57 Customer Insights Jobs - Page 2

You will be joining a dynamic team at a platform aiming to drive global careers for millennials from emerging economies. The company operates at the intersection of edtech and fintech, successfully balancing business growth with empowering talented students to achieve their dreams. As a Product Designer, your role will involve collaborating closely with product, engineering, and business teams to deeply understand customer problems and develop innovative solutions. You will be responsible for designing user interfaces and experiences, incorporating customer feedback and usability findings to drive continuous innovation and enhance user engagement. Your expertise in B2C design, knowledge of technical constraints, and proficiency in tools like Figma will be essential in shaping the design standards and patterns of the products. The ideal candidate for this role will have at least 1 year of experience as a product designer in a B2C environment. You should be passionate about building a design culture, possess a strong understanding of design principles, and have a focus on customer-centric design decisions based on research and data. Experience with consumer-facing products and a keen interest in staying updated with industry trends and technologies will be beneficial in contributing to the growth and success of the company. Joining this team will provide you with the opportunity to participate in a fast-paced, growing environment where mutual respect, bias for action, continuous learning, and a growth mindset are valued. If you are enthusiastic about UX design, innovation, and making a positive impact, this role offers an exciting chance to be part of a promising journey towards success.,

You will be joining TVS Motor Company, a renowned two and three-wheeler manufacturer with a global presence, as a Project Manager in the NPD - KD BMW department at the Hosur Plant, Tamil Nadu, India. Your role will involve delivering new products, variants, and upgrades while achieving Quality, Cost, and Delivery targets for the respective customer segment. Your responsibilities will include identifying Long Range Planning targets for the section, understanding test standards, designing test methods, assisting the program manager in creating and reviewing the 12 Quarter product plan, preparing an integrated project time plan, identifying risks and devising mitigation plans, conceptualizing products in terms of Quality, Cost, and Delivery, obtaining project approval from the Apex body, reviewing project steps as per the New Product Introduction process, tracking product-related problems and implementing countermeasures, coordinating with functions to resolve critical issues, deploying target material cost from system level to part level, and conducting contribution analysis. In terms of competencies, you are expected to have a strong foundation in Automotive fundamentals, a robust understanding of powertrain and its subsystem, experience in powertrain testing, knowledge of two-wheeler products, and test rider experience. Additionally, you should possess basic communication skills, the ability to work collaboratively in a team, interpersonal effectiveness, personal leadership skills, rigor in job completion, customer-centric focus, and a passion for learning and working with IC engines. As a part of the TVS Motor Company team, you will have the opportunity to work with innovative and diverse teams, showcase adaptability, demonstrate strategic thinking, and contribute to the company's commitment to progress through Sustainable Mobility.,

As a Retail Business Development Executive at Knya, you will be responsible for managing end-to-end projects, with a focus on setting up new retail stores from scratch. Your role will involve driving business growth by identifying new market opportunities and overseeing store setups across various locations through travel. Your proactive approach will be essential in expanding our retail footprint and ensuring successful project execution. You will lead the process of store setup, including site selection, design, construction, and launch. Having a strong network in local high streets and markets, along with an understanding of catchment profiling, will be advantageous in this role. Additionally, you will be required to develop and manage project timelines, budgets, and resources efficiently. Utilizing your analytical skills, particularly with tools like Excel and Google Analytics, you will analyze market data and customer insights to make informed, data-driven decisions. Building and maintaining relationships with key stakeholders such as landlords, vendors, and local authorities will be crucial. Effective communication with senior management and cross-functional teams is also necessary to ensure project alignment. With at least 3 years of experience in business development, project management, or retail operations, you should have a proven track record of managing projects end-to-end, especially in setting up retail stores. Your excellent communication, organizational, and people management skills will play a vital role in your success. Being willing to travel frequently for store setup and on-site management, managing budgets effectively, and meeting deadlines under pressure are key requirements for this role. Experience in setting up retail stores or working in the retail industry, knowledge of market analysis tools, customer behavior insights, strong negotiation skills, and exposure to higher-level retail operations and business strategy will be advantageous. This full-time, permanent position requires a day shift schedule and offers benefits such as Provident Fund. To apply for this role, please provide your Current CTC and Expected CTC. The work location is in person in Mumbai (Lower Parel).,

As a professional in this role, you will be collaborating with various teams such as the Head of Experience, CoE teams, technology teams, and stakeholders both within and outside of HR. Your main responsibility will be to deliver value through agile delivery teams, drawing on your strong experience in leading digital transformation initiatives. You will play a crucial role in driving the ongoing transformation of colleague and people leader experiences, advocating for their needs and promoting a collaborative, data-led approach throughout the delivery of HR Journeys. Additionally, you will work closely with all stakeholders to identify opportunities for enhancing efficiencies, effectiveness, controls, and overall experience. By taking a data-driven approach, you will prioritize work and drive improvements in collaboration with the teams. Your role will also involve working closely with technical teams and stakeholders to introduce new ideas that enhance operational processes and simplify delivery methods. Automation will be a key focus, both internally and with external partners, to streamline workflows and optimize outcomes. Furthermore, you will lead the prioritization and oversee the delivery of the change portfolio related to a group of colleague journeys, ensuring alignment with organizational goals and strategies. The primary purpose of your role is to concentrate on understanding client needs, enhancing the client journey, developing client-centric products and services, and ultimately driving client satisfaction. You will be responsible for executing research to gain insights into client preferences and pain points related to banking products and services. By taking a holistic approach to analyzing client journeys, you will identify areas for improvement and enhance the overall client experience. Collaboration with cross-functional teams, including UX/UI designers, marketing, operations, and technology departments, will be essential to seamlessly elevate the client experience and evolve the bank's offerings based on customer insights. Additionally, you will collect and analyze data from various channels such as surveys, focus groups, and client interactions to evaluate the effectiveness of client experience initiatives. This analysis will help identify areas for improvement in customer experience and inform the development and implementation of client-centric strategies, initiatives, and metrics. By staying informed about industry trends and best practices in customer experience, you will incorporate relevant insights into the bank's product offerings to maintain competitiveness and meet client expectations. In this role, you will be expected to manage a business function, providing significant input to function-wide strategic initiatives. You will contribute to policy and procedure development, manage complex strategic projects, and lead a large team or sub-function. Your role will involve fostering a performance culture aligned with the organization's values, training and guiding less experienced specialists, and providing expert advice to senior management. Additionally, you will be responsible for resourcing, budgeting, and policy creation within your sub-function, ensuring compliance with regulations and facilitating adherence to relevant processes. As a Senior Leader, you are required to exhibit a set of leadership behaviors known as LEAD: Listen and be authentic, Energise and inspire, Align across the enterprise, and Develop others. These behaviors are essential in creating an environment where colleagues can excel and consistently deliver outstanding results. Furthermore, you are expected to embody the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as the Barclays Mindset of Empower, Challenge, and Drive, guiding your actions and behaviors within the organization.,

