1595 Customer Management Jobs - Page 37

Job Description : KYC Knowledge. Experience in Loan disbursement. Manage the productivity & quality of the process. Walk-in Customer management & query resolution. Cheque collection, deposition & maintenance of the accurate records. Banking Operations / process - NACH / CHQ presentations. FC cases updation & closure follow up. Impalementof new Vendor. Team Management

Responsibilities Own strategic customer relationship with high value accounts, ensuring continuous engagement, statisfaction & retention. Lead high-impact QBRs/MBRs with executive stakeholders, showcasing delivered value and cost optimization impact. Lead renewal conversations and contract discussions, working cross-functionally to propose pricing models, discount structures, or account transitions as needed. Liaise with AWS account teams for escalations, commercial adjustments (e.g., RI conversions, refund cases), and joint go-to-market opportunities. Mentor Leads and Associate Leads, helping them grow into strategic roles while setting the standard for customer engagement quality and process excellence. Act as a process anchor, contributing to the creation of QBR templates, onboarding frameworks, anomaly management SOPs, and strategic account playbooks. Collaborate with the marketing and product teams to ensure customer voices are showcased appropriately. Lead discussions around custom reporting requirements for strategic accounts, including multi-account views, tagging-based breakdowns, and business-specific formats. Qualifications and Skills: 11+ years of experience in customer service, account management (or) cloud consulting. Experience working in a cloud consulting, AWS partner, or MSP is a plus. Strong stakeholder management and communication. Comfortable with ambiguity, works across functions seamlessly. Excellent communication, presentation, and relationship-building skills. Ability to analyze customer needs, develop strategies, and drive outcomes. Strong problem-solving skills with a proactive and customer-first mindset.

Description - Internal Preparation of Sales Plan, developing customer network, building & managing relationship with Industry End User/ OEM, ensuring and managing the approvals for SEI and achieve targets from the set of customers assigned to him. To ensure achievement of Sales Targets for BU in the Branch for the allotted set of customers. Major set of customers from >> OEM s/ End users Preparing month wise target plan Identifying initiatives to grow IA &PP business from set of customers Identifying new opportunities to be captured for pushing Sales Regularly monitor custom wise sales performance against Targets Customer Management Define visit frequency for each customer based on sales plan Conduct regular meetings with OEM s and Endusers to maintain relationship, resolve issues and motivate them to buy SEI Products. Implement action plan on identified new opportunities to grow sales network Promotional Activities: Organize Easy events/ Meets for assigned customers Qualifications - Internal The successful candidate should be able to demonstrate the following selection criteria: Bachelor of engineering in Electrical / Electronics & Instrumentation Thorough understanding of the sales processes Proven skills in the areas of strategic account planning and development Excellent written and oral communication skills Strong time management skills and results orientation Excellent interpersonal skills Whatever it takes attitude and desire to make an impact Btech

Pursue sales leads and achieve the personal sales objectives with the product range of the assigned products in the assigned territory with complete collections of all receivables Developing and Penetrating all Target Markets based on the market in the region Support business development and customer management by initially identifying potential customers, provision of updated market intelligence to supervisor/team, Coordination with customer services/ Supply chain/ logistics personnel Assistance in product promotion, product trials, etc Identify and attract new customers (Including Distributors), pursue new applications, and interact with corresponding process and product developers of the potential customers, leading to profitable future business Continuously increase market intelligence and update customer and competitor data and apply the overall sales process, aiming to meet or exceed sales targets Negotiate and close deals or contracts with customers and provide operational guidance and support to the relevant functional departments to ensure implementation Identify customer requirements and offer solutions accordingly Explore and appoint distributors and applicators as required to ensure smooth sales and operations and ensure market coverage Provide accurate sales forecast, supporting efficient planning of products and services Consistently and continuously exhibit safe behavior at driving, project sites, offices and for self and others

