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3.0 - 8.0 years
10 - 11 Lacs
Mumbai
Work from Office
Job_Description":" Delivering excellent service to ensure a high level of customer satisfaction. Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies to attract new customers, expand store traffic, and enhance profitability. Hiring, training, and overseeing new staff. Responding to customer complaints and concerns in a professional manner. Preparing detailed reports on buying trends, customer requirements, and profits. Undertaking store administration duties such as managing store budgets and updating financial records. Monitoring inventory levels and ordering new items. Requirements High school diploma or equivalent qualification. Bachelordegree in Business Administration or relevant field preferred. A minimum of 3 years of experience working in a retail environment, ideally in a managerial role. Strong leadership and customer management abilities. ","
Posted 1 month ago
5.0 - 10.0 years
15 - 19 Lacs
Mumbai
Work from Office
Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Banks operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Purpose Manage day to day transaction of Institutional Banking Group clients in Trade, Cash and Loans. Work closely with the client, Central Operations, Business unit, Branch, Bizcare India and other stake holders to ensure both transactional and non-transactional gets addressed and resolved. Drive metrics to ensure seamless servicing. Key Accountabilities Client servicing and handholding of Trade, Cash and Loans transactions. Incumbent would be the single point of contact for the client for all trade transactions. Requirements Managing day to the transaction of trade, cash, and loan for the IBG set of customers. Own the Customer Transaction end to end. Strengthen relationship with the various stake holders like branches, Relationship Managers and strengthen internal teams to resolve all queries and issues promptly. Ensure that the self KPI s and KRI s are managed and maintained as per the group s expected standards. Ensure customer concerns and complaints are satisfactorily resolved within the committed timelines. Maximise customer satisfaction, retention by maintaining Top of the Class” service standards in all client interactions (both internal clients and external clients). Required Experience/ Competencies Should have working knowledge of various Trade Products related to Documentary Letters of Credit, Standby Letters of Credit, Bank Guarantee, Bank-to-Bank Reimbursements, Fund Transfer, and Swifts 5+ years of Work Experience in handling the Trade Finance, cash, and loan products. Excellent Client / Customer management skills, business orientation To manage processes and metrics on a day-to-day basis To provide proper guidance and support to the team as required, capability to identify areas of risk and ensure proper mitigates and controls are put in place. Well versed with RBI master directions High Emotional Intelligence required to connect with and help customers. Ability to think aloud and empathise with customers. Education / Preferred Qualifications Graduate / Postgraduates from Reputed Institutes.
Posted 1 month ago
2.0 - 6.0 years
2 - 6 Lacs
Kochi
Work from Office
Location: Cochin, Kerala, India. Job ID: 81994. We Elevate,. Quality of urban life. Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day.As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874, Schindler India is a 100% owned subsidiary of Schindler Group headquartered out of Mumbai and is backed by 5000+ employees who are spread across the length and breadth of the country. Besides business operations, Schindler India has its own Corporate R&D Centre, Elevator and Escalator Factory and Shared Service Centre to support India operations, which is in-fact one of the fastest growing market now globally, Join us as a. Account Manager MOD Sales. Your Main Responsibilities. Key responsibilities include:. Generate sales from defined accounts and meet MOD sales targets and business plan according to Schindler procedures, Identify sales opportunities by scanning the market, visiting potential customers to know their needs in advance and follow up on potential opportunities with the customers, Register all relevant account and contract/order details into the appropriate systems, Ensure the management of collections of all MOD sales, Satisfy customer requirements and claims, What You Bring. What you need:. For The Account Manager Position, Schindler Seeks People With. Expertise. Desired experience in similar roles in similar industries for at least five years, Knowledge and Skills. Desired Selling skills, Customer Management, Presentation Skills, Construction Market knowledge, IT skills, Communication Skills, Education. Bachelor’s Degree in Engineering in Technical, Mechanical, Electrical & Electronics. MBA (Marketing) preferred, What’s in it for you?. Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day, Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career, Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued, We Elevate Your Career. Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow, Are you ready to embark on a new journey? Join #TeamSchindler! Discover more on our career website, At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability, Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency, Show more Show less
Posted 1 month ago
4.0 - 9.0 years
6 - 11 Lacs
Pune
Work from Office