As the Director of Marketing and Customer Analytics at Tata Digital in Gurugram, you will lead the efforts in leveraging data and analytics to optimize marketing strategies, enhance customer segmentation, improve user experiences, and drive growth across Tata Digital Platforms. Your role will be pivotal in shaping marketing and customer engagement strategies to keep the company ahead of the competition. You will be responsible for developing and executing a comprehensive data and analytics strategy to support marketing and customer engagement efforts. This includes overseeing the collection, cleansing, and secure storage of customer data to ensure quality. Leveraging data to create and refine customer segments for personalized and targeted marketing campaigns will be a key aspect of your role. Analyzing the performance of marketing campaigns, providing insights for improvement, and optimizing spending to maximize ROI will also be part of your responsibilities. Utilizing data analytics to gain insights into customer behavior, preferences, and trends to enhance customer experiences will be crucial. You will develop clear and actionable reports, dashboards, and visualizations to communicate insights to cross-functional teams and stakeholders. Collaboration with Marketing, Product Development, and IT teams to drive data-driven initiatives will also be essential. Qualifications: - Bachelor's degree in Engineering, Data Science, Statistics, or a related field; Master's degree preferred - Proven experience in data analytics, customer analytics, or related roles, with at least 2 years in a leadership position - Strong knowledge of data analytics tools and software (e.g., Adobe Analytics, Tableau, R, Python, etc.) - Proficiency in customer segmentation, A/B testing, and marketing performance metrics - Excellent leadership and team management skills - Exceptional communication and presentation abilities - Strategic thinking and problem-solving capabilities - Deep understanding of e-commerce and digital marketing trends.,

As an Intern at Kumari Engineering Enterprises, you will be responsible for conducting market analysis to identify trends, opportunities, and customer insights. You will have the opportunity to visit end customers directly, updating interactions and data in the CRM tool. Additionally, you will support business development activities by generating and following up on leads. Kumari Engineering Enterprises is a growing firm based in Nagercoil, known for delivering reliable solutions in the engineering sector. Committed to quality, customer satisfaction, and innovation, we provide a supportive and growth-focused environment where performance is recognized and initiative is valued. Join us to contribute to our success and develop your skills in a dynamic work setting.,

The Strategy and Transformation consultant at Capgemini plays a crucial role in assisting clients to foster innovation and formulate fresh strategies, services, and products. You will be responsible for designing and executing novel business and operational frameworks while envisioning and materializing the structures of future organizations. Your duties will include cultivating customer insights, enhancing organizational intelligence, and staying informed about market trends. As a Strategy and Transformation consultant, you will be expected to continuously enhance your knowledge of tools and methodologies within a specific industry or area of expertise. You will engage in diverse projects, assuming various roles across domains to refine your proficiency in a designated field of expertise or industry. This role offers the opportunity to broaden your skill set and contribute to the development of innovative solutions. In summary, as a Strategy and Transformation consultant, you will be at the forefront of driving change and shaping the future landscape of organizations through strategic thinking, operational excellence, and continuous learning.,

