Ecommerce Customer Care Representative

Job Description

Company Description House Of EM5 is a fast-growing startup perfume/fragrance product brand that has experienced significant growth since its inception in August 2022. We are currently looking to hire talented individuals in various domains to help us scale further. Role Description This is a full-time on-site role for an Ecommerce Customer Care Representative located in Indore. The Customer Care Representative will be responsible for providing customer support to ensure customer satisfaction, communicating effectively with customers, and demonstrating strong interpersonal skills. Qualifications Interpersonal Skills and Communication Customer Satisfaction and Customer Support Strong Customer Service skills Ability to multitask and prioritize tasks effectively Experience in a similar role is a plus Knowledge of e-commerce platforms and processes High school diploma or equivalent required Show more Show less