19 Strong Jobs

A Sales Executive's core responsibility is to drive revenue growth by identifying, engaging, and closing deals with new and existing clients . This involves various activities like lead generation, sales presentations, relationship building, and achieving sales targets. They also play a key role in understanding customer needs, providing solutions, and ensuring customer satisfaction. Key Responsibilities: Lead Generation and Qualification: Identifying potential customers (prospects) through various channels like cold calling, networking, and online research. Client Relationship Management: Building and maintaining strong relationships with both new and existing clients to understand their needs and preferences. Sales Presentations and Demonstrations: Presenting products or services to potential clients, highlighting their features and benefits, and conducting product demonstrations. Negotiation and Closing: Negotiating sales deals, preparing proposals, and closing sales to achieve or exceed sales targets. Sales Reporting and Analysis: Tracking sales performance, analyzing data, and preparing reports to monitor progress and identify areas for improvement. Collaboration and Communication: Collaborating with internal teams (marketing, customer support) to ensure a seamless customer experience and addressing any client concerns. Market Research and Analysis: Staying updated on industry trends, competitor activities, and market conditions to identify new opportunities and maintain a competitive edge. Meeting Sales Targets: Working towards achieving individual and team sales targets and contributing to the overall sales goals of the organization.

We are looking for a Corporate Accountant to prepare financial statements and oversee our budgeting and forecasting. Well rely on you to provide advice to support our companys decision-making. You should be reliable and good at math, and be able to communicate effectively with senior management and various departments. We also want you to be detail-oriented, and possess sharp business acumen. Responsibilities Gather financial data and ledgers Consolidate and analyze financial statements and results Prepare budgets and monitor expenditures Handle monthly, quarterly and annual closings Manage periodical reporting Oversee external and internal audits Analyze finances to determine risks and create forecasts Advise management on how to craft effective business plans and resolve cost-related issues Supervise Junior Accountants

As a Field Officer (Promoter) located in Mumbai, your primary role will be to promote products by ensuring stability and productivity. You will be required to sample 40 cigarettes per day and aim for 4 to 5 conversions out of these samplings. Additionally, you will need to visit one store on a daily basis to carry out your promotional activities effectively. To excel in this role, you should possess strong confidence and excellent communication skills to engage effectively with potential customers. Your responsibilities will include offering spot discounts to customers who agree to make a purchase on the spot. These discounts will be provided in the form of a Happy Code OTP sent to the customer's mobile phone. You will be responsible for capturing and tracking these OTPs for conversion purposes. Alternatively, you may also provide generic discount codes to customers and capture outlet-wise conversions for spot purchases. The ideal candidate for this position should have a minimum of 3 years of relevant experience in a similar role.,

Business Intelligence Analysts use data to catch the pulse of current market trends to better assist companies with profits. Analysts work with data from multiple locations. Data can be provided from a company database, be mined from web crawling software, or by checking in on another company's data. The collected data is then utilized to create a picture of the current market and the best path for a company to take in the future. Business Intelligence Analysts are commonly found possessing a bachelor's degree in business, management, accounting, economics, statistics, information science or a related field. Advanced degrees are in demand for senior or high profile positions. This type of job deals with a lot of data, a continually changing market, and predictions. Possessing strong analytical, organizational and forecasting skills is a huge plus in this industry.

Revalsys Technologies (P) Ltd. is seeking dynamic and savvy Sales Professionals to join our company. As a Sales Professional, you will be responsible for selling our products and services, as well as generating revenue. The ideal candidate should have 2-6 years of experience and be based in Hyderabad. Candidate Requirements: - Strong and effective communication skills in English and Hindi - Excellent written and verbal communication skills - Must possess a pleasant and professional demeanor - Proficiency in MS Office package - Strong marketing, sales, and business development skills - Ability to acquire new clients for IT solutions and projects - Perseverant with the ability to meet sales targets - A "never give up" attitude Roles and Responsibilities: - Experience in the web, mobile, and enterprise solution market - Familiarity with the IT business development process, including initial calls, understanding requirements, proposal creation, price negotiation, deal closure, and fieldwork - Strong lead management skills to create a business pipeline and plan accordingly - Understanding of the techno-commercial aspects of various technologies such as web development, mobile app development, web design, and enterprise-level business solutions - Knowledge of digital marketing processes, web, and social media-based lead generation tools and techniques - Ability to present demos and describe the benefits and features of offered solutions and services - Prior experience in acquiring projects related to online retail (e-commerce solutions), education, online travel, healthcare solutions, FMCG, and online businesses Key Skills: Lead Management, IT Marketing, Project Sales, IT Solution Sales, Software Sales,