Games24x7 is an India headquartered online gaming company that specializes in skill games. Founded in 2006 by economists Bhavin Pandya and Trivikraman Thampy, the company is backed by investors like Tiger Global, The Raine Group, and Malabar Investment Advisors. Utilizing behavioral science, technology, and artificial intelligence, Games24x7 aims to provide an exceptional game-playing experience across its platforms. The company operates RummyCircle, India's largest online rummy platform, and My11Circle, a leading fantasy sports platform, with offices in Mumbai, Bengaluru, and Gurugram. RummyCircle offers cutting-edge technology for the Best Rummy Experience in India, while My11Circle focuses on delivering personalized experiences in the fantasy sports realm. Both platforms have seen significant engagement and growth, with billions of games played and millions of fantasy teams created in recent years. Driven by the passion to connect people through beloved games, Games24x7 combines this enthusiasm with a scientific approach to innovate and keep traditional games relevant and engaging. We are looking for a dynamic Product Manager with over 2 years of experience to join our team. In this role, you will collaborate with various teams to introduce new product features and ensure the success of existing products. Your responsibilities will include shaping product strategy, working with engineering and design teams, and leading product initiatives that align with customer needs and business goals. Key Responsibilities: - Developing and executing new product features from concept to launch. - Coordinating with cross-functional teams to translate product requirements into actionable tasks. - Tracking feature progress, managing timelines, and ensuring successful delivery. - Collecting user feedback and data to enhance features post-launch. Product Strategy & Roadmap Support: - Contributing to the product roadmap development in line with business objectives and customer requirements. - Analyzing market trends, user feedback, and competitor products to prioritize features. - Making data-driven decisions to enhance product performance and drive growth. Cross-Functional Collaboration: - Working with diverse teams to align on product initiatives. - Communicating product vision, goals, and updates to stakeholders. - Facilitating communication and coordination across teams for smooth execution. Customer Insights & Feedback: - Analyzing customer feedback to guide new feature development and product enhancements. - Engaging with customers to identify pain points and opportunities for improvement. - Using data and feedback to refine features and enhance customer satisfaction. Product Optimization: - Monitoring feature and product performance. - Leveraging data analytics and feedback to improve user experience. - Identifying and resolving issues in product development and launch processes. Qualifications: - 2+ years of product management experience with exposure to new feature development. - Strong knowledge of the product development lifecycle. - Ability to collaborate with cross-functional teams and manage multiple priorities. - Excellent communication and problem-solving skills. - Familiarity with Agile methodologies and product management tools. - Strong analytical skills for data-driven decision-making. - Experience in gathering and analyzing user feedback. - Proficiency in product analytics tools. - Exposure to Agile/Scrum processes and user experience design principles.,

As a Product Research Analyst at Asite, you will play a crucial role in informing roadmap decisions and feature development for our B2B SaaS platform. By combining market research, customer insights, and product data, you will work alongside cross-functional teams to identify customer needs, analyze industry trends, and support evidence-based go-to-market strategies. Your responsibilities will include conducting thorough market, competitor, and customer research to identify product gaps and opportunities for platform expansion. You will analyze customer behavior, feedback, and usage data to guide product decisions and design surveys, interviews, and focus groups with B2B clients. By synthesizing qualitative and quantitative insights, you will provide clear recommendations for product teams to build roadmaps and support product discovery and validation phases. To excel in this role, you should possess a Bachelor's degree in Business, Economics, Social Sciences, or a related field, with 2-4 years of experience in product research within a B2B or SaaS environment. Strong skills in qualitative and quantitative research methods, experience in conducting customer interviews and surveys, and familiarity with B2B SaaS buying journeys are crucial. Additionally, you should have excellent communication and storytelling skills, along with the ability to manage multiple tasks in a fast-paced environment. At Asite, we value teamwork, attention to detail, and a proactive approach to continually improving processes. If you are a vibrant individual with a can-do attitude and a passion for providing value to customers, we encourage you to apply and join our dynamic product team. About Asite: Asite's vision is to connect people and help the world build better. Our platform enables organizations working on large capital projects to collaborate seamlessly, plan, design, and build with shared information across the entire supply chain. Asite SCM and PPM solutions provide supply chain management and project portfolio management capabilities, allowing organizations to deliver digital twins and build better together. Join us on this mission by sharing your resume with us at careers.india@asite.com. Additional Information: - Type: Full-time - Experience: Junior-level - Functions: Product Management - Industries: Information Services, Information Technology and Services, Management Consulting, Internet, Computer Software,

As the Director of Marketing and Customer Analytics at Tata Digital in Gurugram, you will lead the utilization of data and analytics to enhance marketing strategies, optimize customer segmentation, elevate user experiences, and drive growth across Tata Digital Platforms. Your role will be instrumental in shaping marketing and customer engagement strategies, providing valuable insights to keep the company competitive. Your primary responsibilities will include developing and implementing a comprehensive data and analytics strategy to support marketing and customer engagement efforts. This will involve overseeing the collection, cleansing, and secure storage of customer data to ensure quality. By leveraging data, you will create and refine customer segments for personalized marketing campaigns. You will also analyze marketing campaign performance, offer insights for enhancement, and optimize spending to maximize ROI. Furthermore, you will use data analytics to gain a profound understanding of customer behavior, preferences, and trends to enhance customer experiences. Developing clear and actionable reports, dashboards, and visualizations will be crucial to communicate insights to cross-functional teams and stakeholders effectively. Collaboration with Marketing, Product Development, and IT teams will be essential to drive data-driven initiatives. To qualify for this role, you should hold a Bachelor's degree in Engineering, Data Science, Statistics, or a related field, with a preference for a Master's degree. You should have proven experience in data analytics, customer analytics, or related roles, including at least 2 years in a leadership position. Strong knowledge of data analytics tools and software such as Adobe Analytics, Tableau, R, and Python is required. Proficiency in customer segmentation, A/B testing, and marketing performance metrics is essential. Excellent leadership, team management, communication, and presentation skills are expected. Additionally, strategic thinking, problem-solving abilities, and a deep understanding of e-commerce and digital marketing trends are necessary for success in this role.,

As a Product Manager at Games24x7, you will play a crucial role in the development and enhancement of our online gaming products. Collaborating with cross-functional teams, you will contribute to the strategy, execution, and optimization of new and existing features to meet customer needs and business objectives effectively. Your responsibilities will include: - Participating in the definition and development of new product features, from ideation to launch, in collaboration with engineering, design, and other teams. - Supporting the product lifecycle by tracking feature progress, managing timelines, and ensuring successful delivery while continuously improving features based on user feedback and data. - Contributing to the development of the product roadmap, analyzing market trends, user feedback, and competitive products to prioritize features that align with business goals and customer needs. - Working closely with cross-functional teams to ensure alignment on product initiatives, communicate product vision, and manage day-to-day coordination for smooth execution. - Gathering and analyzing customer feedback to drive new feature development, identify opportunities for enhancement, refine features, and enhance customer satisfaction. - Monitoring feature performance, optimizing product features based on data analytics and feedback, and resolving issues in the product development and launch process. To qualify for this role, you should have: - 2+ years of experience in product management or a related role with exposure to developing new product features. - A strong understanding of the product development lifecycle, collaborative skills, and the ability to manage multiple priorities effectively. - Excellent communication, problem-solving, and analytical skills, with proficiency in Agile methodologies and product management tools. - Experience in gathering and analyzing user feedback, utilizing product analytics tools, and familiarity with Agile/Scrum processes and user experience design principles. Join us at Games24x7 to be a part of a dynamic team dedicated to innovating and delivering exceptional gaming experiences to our users.,

