4105 Customer Management Jobs - Page 50

As a Store Manager, you will play a crucial role in meeting and surpassing sales targets while effectively managing expenses and fostering teamwork. Building and nurturing positive relationships with vendors, customers, and architects will be vital to your success. Your primary focus will be on devising business strategies to draw in more customers, boost store footfall, and enhance profitability. Your duties will involve training, motivating, mentoring, and offering feedback to the sales team to achieve sales objectives. It is imperative to maintain high levels of customer satisfaction by delivering exceptional service. Additionally, you will be responsible for supervising store operations,...

As the Director of Product Support, you will play a crucial role in enhancing customer experiences and driving business objectives through the development and execution of a comprehensive support strategy. Your responsibilities will include leading and managing multiple support teams, collaborating with stakeholders, and ensuring effective communication among internal and external parties. - Lead and manage multiple support teams - Collaborate with stakeholders - Ensure effective communication among internal and external parties To excel in this role, you should have: - A Bachelors or Masters degree in business, engineering, or a related field - At least 13 years of experience in Product Sup...

As an Incident Management/Call Centre professional based in Bangalore, you will be responsible for managing vendors including ATM OEM's, CRA's, and network providers. Your key tasks will involve: - SLA management - Project and customer management - Leading rollout and service projects in a multi-channel environment - Leading customer and vendor review meetings - Developing service strategies - Establishing executive dashboards and structured interface programs to track the health and profitability of each account - Addressing any escalated contractual issues Contract management will be a crucial aspect of your role, involving: - Managing RFP's, tenders, contract commercial negotiations - Pro...

Company Overview NAKAD, a pioneer in supply chain financing and accounting, is reshaping the industry with our innovative SaaS product, ARP . Founded by alumni of IIM Ahmedabad, IIT Bombay, and IIT Guwahati, with professional backgrounds at global giants like BCG, HUL, and Oracle, NAKAD is not just another startup. We're a company with a mission to transform supply chain finance through our unique tokenization mechanism, providing easy and affordable credit to MSMEs. Our journey, backed by top-tier VCs and influential Angel investors, is just getting started. Position Summary As the Program Manager for Customer Success at NAKAD, you will play a critical role in driving the adoption of ARP am...

Job Location : Chennai Qualification : Bachelors degree. Lingusitic skill : Hindi,Kannada, Telugu speaking will be preferred. Job description : Make outbound calls to potential customers to introduce and sell products/services. Understand customer needs and offer suitable solutions. Follow up on leads and maintain a database of prospective clients. Achieve daily, weekly, and monthly sales targets. Handle customer queries, objections, and resolve issues promptly. Maintain accurate records of calls, sales, and customer information. Collaborate with the sales team to develop strategies for reaching targets. Provide feedback on customer trends and market insights. Interested candidates can share...

Location: Bagalur Main Road, Bangalore Industry: Warehouse (Self-Service Storage) / Service Industry Role Overview The Site Manager will be responsible for the overall operations of the storage site, ensuring smooth day-to-day functioning, customer satisfaction, and business growth. The role requires excellent communication, customer-handling skills, and operational expertise to manage both sales and service delivery at the site. Key Responsibilities Oversee end-to-end site operations, sales, customer on boarding, and customer experience. Support customers in moving goods in/out of the storage facility. Ensure efficient execution of processes and compliance with company policies. Maintain ac...

Role & responsibilities: 1. Coordinating with Shipping Lines: Liaise with shipping lines to schedule and track shipments. Ensure timely and accurate communication regarding shipment status. Resolve any issues related to shipping schedules or delays. 2. Coordinating with CFS and CHA: Work with Container Freight Stations (CFS) to manage container movements. Coordinate with Customs House Agents (CHA) to ensure smooth customs clearance processes. Handle any discrepancies or issues that arise during customs procedures. 3. Making Bills: Prepare and process invoices for shipments. Verify billing details and ensure accuracy in documentation. Manage payment schedules and follow up on outstanding invo...