About OnlineSales.ai Built by ex-Amazon ad-tech experts , OnlineSales.ai offers a future-proof Co-op Marketing (Hyperlocal) Operating System - accelerating digital transformation across Enterprise Brands & its Channel Partner ecosystem. We are an Enterprise B2B SaaS startup, based out of Pune India. Several Enterprise OEMs across Auto, Retail, and CPG verticals and 7000+ Channel Partners are leveraging OnlineSales.ai to digitize Co-op Marketing budgets to personalize & localize Shopper experience at scale. Role Introduction The position serves as a key member of the Global Customer Success team. As a DSM, you will have the responsibility of engaging with Dealers/Outlets and nurturing Revenues via trust-building, promise delivery, cross-sells, and up-sells. DSM Should possess a strong drive to deliver client value & results. DSM will undertake a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and managing any gaps on the delivery front. The role will also assimilate & distribute industry insights to Client stakeholders. Successful candidates must be social and analytical, possess an aptitude for learning and using new software, and be able to communicate clearly and effectively. What will you do @ OnlineSales.ai? Full responsibility for end-to-end customer engagement including business analysis, managing scope and schedule, delivery & optimization, and client management Be the heart, mind and voice of the client within Onlinesales.ai Work with fully customer-focused and manage very high customer retention/ Renewals. Provide the class customer experience as per the set SLA and other parameters. Coordinate and Manage a healthy relationship with the cross-functional team (CFT) to run the operation Owner of NPS for channel partners (dealers/outlets/stores/hotels etc.) of assigned accounts. Understanding client expectations and ensuring deliverables are as per client expectations Handle client escalation/requests Proactively suggest and execute initiatives to deliver customer delight Proactively identify issues, highlight and resolve them systematically, and be the POC for channel partners. Enforce adherence to systems and processes across all steps, and ensure relevant cross-functional reporting Conduct training sessions, collect and analyze channel partner feedback, and proactively connect with channel partners for continuous improvement. Conduct business reviews with the right stakeholders. Being on top of Industry Updates from technology, competition & functionality perspective You will be a great fit, if you have : Experience of 4+ years of ground customer management Excellent Communication Skills, and experience in handling channel sales partners Basic knowledge of Digital Marketing Ability to provide step-by-step technical help Demonstrated ability to create, develop, and enhance customer relationships Excellent learning skills, attention to detail, and a bias to proactively resolving issues and results-driven. Team player Takes ownership of his work Ability to build effective relationships with key stakeholders including senior management and channel partners Ability to work in a fast-paced environment and maintain superior service standards Strong data analytics skills. Good knowledge of spreadsheet tools (Google Sheets / MS Excel). And most importantly, LOVE customers & strive for every inch of their satisfaction. Why OnlineSales.ai? Startup-y . We believe Startup is a mindset. It s about being scrappy, being nimble, solving tough problems with constrained resources, and more. It s about working hard and playing hard Enterprise SaaS . Opportunity to work with an Enterprise Product SaaS firm with aspirations of growing 10x across the globe AI-led Retail Tech . We are working to digitise & democratize one of the most exciting and growing verticals - Retail Tech leveraging data, machine learning, and automation (culmination of ad-tech, mar-tech, and analytics for Retail vertical) Meaningful work . This is not just a job. You can find a job anywhere. This is a place for the bold to get paid who make a real impact on business No red tape . Say goodbye to pointless meetings or political hoops to jump through. We re scrappy, believe in autonomy, and empower our teams to do whatever it takes to do the unthinkable Problem Solving . We ignite the best in you. We exist not only to deliver meaningful innovation but to ignite and inspire the creative problem-solver in you Quirky & fun . Enjoy new skills and hobbies like being a quiz master, playing board games, trying your hands on percussion, playing Djembe, and spreading love within the org!
Posted 1 month ago
5.0 - 7.0 years
7 - 9 Lacs
Gurugram
Work from Office
CUSTOMER MANAGEMENT Meet new customers and expand Opportunities funnel. To maintain and develop relationships with existing customers and managing Key accounts. Responsible for Accurate forecast of revenue and growth opportunities in territory / segment Engineer Degree/Graduate along with MBA preferably. Good communication skills Technical analytical. Presentation skills Negotiation skills Commercial Acumen Minimum 5-7 years of experience of similar field. Location : Delhi/NCR Engineer Degree/Graduate along with MBA preferably. Good communication skills Technical analytical. Presentation skills Negotiation skills Commercial Acumen Minimum 5-7 years of experience of similar field. Location : Delhi/NCR LOCAL PROMOTIONS Ensure Local Promotion Plan is executed as per schedule with adherence to Brand Guidelines. Conduct periodical meets with Influencers such as Consultants, End Users, GCs and other Key Influencers. SALES & COMMERCIAL ACTIVITIES Ensure Order closure along with sales and drive hard to close orders with desired margin by right spec. Liaising & coordinating with end to end from specifiers to end client to get the business converted to us. LOCAL PROMOTIONS Ensure Local Promotion Plan is executed as per schedule with adherence to Brand Guidelines. Conduct periodical meets with Influencers such as Consultants, End Users, GCs and other Key Influencers. SALES & COMMERCIAL ACTIVITIES Ensure Order closure along with sales and drive hard to close orders with desired margin by right spec. Liaising & coordinating with end to end from specifiers to end client to get the business converted to us.