You are a detail-oriented and performance-driven E-Commerce Specialist responsible for managing and optimizing the online marketplace presence of the company. Your primary focus will be on digital marketplace operations, product listing optimization, performance advertising, and data analytics to drive online sales, enhance product visibility, and ensure an exceptional customer experience across digital platforms. Your key responsibilities include: Online Marketplace Management: - Overseeing day-to-day activities on digital marketplace platforms. - Ensuring compliance with platform-specific policies, SEO standards, and listing requirements. - Staying updated on marketplace algorithms to enhance product discoverability. Product Listing & Optimization: - Conducting keyword research and implementing SEO strategies for increased visibility and ranking. - Developing compelling product titles, bullet points, and descriptions. - Coordinating with content and design teams to create engaging product imagery and enhanced descriptions. - Optimizing backend data fields and attributes for improved search relevance. Digital Advertising & Performance Marketing: - Monitoring ad spend, analyzing key performance indicators, and optimizing for ROI. - Continuously testing and refining audience targeting, keyword bidding, and campaign structures. Analytics & Reporting: - Using e-commerce analytics tools and internal reports to assess campaign performance and customer behavior. - Performing A/B testing on listings and promotions to improve conversion rates. - Delivering clear, concise reports on sales performance, traffic sources, and marketing impact. Competitive Research & Customer Insights: - Monitoring competitor pricing, listings, and promotional strategies. - Analyzing customer feedback and behavior to identify improvement opportunities. - Engaging with customer reviews to maintain strong brand reputation and trust. Collaboration & Execution: - Working closely with marketing, design, product, and logistics teams to align e-commerce initiatives. - Supporting new product launches, seasonal promotions, and ongoing content updates. - Ensuring smooth execution of cross-functional e-commerce strategies and timelines. Language & Localization: - Writing and editing content in clear, fluent English with additional language proficiency being a plus. - Adapting product messaging and visual content to resonate with various cultural markets. Qualifications: - Bachelor's degree in marketing, Business, Communications, or related field. - 2-4 years of experience managing listings and campaigns on digital marketplaces. - Strong understanding of e-commerce marketing strategy and platform ecosystems. - Proficiency with digital tools like Helium 10, Jungle Scout, Data Analytics Platforms, etc. - Strong Excel/data skills and ability to interpret complex metrics. - Excellent communication, time management, and project coordination abilities. This is a full-time position located in Madurai. The benefits include health insurance, and the work schedule is during the day shift. If you are interested, please contact the provided email vignesh.hrbeeyoond@gmail.com or phone number +91 9952560396.,

As a Deputy General Manager - Brand Marketing (Global Marketing) at Tata Communications, a part of the Tata Group, you will have the opportunity to work with a global digital ecosystem enabler that powers the fast-growing digital economy in more than 190 countries and territories. Leading with trust, Tata Communications drives digital transformation for enterprises globally through collaboration and connected solutions, core and next-gen connectivity, cloud hosting, security solutions, and media services. With 300 of the Fortune 500 companies as customers, Tata Communications connects businesses to 80% of the world's cloud giants. In this role, you will be responsible for being the Brand Champion by defining and evolving the brand's voice and positioning to resonate with stakeholders across customers, analysts, and shareholders. You will lead the development of brand communication strategies in partnership with the overall TCL Communications team, drive thought leadership, and oversee social media strategy to maintain a strong brand presence online. Additionally, you will create innovative marketing campaigns across digital, print, and experiential platforms, leveraging customer insights to guide marketing strategies. Your strategic thinking abilities will be crucial in developing long-term brand strategies and analyzing data to drive brand growth. You will bring creativity and curiosity to the role, continuously seeking ways to make the brand fresh, exciting, and relevant. With over 10 years of communications experience, including brand building, public relations, and marketing, you will have a track record of successfully building brands across B2B sectors and managing cross-functional projects. Your exceptional storytelling skills and media strategy expertise will be essential in engaging communities and delivering impactful campaigns. As part of a dynamic, forward-thinking team at Tata Communications, you will have the opportunity to work on a brand with global associations like Formula One and collaborate with multicultural teams and a global management team. If you are a passionate, driven, and innovative Brand Manager ready to make your mark and grow your career, we want to hear from you.,

As an intern at Kumari Engineering Enterprises, your day-to-day responsibilities will include conducting market analysis to identify trends, opportunities, and customer insights. You will have the opportunity to visit end customers directly and update interactions and data in the CRM tool. Additionally, you will support business development activities by generating and following up on leads. Kumari Engineering Enterprises is a growing firm based in Nagercoil, known for delivering reliable solutions in the engineering sector. We are committed to quality, customer satisfaction, and innovation. As an employer, we offer a supportive, growth-focused environment where performance is recognized and initiative is valued. Join us in our mission to provide exceptional service and drive success in the engineering industry.,

