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Customer Relationship Management Specialist

4 years

0 Lacs

Indore Madhya Pradesh India

Posted:20 hours ago| Platform: Linkedin logo

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Skills Required

management data crm strategies analyze engagement retention outreach marketing compliance regulations hubspot salesforce communication automation reporting flexibility learning

Work Mode

Remote

Job Type

Full Time

Job Description

About the Role: EM5 is seeking a data-driven CRM Specialist to manage and optimize our customer relationship strategies. You’ll oversee our CRM system, execute targeted campaigns, and analyze customer behavior to boost engagement and retention. Key Responsibilities: Manage CRM tools and ensure data accuracy Create and optimize automated campaigns Segment customer data for personalized outreach Analyze campaign performance and customer trends Collaborate with marketing and sales teams Ensure compliance with data privacy regulations Requirements: 2–4 years of CRM experience (e.g., HubSpot, Salesforce) Strong analytical and communication skills Familiarity with marketing automation and data reporting Understanding of customer lifecycle and retention strategies Why EM5? Innovative, fast-paced environment Remote flexibility Growth and learning opportunities Competitive salary and benefits Show more Show less

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