Associate: Customer Coordination- Tamil PS: This isn't just a role; it's a commitment. At Repos, we're not just hiring an Associate: Customer Coordination, we're looking for a dedicated coordinator who can ensure seamless communication and collaboration with our customers once they purchase an RFS or RFD. This role is about ensuring that every customer feels guided, informed, and supported through the entire coordination journey. Location: Pune Experience: 0-3 years Language: Tamil (Compulsory) About Repos At Repos, fuel is more than energy, it is the pulse of progress, powering India's industries and ambitions. We are redefining how energy is accessed, delivered, and consumed through a disruptive Fuel-Tech E-commerce platform. Proudly backed by the visionary late Ratan Tata sir, Repos has already expanded to 380+ cities, and has been recognized by Shri Narendra Modi and honoured by the President of India. With 12 patents under our belt, we are driven by innovation and a bold vision for the future. As a Customer Coordination Associate , you will be the key link between our customers and our internal teams after the purchase of an RFS or RFD. You will manage end-to-end coordination, provide timely updates, resolve queries, and ensure that customers experience smooth and hassle-free support throughout their journey. What is RFS and RFD? Repos Fuel Station (RFS) - Think of it as a petrol pump on wheels. With RFS, businesses can get fuel delivered directly to their doorstep without ever stepping into a fuel station. No wastage, no pilferage, just smart fueling. Repos Fuelling Datum (RFD) - Data is power, and fuel data is control. RFD is our fuel management system that helps businesses track every drop of fuel in their operations, reducing wastage and improving efficiency. Responsibilities 1. Customer Coordination • Act as the single point of contact for customers post-purchase of RFS or RFD. • Share timely updates regarding manufacturing, dispatch, and delivery timelines. Proactively communicate progress and set the right expectations. 2. Relationship Management • Build trust-based relationships with customers through clear and empathetic communication. • Ensure customer engagement is consistent, transparent, and supportive. 3. Query and Complaint Resolution • Handle and resolve customer queries and concerns promptly. • Collaborate with internal teams to ensure timely resolutions and smooth execution. 4. Documentation and Reporting • Maintain accurate records of all customer interactions, queries, and resolutions. • Track and monitor customer orders, delivery status, and escalation logs. • Prepare and share periodic reports on coordination activities and customer feedback. 5. Experience Excellence • Anticipate customer needs and proactively provide guidance. • Ensure that every customer feels heard, valued, and supported. • Contribute to building a customer-first culture at Repos. Skills We Value • Strong communication and interpersonal skills. • Problem-solving mindset with empathy and professionalism. • Ability to manage multiple stakeholders and tasks simultaneously. • Detail-oriented with excellent organizational skills. Qualifications • Experience: 0-3 years in customer-facing or coordination roles • Education: Graduate in MBA, BBA (preferably in Marketing specialization), or any other relevant field •Passion for building relationships and driving customer satisfaction. Why Join Repos? • Be the Link: Bridge customer expectations with internal execution. • Drive Assurance: Ensure every customer feels supported and valued. • Grow With Purpose: Learn, innovate, and grow in a high-energy environment • Shape Experiences: Redefine how customers experience energy solutions. • Work With Visionaries: Be part of a team that is transforming India's fuel-tech landscape. This isn't just a coordination role, it's an opportunity to build trust, deliver assurance, and create lasting customer experiences at Repos.
Talent Acquisition Lead PS: This isn't just a job; its a revolution. At Repos , were not just hiring a Talent Acquisition Head were seeking a visionary people leader who can build, lead, and transform the hiring ecosystem with innovation and purpose. If you believe great talent builds greater companies, this role is your stage. Location: Pune Experience: 10–18 years About Repos Welcome to Repos , where fuel is more than energy — it’s the power behind progress and innovation. We’re revolutionizing how fuel is used and delivered by creating an E-commerce platform that makes energy and its data accessible with just a click. We are fuelling possibilities. Repos , proudly backed by the visionary late Ratan Tata sir , has grown to serve 380+ cities , leading the Fuel-Tech revolution with innovation and integrity. Recognized with the National Startup Award by Shri Narendra Modi and honoured by the President of India , Repos holds 12 national and international patents , embodying our commitment to progress and excellence. We are looking for a dynamic and strategic Talent Acquisition Head — someone who can align people strategies with business growth, lead hiring across all domains, and build a workforce that fuels the Repos mission. Responsibilities 1. Strategic Talent Leadership Develop and execute an organization-wide hiring strategy aligned with Repos’ business goals and growth roadmap. Lead leadership, strategic, niche, and volume hiring across all departments including Sales, Marketing, Tech, After Sales, Manufacturing, Finance, and Operations . Build and mentor a high-performing TA team capable of handling diverse recruitment mandates. Design scalable hiring frameworks and talent pipelines for long-term success. 2. End-to-End Recruitment Excellence Drive the full recruitment lifecycle — sourcing, screening, interviewing, and onboarding — with focus on quality and speed . Manage bulk and volume hiring drives , ensuring efficiency and candidate experience. Partner with business leaders to forecast manpower needs and execute timely closures. Implement innovative sourcing techniques, market mapping, and headhunting strategies. 3. Stakeholder & Leadership Collaboration Work closely with CXOs and Department Heads to align recruitment strategies with organizational objectives. Serve as a trusted advisor on market trends, compensation insights, and talent availability. Collaborate with HRBP and L&D teams to ensure seamless integration of new hires. 4. Data, Process & Employer Branding Use recruitment analytics and dashboards for data-driven decision-making. Ensure process excellence, compliance, and adherence to Repos’ cultural ethos. Partner with the MarCom team to enhance employer branding and candidate engagement initiatives. Build strong relationships with external agencies, consultants, and talent networks. 5. Agility & Flexibility Work in a fast-paced, high-growth environment where priorities may shift dynamically. Be flexible with working hours as hiring demands may extend beyond usual timelines. Skills We Value Strategic Vision & Execution: Ability to design and implement large-scale recruitment strategies that support rapid organizational growth. People Leadership: Proven experience in leading and motivating recruitment teams to achieve business outcomes. Cross-Functional Hiring Expertise: Hands-on experience in non-IT recruitment across multiple functions including sales, marketing, tech, and manufacturing . Analytical Thinking: Proficiency in using data and insights to drive talent decisions and process improvements. Stakeholder Management: Strong communication, influence, and collaboration skills to align multiple teams under one goal. Adaptability: Comfortable with ambiguity, evolving priorities, and a fast-moving business landscape. Qualifications Experience: 10–18 years in Talent Acquisition , with deep hands-on experience in Non-IT Recruitment . Education: Master’s or Bachelor’s degree in Human Resources, Business Administration, or related field. Proven experience in managing leadership, volume, and niche hiring across multiple domains. Track record of building high-performing recruitment teams and scalable hiring systems. Why Join Repos? Build the Builders: Lead the team that shapes the future of Repos by bringing in the best minds. Strategic Ownership: Drive end-to-end talent strategy with full accountability and freedom. Dynamic Collaboration: Partner with visionary leaders across departments. Culture of Growth: Thrive in an environment that rewards agility, innovation, and resilience. Create Impact: Every hire you make moves the mission of Repos forward. This isn’t just Talent Acquisition — it’s building a legacy of talent that fuels India’s energy revolution.