Sales Strategy & Planning: Develop and implement strategic sales plans to achieve and exceed sales targets and expand the customer base. Analyze market trends, competitor activities, and customer needs to identify new business opportunities and adjust strategies accordingly. Set realistic and achievable sales objectives and quotas for individual sales representatives and the team. Prepare accurate sales forecasts, budgets, and reports for senior management. Team Leadership & Management: Recruit, hire, train, and onboard new sales team members. Provide ongoing coaching, mentoring, and performance feedback to sales representatives. Motivate and inspire the sales team to achieve individual and team goals, fostering a positive and competitive environment. Conduct regular team meetings, one-on-one reviews, and performance evaluations. Identify knowledge gaps within the team and organize relevant training and development programs. Sales Process & Operations: Oversee the entire sales process, from lead generation and prospecting to closing deals and after-sales support. Ensure adherence to sales policies, procedures, and CRM best practices. Manage the sales pipeline effectively, ensuring a healthy flow of qualified leads and timely deal progression. Resolve complex customer issues and sales-related concerns promptly and effectively. Client Relationship Management: Build and maintain strong, long-lasting relationships with key clients and strategic partners. Understand customer needs and provide insights for improving product offerings and service delivery. May participate in critical client meetings or negotiations to support the sales team and close high-value deals. Collaboration & Reporting: Collaborate closely with marketing, product development, finance, and other departments to ensure alignment of strategies and objectives. Present sales, revenue, and expense reports, as well as realistic forecasts, to the management team. Stay updated on industry trends, new products, and competitive landscape.

Tendering & Estimation (Pre-Construction): Tender Document Analysis: Thoroughly review and understand complex tender documents, specifications, drawings, and Bills of Quantities (BOQ) for civil engineering projects (e.g., roads, bridges, buildings, water infrastructure). Analyze contractual terms and conditions to identify potential risks, ambiguities, and opportunities within the bid. Cost Estimation & Pricing: Prepare detailed and accurate cost estimates for all project components, including materials, labor, equipment, subcontractors, overheads, and profit margins. Obtain competitive quotations from suppliers and subcontractors, ensuring up-to-date market pricing. Develop cash flow projections and financial models to support bid submissions. Bid Preparation & Submission: Formulate comprehensive and competitive tender proposals, ensuring strict compliance with all tender requirements and submission deadlines. Prepare technical submissions, detailed methodologies, work schedules, and project execution plans as part of the bid. Coordinate actively with internal departments (e.g., procurement, legal, planning) and external stakeholders during the entire tender preparation process. Participate in pre-bid meetings and conduct site visits to gain a clear understanding of project scope and site-specific conditions. Risk Assessment & Mitigation: Identify and assess commercial, technical, and contractual risks associated with each tender. Propose robust strategies for risk mitigation and contingency planning within the bid proposal. Post-Tender Activities: Participate in post-tender negotiations and provide necessary clarifications. Analyze reasons for successful and unsuccessful bids to refine future tendering strategies. II. Civil Engineering (Project Execution & Management Support): Design Review & Optimization: Review and provide expert input on civil engineering designs, ensuring strict adherence to relevant codes, standards, and best practices. Propose value engineering solutions to optimize costs and improve efficiency without compromising quality or safety. Technical Support: Provide critical technical expertise and support to project teams during the execution phase, particularly regarding quantities, specifications, and variations. Assist in resolving technical queries and on-site challenges effectively. Quantity Surveying & Billing Support: Assist with accurate quantity surveying, measurement, and verification of work completed on site. Support the preparation and verification of client bills and subcontractor payments. Site Coordination & Supervision (as needed): Occasionally visit project sites to monitor construction progress, understand challenges, and validate quantities for tendering purposes. Liaise with site teams, clients, and consultants as required. Documentation & Reporting: Maintain accurate records of all tender submissions, correspondence, and project-related documentation. Prepare regular reports on tendering activities, success rates, and relevant market trends.