As a Senior Brand Strategist at our company based in Mumbai within the Financial Services / Fintech industry, you will have the opportunity to develop and implement a long-term vision for our brand. Your role will involve aligning the brand with our strategic goals and market opportunities. You will oversee multi-channel brand governance to ensure consistency and cohesion across all communications, PR efforts, and customer-facing materials. Your responsibilities will include driving industry recognition through producing white papers, participating in conferences, and forming strategic partnerships with financial influencers and institutions. Conducting in-depth market research to gather customer insights will be crucial for refining the brand's messaging and guiding product development decisions. It will also be important for you to establish and track key performance indicators for brand awareness and recall, continuously refining strategies based on data-driven insights. The ideal candidate for this role should have a minimum of 7 years of experience in brand strategy, branding campaigns, and communications within fast-paced, high-growth environments. You should have a proven track record of increasing brand recognition and recall through innovative and strategic initiatives. Demonstrated experience in collaborating across multiple teams, including marketing, sales, and product, to deliver cohesive brand experiences is essential. Strong communication and influencing skills are necessary for leading cross-departmental projects effectively. Additionally, possessing excellent analytical skills to interpret complex data and translate it into actionable branding strategies will be advantageous. A Bachelor's degree in Marketing, Communications, or a related field is required, while an MBA or equivalent advanced degree is highly desirable. Joining our team will provide you with the opportunity to work in a fast-paced, innovative setting where your contributions directly impact the company's success. You will have access to professional development opportunities and a clear path for career advancement. Being part of a team that values creativity, collaboration, and excellence, you will enjoy an attractive salary and benefits package.,

The Lead Analyst provides support across multiple departments that impacts revenue and profitability across the organization. This position plays a key role in the implementation of pricing strategies and policies through the use of various analytical and data intelligence framework. As a lead within the Pricing organization, you will develop recommendations based on quantitative and qualitative analysis and may be called to present to senior level management across the organization. Your main responsibilities include acting as a technical pricing expert on complex and specialist subjects, supporting management with the analysis, interpretation, and application of complex information, and contributing to the achievement of divisional and corporate goals. You will support or lead projects by applying your area of expertise. Additionally, you will design and implement processes and solutions associated with a wide variety of data sets used for data/text mining and analysis to support informed business decisions. You will gain insight into key business deliverables by examining structured and unstructured data from multiple disparate sources. Utilizing current and emerging technologies, you will evaluate trends and develop actionable insights and recommendations to management based on the available information for analysis. In terms of core competencies, knowledge, and professional experience, you should have an understanding of Enterprise Pricing/SAM Pricing aligned with the commercial strategy to achieve overall revenue objectives. Business planning and financial modeling skills are essential, along with 5+ years of working experience on all OpCos Pricing including FXE, FXG, FXF. Providing recommendations to business partners and management on a broad range of business critical topics is crucial, with at least 7+ years of experience, including 5+ years in a Strategic Pricing role. Extensive experience working on complex pricing bids for Enterprise/SAM customers is required, and an MBA in Marketing/Finance from a top-tier institute is necessary. In terms of roles and responsibilities, you will be involved in commercial activities such as pricing strategy development, customer insights analysis, governance, pricing models/analysis, stakeholder management, process transformation, analytical solutions, and project management. Your behavioral skills should include curiosity and eagerness to learn new skills and knowledge, adaptability to take on varied assignments, self-initiative to transform business processes, and being a team player. The ideal candidate should possess analytical skills, data mining and interpretation skills, accuracy, attention to detail, planning and organizing skills, influencing and persuasion skills, and presentation skills. FedEx is an equal opportunity/affirmative action employer committed to a diverse, equitable, and inclusive workforce. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.,

Working closely with the Head of Experience, CoE teams, technology teams, and various stakeholders within and outside of HR, your primary responsibility will be to drive value through agile delivery teams and lead digital transformation initiatives. You will play a crucial role in transforming colleague and people leader experiences by advocating for their needs and promoting a collaborative, data-driven approach in the delivery of HR Journeys. By working with all stakeholders, you will identify opportunities to enhance efficiencies, effectiveness, controls, and overall experience. Utilizing a data-driven approach, you will collaborate with teams to prioritize work and implement improvements. Moreover, you will engage with technical teams and stakeholders to introduce innovative ideas that streamline processes, simplify delivery, and automate tasks where feasible. As a leader, you will be responsible for prioritizing and overseeing the delivery of change portfolios related to colleague journeys. In this role, your primary focus will be on understanding client needs, enhancing client journeys, developing client-centric products and services, and ensuring high levels of client satisfaction. You will be accountable for executing research to gain insights into client preferences and pain points related to banking products and services. By taking a holistic approach to analyzing client journeys, you will identify areas for improvement and enhance the overall client experience. Collaboration with cross-functional teams, such as UX/UI designers, marketing, operations, and technology departments, will be essential to enhance client experiences and evolve the bank's products and services based on customer insights. Additionally, you will collect and analyze data from various channels like surveys, focus groups, and client interactions to evaluate the effectiveness of client experience initiatives and identify areas for improvement. Developing and implementing client-centric strategies, initiatives, and metrics to enhance the overall client experience, drive loyalty, and track improvements over time will be part of your responsibilities. Furthermore, you will analyze the competitive landscape to identify industry trends and best practices in customer experience and integrate them into the bank's product offerings. As a Director in this role, you will manage a business function, provide strategic input, influence policies and procedures, and oversee multiple complex and critical strategic projects. You will lead a large team or sub-function, embed a performance culture, and contribute to organizational goals. You will provide expert advice to senior management, manage resourcing, budgeting, and policy creation, and ensure compliance with regulations. Demonstrating extensive knowledge of how the function integrates with the business division to achieve overall objectives, you will maintain industry expertise, solve complex problems, and make strategic decisions. Negotiating with stakeholders, influencing at a senior level, and acting as a principal contact point for key clients will be crucial aspects of your role. Additionally, you will embody leadership behaviors emphasizing listening, authenticity, inspiration, alignment, and development of others. Overall, your role will require you to uphold Barclays" values of Respect, Integrity, Service, Excellence, and Stewardship, while also embodying the Barclays Mindset of Empowerment, Challenge, and Drive in all interactions and decisions.,