Pursue sales leads and achieve the personal sales objectives with the product range of the assigned products in the assigned territory with complete collections of all receivables Developing and Penetrating all Target Markets based on the market in the region Support business development and customer management by initially identifying potential customers, provision of updated market intelligence to supervisor/team, Coordination with customer services/ Supply chain/ logistics personnel Assistance in product promotion, product trials, etc Identify and attract new customers (Including Distributors), pursue new applications, and interact with corresponding process and product developers of the potential customers, leading to profitable future business Continuously increase market intelligence and update customer and competitor data and apply the overall sales process, aiming to meet or exceed sales targets Negotiate and close deals or contracts with customers and provide operational guidance and support to the relevant functional departments to ensure implementation Identify customer requirements and offer solutions accordingly Explore and appoint distributors and applicators as required to ensure smooth sales and operations and ensure market coverage Provide accurate sales forecast, supporting efficient planning of products and services Consistently and continuously exhibit safe behaviour at driving, project sites, offices and for self and others

Title - Sr Asst Customer Servic About GlobalFoundries GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.globalfoundries.com . Summary of the role The Customer Service Representative (CSR) will be responsible for order management and providing customer service to our clients in addition to providing internal support to the regional sales team. This role will be a key interface between Sales, Planning, Technical Support and Customer to ensure customers requests related to orders and shipments are fulfilled to the best interest of the customers and the company. ( KPIs : Accurate Order Entry with ZERO errors, Customer Satisfaction, Revenue Goal, AR, CRD, Backlog Management.) Job Responsibilities Customer Management Developing and maintaining positive relationships with Customers and Channel Partners Supporting sales team to organize and take lead in customer teleconference and answering questions related to orders & shipments Taking ownership of customer issues and following problems through to resolution. Being the focal point of contact for B2B & Customer Portal related issues and questions Educating customers on GlobalFoundries business practices and available systems Revenue Management Maximizing revenue via premium services fee collection and by preventing leakages Highlighting to the Sales Team about the PO gap and keeping them informed of the customer issues Order and Backlog Management Entering specific information in Oracle, which may include purchase orders, pricing, quote, ship methods etc. Managing the customers backlog in Oracle Working through cross-functional support team (Planning, CE, FAE, Finance, Quality, etc.) across global sites to resolve Customer and Fab related issues Analyzing and managing on-time delivery for customer orders Processing and responding to customer expedite requests, pull-ins and inquiries with regards to supply Resolving production scheduling, shipping or invoicing problems; determining the validity of RMA claims, managing the outstanding AR issues, aged backlogs etc. Ensuring that GlobalFoundries policies, legal regulations and audit requirements are met and maintained Project Management Managing B2B projects for customers Initiating and participating in internal system upgrades and enhancements for continuous improvement programs through automation and process streamlining to achieve excellence Performing all activities in a safe and responsible manner and supporting all Environmental, Health, Safety & Security requirements and programs Required Qualifications Education: Bachelor s / Master s Degree Experience: Order Management / Supply Chain Years of Experience: 6+ years of relevant order management experience preferably in the Semiconductor industry Language: English (Exceptional in both written & verbal) Must have Traits Exemplary communication skills (both written & verbal) Excellent customer relationship management skills Ability to own issues through closure Accuracy in order processing Attention to detail and ability to meet deadlines Flexibility to work in shifts Highly developed sense of integrity and commitment to work Ability to solve problems with logical thinking and analytical skills Project management skills Ability to work within a team environment and support each other Focused and self-motivated Working knowledge of MS Office, ERP & CRM tools (Excel, Oracle/SAP/SFDC) Knowledge of wafer fabrication process is a plus GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard. As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities. All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations. To ensure that we maintain a safe and healthy workplace for our GlobalFoundries employees, please note that offered candidates who have applied for jobs in India will have to be fully vaccinated prior to their targeted start date. For new hires, the appointment is contingent upon the provision of a copy of their COVID-19 vaccination document, subject to any written request for medical or religious accommodation. Information about our benefits you can find here: https: / / gf.com / about-us / careers / opportunities-asia

