Customer Relationship Management Specialist

Job Description

Post: Senior Customer Relationship Manager (CRM) Qualification: Graduate or above Location: Noida sector 63 Experience: 1 year minimum Salary: 25k-35k per month Shift Timing: 10:00am- 6:30 pm Week Off: Sunday Industry: Solar industry preferred Skills: 1. Excellent communication skills, at both Hindi & English language 2. Proficiency in MS Office & Email 3. Ability to conduct rigorous follow-ups Roles and Responsibilities: 1. Coordination of client enquiries, orders, deliveries, payments, and after-sales services. 2. Ensuring all client leads are met after placing orders. 3. Providing after-sales support to satisfy existing clientele. 4. Resolve all of the clients' queries; should be gentle spoken. 5. Responsibilities include handling complaints and escalating concerns to the appropriate parties. Contact: HR Megha ‪Contact on +91 7827416735 Mail ID - recruiter1@koelhireright.com‬ Show more Show less