1. Strategic Leadership & Vision: Develop and execute long-term strategies to achieve the company's mission and vision. Lead the formulation of the company's strategic plan, annual goals, and business objectives. Identify new business opportunities, market trends, and potential areas for expansion or diversification in the Indian and global markets. Drive innovation and ensure the company remains competitive and adaptable to market changes. 2. Operational Management & Performance: Oversee the day-to-day operations, ensuring efficiency, productivity, and quality across all departments. Establish and monitor key performance indicators (KPIs) to track organizational performance and make data-driven decisions. Optimize resource allocation to maximize profitability and operational effectiveness. Ensure the company operates within legal and ethical guidelines, adhering to all local (Maharashtra) and national regulations. 3. Financial Stewardship: Manage the company's budget, financial planning, and fiscal policies. Oversee financial performance, including revenue generation, cost control, and profitability. Develop fundraising strategies and manage relationships with investors, banks, and financial institutions. Ensure robust financial reporting and transparency to the Board of Directors and stakeholders. 4. Team Leadership & Culture: Build, lead, and mentor a high-performing executive team. Foster a positive, inclusive, and performance-driven company culture that attracts, retains, and develops top talent. Promote effective communication and collaboration across all levels of the organization. Oversee human resource strategies, including talent acquisition, development, and retention. 5. Stakeholder Relations & Representation: Act as the primary representative and spokesperson for the company to employees, customers, investors, partners, and the public. Build and maintain strong relationships with key stakeholders, including government bodies, industry associations, and the local community in Nashik. Communicate the company's vision and performance effectively to all stakeholders. Manage potential crises and maintain the company's reputation. 6. Corporate Governance: Work closely with the Board of Directors to establish and maintain strong corporate governance practices. Provide regular and comprehensive reports to the Board on the company's performance, challenges, and strategic progress. Ensure compliance with all regulatory requirements and statutory obligations in India.

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. The role of Global Customer HUB (HUB) engineer is to receive incoming calls for assistance, manage service requests, monitor specific queues, provide assistance to customers, and perform translations in accordance with service standards and perform other administrative work. The HUB engineer will establish relationships with other departments within Oracle to resolve problems and transfer knowledge to both internal and external customers. Working hours will be determined by a shift pattern, Work shift might be adjusted if 24*7 support is required for business needs. The HUB engineer's responsibilities include but are not limited to the following: - Ensures that HUB tasks are handled during an active shift. - For engineers responsible for translations, provide verbal and/or written translations when a customer requires local language support. - Uses required systems to research/troubleshoot customer entitlement and My Oracle Support issues. - Uses SR quality guidelines when updating and managing SRs. - Monitors specific queues for unassigned, local language, route failures, and exception SRs, routing or assigning as necessary. - Responds quickly to customer requests for escalations by using the documented escalation process. - Encourages customers to use English versus local language for SR resolution. - Encourages customers to use the customer portal versus phone. - Contributes to continuous process improvement initiatives. - Reacts to system or process issues by contacting responsible technical contacts or reports problems to the Global Customer HUB manager. - Contributes to process and system development and knowledge management. Minimum requirements for the candidate: - Bachelor's degree or above. - Proficient with English. Any other language will be a plus. - At least one year of customer support experience, Call Center experience is preferred. - Attentive to details and accuracy. SKILLSET Essential: - Strong and confident communicator. - Excellent telephone manner. - Ability to write clear and concise email responses. - Customer-focused with excellent customer care skills. - Competent user of Microsoft Office applications. - Excellent problem-solving skills. - Good attention to detail. - Proactive attitude. In this role, your primary focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for customer needs. You will be responsible for fielding and resolving post-sales non-technical customer inquiries via phone and electronic means and technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for customers, you will act as a liaison between Oracle employees and the customer with moderate direction from Senior Client Relations Analysts and management. You will also provide guidance and resolution on a wide range of technical and non-technical customer issues. Resolution is primarily provided in real-time with follow-up for more complex matters.,

