4105 Customer Management Jobs - Page 48

Greetings from Ignites Human Capital Services Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environmen...

Role Overview: As an Associate in this role, you will be responsible for developing and executing sales strategies to drive primary and secondary sales while ensuring a strong brand presence in the assigned market. Your key tasks will include managing the distributor network to achieve financial and ethical objectives in alignment with the business strategy. Key Responsibilities: - Create and maintain an updated list of doctors and chemists tailored to the therapy/product requirements. - Conduct regular visits to healthcare professionals to promote Abbott's products, provide detailed product information, engage in science-based discussions, and address any queries they may have. - Achieve sa...

As a highly self-motivated and customer-focused engineer, you will be responsible for designing, documenting, and executing automation projects for customers in the Energies sector, particularly focusing on substation automation solutions. Your role will involve the following key responsibilities: - Specifying, designing, and validating substation automation systems, including customer meetings for design approval - Demonstrating knowledge of the power system value chain and substation switchgear components - Proficiency in communication protocols such as Modbus, IEC 61850, etc. - In-depth understanding of Load Shedding and Generator management System - Experience with Bay Control Unit, Prot...

Skills: Product Knowledge, Customer Service, Communication Skills, Negotiation Skills, Visual Merchandising, Networking, Problem Solving, Present and sell company products and services to new and existing customers To manage acquire new customers/business & resolve the inquiries and complaints Maintain and update opportunities sales jewellery Create sales Use the necessary tools material to present to customers by sales skills. Responsible for all points of sales activities in the showroom &explain products to the customers & promote sales. Confident and attractive looking with well-groomed personality. Pleasant communicator (Hindi and/or English) but an active listener too. Ability to put o...

As a Store Manager at Swarovski located in Mantri Mall, Bengaluru, your role involves clear understanding of the management's expectations for the store. Your responsibilities will include: - Developing business strategies to increase footfall, raise revenue, and achieve targets. - Maintaining high morale within the team and a proactive attitude towards challenges. - Ensuring team compliance with all SOPs and brand policies. - Sending all reports accurately and on time to Senior Management. - Reporting problems to the Operations Manager promptly along with proposed solutions. - Reporting any snags in the store to relevant departments for effective resolution. - Following up with departments ...

Job Summary: The Business Development Manager - Defence will play a pivotal role in driving the growth and success of our Company within the Indian defence sector. This position requires a strong understanding of wireless radio technology and a deep familiarity with the Indian defence landscape. The person will promote and sell the company's innovative wireless communications products. Key Responsibilities: Market Analysis: Conduct in-depth market research to identify potential opportunities and understand the evolving needs of the Indian defence sector Requirement Gathering: Gather and analyse Indian Defence / Paramilitary user customer requirements based on various terrain conditions and o...

Experience 8-10 Years Job Description Providing technical leadership and guidance to a team of software developers, setting technical direction, reviewing and approving technical designs and code changes, and mentoring team members. Interacting with clients, understanding their requirements, providing technical expertise, and building strong customer relationships to ensure customer satisfaction and repeat business. Managing and coordinating multiple projects simultaneously, setting priorities, tracking progress, and meeting project deadlines. Collaborating with business stakeholders, product managers, and other stakeholders to gather and analyze business requirements, translate them into te...

Core Skills Odoo Certified Functional Consultant (v17 or v18) Deep expertise in Odoo v17/18 functional modules Proven experience with system integration (APIs, third-party connectors) Strong background in data migration and cleansing strategies Business Skills Lead project qualification phases through to commercial proposal development Conduct comprehensive requirements gathering during discovery with prospects Organize and deliver proof-of-concept demonstrations using Odoo, following Chef Pixels methodology Perform gap analysis and design tailored solutions Prepare and present persuasive business proposals to clients with clarity and conviction Project Management Skills Manage end-to-end pr...

Strong Communication Skills needed. Strong organizational skills and detail oriented. Experience with Outlook, excel, and scheduling/software systems preferred. Supervise assigned customer accounts Maintain vital Customer Service with account representatives Accept loads to mcleod via EDI electronic load tendering, confirm load information and appointment schedule. Deliver Customer expectation Accept loads to mcleod via EDI electronic load tendering, confirm load information and appointment schedule. Clear EDI errors, review planning board, request additional shipments for lanes/regions below capacity. Track and trac equipment to provide customer with updates and ETA. Work with planners and ...

Job Summary 10 to 15 years of overall experience with at least 5 years in managing Technical operations leading teams along with knowledge of coding with SQL . Bachelors degree in Computer Science Electrical Engineering Math or a related quantitative field or equivalent practical experience. Strong SQL skills are must have Ability to quickly learn understand and work with new emerging technologies methodologies Ability to work individually and as part of a team Meticulous attention to detail Responsibilities Mentor and lead a group of analysts / Team leads / Workflows Gain understanding across tools to guide and coach team on quality and user experience towards continuous improvement Perform...

Skill required: Commercial Banking Operations - Core Banking Designation: Banking Operations Associate Qualifications: BCom Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrac...

