1595 Customer Management Jobs - Page 41

The system generates cash and check collection reports and reconciles them with real instruments. Upon receipt of the cash reward, we will accurately update our payment entry system with respect to the collection. Deposit cash and checks.

Responsibilities: * Manage customer relationships through effective communication and problem solving. * Ensure client satisfaction by delivering exceptional service and resolving queries promptly. Accessible workspace

Responsibilities: * Manage inventory & stock levels *Drive counter sales, upselling services and products where appropriate. * Oversee store operations & staff * Meet sales targets & profitability goals * Plan material requirements & stock takes

Position Title: Assistant Manager - Commercial operations Department Experience level Department-Location Role Commercial operations lead for EU market Job Description Execution of budgets Develop and manage budgets, to ensure that business and financial goals are achieved Supply planning Coordinate with planning and other cross functional teams to effectively plan product supplies Prompt escalation of delays and roadblocks for effective issue resolution of orders and supplies Customer management Managing all activities in relation to the customer (onboarding to sales to collection) oOnboarding and maintaining customer master oOrder book management oEnd to end sales monitoring oForecast alignment oRegular telecons with customers to keep them updates on the activities oQuery resolution oTarget achievement for every quarter the financial year for respective accounts oTrack and ensure on time EU testing and release with partner labs oOn time collections Regulatory Compliance Ensure compliance with regulatory requirements and industry standards throughout the supply and contract tenure. Collaboration Establish good working relationships with all customers as well as cross functional teams like manufacturing, SCM, finance, PDC, regulatory and logistics to drive business and financial objectives Performance Monitoring Measure and provide qualitative insights on forecast accuracy, DIFOT and suggest measures for improvement Timely reporting to Management on business, operational and financial performance Other matters Maintain SAP hygiene Pre-requisites Candidates having 5-7 years of commercial operations experience in EU or any SRA market is must Strong understanding of pharmaceutical business, regulations, industry trends and market dynamics Ability to work in a fast-paced environment and manage multiple priorities Excellent communication, negotiation, interpersonal and presentation skills Proficient use in Microsoft Excel, Power Point presentations and SAP.

Eligibility criteria for Branch Head ( Candidates with prior experience in Gold Loan Industry will be preferred. ) Candidates having minimum 5 years of work experience in Banking / NBFC / Financial Services in Sales at Managerial level Age between 30 to 45 years Candidates from Insurance background will be not be considered Minimum Education Qualification:- Graduation Contact Name - Linto Rajan Contact number - 6261599618

We are looking forward to hire SAP FICO Professionals in the following areas : Experience 10-13 Years Experience in SAP RTR / FICO ( JD from the Customer) 8-12+ years of experience preferred with S/4 HANA implementation project. Experience in incident lifecycle management and customer interaction and problem management Responsible for functional testing (Unit, Integration and UAT) in systems Coordinate with internal team, process teams and business users, Excellent Communication and ability to work as team, as role will require to have extensive meeting with all stakeholders and will be a single point of contact Expertise on SAP Finance areas (General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Open text/VIM and Bank integrations (EBS, Payment medium etc. Good exposure on Controlling area (Production Costing, Material ledger and CO-PA). At least 2 full implementation experiences in architecting SAP solutions. Solid understanding and experience of integrating SAP FICO module with other SAP modules like MM, PP, SD, PS. SAP S/4 HANA Finance experience (Preferred) Experience in SAP Fiori and ABAP programming is a plus. Required Technical Competencies Customer Management: Specialized knowledge of customers business domain and technology suite. Use latest technology, communicate effectively, demonstrate leadership, present technical offerings, and proactively suggest solutions. Projects Documentation: In-depth understanding documentation involved in Project like BBP Solution Design, FS etc. Able to build into require project documentation and can do a Peer review for team members project/module documents. Domain and Industry Knowledge: Specialized knowledge of customers business processes and relevant technology platform or product. Apply industry standards/ practices and create complex business models in line with customer requirements independently. Analyze current-state and define to-be processes in collaboration with SME and present recommendations with tangible benefits. Drive process improvement initiatives, ROI analysis through innovation. Functional Design: Specialized knowledge of solution design, scope analysis, and building blocks for business cases. Identifying key business drivers and translating them into solution components Creating diagrams from use cases and updating design specifications Understanding functional specifications and designing flexible solutions Collaborating with stakeholders to explain the solution approach Offering solution options based on research and coordinating process playbacks and reviews for business solutions. Requirement Gathering and Analysis: Specialized knowledge of requirement management processes and requirement analysis processes, tools methodologies. Extract requirements for complex scenarios and prototype independently. Identify modules impacted, features/functionalities impacted and arrive at high level estimates. Develop traceability matrix and identify transition requirements. Test Management: Able to create iteration, system integration test plan and develop integration test cases as required and verify system build, test environment and iteration test plan. Create business scenario test cases and automation test scripts based on understanding of functionality requirements. Conduct regression tests as required and impact analysis when a defect fix is made. Required Behavioral Competencies Drives Results: Sets realistic stretch goals for self and others and perseveres to follow through with resilience and remains calm in a crisis or stressful situation to exceed organization/client expectation Collaboration: Reaches out to others in the team to ensure connections are made and team members are working together. Looks for ways to integrate work with other teams, identify similarities and opportunities, making necessary changes in work to ensure successful integration. Accountability: Takes responsibility for and ensures accuracy of results and deadlines of the function and/or team and in completing own work. Communication: Communicates well-organized ideas, information, and data to broad and diverse audiences across the Organization (through formal and informal presentations). Helps others identify their appropriate audience. Agility: Demonstrates openness to the possibilities that change presents and begins to plan for how the role may change. Works with others to prepare for change. Customers Focus: Identifies trends and patterns emerging from customer preferences and works towards customizing/ refining existing services to exceed customer needs and expectations. Resolves Conflicts: Identifies and understands the source of conflict; address and overcomes. Certifications Mandatory Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

