Company DescriptionFounded in 2009 in Indore (M.P.), India Infotech has grown into the largest Internet Marketing Company in Central India. We specialize in a wide range of services including E-commerce Website Development, SEO Services, Web Application Development, and other Internet Marketing solutions. We are a dynamic team driven by creativity and innovation, and we work with some of the USA's biggest online and high street retailers to deliver complex web applications and websites. At India Infotech, dedication and hard work are our core values, and we are looking for passionate individuals to join our rapidly growing team. Role DescriptionWe are seeking a full-time Digital Marketing Executive to join our team on-site at our Indore location. The Digital Marketing Executive will be responsible for developing and implementing marketing campaigns, managing social media accounts, creating web content, and analyzing web analytics. The role involves collaborating with different teams to ensure cohesive marketing strategies and meeting client expectations. QualificationsMarketing and Communication skillsExperience in Search Engine Marketing and Web Content WritingProficiency in Web Analytics toolsStrong analytical and problem-solving skillsAbility to work independently and as part of a teamExcellent written and verbal communication skillsBachelor's degree in Marketing, Communications, or a related fieldExperience in the IT or Internet marketing industries is a plus

Company Description India Infotech, established in 2009 in Indore, is the leading Internet Marketing Company in Central India, known for its creativity, innovation, and high-end IT services. We specialize in E-commerce Website Development & Designing, SEO Services, Web Application Development, and other Internet Marketing services. Our dedication to quality and efficiency has attracted some of the biggest online and high street retailers and wholesalers from the USA. India Infotech offers a dynamic and passionate work environment, perfect for individuals dedicated to their careers. Role Description This is a full-time, on-site role based in Indore for a Search Engine Optimization Executive. The role involves performing keyword research, executing on-page SEO strategies, building high-quality backlinks, conducting SEO audits, and managing social media marketing tasks. The SEO Executive will collaborate with different teams to enhance the company's online presence and drive targeted traffic to websites. Qualifications Experience with Link Building Knowledge of conducting SEO Audits Skills in Social Media Marketing Strong analytical and problem-solving abilities Excellent written and verbal communication skills Ability to work in a team-oriented and fast-paced environment Bachelor's degree in Marketing, Information Technology, or related field Previous experience in a similar role is a plus Show more Show less

About House of EM5: House of EM5 is a dynamic lifestyle brand known for its commitment to quality, creativity, and customer satisfaction. We believe in creating exceptional experiences for our customers through innovative products and outstanding service. As we grow, we're looking for passionate individuals to join our team and contribute to our customer-first culture. Position Overview: We are seeking a dedicated and empathetic Customer Care Representative to be the voice of House of EM5. You will play a vital role in delivering exceptional customer service by responding to inquiries, resolving issues, and providing a seamless support experience across multiple channels. Key Responsibilities: Serve as the first point of contact for customer inquiries via phone, email, live chat, and social media. Provide accurate, valid, and complete information about products, orders, shipping, and returns. Resolve product or service issues by clarifying the customer's complaint, determining the cause, and selecting the best solution. Follow up to ensure resolution and maintain high levels of customer satisfaction. Maintain detailed records of customer interactions and transactions. Collaborate with internal teams (e.g., Sales, Logistics, Product Development) to ensure a consistent customer experience. Identify and escalate priority issues appropriately. Stay up-to-date on product knowledge, brand initiatives, and service policies. Show more Show less

Company Description House Of EM5 (As seen over Shark Tank) is a rapidly growing Startup Perfume/Fragrance Product Brand established in August 2022. Within the past year, the company has experienced substantial growth, expanding over 50 times from its initial stage. House Of EM5 is currently seeking talents in various domains to further scale the business, including roles such as Manager Operations, Influencer Marketing, Head of Branding, and more. Role Description This is a full-time on-site role located in Indore for a E-commerce customer service position. The role involves providing comprehensive customer support, resolving technical issues, ensuring customer satisfaction, and utilizing analytical skills to address and resolve customer inquiries and concerns. Daily tasks include responding to customer queries, troubleshooting issues, and collaborating with team members to improve customer service processes. Qualifications Proficiency in Customer Support and Customer Satisfaction Strong Interpersonal Skills Experience in Technical Support Good Analytical Skills Excellent written and verbal communication skills Bachelor's degree in a related field is preferred Previous experience in a similar role is a plus Show more Show less