Job Title: Specialist Customer Service - Order Management About GlobalFoundries GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com . Introduction: The Customer Service Representative (CSR) will be responsible for order management and providing customer service to our clients in addition to providing internal support to the regional sales team. This role will be a key interface between Sales, Planning, Technical Support and Customer to ensure customers requests related to orders and shipments are fulfilled to the best interest of the customers and the company. ( KPIs : Accurate Order Entry with ZERO errors, Customer Satisfaction, Revenue Goal, AR, CRD, Backlog Management.) Job Responsibilities Customer Management Developing and maintaining positive relationships with Customers and Channel Partners Supporting sales team to organize and take lead in customer teleconference and answering questions related to orders & shipments Taking ownership of customer issues and following problems through to resolution. Being the focal point of contact for B2B & Customer Portal related issues and questions Educating customers on GlobalFoundries business practices and available systems Revenue Management Maximizing revenue via premium services fee collection and by preventing leakages Highlighting to the Sales Team about the PO gap and keeping them informed of the customer issues Order and Backlog Management Entering specific information in Oracle, which may include purchase orders, pricing, quote, ship methods etc. Managing the customers backlog in Oracle Working through cross-functional support team (Planning, CE, FAE, Finance, Quality, etc.) across global sites to resolve Customer and Fab related issues Analyzing and managing on-time delivery for customer orders Processing and responding to customer expedite requests, pull-ins and inquiries with regards to supply Resolving production scheduling, shipping or invoicing problems; determining the validity of RMA claims, managing the outstanding AR issues, aged backlogs etc. Ensuring that GlobalFoundries policies, legal regulations and audit requirements are met and maintained Project Management Managing B2B projects for customers Initiating and participating in internal system upgrades and enhancements for continuous improvement programs through automation and process streamlining to achieve excellence Performing all activities in a safe and responsible manner and supporting all Environmental, Health, Safety & Security requirements and programs Required Qualifications: Education: Bachelor s / Master s Degree Chinese Language proficiency preferred Experience: Order Management / Supply Chain Years of Experience: 6+ years of relevant order management experience preferably in the Semiconductor industry Language: English (Exceptional in both written & verbal) Preferred Qualifications: Exemplary communication skills (both written & verbal) Excellent customer relationship management skills Ability to own issues through closure Accuracy in order processing Attention to detail and ability to meet deadlines Flexibility to work in shifts Highly developed sense of integrity and commitment to work Ability to solve problems with logical thinking and analytical skills Project management skills Ability to work within a team environment and support each other Focused and self-motivated Working knowledge of MS Office, ERP & CRM tools (Excel, Oracle/SAP/SFDC) Knowledge of wafer fabrication process is a plus GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard. As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities. All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations. To ensure that we maintain a safe and healthy workplace for our GlobalFoundries employees, please note that offered candidates who have applied for jobs in India will have to be fully vaccinated prior to their targeted start date. For new hires, the appointment is contingent upon the provision of a copy of their COVID-19 vaccination document, subject to any written request for medical or religious accommodation.

Job Title: Specialist Customer Service - Order Management About GlobalFoundries GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com . Introduction: The Customer Service Representative (CSR) will be responsible for order management and providing customer service to our clients in addition to providing internal support to the regional sales team. This role will be a key interface between Sales, Planning, Technical Support and Customer to ensure customers requests related to orders and shipments are fulfilled to the best interest of the customers and the company. ( KPIs : Accurate Order Entry with ZERO errors, Customer Satisfaction, Revenue Goal, AR, CRD, Backlog Management.) Job Responsibilities Customer Management Developing and maintaining positive relationships with Customers and Channel Partners Supporting sales team to organize and take lead in customer teleconference and answering questions related to orders & shipments Taking ownership of customer issues and following problems through to resolution. Being the focal point of contact for B2B & Customer Portal related issues and questions Educating customers on GlobalFoundries business practices and available systems Revenue Management Maximizing revenue via premium services fee collection and by preventing leakages Highlighting to the Sales Team about the PO gap and keeping them informed of the customer issues Order and Backlog Management Entering specific information in Oracle, which may include purchase orders, pricing, quote, ship methods etc. Managing the customers backlog in Oracle Working through cross-functional support team (Planning, CE, FAE, Finance, Quality, etc.) across global sites to resolve Customer and Fab related issues Analyzing and managing on-time delivery for customer orders Processing and responding to customer expedite requests, pull-ins and inquiries with regards to supply Resolving production scheduling, shipping or invoicing problems; determining the validity of RMA claims, managing the outstanding AR issues, aged backlogs etc. Ensuring that GlobalFoundries policies, legal regulations and audit requirements are met and maintained Project Management Managing B2B projects for customers Initiating and participating in internal system upgrades and enhancements for continuous improvement programs through automation and process streamlining to achieve excellence Performing all activities in a safe and responsible manner and supporting all Environmental, Health, Safety & Security requirements and programs Required Qualifications: Education: Bachelor s / Master s Degree Experience: Order Management / Supply Chain Years of Experience: 6+ years of relevant order management experience preferably in the Semiconductor industry Language: English (Exceptional in both written & verbal) Chinese Speaking preferred Preferred Qualifications: Exemplary communication skills (both written & verbal) Excellent customer relationship management skills Ability to own issues through closure Accuracy in order processing Attention to detail and ability to meet deadlines Flexibility to work in shifts Highly developed sense of integrity and commitment to work Ability to solve problems with logical thinking and analytical skills Project management skills Ability to work within a team environment and support each other Focused and self-motivated Working knowledge of MS Office, ERP & CRM tools (Excel, Oracle/SAP/SFDC) Knowledge of wafer fabrication process is a plus GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard. As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities. All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations. To ensure that we maintain a safe and healthy workplace for our GlobalFoundries employees, please note that offered candidates who have applied for jobs in India will have to be fully vaccinated prior to their targeted start date. For new hires, the appointment is contingent upon the provision of a copy of their COVID-19 vaccination document, subject to any written request for medical or religious accommodation.