Kindly share your resume on Auto@svmanagement.com Role- Generate new business with OEMs of passenger Cars and related industries and also manage the business of existing customers by improving the SOB. Responsibilities- Defining Customers in the market and predicting their requirements Preparation of Sales Plan, developing customer network, building & managing relationship with Channel Partners, ensuring Collections, managing sales in respective segment Generate RFQ based on requirements, Negotiation and finalisation of order. To ensure achievement of Sales Targets for BU the allotted segments of OEM. Prepare Sales Plan for Allocated Targets for the assigned territory/customers Allocating targets by customers and activities Identifying initiatives to grow business in OEM Identifying new opportunities to be captured for pushing Sales Achieving Sales Targets: Regularly monitor customer wise performance against Targets Address Issues faced by customer and resolve the issue of the customers. Customer Management: Ensure preparation of customer visit plans monitor adherence to the same. Implement action plan on identified new opportunities to grow sales network Candidate Profile: Bachelor s Degree in BE/BTech Mechanical Engg, MBA in Marketing would be advantage. Experience of 15-20 years in Auto components business preferably in Vehicle Interiors, Exteriors, Seating systems etc. (Other components experience will also do.) Strong business relationship, Network with major OEM’s. Team Management.

Responsibilities: * Develop marketing strategies for furniture products. * Manage client relationships through effective communication. * Oversee interior design projects from concept to completion. Accessible workspace Food allowance Annual bonus Provident fund Health insurance

JobShop is Hiring for Multiple Call Center Roles!** - Apply to one company, access jobs with many! Immediate call center openings in Bangalore. - Join the best BPOs with JobShops help and start your journey today. Freshers and experienced pros welcome 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Sara- 6360065554 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR Sara- 6360065554 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Sara- 6360065554 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR Sara- 6360065554 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call HR Sara- 6360065554 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters

**"Join Our International Voice Process Team!"** - Are you passionate about customer service? JobShop is hiring for international voice process roles! Assist customers from various countries, providing solutions and support. Enjoy competitive salaries and great benefits. Apply today! Join SuperTails as a Customer Service Representative (CSR)! Are you passionate about delivering exceptional customer experiences? SuperTails is hiring Customer Service Representatives to be the voice of our brand! Why Join Us? Salary: Earn up to 35,000/month Work Schedule: Alternate week 6-day and 5-day work schedule Shifts: Rotational day shifts for a balanced work-life experience Immediate Joining: Start your journey with us right away! Dynamic Environment: Be part of a vibrant and fast-growing team! What Were Looking For Experience: Minimum 6 months of CSR experience Skills: Strong communication, problem-solving, and customer-handling skills Availability: Ready to join immediately and work flexible rotational day shifts Your Role Handle customer inquiries with professionalism and empathy Provide solutions and ensure customer satisfaction Maintain accurate records of customer interactions Location Work from a dynamic workplace that inspires growth and collaboration. Call HR keerthana-9513749000 or 9964080000 or visit jobshop.ai to explore other open positions with us