Strategic Leadership & Vision: Develop, clearly communicate, and implement the company's overarching vision, mission, and long-term strategic plan, collaborating closely with the Board of Directors. Identify and evaluate new business opportunities, market trends, technological advancements, and competitive dynamics to drive innovation and sustainable growth. Lead the formulation and execution of strategic initiatives that align with the company's goals and create significant shareholder value. Anticipate and adapt to changes in the economic, regulatory, and competitive landscape, especially within India and Maharashtra. Operational Excellence & Performance Management: Oversee the day-to-day operations of the entire organization, ensuring efficiency, effectiveness, and alignment with strategic objectives. Establish, monitor, and manage Key Performance Indicators (KPIs) across all departments to track progress, optimize performance, and drive operational excellence. Ensure robust internal processes and systems are in place for seamless operations. Financial Oversight & Profitability: Partner with the Chief Financial Officer (CFO) to develop, manage, and monitor the company's financial plans, budgets, and forecasts. Ensure the company consistently meets its revenue, profitability, and growth targets. Optimize capital allocation, investment strategies, and risk management practices to ensure long-term financial stability and maximize returns. Stakeholder Engagement & Communication: Serve as the primary spokesperson for the company, representing its interests to the Board of Directors, shareholders, investors, employees, clients, partners, government bodies (including local authorities in Nashik and Maharashtra), and the public. Build and maintain strong, trust-based relationships with all key stakeholders. Effectively communicate the company's vision, strategy, and performance to internal and external audiences, fostering transparency and confidence. Team Leadership & Culture Development: Recruit, mentor, and inspire a high-performing executive management team, delegating effectively and ensuring they have the resources and support needed to succeed. Foster a positive, inclusive, and high-performance organizational culture that aligns with the company's values and promotes employee engagement, development, and retention. Champion a culture of innovation, accountability, continuous improvement, and ethical conduct throughout the organization. Risk Management & Compliance: Identify, assess, and manage significant risks that could impact the company's performance, reputation, or legal standing. Ensure the company's operations comply with all relevant legal, regulatory, and governance requirements, particularly those applicable in India (e.g., Companies Act, SEBI regulations, industry-specific laws). Uphold the highest standards of corporate governance and ethical behavior. Innovation & Market Expansion: Drive the company's innovation agenda, identifying new technologies, products, services, and business models that can enhance competitive advantage. Lead efforts to expand the company's market presence, exploring new geographies, customer segments, and distribution channels within India and potentially globally.

Installation & Setup: Install electrical wiring, conduits, fixtures, control panels, and other electrical equipment according to blueprints, technical diagrams, and relevant electrical codes. Set up and connect various electrical appliances, machinery, and systems. Ensure all new installations meet safety standards and functional requirements. Maintenance & Repair: Perform routine preventive maintenance on electrical systems, machinery, and equipment to ensure optimal performance and extend lifespan. Inspect electrical components (e.g., transformers, circuit breakers, switches, motors) to identify hazards, defects, and the need for adjustment or repair. Diagnose electrical problems using appropriate testing instruments (e.g., multimeters, meggers, clamp meters) and carry out necessary repairs efficiently. Replace faulty wiring, defective components, and worn-out parts. Troubleshooting & Fault Finding: Identify and troubleshoot electrical faults in circuits, wiring, control systems, and equipment. Analyze electrical schematics and circuit diagrams to pinpoint the root cause of malfunctions. Implement effective solutions to restore electrical functionality with minimal downtime. Safety & Compliance: Adhere strictly to all electrical safety regulations , procedures, and company policies (e.g., Lockout/Tagout - LOTO). Ensure all electrical work complies with local and national electrical codes and standards (e.g., Indian Electricity Rules ). Promote a safety-first culture and identify potential electrical hazards. Documentation & Reporting: Maintain accurate records of all work performed, including maintenance logs, repair details, parts used, and any electrical issues encountered. Prepare basic reports on electrical system status, inspection findings, and completed tasks. Blueprint & Diagram Interpretation: Proficiently read and interpret electrical blueprints, wiring diagrams, schematics, and technical specifications to plan and execute electrical tasks. Tool Usage & Maintenance: Safely and proficiently use a variety of electrical hand tools, power tools, and specialized testing equipment. Ensure proper care, calibration, and maintenance of all electrical tools and equipment. Collaboration: Work effectively with other technicians, engineers, maintenance teams, and contractors to complete projects efficiently. Communicate clearly with supervisors and colleagues regarding work progress and technical issues.

