Omega Shipping Agencies Pvt Ltd

Job Title: Deputy Manager Business: Liner Agency Department: Sales & Marketing Reports to: Regional Head Location: Cochin Qualification: Graduate / Post Graduate Experience: 8 - 12 years Job Brief : We are looking for a talented Deputy Manager to oversee all work performed at the branch and supervise all areas of sales & operation. The ideal candidate will manage staff, foster a positive environment, and ensure customer satisfaction while ensuring the smooth operation of the branch. A hands-on approach and a strong commitment to business growth are essential. Key Responsibility: Owner of respective target and KPI assigned by the HOD Sales and Marketing, Principal Marketing Team, Trade Manager and /or Pricing. Responsible for Customer Management, Market Intelligence, Product development and enhancement. Key Responsibilities: Direct all operational aspects of the branch, including Sales & Marketing, Documentation, Operations, Customer Service, Finance, Human Resources, Administration, and other business activities. Assess local market conditions and identify current and prospective sales opportunities. Develop forecasts, revenue objectives, and business strategies to achieve volume and revenue targets. Achieve personal and team goals and monitor the performance of branch staff; conduct annual appraisals as per company policy. Ensure timely submission of accurate reports that meet informational requirements. Liaise with vendors and terminals to ensure smooth operations. Represent the company in matters related to Customs, Ports, Terminals, etc. Take immediate and appropriate action while representing the company before regulatory bodies such as Customs, DRI, Police, etc., in line with company directives. Coordinate with Principals on all branch- and region-related activities.Manage the branch budget and allocate funds efficiently. Maximize team performance by providing training, coaching, development, and motivation. Identify areas for improvement and propose corrective actions to overcome challenges and leverage growth opportunities. Must Have: Proven track record of achieving sales targets and driving revenue growth. Strong knowledge of shipping products, services, and market trends. Excellent communication, negotiation, and relationship-building skills. Ability to manage customer accounts and coordinate with internal teams effectively. About Abrao Group: https://www.abraogroup.com/