Role & responsibilities contact for customer inquiries regarding product availability, pricing, quotations, and lead times. Maintain and update customer records, order information, and communication history in via email. Process sales orders, coordinate deliveries, and provide after-sales support to ensure customer satisfaction. Follow up with customers regarding pending outstanding payments and ensure timely collections. Track the dispatch and feedback of sample materials provided to customers. Send quotation to customer and follow up with Purchase team for pending quote Providing proper support to customers and maintaining the professional healthy relationship with Customers Update reports of Pending Order and Complete Order on daily basis. Coordinate with Account team for preparing Invoices, Weekly outstanding report Coordinate with warehouse team to dispatch the material and for Dispatch detail. Follow-up for Pending order schedule date. Dispatch Detail share on Daily Basis to Customer. Update Quotation report and Sample report on daily basis. Preferred candidate profile Excellent written and verbal communication skills. Strong organizational and time-management skills. High attention to detail, especially in order processing and follow-ups. Ability to multitask and work under pressure in a deadline-driven environment. Customer-centric mindset with a proactive approach to solving problems.

Key Objective of the Job: Timely recovery of dues, maintaining customer relationships, monitoring accounts, and ensuring compliance with legal and company policies to meet collection targets and mitigate financial risks.Top of FormBottom of Form Key Deliverables: a)Collection Activity Achieve assigned collection targets for SLCV&PV (in the 0-3 range) b)Customer Management Ensure that the daily visit and the customer target is met Ensuring regular contact with existing clients to maintain companys presence c)Adherence to the Process Should adhere to the laid down processes Accept Challenges Should be able to work under challenging environment d)Document management Ensure all collection documents are submitted correctly and on-time

Key Objective of the Job: Timely recovery of dues, maintaining customer relationships, monitoring accounts, and ensuring compliance with legal and company policies to meet collection targets and mitigate financial risks. Key Deliverables: a)Collection Activity Achieve assigned collection targets for SLCV&PV (in the 0-3 range) b)Customer Management Ensure that the daily visit and the customer target is met Ensuring regular contact with existing clients to maintain companys presence c)Adherence to the Process Should adhere to the laid down processes Accept Challenges Should be able to work under challenging environment d)Document management Ensure all collection documents are submitted correctly and on-time

Role & responsibilities Develop and Implement CRM Strategies: Create and execute comprehensive CRM strategies aligned with company goals, focusing on customer acquisition, retention, and satisfaction. CRM System Management: Oversee the selection, implementation, and maintenance of CRM systems, ensuring they are effectively used by the team. Data Management and Analysis: Manage and analyze customer data within the CRM system, identifying trends, and providing insights to improve sales and marketing strategies. Customer Relationship Management: Build and maintain strong relationships with key customers, addressing their needs and concerns throughout the customer journey. Collaboration: Work closely with sales, marketing, customer service, and other teams to ensure a unified customer experience and streamline processes. Team Leadership: In some cases, lead and mentor a team of CRM specialists, providing guidance and training on CRM best practices. Reporting and Analysis: Generate reports and provide insights to management on customer acquisition, retention, and overall customer satisfaction. Customer Feedback: Collect and analyze customer feedback, identifying areas for improvement in products and services. Training and Support: Provide training and support to team members on CRM system usage and best practices. Project Management: Manage CRM-related projects, including system implementations and process improvements. Preferred candidate profile

Role & responsibilities include client handling, customer satisfaction problem solving customer data management Preferred candidate profile pleasing personality young energetic person

