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Marvel Realtors
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CRM Executive

CRM Executive

Marvel Realtors

1 - 4 years

|

3 - 4 Lacs

Posted:21 hours ago| Platform:

Apply

Skills Required

customer relationship customer management client satisfaction

Work Mode

Work from Office

Job Type

Full Time

Job Description

Customer Interaction and Support:
Serve as a primary point of contact for customers, addressing inquiries, feedback, and complaints with exceptional service.
Relationship Building:
Cultivate strong, lasting relationships with customers to foster loyalty and satisfaction with the company's products or services.
Strategy Development:
Design and implement strategies to improve the overall customer experience, increase retention, and drive sales.
Data Analysis:
Analyze customer data (e.g., demographics, purchase history, feedback) to identify patterns, trends, and pain points, providing insights for strategic decision-making.
Cross-Functional Collaboration:
Work closely with sales, marketing, and other internal departments to ensure a consistent and seamless customer experience across all touchpoints.
Customer Advocacy:
Act as an internal advocate for the customer, ensuring their needs and satisfaction are considered across the organization.

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Marvel Realtors

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