Posted 1 month ago
5.0 - 7.0 years
7 - 9 Lacs
Chennai
Work from Office
RESPONSIBILITIES To generate demand for Enterprise Fire business and drive strong specification in the market. Achieve revenue and margin above set quota in support of Annual Operating Plan. Experience of working with LV consultants, End Users, Govt. departments, PMCs, GCs & Builders to engage and do seminars and related activities for getting brand approved in preferred make list. CUSTOMER MANAGEMENT Meet new customers and expand Opportunities funnel. To maintain and develop relationships with existing customers and managing Key accounts. Responsible for Accurate forecast of revenue and growth opportunities in territory / segment YOU MUST HAVE Engineer Degree/Graduate along with MBA preferably. Good communication skills Technical analytical. Presentation skills Negotiation skills Commercial Acumen Minimum 5-7 years of experience of similar field. YOU MUST HAVE Engineer Degree/Graduate along with MBA preferably. Good communication skills Technical analytical. Presentation skills Negotiation skills Commercial Acumen Minimum 5-7 years of experience of similar field. SALES & COMMERCIAL ACTIVITIES Ensure Order closure along with sales and drive hard to close orders with desired margin by right spec. Liaising & coordinating with end to end from specifiers to end client to get the business converted to us. LOCAL PROMOTIONS Ensure Local Promotion Plan is executed as per schedule with adherence to Brand Guidelines. Conduct periodical meets with Influencers such as Consultants, End Users, GCs and other Key Influencers. SALES & COMMERCIAL ACTIVITIES Ensure Order closure along with sales and drive hard to close orders with desired margin by right spec. Liaising & coordinating with end to end from specifiers to end client to get the business converted to us. LOCAL PROMOTIONS Ensure Local Promotion Plan is executed as per schedule with adherence to Brand Guidelines. Conduct periodical meets with Influencers such as Consultants, End Users, GCs and other Key Influencers.
Posted 1 month ago
5.0 - 8.0 years
7 - 10 Lacs
Chennai
Work from Office
Job Posting Text (Showed Both Externally And Internally) Create a better future! Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop technology and gain the knowledge to make that difference. We have launched our ambition, Mission Zero - enabling our customers to move towards zero emissions in mining and cement. We need your leadership skills, curiosity, and drive for change to fulfil our goal. Together, we enable our customers to produce the materials needed for a better future. Department You will be part of Global Proposal & order Desk / GBC, Chennai. Your primary role is to Provide customers with technical support to ensure the right selection of spare parts, services or products based on detailed specifications and support the Sales Managers/Sales Engineers in sales activities and general administrative tasks in order to create an efficient sales function. Role Purpose : Responsible for Managing /Preparing techno commercial proposal /order execution and implementing proposal and ensure all business KPI s. Proposal and Order Execution: Understand client requirements and validate with project specifications for feasibility study. Review technical information provided by customer service / Engineering. Prepare cost estimation based on analysis of past pricing trends as basis for price setting and for planning and prioritizing of orders. Executing customer orders and ensure parts are delivered as per proposal without compromising CM and committed delivery date to customer. Assists in administration of agreements and contracts etc. to support the sales function Gathers and prepares the necessary documentation for spare parts in collaborating with cross-functional teams. M aintain accurate order records and resolve issues to enhance customer satisfaction. Develops and maintains relationships with assigned customer accounts. Participate in kick of meeting along with Sales, execution Manager/expeditor and quality. Achieve all documents related to Proposal and Order in the designated folder. Interface with Internal Stake Holders: Collaborates closely with Sales Manager / CR to ensure contribution margin is met as per standards. Collaborates with Engineering, Purchasing and Logistics to meet the Customer demand. Presenting proposals to clients and stakeholders. Collaborate with legal department for compliance and contract review. Provide technical proposal to sales manager with technical descriptions, commercial letters, and proposes standard conditions as part of a proposal Review customer claim /quality issues/delivery issues together with purchase, expediting, quality and logistics for corrective actions. Customer Management: Ensure DIFOT is met as per incoterms. Monitor operational performance of proposal conversion and order intake. New Customer registration and activation. Reactivation of inactive Customers by performing all steps necessary to complete these tasks on a timely manner on need basis and update latest Customer info in MDM. As an equal-opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is. Kindly note that we will review applications and interviewing actively, so please apply as soon as possible. We will contact candidates via email. No recruiters and unsolicited agency referrals please.