Overseeing landscape projects Manage execution of landscape projects Customer handling Managing ground staff/gardeners Plant selection and purchase Required Candidate profile Experience in handling landscaping projects for residential or commercial spaces Knowledge of plants and maintenance

Were Hiring at Wipro! Customer Support Executive Are you passionate about delivering exceptional customer experiences? Wipro is looking for talented individuals to join our Customer Support team! Location: Gurgaon Role: Customer Support Executive Experience: [ Graduate Freshers/Experienced ] Requirements: Excellent communication skills, customer-first mindset, willingness to work in shifts Qualification: [Any graduate] Salary-: 21K- 35K SAT-SUNDAY FIXED OFF CAB FACILITY IN ODD HOURS INTERNATIONAL PROCESS UK SHIFTS

Back office Languages- Fluent English & Hindi Graduation is mandatory Experience - 0-1 year exp in any BPO domain Salary - 17k to 26 CTC 6 days working 1 week off Shift timing -8 am to 9 pm - Any 9 hrsshift Location-Electronic City HR -9930294844

Key Responsibilities Returnable Packaging Strategy: Develop and implement operational planning strategies for reusable pallets, inserts, bins to optimize circulation and reduce loss. Asset Oversight: Track, monitor, and maintain packaging assets across suppliers, warehouses, and customer locations, also ensuring optimal utilization and lifecycle tracking. Project Coordination: Schedule and monitor projects to ensure timely execution and resource efficiency. Cross-Functional Collaboration: Work with departments like finance and operations to align planning and asset strategies. Data Analysis & Reporting: Analyze performance metrics, forecast needs, and present insights to leadership. Complian...

In this role within the Learning Services team of People & Culture, you will have the opportunity to lead the transformation of processes with a digital-first approach and inspire a team to improve its performance. Your primary accountability will be to build strong partnerships with the Learning Design Hub to translate project requirements into learning solutions and ensure the successful implementation of content into the Learning Management System. You will work closely with global learning teams to deliver training internally and support external training. This role reports directly to the Design Integration Lead. Key Responsibilities: - Add new content to all bp learning systems and emb...

Role Overview: As a Senior Technical Engineer in Digital Power with 7-8 years of experience in energy automation project execution, team leadership, and customer management, your responsibility will be to provide technical solutions, drive innovation, and plan execution strategies. You will lead EMCS Automation Engineers, manage automation activities for complex projects, and foster a culture of innovation within the team. Collaboration with major industry leaders in the Oil & Gas, Electro Intensive, Energies, Power & Grid, Micro-Grid, and Transport sectors is essential, engaging with internal and external stakeholders to develop product offerings and explore new solution options. Key Respon...

Role Overview: As part of Hangzhou Bestsuppliers Foreign Trade Group Co., Ltd., you will play a crucial role in expanding the international trade business. Your responsibilities will include conducting market research, managing customer and supplier relationships, driving sales and business development, as well as coordinating with the China HQ team. Additionally, you may need to assist in establishing local operations if necessary. Key Responsibilities: - Conduct market research to analyze local market trends and customer needs. - Identify potential importers and establish trade partnerships. - Introduce supplier products to buyers, handle collections, provide after-sales support, and ensur...

As a Showroom Sales Incharge for a reputed branded perfume shop in Vellayambalam, Trivandrum, your role involves managing showroom sales operations with a focus on customer service. Your responsibilities will include: - Utilizing your experience in showroom sales to effectively engage with customers - Demonstrating excellent communication skills to build rapport and assist customers - Managing daily sales operations to ensure smooth functioning of the showroom - Utilizing knowledge of Excel for tasks related to sales and stock management - Handling POS operations including cash handling, billing, reporting, and stock management Qualifications required for this role include: - Prior experienc...

As the Replenishment & Sales coordinator, e-Com, you will work alongside the channel lead to ensure products are replenished to all customer fulfillment centers against the generated demand. Your responsibilities will include: - Reviewing customer/internal masters to obtain purchaser orders at the right VBL factories based on the demand plan. - Collaborating with customer replenishment leads locally and centrally to secure appointments for the generated orders. - Monitoring WH level brand & Pack fill rates and taking corrective actions to enhance platform availability to avoid any business loss. - Analyzing daily reporting on fills, order ageing, appointment slot utilizations, no stock situa...