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster Fictiv, coined the AWS of manufacturing, is a leading technology company transforming the $350 billion manufacturing industry. Our cutting-edge cloud platform uses AI and machine learning algorithms to help companies build hardware at the speed of software. Come join our growing team! F ictiv exists to help product innovators create Fictiv is a global manufacturing company that simplifies sourcing for custom manufacturing, from prototype to low-volume production. Through its highly-vetted manufacturing network, AI-powered technology platform, and global operations centers across the USA, Mexico, India, and China, Fictiv delivers fast, high-quality custom manufacturing services from quote to delivery. Fictiv s capabilities span the full mechanical bill of materials, including Injection Molding, Compression Molding, 3D Printing, CNC Machining, Die Casting, and Sheet Metal. To date, Fictiv has delivered more than 30 million commercial and prototype parts for early-stage companies and large enterprises alike, helping them innovate faster, free up precious resources, and drive profitable growth. Job Description Are you ready to shake up the world of customer serviceDo you thrive on making connections and finding creative solutionsIf you re passionate about putting customers first in a dynamic, non-traditional environment, we want YOU on our team! In your role as Associate Customer Project Specialist , you will be working directly with our US-based customers, and you ll be using your agility, problem-solving skills, and customer service advocacy to help our customers increase the velocity and quality of products delivered. You will collaborate with the cross-functional teams to resolve customer pain points, address customer needs, and help manage customer projects end to end. You will support multiple customers across a variety of manufacturing orders to be fulfilled in different regions around the world. Work Hours - 9am-5pm US Pacific Time (Mon-Fri). There is a requirement to work from the office for the initial 3 months which would be the training phase before moving to a hybrid schedule (2 days home/3 days in office). What you will be doing: Customer Management: You will be our customers best ally at Fictiv. Work closely with our customers to ensure a seamless and high-quality experience. Nurture relationships and resolve issues to help drive customer loyalty. Case management: Concurrently manage a variety of manufacturing orders with multiple customers and the internal operations teams. Prioritize and resolve top user requests to address their product development needs and meet customer expectations for timing and quality. Communication: Gather, interpret, and communicate engineering, design, manufacturing, and logistics requirements to ensure the orders will be delivered on time and in full Collaboration : Collaborate with sales and the manufacturing operations teams to ensure successful delivery to the customer and advocate on their behalf - through the project lifecycle, including post-delivery exceptions. Program Managemen t: Manage projects with top-down oversight throughout the entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline. Continuous Improvement : Identify improvement areas and collaborate with the cross-functional team to prioritize and define solutions to increase our efficiency. What we look for Bachelor s degree in Mechanical Engineering and three (3) - six (6) years of relevant experience in the manufacturing industry, preferably in a client-facing role. The work is fast-paced - you will be working in an operations environment with tight deadlines and high standards. You will need to be organized with good time management, prioritization skills and great attention to detail. We obsess over our customers - you will need to be personable and have outstanding communications skills (both written and verbal) and be able to adapt your communication style effectively. Must be fluent in written and spoken English. Proven experience working directly with US-based customers and/or during US business hours is preferred. This role requires a self-starter mentality . We want you to be excited by a hands-on, high-performing, results-oriented role and driven to exceed expectations for our clients. Accountability is everything; you say what you do and do what you say. The basic project management/operations knowledge - scope, timing and quality. logistics, RMAs, change requests, invoicing. Aligned with our culture centered around continuous learning - bring passion to learn about the manufacturing ecosystem and the New Product Development process. What is in it for you and how will you be rewarded Skill development- within your first 12 months in this role you will grow your skills in the following areas; Manufacturing Industry Knowledge : Gain a deep understanding of the manufacturing sector, including its challenges, trends, and innovations. You ll learn about key processes, technologies, and the industrys impact on global supply chains. Business Acumen : Develop a strong sense of business strategy, enabling you to make informed decisions that help drive company performance. You ll learn how to assess opportunities, manage risks, and evaluate business metrics critical to success. Customer Relationship Management : Work directly with customers from a diverse range of industries, from innovative startups to established, multibillion-dollar enterprises. This experience will sharpen your ability to understand customer needs, address challenges, and deliver tailored solutions that enhance customer satisfaction. Cross-Regional Collaboration : Partner with manufacturing teams across global regions. You will develop a nuanced understanding of regional differences, learn to navigate cultural considerations, and effectively collaborate with international teams to achieve common goals. Networking and Relationship Building : Expand your professional network and build lasting relationships with clients, industry leaders, and subject-matter experts. Youll hone your ability to deliver a high-touch customer experience that fosters trust, loyalty, and long-term partnerships. Career growth opportunities- You can expect clear performance goals and recognition for your contributions. You will be presented with opportunities to follow the defined CPM career ladder, or, depending on your aspirations, grow your knowledge by transitioning into a different customer/operations role with the organization that may interest you. Competitive Compensation- We believe in rewarding top talent for their contributions. That s why we offer compensation packages that are 15%- 20% higher than the industry average for associate to mid-level roles Supportive benefits/perks- Restricted Stock Unit (RSU) Time Off: Benefit from x days of paid time off (PTO), 11 fixed holidays, 1 floating holiday, and x casual leaves. Learning Development: Access to unlimited courses via our Learning Management System (Absorb) for continuous development. Additionally, a dedicated budget supports studies and job-related qualifications. Medical/Health Insurance: Health insurance reimbursement up to INR 36k per annum. Coverage includes self, spouse, children and parents Group Personal Accident Cover: Medical care and compensation benefits up to INR 25L for accidental injuries. Term Insurance: Term insurance premium reimbursement up to INR 12k per annum to secure your family s financial future. Health Wellness: Health and wellness benefit reimbursement up to INR 10k per annum for gym memberships, fitness classes, equipment purchases and sports court bookings. Employee Assistance: Interest-free loans up to INR 2L for emergency financial burdens, repayable over 12 months. Dinner Allowance: INR 250/day for office days Cab Facility : For same safe hassle free, timely commutes to and from the office Snacks Refreshments: Stay energized with daily snacks, tea, and coffee provided. Fun at Work: Holiday celebrations, happy hours, birthday/anniversary celebrations and many more surprises. Recognition Rewards : Earn gifts through our quarterly employee recognition program Interested in learning moreWe look forward to hearing from you soon. About Fictiv Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world. This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development. We re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth. We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.