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Kolkata
Work from Office
Customer Management Meet new customers and expand customer base To maintain and develop relationships with existing customers Responsible for Accurate forecast of revenue and growth opportunities in territory / segment Well conversant with Key Account Management Having Good Connect with Architects / Consultants / Builders / Govt Deptt /PMC/Electricals Contractors Sales and Commercial Activities Ensure Order log-in as per Company Policy Liaising with Logistics to check the progress of existing orders and communicate as appropriate to customer Review Statement of accounts periodically for assigned Channel partners and ensure any discrepancy is addressed immediately Graduate in any stream/MBA/PG Team Player, Ability to solve problems, Good communication skills Presentation skills Negotiation skills Commercial Acumen Min 5-10 yrs. of experience preferably in Electrical, Lighting, Wire Industry Graduate in any stream/MBA/PG Team Player, Ability to solve problems, Good communication skills Presentation skills Negotiation skills Commercial Acumen Min 5-10 yrs. of experience preferably in Electrical, Lighting, Wire Industry Channel and Dealer Management Increase presence in Trade Market through effective Channel Management Identify and appoint new Channel and Dealers in assigned territory as required Engage and Drive additional revenue from existing Channel and Dealer network Ensure all Channel Communications, reach the Channel on time Support Channels in achieving their Goals by providing retailing support Ensure adherence to agreed Commercial Requirements Appointment of new retailers in assigned geography Local Product Promotions Ensure Local Promotion Plan is executed as per schedule with adherence to Brand Guidelines Conduct periodical meets aimed at Dealers, Electrical Contractors and other Key Influencers Drive Trade Visibility by ensuring Signages, Display Boards, Brochures and Price Lists are displayed appropriately at Channel and Dealer counters Channel and Dealer Management Increase presence in Trade Market through effective Channel Management Identify and appoint new Channel and Dealers in assigned territory as required Engage and Drive additional revenue from existing Channel and Dealer network Ensure all Channel Communications, reach the Channel on time Support Channels in achieving their Goals by providing retailing support Ensure adherence to agreed Commercial Requirements Appointment of new retailers in assigned geography Local Product Promotions Ensure Local Promotion Plan is executed as per schedule with adherence to Brand Guidelines Conduct periodical meets aimed at Dealers, Electrical Contractors and other Key Influencers Drive Trade Visibility by ensuring Signages, Display Boards, Brochures and Price Lists are displayed appropriately at Channel and Dealer counters
Posted 1 month ago
5.0 - 10.0 years
9 - 13 Lacs
Hyderabad
Work from Office
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.. At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.. We are looking forward to hire SAP S4 FICO Professionals in the following areas :. Experience. 10-13 Years. Job Description. Experience in SAP RTR / FICO. 8-12+ years of experience preferred with S/4 HANA implementation project. Experience in incident lifecycle management and customer interaction and problem management. Responsible for functional testing (Unit, Integration and UAT) in systems. Coordinate with internal team, process teams and business users, Excellent Communication and ability to work as team, as role will require to have extensive meeting with all stakeholders and will be a single point of contact. Expertise on SAP Finance areas (General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Open text/VIM and Bank integrations (EBS, Payment medium etc.). Good exposure on Controlling area (Production Costing, Material ledger and CO-PA).. At least 2 full implementation experiences in architecting SAP solutions.. Solid understanding and experience of integrating SAP FICO module with other SAP modules like MM, PP, SD, PS.. SAP S/4 HANA Finance experience (Preferred). Experience in SAP Fiori and ABAP programming is a plus.. Required Technical Competencies. Customer Management:. Specialized knowledge of customers' business domain and technology suite.. Use latest technology, communicate effectively, demonstrate leadership, present technical offerings, and proactively suggest solutions.. Projects Documentation. In-depth understanding documentation involved in Project like BBP & Solution Design, FS etc.. Able to build into require project documentation and can do a Peer review for team members project/module documents.. Domain And Industry Knowledge. Specialized knowledge of customers' business processes and relevant technology platform or product.. Apply industry standards/ practices and create complex business models in line with customer requirements independently.. Analyze current-state and define to-be processes in collaboration with SME and present recommendations with tangible benefits.. Drive process improvement initiatives, ROI analysis through innovation.. Functional Design. Specialized knowledge of solution design, scope analysis, and building blocks for business cases.. Identifying key business drivers and translating them into solution components. Creating diagrams from use cases and updating design specifications. Understanding functional specifications and designing flexible solutions. Collaborating with stakeholders to explain the solution approach. Offering solution options based on research and coordinating process playbacks and reviews for business solutions.. Requirement Gathering And Analysis. Specialized knowledge of requirement management