Pastry Cook creates and prepares a wide variety of baked goods, including pastries, desserts, and other sweets , often working under the supervision of a Pastry Chef. They follow recipes, ensure food safety, and maintain a clean workspace. Responsibilities may also include decorating baked goods, managing inventory, and even developing new recipes. Key Responsibilities: Baking: Preparing a variety of pastries, desserts, and other baked goods according to recipes and standards. Decorating: Applying icings, toppings, and other decorations to enhance the visual appeal of baked goods. Ingredient Preparation: Measuring, mixing, and preparing ingredients for baking. Equipment Operation: Utilizing baking equipment, including ovens, mixers, and other kitchen tools. Food Safety and Sanitation: Maintaining a clean and organized workspace, adhering to food safety and hygiene standards. Inventory Management: Monitoring and ordering necessary supplies and ingredients. Following Recipes and Instructions: Accurately following recipes and instructions, and making adjustments as needed. Assisting the Pastry Chef: Supporting the Pastry Chef in various tasks, including recipe development and staff training. Skills and Qualifications: Baking Expertise: Strong knowledge of baking techniques, pastry-making processes, and different types of doughs and batters. Creativity: Ability to decorate and present baked goods in an appealing and artistic way. Attention to Detail: Precision in measuring ingredients, following recipes, and maintaining consistent quality. Organizational Skills: Ability to manage time effectively, prioritize tasks, and maintain a clean workspace. Teamwork: Collaborating effectively with other kitchen staff. Physical Stamina: Ability to stand for extended periods and perform physically demanding tasks. Food Safety Knowledge: Understanding of food safety and sanitation regulations.

A marketing manager develops and implements marketing strategies to promote a company's products or services . This involves creating and managing campaigns, analyzing market trends, and collaborating with other teams. They are responsible for brand awareness, lead generation, and customer engagement, ultimately contributing to the company's overall success. Key Responsibilities: Developing and Executing Marketing Strategies: This includes creating comprehensive marketing plans aligned with business goals, identifying target audiences, and selecting appropriate marketing channels. Managing Marketing Budgets: Marketing managers are responsible for allocating and managing marketing budgets effectively, ensuring optimal resource allocation across various campaigns and activities. Overseeing Marketing Campaigns: They lead the planning, execution, and evaluation of marketing campaigns across various channels, including digital and traditional media. Analyzing Market Trends and Competitor Activity: Marketing managers stay informed about market trends, competitor strategies, and customer behavior to identify opportunities and threats, and to refine marketing strategies. Collaborating with Cross-Functional Teams: They work closely with sales, product development, and other teams to ensure cohesive brand messaging and coordinated marketing efforts. Monitoring and Analyzing Campaign Performance: They track key performance indicators (KPIs), analyze data, and generate reports to assess campaign effectiveness and make data-driven decisions. Managing Marketing Teams: In some cases, marketing managers lead and mentor marketing teams, fostering a collaborative and high-performing environment. Building and Maintaining Relationships: They may build relationships with media, influencers, and other partners to enhance brand visibility and reach. Staying Updated on Marketing Trends: Marketing managers need to stay abreast of the latest marketing technologies, tools, and best practices to remain competitive

A structural engineer designs, analyzes, and oversees the construction of structures like buildings, bridges, and tunnels, ensuring they are safe, stable, and can withstand various forces . They use computer-aided design (CAD) software to create detailed plans and models, and they collaborate with architects, contractors, and other engineers throughout the project. Key Responsibilities: Design and Analysis: Structural engineers create designs for new structures and assess the stability and safety of existing ones. This includes calculating loads, stresses, and material requirements. Material Selection: They choose appropriate building materials (steel, concrete, timber, etc.) based on structural needs and project specifications. Construction Supervision: They monitor construction to ensure it aligns with design plans and safety standards. Collaboration: Structural engineers work closely with architects, contractors, and other engineers to ensure the successful completion of projects. Technical Advice: They provide expert advice on structural issues and solutions. Documentation: They prepare detailed drawings, reports, and specifications. Risk Assessment: They identify potential hazards and develop mitigation strategies. Compliance: They ensure designs meet building codes, regulations, and safety standards.

