Operations Executive – Fulfilment About ELUNO At ELUNO , we’re building India’s next-generation premium eyewear brand . Behind every order delivered is a strong fulfilment process that ensures speed, accuracy, and quality and this is where you come in. Role Summary We are looking for an Operations Executive(Fulfilment) who will personally handle the journey of each order. From the time it is placed until it is delivered to the customer. This is a hands on role where you will be responsible for carrying out quality checks, coordinating with multiple vendors, preparing orders, and ensuring smooth and timely dispatch. Your work directly ensures that every customer receives the premium experience ELUNO stands for. Key Responsibilities Carry out quality checks on frames, lenses, and final products before packaging Prepare, package, and dispatch orders while ensuring premium presentation and accuracy Update order statuses in systems in real time for complete visibility Coordinate with logistics partners for timely deliveries and follow ups Work with the customer success team to share accurate order timelines and updates Maintain records of daily orders and TAT compliance Flag any delays or issues early and take corrective action to keep processes on track Assist in maintaining stock of frames, lenses, and packaging material Qualifications & Skills 1 to 2 years of experience in operations, logistics, or fulfilment (e-commerce/retail preferred) Detail oriented with a quality-first mindset Strong organisational skills and ability to work within tight timelines Basic proficiency with digital tools (Excel, dashboards, order tracking) Good coordination and communication skills with teams and vendors
Location: Bengaluru, India Type: Full-time Salary - 5-7 LPA Company Description We’re building India’s #1 premium eyewear brand-design-first, fashion-forward, and proudly Indian. Backed by top founders & VCs. Founded by Abhinav (IIT-B, ex-Unacademy). Big vision. Just getting started. Visit Eluno.co to know more about us. Offline Growth Manager – Offline Popups (Bangalore) We’re building a premium eyewear brand and bringing it directly to people through curated popup experiences in societies and tech parks across Bangalore. We’re looking for a Offline Growth Manager who will take ownership of our on-ground activations – blending operations and customer interaction. What you’ll do: Finalize popup locations and coordinate with vendors for smooth setup. Ensure on ground execution, popup setup and everything else needed to make it a success. Be on-ground during popups (it will be primarily on weekends), interacting with customers. Assist customers in choosing the right eyewear (we’ll train you on styling) and deliver a luxury-brand experience. Drive sales and ensure every popup contributes to growth. Who you are: A fresher or early-career hustler looking to grow in sales + operations. Strong people skills and ability to work in fast-paced on-ground environments. Comfortable with a 6-day work week (weekly off during weekdays). Why join us: Be part of the 0-to-1 journey of a fast-growing luxury eyewear startup. Exposure to both operations and luxury sales.
To o versee all aspects of our store's daily operations, including managing staff, ensuring customer satisfaction, driving sales, and optimizing store performance to achieve financial goals . Key Responsibilities of a Retail Manager: Staff Management: Recruiting, hiring, training, and supervising retail staff, including sales representatives and retail store clerks. Developing and maintaining employee schedules, ensuring adequate staffing levels. Motivating and coaching team members to achieve sales targets and provide excellent customer service. Addressing employee issues and concerns. Store Operations: Ensuring smooth and efficient store operations, including inventory management, stock control, and maintaining a clean and organized store environment. Monitoring sales performance and identifying areas for improvement. Implementing and managing sales promotions and in-store events. Managing cash flow and ensuring accurate point-of-sale (POS) transactions. Handling customer inquiries, complaints, and feedback. Sales & Merchandising: Developing and implementing strategies to increase sales and customer traffic. Creating and maintaining visually appealing product displays to attract customers. Staying up-to-date on product knowledge and trends. Financial Management: Managing budgets and ensuring that financial objectives are met. Monitoring expenses and identifying cost-saving opportunities.