Responsibilities: * Manage sales team performance & training * Meet revenue targets through strategic planning * Collaborate with marketing on promotional campaigns * Lead real estate sales strategy * Oversee customer relationships
Key Responsibilities: 1. Manage front desk operations, greet visitors, and handle phone calls. 2. Handle incoming and outgoing mail, packages, and messages. 3. Maintain reception area cleanliness and organization. 4. Provide administrative support, such as data entry, filing, and photocopying. 5. Ensure seamless communication between employees, clients, and management. 6. Perform tasks as assigned by management. Requirements: 1. Excellent communication and interpersonal skills. 2. Ability to multitask and prioritize tasks. 3. Basic computer skills and knowledge of office software. 4. Friendly and professional demeanor. Skills: 1. Customer service 2. Time management 3. Organization 4. Communication
Job Summary: We are seeking a highly skilled and experienced Customer Relationship Manager/Executive to manage customer relationships, handle sales, and ensure seamless coordination with various departments. The ideal candidate will be responsible for: Key Responsibilities: 1. Maintaining customer records and updating details in the system. 2. Handling customer queries, complaints, and issues related to projects, possession, demand, receipt, allotment, etc. 3. Managing new bookings, receipt entries, allotment letters, and other documentation. 4. Coordinating with sales teams, brokers, and other departments (Marketing, Finance, and Projects). 5. Generating demands, receipts, welcome letters, and receiving booking forms. 6. Preparing and coordinating Builder Buyer Agreements and registry documentation. 7. Interacting with clients, sorting out issues, and responding to queries. 8. Focusing on payment collection, follow-up, and recovery. 9. Coordinating with banks for loan disbursement and processing internal approvals. 10. Managing CRM profiles and ensuring timely follow-ups. Requirements: - Experience in customer relationship management, sales, and coordination. - Strong communication and interpersonal skills. - Ability to work in a team and coordinate with various departments. - Proficiency in CRM software and other relevant tools. - Strong attention to detail and organizational skills. Preferred Candidate: - Immediate joiner - Experience in real estate or builder companies Role & responsibilities Preferred candidate profile
Job Summary: We are looking for a courteous, well-presented, and customer-focused Guest Relationship Executive to be the first point of contact for our clients and walk-in visitors. The GRE will be responsible for delivering a high-quality customer experience, assisting in site visit coordination, and maintaining client engagement throughout the sales cycle. Key Responsibilities: Greet and welcome clients and guests with warmth and professionalism. Coordinate and schedule client meetings, walk-ins, and site visits with the sales team. Provide accurate information about ongoing projects, brochures, and sample flats. Handle basic customer inquiries and ensure they are directed to the right department. Assist in hospitality arrangements like refreshments and client comfort during visits. Maintain follow-up with clients for feedback and relationship building. Ensure a pleasant and seamless client experience from entry to exit. Skills & Qualifications: Graduate in Hospitality, Business Administration, or any related field. 14 years of experience in client-facing roles (real estate, hospitality, or corporate front office). Excellent verbal communication and interpersonal skills. Presentable appearance and professional attitude. Proficient in MS Office and CRM tools.
We're seeking a dynamic to enhance our guest experience and deliver exceptional service. As the primary point of contact, you'll build strong relationships, coordinate activities, and ensure seamless service delivery. Key Responsibilities: - Handle guest inquiries and needs - Foster strong client relationships - Coordinate guest activities and provide service information - Address feedback and resolve issues promptly - Collaborate with departments for smooth service Requirements: - 2-3 years of experience in guest relations or customer-facing roles - Exceptional communication, interpersonal, and problem-solving skills - Proactive approach to guest service and commitment to excellence - Female candidates preferred How to Apply: Send your resume to Hr@lamose.co.in if you're passionate about delivering outstanding guest experiences!