Company Description House Of EM5 is a fast-growing startup perfume/fragrance product brand that has experienced significant growth since its inception in August 2022. We are currently looking to hire talented individuals in various domains to help us scale further. Role Description This is a full-time on-site role for an Ecommerce Customer Care Representative located in Indore. The Customer Care Representative will be responsible for providing customer support to ensure customer satisfaction, communicating effectively with customers, and demonstrating strong interpersonal skills. Qualifications Interpersonal Skills and Communication Customer Satisfaction and Customer Support Strong Customer Service skills Ability to multitask and prioritize tasks effectively Experience in a similar role is a plus Knowledge of e-commerce platforms and processes High school diploma or equivalent required Show more Show less

About House of EM5: House of EM5 is a dynamic lifestyle brand known for its commitment to quality, creativity, and customer satisfaction. We believe in creating exceptional experiences for our customers through innovative products and outstanding service. As we grow, we're looking for passionate individuals to join our team and contribute to our customer-first culture. Position Overview: We are seeking a dedicated and empathetic Customer Care Representative to be the voice of House of EM5. You will play a vital role in delivering exceptional customer service by responding to inquiries, resolving issues, and providing a seamless support experience across multiple channels. Key Responsibilities: Serve as the first point of contact for customer inquiries via phone, email, live chat, and social media. Provide accurate, valid, and complete information about products, orders, shipping, and returns. Resolve product or service issues by clarifying the customer's complaint, determining the cause, and selecting the best solution. Follow up to ensure resolution and maintain high levels of customer satisfaction. Maintain detailed records of customer interactions and transactions. Collaborate with internal teams (e.g., Sales, Logistics, Product Development) to ensure a consistent customer experience. Identify and escalate priority issues appropriately. Stay up-to-date on product knowledge, brand initiatives, and service policies. Show more Show less

Job description About House of EM5: House of EM5 is a dynamic lifestyle brand known for its commitment to quality, creativity, and customer satisfaction. We believe in creating exceptional experiences for our customers through innovative products and outstanding service. As we grow, we're looking for passionate individuals to join our team and contribute to our customer-first culture. Position Overview: We are seeking a dedicated and empathetic Customer Care Representative to be the voice of House of EM5. You will play a vital role in delivering exceptional customer service by responding to inquiries, resolving issues, and providing a seamless support experience across multiple channels. Key Responsibilities: Serve as the first point of contact for customer inquiries via phone, email, live chat, and social media. Provide accurate, valid, and complete information about products, orders, shipping, and returns. Resolve product or service issues by clarifying the customer's complaint, determining the cause, and selecting the best solution. Follow up to ensure resolution and maintain high levels of customer satisfaction. Maintain detailed records of customer interactions and transactions. Collaborate with internal teams (e.g., Sales, Logistics, Product Development) to ensure a consistent customer experience. Identify and escalate priority issues appropriately. Stay up-to-date on product knowledge, brand initiatives, and service policies. Show more Show less

Company Description House Of EM5 is a StartUp Perfume/Fragrance Product Brand established in August 2022, experiencing significant growth within the past year. We are currently seeking talented individuals in various domains to aid in our continued expansion. Role Description This is a full-time on-site Customer Care Representative role located in Indore. The Customer Care Representative will be responsible for ensuring customer satisfaction by providing excellent customer support through effective communication and interpersonal skills. Qualifications Interpersonal Skills and Communication Customer Satisfaction and Customer Support Experience in Customer Service Ability to actively listen and solve customer issues Strong problem-solving skills Previous experience in the perfume or retail industry is a plus Bachelor's degree in Business Administration or related field Show more Show less

