Key Responsibilities Assist in managing daily store operations, staff scheduling, and task delegation Ensure adherence to SOPs, visual merchandising guidelines, and hygiene standards Support recruitment, onboarding, and training of new store staff Lead by example in delivering exceptional customer service and resolving escalations Monitor sales targets, analyze performance metrics, and assist in driving team incentives Coordinate with inventory teams to maintain optimal stock levels and reduce shrinkage Handle store cash flow, billing processes, and basic financial reporting Maintain compliance with safety, loss prevention, and statutory norms
Key Responsibilities Assist in managing daily store operations, staff scheduling, and task delegation Ensure adherence to SOPs, visual merchandising guidelines, and hygiene standards Support recruitment, onboarding, and training of new store staff Lead by example in delivering exceptional customer service and resolving escalations Monitor sales targets, analyze performance metrics, and assist in driving team incentives Coordinate with inventory teams to maintain optimal stock levels and reduce shrinkage Handle store cash flow, billing processes, and basic financial reporting Maintain compliance with safety, loss prevention, and statutory norms
The Senior Retail Sales Associate is responsible for delivering exceptional customer service, assisting in day-to-day store operations, mentoring junior staff, and driving sales. This individual should be an enthusiastic team player with a passion for pets and a solid understanding of retail sales practices. Key Responsibilities: Provide outstanding customer service by engaging with customers and assisting with their pet care needs. Develop in-depth knowledge of JUSTDOGS products and services, including pet food, accessories, grooming services, and more. Train, mentor, and support junior sales associates on customer interaction, product knowledge, and sales strategies. Assist in managing inventory, stock replenishment, and visual merchandising to ensure store readiness. Handle customer inquiries, feedback, and complaints professionally and promptly. Meet and exceed individual and store sales targets through upselling and cross-selling techniques. Ensure all company policies, procedures, and safety standards are followed. Support in organizing in-store events or promotions as needed. Assist with cashiering, returns, and opening/closing duties when required. Qualifications & Skills: Minimum 2 to 3 years of experience in a retail sales role, preferably in a lifestyle or pet-related industry. Strong communication and interpersonal skills. Passion for pets and basic understanding of pet products and care. Proven leadership abilities or experience mentoring a team. Ability to work flexible hours, including weekends and holidays. Basic computer skills for billing and inventory management systems. Preferred Attributes: Previous experience in a pet store or veterinary clinic is a plus. Certification or training in animal care is an added advantage. Energetic, positive attitude with a customer-first mindset. Benefits: Competitive salary + performance-based incentives Employee discount on products and services Opportunities for growth and advancement within JUSTDOGS Training and development in pet care and retail management
Responsibilities: * Optimize inventory levels & pricing strategies * Collaborate with stores and logistics team for delivery * Manage e-commerce platform, backend ops & last mile delivery Health insurance Provident fund
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