We are looking for an experienced Investment Analyst to undertake financial research and report on prospective investment avenues. The successful candidate will study how an investment is likely to perform and how sustainable it is. You will participate in our sound portfolio-management strategy by providing the necessary data for our decision making process. Responsibilities Examine and assess economic and market trends, earnings prospects, financial statements and various other indicators and factors to determine suitable investment strategies Look back at previous investment decisions and the thought process of making the investment decision Liaise with fund managers and network with industry professionals Monitor closely financial press and keep a track of market trends, opportunities, risks and new investment products Compile advisory reports and make informed recommendations on new investment opportunities and funds that could enhance or diversify portfolios Develop complex financial models and analyse legal documents

Job Summary Responsible for achieving sales targets, managing distribution channels, and enhancing brand visibility in the assigned area. Key Responsibilities Sales & Revenue Generation Achieve monthly/quarterly/yearly sales targets Build relationships with retailers, wholesalers, and distributors Identify and develop new market opportunities Market & Retail Management Visit retail outlets, ensure availability & product display Gather market intelligence and competitor insights Resolve retailer issues on price, supply, promotions Distributor Management Handle distributor relations, stock, and performance Ensure inventory is maintained and stock is replenished Promotions & Merchandising Execute in-store branding, trade promotions Collaborate with marketing for launches Reporting Maintain daily/weekly/monthly sales reports Analyze sales data and report trends Tasks Secondary Sales Visit 5060 outlets/day Collect orders, check stock/freshness, arrange products Update orders in Sales App and report daily summary Primary Sales Check distributor stock Maintain FIFO, collect payments, and place orders Qualifications Education : Graduation Experience : 3+ years in FMCG Age : 25 to 45 years Gender : Male Language : Kannada, Tulu Travel : Own two-wheeler required Device : Android smartphone Working Conditions Fieldwork (9 hours daily, 8 if outside beat) Work days: Monday to Saturday Reports to: Area Sales Manager Required Knowledge FMCG market, sales channels (GT/MT/e-commerce) Product & competitor knowledge Retail marketing and analytics Skills Sales, negotiation, communication Retailer & distributor relationship management Time & territory planning Problem-solving and collaboration MS Excel and CRM tool usage Attitude Target-driven, customer-focused Resilient, ethical, self-motivated Competitive and adaptable Compensation Fixed CTC Incentive : 3,000/month on 100% target (pro-rated for 90%+) Travel Allowance : 3/km DA : 75/day Benefits : ESI, PF, Paid Leave Company Introduction Cocoguru manufactures pure coconut oil (Roasted & Cold Pressed) and coconut oil-based snacks. Products are distributed in general stores and supermarkets across Karnataka and sold on Amazon, Flipkart, and Jiomart.

We are looking for an Operations Analyst to join our team and evaluate how our company operates in order to provide recommendations on how we can improve efficiency and effectiveness across our organization. Operations Analyst responsibilities include reviewing current policies and operating procedures, developing changes to enhance efficiency and working with our managers to implement new policies and procedures as needed. Ultimately, you will work with our leaders and managers to provide ways our organization can improve efficiency and reach our goals in less time. Responsibilities Document findings, prepare reports and make recommendations Develop new processes and procedures to enhance operations Work with managers and employees to implement changes Train employees to use new systems or follow new policies Determine the effectiveness of new processes

Teaching IELTS including spoken English to the students Making teaching plans for the IELTS Program Training IELTS students to acquire their respective scores and develop excellent service Free meal House rent allowance

Role Overview : The candidate will be responsible to work with advisors and clients regarding service issues, requests, policies, procedures, and information on accounts. Direct communication with clients and advisors to assist them with their queries, open issues and resolve high level problems over the phone in timely manner. Emphasis is on creating and delivering a unique client experience that defines and differentiate advisors practices. To provide brilliant customer service by responding to advisor and client inquires in fact pace, customer-focused environment. Key Responsibilities: - First point of contact regarding service issues, troubleshooting, and enter complex service requests into appropriate systems for resolution - Educate clients and advisors on newly implement services, systems, or procedures for efficient self-service - Process complex service transactions, or resolve account service casework, which have been initiated by web-based or paper forms utilizing computer applications in a timely manner in order to meet/exceed Service goals - Interact directly with customers, inbound/outbound phone queue, to provide accurate and immediate solutions to transaction and service request. Utilize internal computer applications and enter all information in the appropriate system - Participate in Team meetings, huddles, and brainstorming sessions to discuss process updates, operational issues and identify process improvement opportunities Required Qualifications - Graduate/ Post- Graduate in finance / commerce/ business management/ operations discipline - Minimum 1-3 years of relevant work experience - Strong written and spoken communication skills - Ability to explain complex policies or concepts in time bound manner - Excellent customer service skills - Ability to explain complex policies or concepts in a straightforward, easy-to-understand manner Selection Process: HR Screening 2 Business Round Offer Discussion To apply email your resume on- chhavi.goyal@careernet.in or call on 8852831923