processes and requirement analysis processes, tools & methodologies.. Extract requirements for complex scenarios and prototype independently.. Identify modules impacted, features/functionalities impacted and arrive at high level estimates.. Develop traceability matrix and identify transition requirements.. Test Management. Able to create iteration, system integration test plan and develop integration test cases as required and verify system build, test environment and iteration test plan.. Create business scenario test cases and automation test scripts based on understanding of functionality requirements.. Conduct regression tests as required and impact analysis when a defect fix is made.. Required Behavioral Competencies. Drives Results: Sets realistic stretch goals for self and others and perseveres to follow through with resilience and remains calm in a crisis or stressful situation to exceed organization/client expectation. Collaboration: Reaches out to others in the team to ensure connections are made and team members are working together. Looks for ways to integrate work with other teams, identify similarities and opportunities, making necessary changes in work to ensure successful integration.. Accountability: Takes responsibility for and ensures accuracy of results and deadlines of the function and/or team and in completing own work.. Communication: Communicates well-organized ideas, information, and data to broad and diverse audiences across the Organization (through formal and informal presentations). Helps others identify their appropriate audience.. Agility: Demonstrates openness to the possibilities that change presents and begins to plan for how the role may change. Works with others to prepare for change.. Customers Focus: Identifies trends and patterns emerging from customer preferences and works towards customizing/ refining existing services to exceed customer needs and expectations.. Resolves Conflicts: Identifies and understands the source of conflict; address' and overcomes.. Certifications. Mandatory. At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.. Our Hyperlearning workplace is grounded upon four principles. Flexible work arrangements, Free spirit, and emotional positivity. Agile self-determination, trust, transparency, and open collaboration. All Support needed for the realization of business goals,. Stable employment with a great atmosphere and ethical corporate culture. Show more Show less
Posted 1 month ago
5.0 - 9.0 years
4 - 6 Lacs
Gurugram
Work from Office
Responsibilities: * Manage customer orders from placement to delivery * Ensure timely warehouse pickups & drop-offs * Coordinate logistics operations with carriers & suppliers * Maintain accurate inventory levels at all times Annual bonus Health insurance Provident fund
Posted 1 month ago
10.0 - 14.0 years
15 - 27 Lacs
Navi Mumbai
Work from Office
Overview GEP is a diverse, creative team of people passionate about procurement. We invest ourselves entirely in our client’s success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, leading government and public institutions. We deliver practical, effective services and software that enable procurement leaders to maximise their impact on business operations, strategy and financial performance. That’s just some of the things that we do in our quest to build a beautiful company, enjoy the journey and make a difference. GEP is a place where individuality is prized, and talent respected. We’re focused on what is real and effective. GEP is where good ideas and great people are recognized, results matter, and ability and hard work drive achievements. We’re a learning organization, actively looking for people to help shape, grow and continually improve us. Are you one of us? GEP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, disability status, or any other characteristics protected by law. We are committed to hiring and valuing a global diverse work team. For more information please visit us on GEP.com or check us out on LinkedIn.com. Responsibilities Act as a Technical/Functional Consultant to the Customer Success Manager for allocated set of 10-12 accounts. Collaboration w ith customer success manager for QBR providing data & operational insight. Manage Steady-State Accounts after a systematic Know ledge Transfer from the Implementation team based on hand-off criteria including but not limited to formal sign offs by client on the implementation, list of open issues etc. Know ledge on release-to-release know ledge of S2P Products & corresponding operational benefits to customer. P a r t ne r i n g w i t h P M G i n f ea t u r e de s i g n p r o c e s s t o b r i n g i n perspective from customers’ business processes (Usability Analysis, etc.) Proactive monitoring & reporting of “Operational Health Metrics” (Adoption, SLA reports, CSI) to internal and external stakeholders to help identify and mitigate risks Driving/Coordinating RCAs & High severity issues w ith close collaboration w ith PMG, Engg & CST w ith day-to-day monitoring & updates on Incident and Problem SLAs. Facilitate Change enablement for major features w ith proactive Customer Trainings, Webinars, workshops, collateral, etc. Project Manage the execution of Change Requests (along with a team of Ops Analysts/Sr. Analysts and/or the CIT team) Qualifications Good Communication Customer management Skills Ability to document action items correctly and drive them to closure Willingness to drive things to closure irrespective of the odds Ability to liaise w ith various internal teams.
Posted 1 month ago
0.0 - 4.0 years
1 - 4 Lacs
Bengaluru
Work from Office
1. Analytical skills 2. Brilliant customer service qualities 3. Strong organisational and time-management abilities. 4. Strong attention to detail.