payment collections, coordinating with banks for loan disbursements and coordinating with clients

Eligibility criteria for Branch Head ( Candidates with prior experience in Gold Loan Industry will be preferred. ) Candidates having minimum 5 years of work experience in Banking / NBFC / Financial Services in Sales at Managerial level Age between 30 to 45 years Candidates from Insurance background will be not be considered Minimum Education Qualification:- Graduation Contact Name - Hitesh Roy Contact number - 9011787951

Hello Jobseekers, Greetings from Shiningstars ITPL! We are hiring for an enthusiastic Customer Care Executive to join our team. Job Description -Job Profile: Customer Care Executive -Location: Noida, Gurgaon -Salary: 19K-35K CTC -Eligibility: UG/ Graduate/ Fresher/ Experience -Shift: Rotational Shifts -Process: Voice/Non-Voice Responsibilities; 1. Customer handling via chat or mail. 2. Coordinate with team members and customer. 3. Stay up-to-date with industry trends and product knowledge. 4. Build and maintain relationships with client. Interested candidates can share their resume on the number given below: Fehmina: 9026050432 HR Executive Shiningstars ITPL

Responsibilities: * Manage customer queries via phone, email & chat * Maintain high NPS through exceptional service * Collaborate with teams on process improvements * Resolve issues promptly & professionally Health insurance Provident fund

Responsibilities: * Lead customer projects from initiation to closure * Ensure project deliverables meet customer requirements * Collaborate with cross-functional teams on resource allocation & planning Food allowance Provident fund

**"Exciting Call Center Careers Await with JobShop Apply for Multiple Roles Today!"** - JobShop is your trusted gateway to the best call center jobs in Bangalore. With just one application, youll open doors to multiple opportunities across top BPO companies. Whether youre new to the industry or have experience, we’ve got positions that match your skills and ambitions. - Don’t settle for one option when you can explore many with JobShop! Apply today and let us guide you to a successful call center career. 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Sara- 6360065554- or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR Sara- 6360065554- or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Sara- 6360065554- or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR Sara- 6360065554- or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters

Roles and Responsibilities: To call the maximum number of existing customers and provide them with training for the new launches. To explain newly released features to them. Need to maintain data regarding customer interaction and share reports on time. To maintain good rapport with customers. Resolve customer queries. Additional Qualification and Skills: Customer Handling and Training Software Training Client Coordination Good Communication Skill Basic knowledge of MS Office

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 35k Experienced 50k 50k with joining bonus of 52k call indu@7848820046 call call kavya@7849020010 call hr Indu@7848820046

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced:50k 35k to 42k with joining bonus of 52k call hr manish@7848820049 call hr shruthi@7816842400