The role As the Senior Category Manager - Holidays, your primary responsibility will driving profitable growth of our packaged holiday business. You will collaborate with cross-functional stakeholders to ensure alignment with our business goals and customer needs. To be successful in this role, you will possess a unique blend of customer centric creative thinking and disciplined execution, enabling you to develop innovative growth strategies while ensuring meticulous implementation. You should be comfortable working in a fast-paced, data-driven environment and have a passion for revolutionising the online travel industry through innovative holiday offerings. We seek an outcomes driven, creative leader who can make impactful decisions and inspire a team to excel. Key responsibilities PnL Management: Oversee the financial performance of the package holiday segment, including aggressive revenue growth, cost management, and sustained profitability. Strategy Development: Formulate and implement strategic plans to enhance the growth and profitability of the packaged holiday category. Market Analysis: Conduct thorough market research to identify trends, customer needs, and competitive landscape to inform decision-making. Product Development: Collaborate with cross-functional teams to design and launch new holiday offerings that meet market demand. Pricing Strategy: Develop and implement pricing strategies that maximise revenue while remaining competitive in the market. Customer Experience: Enhance the customer experience by ensuring seamless booking processes, exceptional service delivery, and post-experience feedback. Customer Insights: Utilize customer feedback and insights to continuously improve product offerings and enhance customer satisfaction. Marketing Collaboration: Work closely with the marketing team to develop and implement promotional campaigns that drive category awareness and sales. Performance Tracking: Monitor and analyse the performance of the holiday category using key metrics and KPIs. Collaboration: Work closely with cross-functional teams, including digital, commercial, tele sales and customer service, to ensure cohesive brand messaging. Key requirements for the role Experience: Minimum 7 years of experience in category management, in the travel industry. Hands-on experience of package holiday business is highly preferred Education: Bachelors degree in business administration, Marketing, or a related field. A masters degree is a plus. Demonstrable success in driving significant revenue growth Strong knowledge of online travel industry, customer behaviour, and market dynamics. Deep expertise in pricing strategies and proposition development for online travel Excellent analytical, problem-solving, and decision-making skills, with the ability to use data and insights to drive results. Strong project management skills and attention to detail in implementing complex initiatives Exceptional communication and negotiation skills. Proficiency in market research and analysis. Excellent communication, presentation, and negotiation skills, with the ability to influence and persuade at all levels. Customer-centric, innovative, and entrepreneurial mindset, with the ability to adapt to changing business needs and customer expectations. Benefits Competitive salary and benefits Private medical insurance Family friendly work environment Dynamic career growth opportunities in a rapidly growing company,

Lead, direct, and control Branding and Marketing strategy, policies, programs, budget, and activities to support business objectives. Set clear objectives and goals, research and define target audiences, developing marketing collaterals, communication and branding strategies, and measure adoption. Conceptualize, develop, and execute the go-to-market (GTM) and launch strategy for new product features. Drive the organization brand positioning in a clear and consistent way that resonates with and motivates our target audiences. Promote the organization as the most preferred IT Services organization to the analysts, media, and target customers. Represent the voice of the customer within the organization, bringing insights to cross-functional stakeholders across product, solutioning, engineering, delivery, and leadership. Build and nurture existing relationships with key partners, aligning on mutual goals and driving adoption through a variety of co-marketing efforts. Define, measure, and report the performance of all marketing channels/campaigns and assess against ROI and KPIs including customer acquisition and retention. Conceptualize and organize virtual and physical events/webinars/engagement activities periodically for the potential clients / CIOs and assess impact. Manage customer segmentation strategy and develop smart attribution modeling, ensuring reach to the right audience with the right message. Overseeing the development and placement of the creative elements that position the company in the marketplace. Implementation of all Digital marketing initiatives, always ensuring the availability of a dynamic website, social media presence, e-mail marketing, etc. Integration with business development efforts of Sify's diverse offerings across Network, Data Center, Cloud, Digital, and Managed Services portfolio. Monitor, analyze, and evaluate the market trends, adjust branding marketing strategy to support business objectives. Team Management- Identifying / hiring team personnel and managing the team to achieve goals.,

Product Manager Digital Payments Job Title : Product Manager – Digital Payments Location : Chennai, Hyderabad, Bangalore Experience : 1-4 Role Summary: Lead the development and optimization of digital payment products, ensuring seamless user experiences, regulatory compliance, and market competitiveness. Key Responsibilities: Define product vision and roadmap for UPI, card payments, and wallet integrations. Collaborate with engineering, design, and compliance teams to deliver features. Conduct market research and user feedback analysis to inform product decisions. Monitor product performance and iterate based on KPIs and customer insights. Ensure alignment with NPCI and RBI guidelines for payment systems. Qualifications: 4–7 years in product management, preferably in fintech or payments. Strong understanding of payment technologies and user flows. Experience with agile methodologies and product lifecycle management. Excellent communication and stakeholder management skills.