Timely recovery of dues, maintaining customer relationships, monitoring accounts, and ensuring compliance with legal and company policies to meet collection targets and mitigate financial risks.Top of FormBottom of Form Key Deliverables: a)Collection Activity Achieve assigned collection targets for SLCV&PV (in the 0-3 range) b)Customer Management Ensure that the daily visit and the customer target is met Ensuring regular contact with existing clients to maintain companys presence c)Adherence to the Process Should adhere to the laid down processes Accept Challenges Should be able to work under challenging environment d)Document management Ensure all collection documents are submitted correctly and on-time

Timely recovery of dues, maintaining customer relationships, monitoring accounts, and ensuring compliance with legal and company policies to meet collection targets and mitigate financial risks.Top of FormBottom of Form Key Deliverables: a)Collection Activity Achieve assigned collection targets for SLCV&PV (in the 0-3 range) b)Customer Management Ensure that the daily visit and the customer target is met Ensuring regular contact with existing clients to maintain companys presence c)Adherence to the Process Should adhere to the laid down processes Accept Challenges Should be able to work under challenging environment d)Document management Ensure all collection documents are submitted correctly and on-time

Timely recovery of dues, maintaining customer relationships, monitoring accounts, and ensuring compliance with legal and company policies to meet collection targets and mitigate financial risks.Top of FormBottom of Form Key Deliverables: a)Collection Activity Achieve assigned collection targets for SLCV&PV (in the 0-3 range) b)Customer Management Ensure that the daily visit and the customer target is met Ensuring regular contact with existing clients to maintain companys presence c)Adherence to the Process Should adhere to the laid down processes Accept Challenges Should be able to work under challenging environment d)Document management Ensure all collection documents are submitted correctly and on-time

Job Category: IT Job Type: Full Time Job Location: Any Experience: 5+ Years Location: Pan India Requirements Blue Yonder certified (WMS, One Network Control Tower & TMS) professional having strong domain knowledge & work experience Configure, customize and monitor jobs / tasks on Blue Yonder applications based on WMS, TMS & One Network Functional and Systems development experience in below Blue Yonder (JDA) modules in new age DSaaS arena: WMS & TMS (will be an added advantage) ONE NETWORK Control Tower Conducts / leads business process analysis or design, construction, validation, and deployment phases of the project Lead the project team to design and develop functional specifications for modifications, interfaces, reports and screens to ensure smooth integration between technical and functional business requirements Design business workflows/ process documentation to ensure proper application mapping / flow throughout the project life cycle Serves as a functional liaison and attends and contributes to key meetings between Project Manager, Solution Architects, key customer contacts, and customer users, up to and including key executive project sponsors Collaborate to develop transition interfaces to ensure proper integration with other systems Collaborate with Cross Functional teams and develop solution and functional / technical design documents to support development of end-to-end final solutions Demonstrate strong verbal and written communication, interpersonal, organizational, collaboration, and problem-solving skills Primary Skills Providing technical / non-technical knowledge transfer / user training during pre-implementation / GO-LIVE / post GO-LIVE phases of the projects Cost effective and solution-oriented professional Proven ability to provide project / development estimates Stakeholder / customer management skills Responsibilities Hands-on working knowledge & experience with BY WMS (Warehouse Management System), TMS (Transport Management System) & ONE NETWORK Control Tower Modules. Minor enhancement, SI (if needed) & maintenance of above mentioned modules Will be needed to prepare and deliver presentations for clients, senior leadership and executive level audiences Understand requirements & pain-points of users (client) and deliver / collaborate with stakeholders as a business integration consultant on product functionality & architecture Impact & convince and willingness to walk the extra mile basis demanding & pressure situation Maintaining 100% integrity of business processes & date

