from diverse sources The ability to manage multiple tasks simultaneously and work within fixed deadlines The ability to learn and assimilate new information quickly Proficiency in Microsoft Office Ability to drive results through your job competencies of product and industry knowledge (service), collaboration, and web programming and development Ability to drive results through NAVEX core competencies of accountability, customer focus, drives results and instils trust Our side of the deal: We believe everyone deserves to see their path forward, and the steps in place to achieve their career and financial goals. Every team member is required to have a career plan in place, to be reviewed with their manager after six months in our team. The starting pay rate for this role is 1,000,000 INR per annum. Shifts ending between 12:00 AM IST and 07:00 AM IST are eligible for a night shift differential of 500 INR/day. Pay progression based on your performance.

Branch Manager, Broking QuickTurtle is looking for a dynamic and experienced Branch Manager to lead our Broking operations. If you have comprehensive knowledge across broking products, sales, operations, and team leadership, with a strong focus on achieving business targets and fostering growth, we invite you to take charge of one of our key branches. Key Responsibilities Oversee all facets of branch operations , demonstrating strong knowledge in distribution, operations, customer service, human resources, administration, and sales. Utilize your expertise in Broking Products, Insurance, and Investment products like Mutual Funds, PMS (Portfolio Management Services), and AIF (Alternative Investment Funds) to drive comprehensive business growth. Develop robust forecasts, financial objectives, and strategic business plans for the branch. Consistently meet and exceed business goals and metrics . Manage the branch budget effectively and allocate funds appropriately to maximize profitability and efficiency. Provide branch personnel with continuous training, coaching, development, and motivation , fostering a high-performing and engaged team. Adhere to the highest ethical standards and ensure full compliance with all relevant regulations and applicable laws. Network strategically to enhance the presence and reputation of both the branch and QuickTurtle within the market. What We're Looking For Proven experience in managing a broking branch or a similar leadership role. Comprehensive knowledge of broking products, insurance, and investment products (MF, PMS, AIF). Strong understanding of modern management techniques and organizational skills. A results-driven and customer-focused approach. Excellent leadership, team development, and motivation skills. A commitment to high ethical standards and regulatory compliance.