## **Req ID:** 122424 - **Remote Position:** No - **Region:** Asia - **Country:** India - **State/Province:** Chennai - **City:** Guindy, Chennai ### General Overview - **Job Title:** Director, Design Engineering 1 - **Functional Area:** Engineering (ENG) - **Career Stream:** Engineering (ENG) - **Role:** Director 1 (DR1) - **Job Code:** DR1-ENG-DSGN - **Job Band:** 12 - **Direct/Indirect Indicator:** Indirect ### Summary The Director, Design Engineering, plans, scopes and executes the projects of complex nature to the utmost quality standards by working with the cross-functional team in all aspects of the Project. ### Detailed Description Successfully manage multiple teams, mentoring and training the team members, and also responsible for career development of the team members Works on creating and nurturing the skill set in the team based on the needs of the business Participates in the development of the vision and provides key input into the annual business plan Responsible for planning the budget for successfully running the projects and participate in the AOP Partners with the senior engineering management team to support all of the engineering activities Communicates and supports the organizations short- and long-term goals and ensures that resources and technical capabilities exist to meet customers needs and expectations. Works with potential customers to help define their needs and to present technical proposals to meet those needs. Manages Software Validation functions with a strong focus on quality and efficiency Provide functional direction to all indirect areas supporting business. Instills in the management team a focus on Design Excellence through flawless execution. ### Knowledge/Skills/Competencies 18 years of Engineering Product and People Management experience Experience in Product Lifecycle Management best practices, specifically in Software Validation. Strong technical skills and experience of one or more of the following technologies: external storage, enterprise compute systems, hyperscale compute systems, data center and enterprise switch, service provider router. Strong market and customer insights of one or more of the following market segments: cloud, enterprise, campus, telco, AI, IoT, etc. Strong technical networking background is required Strong problem-solving skills along with excellent verbal and written communication skills, Team Building Leadership skills: Results-Oriented Project Management skills: Proficiency in effectively prioritizing managing, and executing simultaneous projects to produce multiple outcomes at the same time. Must be able to effectively interact and communicate with executive management Degree in engineering ### Physical Demands ### Typical Experience ### Typical Education ### Notes This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee-based recruitment services.,

As a Sales & Community Development Intern at Arr Voice, you will be part of a dynamic team at a leading multi-format, multi-genre digital media brand. Arr creates original stories across video, audio, and the written word, reaching over 200 million people through various platforms like Jio, MX Player, Hotstar, Tata Sky, and more. Arr Studio, launched in 2019, produces original shows for international and domestic OTT platforms, broadcast television, and movie screens in multiple languages and genres. In 2022, Arr introduced Arr Voice, an audio social app designed primarily for women. This app allows creators to share their thoughts through 30-second audio clips known as voicepods and a conversation tool called Voicepools. The core mission of Arr Voice is to empower users to express their thoughts without fear of judgment. At Arr Voice, we prioritize a first principles approach to delivering a seamless and delightful consumer experience. We value action-oriented individuals who are passionate about solving the right problems, communicating solutions effectively, and executing tasks with vigor. Your responsibilities as a Sales & Community Development Intern will include assisting in developing and implementing sales strategies, conducting market research to identify potential clients and communities, engaging with community members through various channels, supporting the sales team in client outreach and follow-up, analyzing sales data to track progress and identify trends, participating in organizing community events, collaborating with team members to brainstorm and execute innovative ideas, preparing presentations and materials for community outreach, maintaining accurate records of interactions and feedback, providing support in gathering insights on customer needs and preferences, monitoring and reporting on the effectiveness of community engagement initiatives, and suggesting improvements based on community feedback. To qualify for this internship, you should currently be pursuing a degree in Business, Marketing, or a related field. You should have a strong passion for community development and social impact, excellent verbal and written communication skills, the ability to work independently and within a team environment, familiarity with social media platforms and their impact on community engagement, the capacity to manage multiple tasks effectively, willingness to learn and adapt in a fast-paced environment, previous experience in sales or community engagement is a plus, a positive attitude with a willingness to take initiative, ability to work flexible hours for community events, and an understanding of cultural dynamics within local communities. Working as a Sales & Community Development Intern at Arr Voice offers you hands-on experience in a rapidly growing social audio startup, the opportunity to collaborate closely with the founding team, a flexible work environment, learning opportunities, and performance-based incentives. If you are talented, passionate, and execution-oriented, we are excited to have you join our vibrant team at Arr Voice.,

As a Category & Catalogue Manager at our growing team based out of Gurgaon, you will be responsible for leading the end-to-end catalogue content creation process. This includes developing detailed product attributes, supporting pricing workstreams, managing photoshoots, and collaborating closely with internal catalogue and marketing teams. Your role will involve continuously enhancing catalogue elements such as images, descriptions, and categorization based on customer insights to improve conversion rates. You will also develop and execute strategies to effectively showcase products, ensuring accurate feature and price information across all platforms using in-house tools. Additionally, you will be tasked with validating all catalogue tasks thoroughly before they go live to maintain high accuracy and relevance. Presenting performance metrics related to catalogue quality will also be a key aspect of your role. In terms of customer experience and navigation, you will own the customer journey within the category. Your focus will be on enhancing product discoverability, simplifying navigation, and facilitating decision-making for customers. By identifying key decision-making parameters and ensuring that the catalogue meets these standards for clarity and detail, you will contribute to an improved customer experience. Collaboration with stakeholders to ensure seamless execution and alignment with category goals will also be part of your responsibilities. Driving organic traffic and optimizing conversions will be another crucial aspect of your role. Working in partnership with the Marketing team, you will target relevant audiences to boost conversions within the category. Leveraging platform capabilities, you will design and implement plans to enhance category visibility and engagement. By optimizing product callouts, visuals, and promotional offers, you will strive to improve customer interaction with the catalogue. In terms of technical and cross-functional collaboration, you will proactively troubleshoot and resolve catalogue issues, liaising with central teams as necessary. Providing training and guidance to colleagues to maintain high standards across the category team will also be expected from you. To be successful in this role, you should have 2-3 years of experience in category/catalogue management, preferably within e-commerce or retail. Strong organizational skills, attention to detail, and an excellent understanding of product presentation, photography, and content creation are essential. You should also be able to interpret customer insights and translate them into actionable catalogue strategies. Experience with MS Excel, familiarity with analytics tools, and traffic-driving tactics is required. Strong problem-solving skills and experience with cross-functional collaboration will also be advantageous for this position.,