Posted 1 month ago
1.0 - 3.0 years
2 - 4 Lacs
Mumbai
Work from Office
About NCR Atleos TitleHelpdesk Representative Reports to Team Leader (Incident Management) Key Responsibilities: Monitor ATM networks for NCRs customers, through NCR in house Incident Management systems and tools. Determine priority based on problem information and documented guidelines and use tools to remotely access customer equipment to diagnose and resolve customer problem Managing inbound volume of voice and mail request from MS customer and channel partners and assist in providing accurate and complete information. Escalate customer problems both internally and externally, when required, according to defined escalation paths. Consistent and effective follow up mechanism with various contracted vendors/channel partners of NCR to be followed to ensure timely resolution of incidents. Requires rotation in work hours involving weekend, holiday or extended hours. Basic Qualifications/Minimum Criteria Graduate / High School Diploma (from any stream). Minimum 1 year related experience. Preferably from the ATM industry (Banking/ATM MSP). Basic PC/Microsoft Office skills and telephone skills. Good Soft skills & Interpersonal skills (verbal & written) is a must. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Posted 1 month ago
1.0 - 6.0 years
2 - 2 Lacs
Thane
Work from Office
Greetings, Shaadi.com is hiring for (Customer Service + Renewals) - Thane Location Number of positions- 30 Need fluent Hindi + Gujarati communication. Min. 1 year outbound customer service experience Qualification- HSC passed. Salary: 20 IH + Incentives + PF (Onroll) Offs: 2 rotational (MonFri) Address - People Interactive, Dosti Pinnacle, 4th Floor, Wagle Estate, Thane (W) Interview Time - 11 AM to 4 PM Interested Candidates can call or Whatsapp on 9967865442 (Bushra)
Posted 1 month ago
1.0 - 4.0 years
4 - 7 Lacs
Pune
Work from Office
Tata Tele Business Services is looking for Team Member - Access Planning to join our dynamic team and embark on a rewarding career journey Perform assigned tasks effectively within a team to contribute to overall operational goals Collaborate with colleagues to maintain workflow, ensure quality standards, and meet deadlines Follow company policies and procedures, provide excellent customer service (if applicable), and assist in resolving issues or improving processes Maintain cleanliness, organization, and a positive work environment Communicate clearly with team leaders and peers, support team goals, and actively participate in training or improvement initiatives Adapt to changing responsibilities and work in a fast-paced setting
Posted 1 month ago
2.0 - 6.0 years
2 - 5 Lacs
Rajkot
Work from Office
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Govt 3P team takes care of government PG Accounts Pan India and Telco business (both On-Us and Off-Us). The team takes care of entire end-to-end onboarding; customer management; query/concerns resolution and growing business on PG Model. About the Role: 1. Grow Distribution and Market share in the assigned area of operations. 2. Visibility Accountability through Extensive QR Deployment and Collateral Placement. 3. Identify and Recruit the sales team to align and drive business in the market. 4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts. 5. Plan the market size, span, and geographies for TLs. 6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap. 7. Monitor the Quality parameters as suggested by the management. 8. Validate and conduct the audits on the acquisitions and sales done by the team. 9. Ensure the team members are in a market where sales & usage are done regularly 10. Should have good networking capabilities and be willing to travel extensively throughout their specified area Expectations/ 1. Should have good networking capabilities and be willing to travel extensively throughout their specified area. 2. Skilled in coaching and mentoring, a quick learner who grasps and puts into application newly learned ideas and concepts. Superpowers/ Skills that will help you succeed in this role: 1. Self-starters, who can take ownership and are comfortable navigating ambiguity, will be an ideal fit. 2. Passionate about working in a fast-growing firm. 3. Articulate complex solutions to novice customers. 4. Good sales and negotiation skills. Experience in quota-driven sales is a must. 5. Experience in payments and finance is a plus - though not mandatory. Education: Graduation/ Post Graduation preferred Why join us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology. 2. Improve the average revenue per use by increasing the cross-sell opportunities. 3. A solid 360 feedbacks from your peer teams on your support of their goals. 4. . Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
Posted 1 month ago
4.0 - 8.0 years
3 - 6 Lacs
Jaipur
Work from Office
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Govt 3P team takes care of government PG Accounts Pan India and Telco business (both On-Us and Off-Us). The team takes care of entire end-to-end onboarding; customer management; query/concerns resolution and growing business on PG Model. About the Role: 1. Grow Distribution and Market share in the assigned area of operations. 2. Visibility Accountability through Extensive QR Deployment and Collateral Placement. 3. Identify and Recruit the sales team to align and drive business in the market. 4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts. 5. Plan the market size, span, and geographies for TLs. 6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap. 7. Monitor the Quality parameters as suggested by the management. 8. Validate and conduct the audits on the acquisitions and sales done by the team. 9. Ensure the team members are in a market where sales & usage are done regularly 10. Should have good networking capabilities and be willing to travel extensively throughout their specified area Expectations/ 1. Should have good networking capabilities and be willing to travel extensively throughout their specified area. 2. Skilled in coaching and mentoring, a quick learner who grasps and puts into application newly learned ideas and concepts. Superpowers/ Skills that will help you succeed in this role: 1. Self-starters, who can take ownership and are comfortable navigating ambiguity, will be an ideal fit. 2. Passionate about working in a fast-growing firm. 3. Articulate complex solutions to novice customers. 4. Good sales and negotiation skills. Experience in quota-driven sales is a must. 5. Experience in payments and finance is a plus - though not mandatory. Education: Graduation/ Post Graduation preferred Why join us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology. 2. Improve the average revenue per use by increasing the cross-sell opportunities. 3. A solid 360 feedbacks from your peer teams on your support of their goals. 4. . Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