GeneTech- ATS GeneTech Private Limited is looking for Customer Care Manager to join our dynamic team and embark on a rewarding career journey Oversee customer care operations and activities. Monitor and analyze customer care performance metrics. Collaborate with internal teams to address customer issues. Provide training and support to customer care staff. Maintain documentation and records of customer care activities.

Lead high-impact revenue growth at the intersection of sports and media. Ideal for candidates with experience in media, digital advertising, or broadcast sales, who are ready to elevate a sports-centric sales organization. Key Responsibilities: Achievements of Annual sales targets and revenue generation from new business development. Built a comprehensive commercial program to bring new sponsors on board and generate sponsorship revenues. Aware of consultative sales techniques to pinpoint customers advertising needs and close short – term and long – term sales contracts. Lead a team to ensure seamless sponsorship delivery & brand activation. Client servicing & retention – work on brief, presentations & proposals with an innovative approach. Identify potential clients, initiate contact, and maintain ongoing relationships to drive repeat business. Develop and execute sales plans to achieve or exceed targets. Required Qualifications & Skills: 10+ years in media, digital, or broadcast sales with exposure to sports-related deals (e.g. rights, sponsorship, advertising). Deep understanding of media revenue models across TV, streaming, digital, programmatic, OTT, podcast, and branded content. Capable of aligning sales programs with market trends—especially the shift toward media-driven sports commercial models.

Role & responsibilities Act as the first point of contact for customer inquiries related to parts orders. deliveries, and logistics support Provide timely updates on shipment status, delays, and expected delivery timelines Coordinate with the warehouse and logistics team for order fulfillment and issue resolution Manage and maintain accurate records of customer interactions using CRM or internal systems Follow up on customer feedback and ensure satisfaction with resolution Escalate unresolved issues to the appropriate departments while maintaining ownership until closure Preferred candidate profile An immediate joiner will be preferred for a similar role within the logistics industry. Interested candidates can directly mail us at hr@algor.in or contact us at 91520335677

Do you enjoy carrying out operations efficiently and feel enthusiastic about maintaining mutually beneficial relationships with clientsIf your answer is a resounding yes, then we are hunting for you. As a Operation Executive at SmartQ, your primary goal will be to take responsibility for managing and optimizing the day-to-day operations to ensure efficiency, quality, and alignment with the overall strategic goals of the organization. In addition, you must be adept at strategic planning, team leadership, and problem-solving to navigate the complexities of operational management. Do you possess all these skills and wish to make an impact in the world of food and technologyJoin us now! By guiding associates and promoting the utilization of the digitized platform, communicate the benefits and convenience of the SmartQ ordering APP, including associated offers. Drive the adoption process by assisting associates in downloading and using the App, providing training, and supporting those without the App to order and pay through various payment wallets. Engage daily with food partners to update menu items, coordinate with the tech team to reflect changes on the App, and ensure timely push notifications and banner displays. Conduct Cafe LENS and hygiene checklists, perform hourly governance checks on LENS, and address issues while reporting incidents, accidents, and near misses to the reporting manager. Foster a positive work culture and ensure timely, high-quality service. Gather feedback from employees and clients at cafeterias regularly. Ensure compliance with company and statutory requirements for displays, counters, and service areas. Oversee cafeteria counters to ensure adherence to laid-out OSPs (Operating Standard Procedures). Inspect work areas during and after use, ensuring proper waste disposal. Maintain Health, Safety, and Environment (HSE) and temperature records, reporting any variances. Ensure equipment operates according to Equipment Safety Work Procedures (ESWP) and report any downtime to relevant departments. Qualifications: Passionate about providing top-notch service to both clients and employees. Possess strong communication skills in both English and the local language, ensuring a positive and excellent experience for all with a positive attitude. Tech-savvy with basic computer knowledge, a passionate learner, and characterized by honesty and integrity. A team player with the ability to lead and manage food partner employees, demonstrating self-motivation to take initiative. A graduate with a preference for holding a minimum craft course certification in Hospitality. Requires a minimum of 2 years of relevant experience. : .

