Operations Coordinator Executive

Role & responsibilities:

Coordinating with Shipping Lines:

• Liaise with shipping lines to schedule and track shipments.
• Ensure timely and accurate communication regarding shipment status.
• Resolve any issues related to shipping schedules or delays.

Coordinating with CFS and CHA:

• Work with Container Freight Stations (CFS) to manage container movements.
• Coordinate with Customs House Agents (CHA) to ensure smooth customs clearance processes.
• Handle any discrepancies or issues that arise during customs procedures.

Making Bills:

• Prepare and process invoices for shipments.
• Verify billing details and ensure accuracy in documentation.
• Manage payment schedules and follow up on outstanding invoices.

Managing Documents:

• Organize and maintain shipping documents, including bills of lading, invoices, packing lists, and other relevant paperwork.
• Ensure all documentation is accurate, complete, and complies with legal and regulatory requirements.
• Keep electronic and physical records updated and easily accessible.

Placing Tankers:

• Schedule and coordinate the placement of tankers for loading and unloading.
• Monitor tanker availability and optimize scheduling to avoid delays.
• Communicate with drivers and ensure adherence to safety and operational standards.

Coordinating with Clients:

• Serve as the primary point of contact for clients regarding their shipments.
• Provide regular updates on shipment status and address any client concerns or inquiries.
• Build and maintain strong client relationships through effective communication and problem-solving.

Additional Responsibilities:

• Strong proficiency in MS Office (Word, Excel, PowerPoint), Tally Prime and CRM software
• Excellent communication and interpersonal skills
• Ability to multitask, prioritize, and manage time effectively
• Strong attention to detail and problem-solving skills
• Ability to work independently and as part of a team