Posted 1 month ago
4.0 - 8.0 years
3 - 7 Lacs
Gaya
Work from Office
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Govt 3P team takes care of government PG Accounts Pan India and Telco business (both On-Us and Off-Us). The team takes care of entire end-to-end onboarding; customer management; query/concerns resolution and growing business on PG Model. About the Role: 1. Grow Distribution and Market share in the assigned area of operations. 2. Visibility Accountability through Extensive QR Deployment and Collateral Placement. 3. Identify and Recruit the sales team to align and drive business in the market. 4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts. 5. Plan the market size, span, and geographies for TLs. 6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap. 7. Monitor the Quality parameters as suggested by the management. 8. Validate and conduct the audits on the acquisitions and sales done by the team. 9. Ensure the team members are in a market where sales & usage are done regularly 10. Should have good networking capabilities and be willing to travel extensively throughout their specified area Expectations/ 1. Should have good networking capabilities and be willing to travel extensively throughout their specified area. 2. Skilled in coaching and mentoring, a quick learner who grasps and puts into application newly learned ideas and concepts. Superpowers/ Skills that will help you succeed in this role: 1. Self-starters, who can take ownership and are comfortable navigating ambiguity, will be an ideal fit. 2. Passionate about working in a fast-growing firm. 3. Articulate complex solutions to novice customers. 4. Good sales and negotiation skills. Experience in quota-driven sales is a must. 5. Experience in payments and finance is a plus - though not mandatory. Education: Graduation/ Post Graduation preferred Why join us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology. 2. Improve the average revenue per use by increasing the cross-sell opportunities. 3. A solid 360 feedbacks from your peer teams on your support of their goals. 4. . Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
Posted 1 month ago
4.0 - 8.0 years
3 - 7 Lacs
Hardoi
Work from Office
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Govt 3P team takes care of government PG Accounts Pan India and Telco business (both On-Us and Off-Us). The team takes care of entire end-to-end onboarding; customer management; query/concerns resolution and growing business on PG Model. About the Role: 1. Grow Distribution and Market share in the assigned area of operations. 2. Visibility Accountability through Extensive QR Deployment and Collateral Placement. 3. Identify and Recruit the sales team to align and drive business in the market. 4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts. 5. Plan the market size, span, and geographies for TLs. 6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap. 7. Monitor the Quality parameters as suggested by the management. 8. Validate and conduct the audits on the acquisitions and sales done by the team. 9. Ensure the team members are in a market where sales & usage are done regularly 10. Should have good networking capabilities and be willing to travel extensively throughout their specified area Expectations/ 1. Should have good networking capabilities and be willing to travel extensively throughout their specified area. 2. Skilled in coaching and mentoring, a quick learner who grasps and puts into application newly learned ideas and concepts. Superpowers/ Skills that will help you succeed in this role: 1. Self-starters, who can take ownership and are comfortable navigating ambiguity, will be an ideal fit. 2. Passionate about working in a fast-growing firm. 3. Articulate complex solutions to novice customers. 4. Good sales and negotiation skills. Experience in quota-driven sales is a must. 5. Experience in payments and finance is a plus - though not mandatory. Education: Graduation/ Post Graduation preferred Why join us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology. 2. Improve the average revenue per use by increasing the cross-sell opportunities. 3. A solid 360 feedbacks from your peer teams on your support of their goals. 4. . Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
Chennai, Telangana, Karnataka
Work from Office
- Collaborate with sales teams to understand client requirements and provide tailored solutions. - Generate leads, follow up on prospects, negotiate deals, and close sales. - Customize and adapt products to meet specific customer needs. - Provide technical support during the sales process, including product demonstrations and answering inquiries. - Build and maintain strong relationships with clients, acting as a trusted advisor. - Prepare cost estimates, proposals, and technical documentation. - Gather client feedback to inform product development and improve sales strategies. Qualifications - A Diploma or BE in Mechanical / Production engineering, - Proven experience in sales or a technical role (minimum 3 years Industrial Sales Experience). - Strong understanding of industry-specific technologies or products. - Excellent communication and presentation skills for both technical and non-technical audiences. - Ability to solve complex problems and design customized solutions. - Proficiency in relevant tools or software (e.g., CRM systems, project management tools). Preferred Skills - Excellent Customer Management. - Great Communication and Negotiations Skills - Prudent in Follows. - Ready to Travel Across multiple States