Summary of the role The Customer Service Representative (CSR) will be responsible for order management and providing customer service to our clients in addition to providing internal support to the regional sales team. This role will be a key interface between Sales, Planning, Technical Support and Customer to ensure customers requests related to orders and shipments are fulfilled to the best interest of the customers and the company. ( KPIs : Accurate Order Entry with ZERO errors, Customer Satisfaction, Revenue Goal, AR, CRD, Backlog Management.) Job Responsibilities Customer Management Developing and maintaining positive relationships with Customers and Channel Partners Supporting sales team to organize and take lead in customer teleconference and answering questions related to orders & shipments Taking ownership of customer issues and following problems through to resolution. Being the focal point of contact for B2B & Customer Portal related issues and questions Educating customers on GlobalFoundries business practices and available systems Revenue Management Maximizing revenue via premium services fee collection and by preventing leakages Highlighting to the Sales Team about the PO gap and keeping them informed of the customer issues Order and Backlog Management Entering specific information in Oracle, which may include purchase orders, pricing, quote, ship methods etc. Managing the customers backlog in Oracle Working through cross-functional support team (Planning, CE, FAE, Finance, Quality, etc.) across global sites to resolve Customer and Fab related issues Analyzing and managing on-time delivery for customer orders Processing and responding to customer expedite requests, pull-ins and inquiries with regards to supply Resolving production scheduling, shipping or invoicing problems; determining the validity of RMA claims, managing the outstanding AR issues, aged backlogs etc. Ensuring that GlobalFoundries policies, legal regulations and audit requirements are met and maintained Project Management Managing B2B projects for customers Initiating and participating in internal system upgrades and enhancements for continuous improvement programs through automation and process streamlining to achieve excellence Performing all activities in a safe and responsible manner and supporting all Environmental, Health, Safety & Security requirements and programs Required Qualifications Education: Bachelor s / Master s Degree Experience: Order Management / Supply Chain Years of Experience: 6+ years of relevant order management experience preferably in the Semiconductor industry Language: English (Exceptional in both written & verbal) Must have Traits Exemplary communication skills (both written & verbal) Excellent customer relationship management skills Ability to own issues through closure Accuracy in order processing Attention to detail and ability to meet deadlines Flexibility to work in shifts Highly developed sense of integrity and commitment to work Ability to solve problems with logical thinking and analytical skills Project management skills Ability to work within a team environment and support each other Focused and self-motivated Working knowledge of MS Office, ERP & CRM tools (Excel, Oracle/SAP/SFDC) Knowledge of wafer fabrication process is a plus GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard. As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities. All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations. Information about our benefits you can find here: https: / / gf.com / about-us / careers / opportunities-asia Information about our benefits you can find here: https: / / gf.com / about-us / careers / opportunities-asia