Company Description Hey Folks, EM5 is a perfume brand based in indore was recently seen in Shark Tank India is looking for a customer support specialist for it's brand. It is going to be a great opportunity to grow you career along with the growth of the company. Role Description This is a full-time on-site role for a Customer Support Specialist located in Indore. The Customer Support Specialist will be responsible for providing customer support, ensuring customer satisfaction, offering technical support, and utilizing analytical skills to troubleshoot issues and improve processes. Qualifications Customer Support and Technical Support skills Strong Interpersonal and Analytical Skills Ability to prioritize customer satisfaction Experience in handling customer queries and issues Excellent written and verbal communication skills Please share your cv to hr@indiainfotech.com #customersupport #ecommerce Show more Show less

About EM5 EM5 is a fast-growing ecommerce company committed to delivering exceptional products and outstanding customer experiences. We pride ourselves on innovation, speed, and putting the customer first in everything we do. As we continue to grow, we are looking for passionate individuals to join our customer care team. Job Summary As an Ecommerce Customer Care Representative, you will be the first point of contact for our customers. Your role is essential in ensuring customer satisfaction by providing timely, empathetic, and professional support via email, chat, and phone. You'll help resolve issues, answer questions, and provide information about our products and policies. Responsibilities Respond to customer inquiries through email, chat, and phone in a timely and courteous manner. Resolve product or service problems by clarifying customer complaints, determining the cause, and selecting the best solution. Track and follow up on customer interactions to ensure satisfaction. Collaborate with internal teams (logistics, warehouse, product) to resolve customer concerns. Process returns, refunds, and exchanges following company policies. Identify trends in customer issues and suggest improvements. Maintain detailed records of customer interactions and transactions. Represent EM5 in a positive, professional, and brand-aligned manner. Show more Show less

About EM5 House of EM5 is a fast-growing e-commerce company committed to delivering exceptional products and outstanding customer experiences. We pride ourselves on innovation, speed, and putting the customer first in everything we do. As we continue to grow, we are looking for passionate individuals to join our customer care team. Job Summary As an Ecommerce Customer Care Representative, you will be the first point of contact for our customers. Your role is essential in ensuring customer satisfaction by providing timely, empathetic, and professional support via email, chat, and phone. You'll help resolve issues, answer questions, and provide information about our products and policies. Responsibilities Respond to customer inquiries through email, chat, and phone in a timely and courteous manner. Resolve product or service problems by clarifying customer complaints, determining the cause, and selecting the best solution. Track and follow up on customer interactions to ensure satisfaction. Collaborate with internal teams (logistics, warehouse, product) to resolve customer concerns. Process returns, refunds, and exchanges following company policies. Identify trends in customer issues and suggest improvements. Maintain detailed records of customer interactions and transactions. Represent EM5 in a positive, professional, and brand-aligned manner. Show more Show less

Company Description House Of EM5 is a StartUp Perfume/Fragrance Product Brand that has experienced significant growth since its launch in August 2022. The company is currently hiring talents in various domains to further scale its operations, including roles like Manager Operations, Influencer Marketing, Head of Branding, and more. Role Description This is a full-time on-site role for a Customer Care Professional at House Of EM5 located in Indore. The Customer Care Professional will be responsible for day-to-day tasks such as handling customer satisfaction, providing customer support, using analytical skills to assess customer needs, effective communication, and delivering high-quality customer service. Qualifications Customer Satisfaction and Customer Support skills Analytical Skills for problem-solving Effective Communication skills Customer Service experience Strong interpersonal skills Ability to multitask and prioritize tasks effectively Experience in retail or customer service industry is a plus Knowledge of CRM systems is beneficial Show more Show less