Key Responsibilities: >> Manage daily store operations. >> Deliver exceptional customer service & retail experiences. >> Ensure smooth store functioning and maintenance. (Non-Sales role) Requirements: >> 1-3 years of experience in retail, sales, or similar fields. >> Excellent communication and pleasing personality. >> Passion for retail experiences and customer service. >> Proven track record in customer experience & KPIs. >> Graduation mandatory. Interested candidate can share their resume via: 7907074855 (WhatsApp only) / surjish.suresh@livspace.com

Key Responsibilities: >> Manage daily store operations. >> Deliver exceptional customer service & retail experiences. >> Ensure smooth store functioning and maintenance. (Non-Sales role) Requirements: >> 1-3 years of experience in retail, sales, or similar fields. >> Excellent communication and pleasing personality. >> Passion for retail experiences and customer service. >> Proven track record in customer experience & KPIs. >> Graduation mandatory. Interested candidate can share their resume via: 7907074855 (WhatsApp only) / surjish.suresh@livspace.com

Responsibilities: * Manage customer queries via phone, email & chat * Maintain high client satisfaction ratings * Ensure timely resolution of issues * Collaborate with teams for process improvements

Account Manager - MOD Sales Your main responsibilities Generate sales from defined accounts and meet MOD sales targets and business plan according to Schindler procedures. Identify sales opportunities by scanning the market, visiting potential customers to know their needs in advance and follow up on potential opportunities with the customers. Register all relevant account and contract/order details into the appropriate systems. Ensure the management of collections of all MOD sales. Satisfy customer requirements and claims. What you bring For the Account Manager position, Schindler seeks people with: Expertise Desired experience in similar roles in similar industries for at least five years....

Skill required: Commercial Banking Operations - Core Banking Designation: Banking Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help clients address quality and productivity issues, ke...

Senior Customer Success Executive About the Team The Home Loans team at Navi helps customers access housing finance in a simple, fast, and transparent way. The team works closely with customers, builders, and internal teams to ensure smooth loan processingfrom application to disbursal. Focused on delivering a great customer experience, the team handles internal and external stakeholders along with compliance. By combining field presence with strong central support, the team plays a key role in making home ownership easier and more accessible. About the Role Senior Customer Success Executive – Home Loans Welcome to the “last mile”of lending. Once a loan is approved, you step in to collect the...

About The Role Skill required: Commercial Banking Operations - Core Banking Designation: Banking Operations Specialist Qualifications: BCom Years of Experience: 7 to 11 years What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated wit...

Role & responsibilities Greetings from Innov Ultra Hiring for International Voice process - Customer Service Should hold excellent command over english. Complete night shift. 5 days working with 2 rotational week off Two way cab facility- pick up & drop Location boundary - within 25 kilometers of Kovilambakkam Undergraduates can apply Reach out to HR Nabeela - 9147365972 Salary for freshers - 3.2 LPA Salary for Experienced (1 year & abv of doc exp in intl bpo) - 4,30,000 LPA - 5,00,000 Preferred candidate profile Should hold excellent command over english. Undergraduates can apply Should be able to join the team immediately. Reach out to HR Nabeela - 9147365972 Perks and benefits PF ESIC PIC...

As an Associate at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end-to-end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development Required...

The ability to be a team player The ability and skill to train other people in procedural and technical topics Strong communication and collaboration skills Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Experience in Implementation, and design ServiceNow CSM solutions Preferred technical and professional experience Experience in CSM Application related integration use cases Excellent in client stakeholder and customers management

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Were Hiring at Wipro! Customer Support Executive Are you passionate about delivering exceptional customer experiences? Wipro is looking for talented individuals to join our Customer Support team! Location: Gurgaon Role: Customer Support Executive Experience: [ Graduate Freshers/Experienced ] Requirements: Excellent communication skills, customer-first mindset, willingness to work in shifts Qualification: [Any graduate] Salary-: 21K- 35K SAT-SUNDAY FIXED OFF CAB FACILITY IN ODD HOURS INTERNATIONAL PROCESS UK SHIFTS

Assistant Store Manager Hyderabad Job Title: Assistant Store Manager Location: Hyderabad Experience Required: 2+ years of proven retail management experience Job Summary: The Assistant Store Manager will support the Store Manager in overseeing the daily operations of the retail store. They will assist in driving sales, managing customer interactions, ensuring hygiene and cleanliness standards are met, and supporting the overall achievement of store goals. The Assistant Store Manager will play a crucial role in team management and operational efficiency, stepping in to lead in the absence of the Store Manager. Key Responsibilities: Supporting Store Manager: Assists the Store Manager in implem...

2+ years of proven retail management experience Job Summary: The Assistant Store Manager will support the Store Manager in overseeing the daily operations of the retail store. They will assist in driving sales, managing customer interactions, ensuring hygiene and cleanliness standards are met, and supporting the overall achievement of store goals. The Assistant Store Manager will play a crucial role in team management and operational efficiency, stepping in to lead in the absence of the Store Manager. Key Responsibilities: Supporting Store Manager: Assists the Store Manager in implementing strategies to achieve sales targets and store growth. Provides leadership and direction to the team whe...