Job Title: Specialist Customer Service - Order Management About GlobalFoundries GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com . Introduction: The Customer Service Representative (CSR) will be responsible for order management and providing customer service to our clients in addition to providing internal support to the regional sales team. This role will be a key interface between Sales, Planning, Technical Support and Customer to ensure customers requests related to orders and shipments are fulfilled to the best interest of the customers and the company. ( KPIs : Accurate Order Entry with ZERO errors, Customer Satisfaction, Revenue Goal, AR, CRD, Backlog Management.) Job Responsibilities Customer Management Developing and maintaining positive relationships with Customers and Channel Partners Supporting sales team to organize and take lead in customer teleconference and answering questions related to orders & shipments Taking ownership of customer issues and following problems through to resolution. Being the focal point of contact for B2B & Customer Portal related issues and questions Educating customers on GlobalFoundries business practices and available systems Revenue Management Maximizing revenue via premium services fee collection and by preventing leakages Highlighting to the Sales Team about the PO gap and keeping them informed of the customer issues Order and Backlog Management Entering specific information in Oracle, which may include purchase orders, pricing, quote, ship methods etc. Managing the customers backlog in Oracle Working through cross-functional support team (Planning, CE, FAE, Finance, Quality, etc.) across global sites to resolve Customer and Fab related issues Analyzing and managing on-time delivery for customer orders Processing and responding to customer expedite requests, pull-ins and inquiries with regards to supply Resolving production scheduling, shipping or invoicing problems; determining the validity of RMA claims, managing the outstanding AR issues, aged backlogs etc. Ensuring that GlobalFoundries policies, legal regulations and audit requirements are met and maintained Project Management Managing B2B projects for customers Initiating and participating in internal system upgrades and enhancements for continuous improvement programs through automation and process streamlining to achieve excellence Performing all activities in a safe and responsible manner and supporting all Environmental, Health, Safety & Security requirements and programs Required Qualifications: Education: Bachelor s / Master s Degree Experience: Order Management / Supply Chain Years of Experience: 6+ years of relevant order management experience preferably in the Semiconductor industry Language: English (Exceptional in both written & verbal) Chinese Speaking preferred Preferred Qualifications: Exemplary communication skills (both written & verbal) Excellent customer relationship management skills Ability to own issues through closure Accuracy in order processing Attention to detail and ability to meet deadlines Flexibility to work in shifts Highly developed sense of integrity and commitment to work Ability to solve problems with logical thinking and analytical skills Project management skills Ability to work within a team environment and support each other Focused and self-motivated Working knowledge of MS Office, ERP & CRM tools (Excel, Oracle/SAP/SFDC) Knowledge of wafer fabrication process is a plus GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard. As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities. All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations. Information about our benefits you can find here: https: / / gf.com / about-us / careers / opportunities-asia

Responsible for ensuring that the business operations in their region are aligned with the overall. organizational goals and strategies. They monitor and analyse key performance indicators Required Candidate profile Overseeing daily operations, managing budgets, and setting performance objectives. Planning, evaluating, and optimizing operations. Age criteria: Not more than 45 years Gender Preference: Male

Hi Warm Greetings, Greetings from Rivera manpower services! Note : Excellent communications is a Must to apply Only immediate joiners with Degree Certificate Mandatory! Book your slots for the interview , JOY 7996004799 rivera.joy1210@gmail.com (Drop CV to this what's app number if the line is busy) About us: The global leader in digital services and technology for content creation and delivery, Deluxe has been a trusted partner to Hollywood studios, independent filmmakers, TV networks, online content producers, brands, and anyone looking to bring stories and experiences to audiences, for more than 100 years. Deluxe Creative companies house the worlds top talent. Deluxe Delivery enables content creators and providers to get their content to the world in any format. With headquarters in Los Angeles and New York, and operations in 25 key media markets worldwide, Deluxe relies on 8,000 of the industry's premier artists, experts, and innovators. Position 1: Designation: Accounts Coordinator/ Client Services Executive CTC- 6LPA+ allowances upto (8k)Shifts- Hybrid mode, Fixed weekend off US shifts(9pm-6am)(10pm-7am) Location- Bellandur, Bangalore Roles and Responsibilities: Customer Engagement- Be the primary point of contact and build long-term relationships with customers, both externally and internally. Connect with clients and drive regular status calls, executive summaries and strategy meetings for high-profile projects. Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis. Create, maintain and communicate to client project timelines and budgets. o Prepare and communicate pricing quotes and estimates with client. o Ensure Billing and Revenue Tracking is maintained weekly. Manage client change orders by negotiating deliverable due dates between clients and internal departments, balancing internal capacity with external demands and expectations. Prepare regular account statuses, such as missing asset reports, delivery schedules and project statuses to the customer or senior management. Clearly communicate expected delivery dates for titles/assets, via entry of ordered titles into internal systems and Email/verbal communication for special cases and exceptions. o Working with Account Coordinators to ensure day to day production is running effectively. o Ensure Account Coordinators maintain a current and accurate understanding of all work-in- progress that has been initiated. Collaborate with Account Coordinators to ensure deliverables are completed within agreed upon timeframe with client - communicate with internal and external teams should changes occur as required. Proactively identify potential issues/problems with project in process, formulate response and solution and communicate back to client. o Communicate regularly with client regarding project performance metrics. Note: 1. This is client interaction role and not Finance & Accounts role. 2. Transport - free pick-up and drop facility from your residence to work and back. 3. Meals - Breakfast, Lunch and dinner will be served in the facility. 4. Candidate should be open for Night shift (9pm-6am)(10pm - 7am) Regards, JOY 7996004799 rivera.joy1210@gmail.com (Drop CV to this what's app number if the line is busy)