Posted 1 month ago
2.0 - 3.0 years
2 - 2 Lacs
Mumbai
Work from Office
Role & responsibilities : - Supervising customer service representative. - Co-managing the sales team and customer service team. - Handling customer complaints. - Scheduling and coordinating interdepartmental meetings and presentations. - Monitoring strategy implementation in real-time. - Working with IT in case there are tech issues that impede the customer experience. - Run effective promotional activities to optimize sales growth and customer retention - Use existing customer data to gain new leads and potential customers - Understand previous customer behavior to better engage current customers - Analyzing data to inform business development and campaigns - Keeping records of customer interactions, transactions, comments and complaints. Preferred candidate profile : - A Master degree in sales, marketing, business, or a related industry - At least three years of experience in a sales, marketing from FMCG industry. - Experience in data extraction/analysis - Experience in creating campaigns and managing projects - Analytical, data-driven experience in data-processing software (for example, Excel,CRM & ERP Software) - Detail-oriented and comfortable in fast-paced working conditions - A knack for strong communication and personal skills - Previous experience in leadership and team-building of minimum 3 years. - A proven history of excellent time management skills and performance under pressure
Posted 1 month ago
1.0 - 3.0 years
2 - 3 Lacs
Chennai
Work from Office
Key Responsibilities: >> Manage daily store operations. >> Deliver exceptional customer service & retail experiences. >> Ensure smooth store functioning and maintenance. (Non-Sales role) Requirements: >> 1-3 years of experience in retail, sales, or similar fields. >> Excellent communication and pleasing personality. >> Passion for retail experiences and customer service. >> Proven track record in customer experience & KPIs. >> Graduation mandatory. Interested candidate can share their resume via: 7907074855 (WhatsApp only) / surjish.suresh@livspace.com
Posted 1 month ago
1.0 - 3.0 years
1 - 2 Lacs
Bengaluru
Work from Office
Teleperformance is hiring for young talents/ Immediate joining Requirements: Requirements: Only Graduates can apply. 1 year of Experience in any field can apply. Should have excellent communication skills Should be Fluent in English and Hindi Job Details: Work From Office Face to face interview Immediate joiners preferable. Day Shifts 6 days working, 1 days rotational off 23 CTC and 17,000 Take home salary. Work Location: Hebbal, Bangalore If interested share your resume to WhatsApp or Call Bhargavi - 7619331123 Bring copy of resume mention Bhargavi
Posted 1 month ago
4.0 - 8.0 years
4 - 8 Lacs
Hubli, Karnataka, India
On-site
Major Accountabilities Infiniti, Laureate, Centurion & Luxor Microscopes demonstration/Follow up to the targeted account/surgeon. Do the assigned number of demos of Infiniti, Laureate, Centurion & Luxor Microscopes. Demo tracking sheet and customer feedback on the demo to be given every month. Create new leads by aggressive demo to Competitive Phaco users. Follow up on leads forwarded by Cataract TSE/ CAM Execute Cataract Instrumentation marketing plans and POA in accordance with established guidelines. Conduct assigned number of ACT/ART/RTM/CME every year. Achieve assigned sales targets for Infiniti, Laureate, Centurion & Luxor Microscopes in co-ordination with the Cataract TSE/ CAM & ASM. Work with the surgeons during/post Installations to improve post purchase experience. Accountable for managing all Demo Equipment's assigned to the area. Constant feedback on the market information to develop edge over competitor. Effectively manage territory development. Make sure that the receivables are collected on time to complete the sales. EFA compliance to be tracked on monthly basis and ensure compliance above 85%. Regular reporting in Envision. To maintain the desired call average per month and frequency of calls to be done as expected with respect to Dual Ranking of Customers. Call objectives should be managed to give focus on various Products as agreed. Responsible for adverse event and product complaint handling related activities at a local level including the collection, intake and forwarding the information to the Local Vigilance Representative. Adherence to all corporate compliance guidelines & corporate programs by self and team Key Performance Indicators Financial & Business results Total value targets / growth targets of instruments Demo Planned/executed Execution of Regional Marketing/Country programs, training strategies & tactics that effectively grow brands Activity based management focus and planned SoV activities Strategy/Market focus Competition Tracking Operational Excellence High People, Capabilities & Management Customer Management Ideal Background Components Minimum Desirable Education: First Class University Graduate/Post Graduate in Science, Engineering, Pharmacy. Experience requirement: Minimum 4 years selling experience in medical device/healthcare industry and 2 year role maturity in last held role at Alcon. Languages: Proficient in English
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Sonipat
Work from Office
1. Coordinate with different departments, Factorty & customers on regular basis. 2. To manage customer queries and co-ordinate with departments to resolve it 3. Ability to work independently as well as part of a team, handling multiple tasks successfully. 4. Well versed with MS Office including Word and Excel
Posted 1 month ago
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