Job Title: Head - Partnerships (Education) Location: Bengaluru Job Type: Full-time Reports To: Director, Product Marketing - Education About Us: Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to craft beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to building exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! About Adobe for Education: Adobe for Education is committed to empowering educators and students with creative tools and digital literacy to enhance learning outcomes. We aim to foster creativity and innovation in schools across India through strategic partnerships and impactful programs. Role Summary: We are seeking a dynamic and strategic Head of Partnerships to lead Adobe’s partner ecosystem development for the Education sector in India with a focus on the K-12 segment. The ideal candidate will be responsible for identifying, onboarding, and managing partnerships with: - Independent Software Vendors (ISVs) - Educational Publishers - ICT Solution Providers - Affordable Private School (APS) Chains - Non-Governmental Organizations (NGOs) - Education Labs Suppliers - Hardware Suppliers - Other education solution providers for schools This high-visibility role is critical in driving the acquisition engine and engagement of Adobe products in the education market. It requires the ability to independently evaluate potential partners and channels from a product-fit perspective to ensure these partners are able to best deliver the penetration and engagement for relevant products from the Adobe ecosystem. A deep understanding of the Indian K-12 education ecosystem and its key players is essential. Key Responsibilities: • Develop and execute a comprehensive partnership strategy to expand Adobe’s footprint in the Indian education sector. • Identify and engage with potential partners across ISVs, publishers, ICT players, APS chains, NGOs, labs, hardware suppliers, and other education-focused organizations. • Negotiate and finalize partnership agreements aligned with Adobe’s strategic goals. • Collaborate with internal teams (sales, marketing, product) to ensure successful partner onboarding and enablement. • Drive joint go-to-market initiatives with partners to promote Adobe’s education offerings. • Monitor partner performance and ensure alignment with business objectives. • Represent Adobe at industry events, conferences, and partner meetings to build brand visibility and thought leadership. • Provide regular reporting and insights on partnership performance and market trends. Qualifications: • Bachelor’s degree in Business, Marketing, Education, or a related field; MBA preferred. • 10+ years of experience in partnerships, business development, or channel management, preferably in the education or technology sector. • Proven track record of building and managing successful partner ecosystems. • Strong understanding of the Indian education landscape and key stakeholders. • Experience working in the education sector and with partner types such as ISVs, Publishers, NGOs, APS, ICT players, Labs, and Hardware Suppliers is essential. • Excellent negotiation, communication, and relationship management skills. • Strategic thinker with the ability to execute and deliver results in a fast-paced

Responsibilities : - Lead and implement end-to-end technical solutions within D365 Customer Insights (Data and Journeys) to meet diverse client requirements, from initial design to deployment and support. - Design and configure CI data unification processes, including data ingestion pipelines, matching and merging rules, and segmentation models to create comprehensive and actionable customer profiles. - Demonstrate deep expertise in data quality management and ensuring data integrity. - Proficiency in integrating data with CI-Data using various methods, including standard connectors, API calls, and custom ETL pipelines (Azure Data Factory, SSIS). - Experience with different data sources and formats. - Hands-on experience with the Power Platform, including Power Automate (flows for data integration and automation), Power Apps (for custom interfaces and extensions), and Dataverse (data modeling and storage). - Strong skills in JavaScript, Power Fx, or other scripting languages relevant to CI customization and plugin development. - Ability to develop, test, and deploy custom functionalities, workflows, and plugins to enhance CI capabilities. - Proven experience in customer journey mapping, marketing automation, and campaign management using CI-Journeys. - Ability to design and implement personalized customer journeys based on data insights and business objectives. - Proactively troubleshoot and resolve technical issues within CI-Data and CI-Journeys environments, focusing on data integrity, performance optimization, and system stability. - Conduct root cause analysis and implement effective solutions. - Strong analytical and problem-solving skills, with experience leveraging CI data analytics to generate actionable business insights and recommendations. - Ability to translate data into compelling narratives and visualizations. - Excellent written and verbal communication skills for effectively liaising with stakeholders, clients, and internal teams. - Ability to clearly articulate technical concepts to both technical and non-technical audiences. - Provide technical mentorship and guidance to junior team members. - Contribute to knowledge sharing and best practices within the team. - Stay up-to-date with the latest D365 Customer Insights features, updates, and best practices. - Proactively seek opportunities to expand your technical knowledge and skills. Required Skills & Experience : - 9+ years of experience working with D365 Customer Insights (Data and Journeys), with a strong focus on technical implementation and configuration. - In-depth understanding of data unification, segmentation, and profile creation within CI-Data. - Proficiency in data integration with CI-Data using connectors, API calls, and custom ETL pipelines. - Hands-on experience with Power Platform tools (Power Automate, Power Apps, Dataverse). - Strong skills in JavaScript, Power Fx, or other scripting languages used for CI customization and plugin development. - Proven experience in customer journey mapping, marketing automation, and campaign management within CI-Journeys. - Deep understanding of marketing and customer experience principles and their application within CI. - Strong analytical and problem-solving skills, with experience using CI data analytics to drive business insights. - Excellent written and verbal communication skills.