The candidate will be responsible for building and maintaining strong relationships with enterprise clients, ensuring the successful delivery of solutions, and driving customer satisfaction and retention. This role requires a deep understanding of enterprise solutions, exceptional client-facing skills, and the ability to identify growth opportunities within existing accounts. Key Responsibilities: 1. Value Orientation & Consulting: * Serve as a trusted advisor, providing expert insights to help customers achieve their business goals. * Focus on delivering measurable outcomes to ensure customers realize tangible benefits from the implementation. * Partner with customers to understand their needs and challenges, proposing customized solutions that may include business process adjustments. * Leverage expertise in business processes, ICI, and customer knowledge to deliver outcome-focused solutions aligned with best practices. * Application Design & Solution Development: * Contribute to designing and developing comprehensive solutions that fulfill all customer requirements. * Ensure the final solution adheres to quality standards, particularly in user experience and configuration accuracy. * Work closely with internal teams, including technical and AIML experts, to guarantee successful implementations. 2. Subject Matter Expertise (SME): * Be actively involved in product configuration and achieve relevant certifications within a reasonable timeframe. * Build a deep understanding of CLM, industry trends, and procurement and sales processes. * Stay informed about emerging technologies such as GenAI, EAI, and reporting tools. 3. Customer Management & Relationship Building: * Establish strong relationships with customers, promoting trust and collaboration throughout the implementation process. * Use assertive and effective communication to manage customer expectations and address concerns. * Act as the primary contact for key business stakeholders, focusing on business value, process alignment, and change management. 4. Additional Responsibilities: * Facilitate end-to-end workshops and whiteboarding sessions. * Oversee training, documentation, and adherence to project management processes and systems. * Motivate and manage teams effectively. * Demonstrate an understanding of project financials. * Ensure quality assurance and control throughout the project lifecycle. Requirements : * A bachelors degree in computer science, engineering, or a related field; a masters degree is preferred. * Experience in a SaaS organization with at least one complete lifecycle of global enterprise application implementations, including hands-on cloud solution design. * Over 7 years of consulting experience with a proven track record in successful end-to-end implementations. * Strong expertise in solution design and the ability to architect complex systems meeting customer needs. * Proven capability to translate customer requirements into tangible business value. * Hands-on experience in product configuration, application design, and solution development. * Exceptional communication and interpersonal skills to build trust and rapport with clients. * Demonstrated ability to manage multiple projects concurrently and deliver within tight deadlines. Working at SpotDraft When you join SpotDraft, you will be joining an ambitious team that is passionate about creating a globally recognized legal tech company. We set each other up for success and encourage everyone in the team to play an active role in building the company. * An opportunity to work alongside one of the most talent-dense teams. * An opportunity to build your professional network through interacting with influential and highly sought-after founders, investors, venture capitalists and market leaders. * Hands-on impact and space for complete ownership of end-to-end processes. * We are an outcome-driven organisation and trust each other to drive outcomes whilst being audacious with our goals. Our Core Values * Our business is to delight Customers * Be Transparent. Be Direct * Be Audacious * Outcomes over everything else * Be 1% better every day * Elevate each other * Be passionate. Take Ownership

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 35k Experienced:50k indu@7848820046 kavya@7849020010 ruth@9590520040

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 20k Experienced 35k to 42k Two way transport call hr soniya @7848820042 call hr Suman@7848820047 call hr ashika@7829423175

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 35k to 50k Two way transport Ruth@9590520040 Indu@7848820046

Hiring for one of the Most reputed MNC of Gurugram location This process requires someone is a Graduate / Under graduate / 12th pass with 01 year of International Customer Service experience For faster response WHATSAPP cv to HR 79827 39499