Job description About House of EM5: House of EM5 is a dynamic lifestyle brand known for its commitment to quality, creativity, and customer satisfaction. We believe in creating exceptional experiences for our customers through innovative products and outstanding service. As we grow, we're looking for passionate individuals to join our team and contribute to our customer-first culture. Position Overview: We are seeking a dedicated and empathetic Customer Care Representative to be the voice of House of EM5. You will play a vital role in delivering exceptional customer service by responding to inquiries, resolving issues, and providing a seamless support experience across multiple channels. Key Responsibilities: Serve as the first point of contact for customer inquiries via phone, email, live chat, and social media. Provide accurate, valid, and complete information about products, orders, shipping, and returns. Resolve product or service issues by clarifying the customer's complaint, determining the cause, and selecting the best solution. Follow up to ensure resolution and maintain high levels of customer satisfaction. Maintain detailed records of customer interactions and transactions. Collaborate with internal teams (e.g., Sales, Logistics, Product Development) to ensure a consistent customer experience. Identify and escalate priority issues appropriately. Stay up-to-date on product knowledge, brand initiatives, and service policies. Show more Show less

House of EM5 is a fast-growing ecommerce company committed to delivering exceptional products and outstanding customer experiences. We pride ourselves on innovation, speed, and putting the customer first in everything we do. As we continue to grow, we are looking for passionate individuals to join our customer care team. Job Summary As an Ecommerce Customer Care Representative, you will be the first point of contact for our customers. Your role is essential in ensuring customer satisfaction by providing timely, empathetic, and professional support via email, chat, and phone. You'll help resolve issues, answer questions, and provide information about our products and policies. Responsibilities: Respond to customer inquiries through email, chat, and phone in a timely and courteous manner. Resolve product or service problems by clarifying customer complaints, determining the cause, and selecting the best solution. Track and follow up on customer interactions to ensure satisfaction. Collaborate with internal teams (logistics, warehouse, product) to resolve customer concerns. Process returns, refunds, and exchanges following company policies. Identify trends in customer issues and suggest improvements. Maintain detailed records of customer interactions and transactions. Represent EM5 in a positive, professional, and brand-aligned manner. Show more Show less

Company Description India Infotech is the biggest Internet Marketing Company from Central India, based in Indore. We offer a wide range of services like E-commerce Website Development & Designing, SEO Services, Web Application Development Services, and other Internet Marketing solutions. We provide quality Offshore Web Development services to firms looking for efficient internet marketing solutions. Role Description This is a full-time on-site role for a Search Engine Optimization Executive at India Infotech in Indore. The role involves tasks such as keyword research, on-page SEO, link building, social media marketing, and conducting SEO audits. Qualifications Keyword Research and On-Page SEO skills Link Building and Social Media Marketing skills Experience in conducting SEO Audits Knowledge of web analytics tools and SEO best practices Excellent communication and interpersonal skills Ability to work in a team and independently Bachelor's degree in Marketing, Computer Science, or related field Show more Show less

Job description About House of EM5: House of EM5 is a dynamic lifestyle brand known for its commitment to quality, creativity, and customer satisfaction. We believe in creating exceptional experiences for our customers through innovative products and outstanding service. As we grow, we're looking for passionate individuals to join our team and contribute to our customer-first culture. Position Overview: We are seeking a dedicated and empathetic Customer Care Representative to be the voice of House of EM5. You will play a vital role in delivering exceptional customer service by responding to inquiries, resolving issues, and providing a seamless support experience across multiple channels. Key Responsibilities: Serve as the first point of contact for customer inquiries via phone, email, live chat, and social media. Provide accurate, valid, and complete information about products, orders, shipping, and returns. Resolve product or service issues by clarifying the customer's complaint, determining the cause, and selecting the best solution. Follow up to ensure resolution and maintain high levels of customer satisfaction. Maintain detailed records of customer interactions and transactions. Collaborate with internal teams (e.g., Sales, Logistics, Product Development) to ensure a consistent customer experience. Identify and escalate priority issues appropriately. Stay up-to-date on product knowledge, brand initiatives, and service policies. Show more Show less