Handling Calls from Customers and Our Team members. Solving their quarry's. Maintain Data Base.

Customer Interaction and Support: Serve as a primary point of contact for customers, addressing inquiries, feedback, and complaints with exceptional service. Relationship Building: Cultivate strong, lasting relationships with customers to foster loyalty and satisfaction with the company's products or services. Strategy Development: Design and implement strategies to improve the overall customer experience, increase retention, and drive sales. Data Analysis: Analyze customer data (e.g., demographics, purchase history, feedback) to identify patterns, trends, and pain points, providing insights for strategic decision-making. Cross-Functional Collaboration: Work closely with sales, marketing, an...

Job Summary: We are looking for a courteous, well-presented, and customer-focused Guest Relationship Executive to be the first point of contact for our clients and walk-in visitors. The GRE will be responsible for delivering a high-quality customer experience, assisting in site visit coordination, and maintaining client engagement throughout the sales cycle. Key Responsibilities: Greet and welcome clients and guests with warmth and professionalism. Coordinate and schedule client meetings, walk-ins, and site visits with the sales team. Provide accurate information about ongoing projects, brochures, and sample flats. Handle basic customer inquiries and ensure they are directed to the right dep...

As a Channel Sales Rep II here at Honeywell, you will play a crucial role in driving the companys sales growth through effective channel management. Your expertise in building and maintaining relationships with channel partners will enable you to identify new business opportunities and deliver value-added solutions. By providing guidance and mentorship to the channel sales team, you will foster a culture of excellence and drive revenue success for the company. In this role, you will impact the companys success significantly. By developing and executing channel sales strategies, you will drive revenue growth and expand the companys market presence through effective collaboration with channel ...

To generate demand for Enterprise Fire business and drive strong specification in the market. Achieve revenue and margin above set quota in support of Annual Operating Plan. Experience of working with LV consultants, End Users, Govt. departments, PMCs, GCs & Builders to engage and do seminars and related activities for getting brand approved in preferred make list. CUSTOMER MANAGEMENT Meet new customers and expand Opportunities funnel. To maintain and develop relationships with existing customers and managing Key accounts. Responsible for Accurate forecast of revenue and growth opportunities in territory / segment SALES & COMMERCIAL ACTIVITIES Ensure Order closure along with sales and drive ...

Serve as the main point of contact for assigned clients, ensuring their needs are met. Build and maintain long-term relationships with clients to drive retention and growth. Understand client goals and provide solutions to maximize product/service value. Conduct onboarding sessions and training for new customers. Collaborate with sales, marketing, and technical teams to ensure seamless delivery. Monitor client satisfaction and proactively address concerns. Prepare reports on customer feedback, product usage, and account health. Identify opportunities for upselling or cross-selling services. Qualifications & Skills Excellent communication, interpersonal, and problem-solving skills. Ability to...

Gain understanding of the application test procedures and how to use applicable software and tools. Execute test instructions and report test results accurately and promptly. Report any deviations observed Understand any changes in test instructions related to their assigned work Follow defined processes to perform assigned work

Our Client is seeking a dynamic and motivated Marketing Executive to join our team in Dadar or Thane. The ideal candidate will have 0-3 years of experience in marketing and a passion for promoting products that improve the quality of life for individuals with hearing impairments. As a Marketing Executive, you will play a crucial role in developing and executing marketing strategies, conducting market research, and engaging with our target audience to drive sales and brand recognition. MARKETING EXECUTIVE - (OPENINGS- 2) - for Dadar & Thane Clinics 1 Each - MAINLY FIELD WORK Salary range - 2,50,000 to 3,00,000 Per Annum (little negotiable) Locations - Dadar & Thane JOB DESCRIPTION PROVIDED BY...

About Branch Banking: With branches spread across the country, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Banks strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services About the Role: The Branch Head (BH) is responsible for coordinating and overseeing all branch operations and implementing strategies to increase productivity and performance levels in order to achieve the branch’s financial targets. They are responsible for ensuring the smooth functioning of the branch and its compliance ...