About EM5 House of EM5 is a fast-growing e-commerce company committed to delivering exceptional products and outstanding customer experiences. We pride ourselves on innovation, speed, and putting the customer first in everything we do. As we continue to grow, we are looking for passionate individuals to join our customer care team. Job Summary As an Ecommerce Customer Care Representative, you will be the first point of contact for our customers. Your role is essential in ensuring customer satisfaction by providing timely, empathetic, and professional support via email, chat, and phone. You'll help resolve issues, answer questions, and provide information about our products and policies. Responsibilities Respond to customer inquiries through email, chat, and phone in a timely and courteous manner. Resolve product or service problems by clarifying customer complaints, determining the cause, and selecting the best solution. Track and follow up on customer interactions to ensure satisfaction. Collaborate with internal teams (logistics, warehouse, product) to resolve customer concerns. Process returns, refunds, and exchanges following company policies. Identify trends in customer issues and suggest improvements. Maintain detailed records of customer interactions and transactions. Represent EM5 in a positive, professional, and brand-aligned manner. Show more Show less

Company Description India Infotech is a rapidly growing Internet Marketing Company based in Indore, M.P. We specialize in E-commerce Website Development & Designing, SEO Services, Web Application Development Services, and other internet marketing solutions. Our team is dedicated to delivering quality Offshore Web Development services to businesses looking for efficient marketing solutions. Join us in our center of creativity & innovation! Role Description This is a full-time on-site role for a Content Writer at India Infotech. The Content Writer will be responsible for web content writing, developing content strategies, conducting research, writing, and proofreading. Located in Indore, you will contribute to our high-end IT services and participate in the delivery of complex web applications and websites for our clients. Qualifications Web Content Writing and Writing skills Content Strategy and Research skills Proofreading skills Excellent verbal and written communication skills Ability to work in a fast-paced environment Bachelor's degree in English, Journalism, Communications, or related field Experience in internet marketing or IT services is a plus Show more Show less

House of Em5 is not just a perfume brand — it’s a revolution in fragrance. Backed by the spotlight of Shark Tank India, we’re redefining how India experiences luxury, identity, and self-expression through scent. With rapid growth and a loyal community, we’re building a brand that speaks to the bold, the curious, and the authentic. Role Overview: As our Customer Relationship Manager, you’ll be at the heart of everything we do — owning customer experiences from the first click to lasting loyalty. This role is perfect for someone who loves interacting with people, understands the value of personal touch, and is passionate about building deep, long-term customer relationships. Key Responsibilities: Be the primary point of contact for our customers across all platforms (website, WhatsApp, social media, email, and more). Respond to inquiries, resolve concerns, and turn every interaction into a delightful brand experience. Collect and analyze customer feedback to improve service quality and brand perception. Develop retention strategies and personalized outreach for loyal and high-value customers. Coordinate with logistics and operations teams to ensure smooth order fulfillment and post-purchase satisfaction. Leverage CRM tools to build, segment, and engage our customer base more effectively. Surprise and delight our top customers with exclusive offers, notes, and moments of care. Show more Show less

Company Description House Of EM5 is a Startup Perfume/Fragrance Product Brand that has experienced significant growth since its inception in August 2022. The company is now looking to expand its team in various domains to further scale its operations. Currently, we are hiring for roles including Manager Operations, Influencer Marketing, Head of Branding, Head of Off-Line Retail, Production Manager, and Inventory and Procurement Manager. Role Description This is a full-time on-site Ecommerce Specialist role located in Indore at House Of EM5. The Ecommerce Specialist will be responsible for managing day-to-day ecommerce operations, handling customer service inquiries, communicating with stakeholders, analyzing ecommerce data, and driving sales. Qualifications Analytical Skills, Communication, and E-Commerce skills Customer Service and Sales skills Experience in managing ecommerce platforms Strong communication and interpersonal skills Ability to analyze data and make strategic decisions Knowledge of online marketing and branding strategies Experience in the fragrance or beauty industry is a plus Bachelor's degree in Marketing, Business, or related field Show more Show less