326 Customer Insights Jobs

Job Description: As a Strategy and Transformation consultant at Capgemini, you will support clients to innovate and develop new strategies, services, and products. You will be responsible for designing and implementing new business and operating models, bringing to life the organizations of the future. Your role will involve developing customer insights, organizational knowledge, and market perspectives. Key Responsibilities: - Support clients in innovating and developing new strategies, services, and products - Design and implement new business and operating models - Develop customer insights, organizational knowledge, and market perspectives Qualifications Required: - Experience in support...

As a Product Manager, you play a pivotal role in leveraging technology to provide an exceptional customer experience. With your analytical and problem-solving mindset, you delve deeper into the function/problem space, collaborate with stakeholders and partners, and develop a broader perspective. Your outside-in view of the problems allows you to create a vision, strategy, and roadmap for how software can address immediate needs and wants, paving the way for future disruptions and innovations. - Own the strategy and roadmap for a key product/business area. - Connect with the consumer, build product roadmaps, and oversee the delivery of the product in collaboration with the product team. - Col...

International Wealth and Personal Banking (IWPB) helps deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. International Wealth and Personal Banking provides a leading premium proposition through Some Careers Open More Doors Than Others. If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could tak...

JOB DESCRIPTION GM/DGM Marketing Branding Location: Kolkata Reporting To: AVP Marketing & Internal Sales Role Level: GM/DGM Business Unit: Marketing 1. ROLE SCOPE Team Size: As per organization structure Direct Reports: Brand, Digital & Communication teams Cost Centre: Marketing 2. PURPOSE OF THE ROLE (Compact Summary) Drive and align brand identity with business goals across domestic and international markets. Lead digital transformation through data-driven strategies for enhanced engagement, conversions, and revenue. Integrate brand and digital strategies to improve customer experience and market visibility. Champion innovation and position the company as a future-ready, technology-driven ...

As a Customer Success Representative at SimplePlan Media, you will be an essential part of our team, providing support to customers and collaborating with various teams to ensure customer satisfaction and product improvement. This role will give you valuable insights into how products are developed and delivered, making it an ideal opportunity for individuals aspiring to build a career in Product Management. **Key Responsibilities:** - Be the primary point of contact for customers, assisting them through chat, email, and phone communication channels. - Handle product queries with patience, empathy, and accuracy, ensuring customer satisfaction. - Document and escalate technical issues to the ...

Roles and Responsibilities Develop marketing strategies to drive business growth through hydrogen industry expertise. Conduct market research, analyze data, and generate reports on customer insights. Lead generation of new business opportunities by identifying potential clients and building relationships. Collaborate with cross-functional teams to ensure effective communication and project execution. Present findings and recommendations to stakeholders through clear presentations.

Role Overview: You will be joining OnGrid as a full-time Business Development Representative based in Gurgaon. Your primary responsibilities will include lead generation, inside sales activities, and contributing to sales and business development efforts. Your daily tasks will involve researching potential clients, making sales calls, maintaining customer relationships, and identifying new business opportunities. Key Responsibilities: - Generate, meet, and qualify leads (potential clients) as part of the B2B sales process - Conduct presentations, platform demos, and regular follow-ups with potential clients - Create quality proposals for clients - Conduct Proof of Concepts (PoC's) and pilots...

Role Overview: You will be responsible for designing and implementing processes and solutions related to various data sets used for data/text mining and analysis to support informed business decisions. Your main focus will be gaining insight into key business deliverables by examining structured and unstructured data from multiple disparate sources. You will effectively utilize current and emerging technologies to evaluate trends and develop actionable insights and recommendations to management based on the information available for analysis. Additionally, you will learn to use data, statistical, and quantitative analysis to drive decision-making. Key Responsibilities: - Work closely with sa...

Role Overview: As a passionate designer at Expedia Group, you will play a crucial role in elevating the craft and impact of experience design within the Insurtech domain. Your primary responsibility will be to drive end-to-end user experience for a specific product area, while also building strong cross-functional relationships and integrating emerging technologies, including AI, into scalable and customer-centric solutions. You will serve as a trusted partner to various stakeholders such as Product, Engineering, Data Science, and Insurance, navigating complex ecosystems with clarity and influence. Key Responsibilities: - Demonstrate mastery of interaction and visual design principles, produ...

As a Market Research Manager in our B2B Fintech SaaS company, your primary role is to leverage data-driven insights to drive growth and inform strategic business decisions. You will play a crucial part in transforming complex data into actionable recommendations that will shape our market entry, product development, pricing strategies, and overall business direction. Your deep understanding of the Fintech industry and B2B market dynamics will be essential for success in this role. Key Responsibilities: - Conduct comprehensive market sizing and opportunity analysis to validate and size potential B2B Fintech SaaS markets, identifying growth rates, segment potential, and new opportunities. - Ga...

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmac...

The Role You will be responsible for : Organising data and generating deep customer insights in order to enhance sales force productivity and effectiveness. Supporting the sales team key planning and operations tasks to support the overall objective of the business. Attainment Planning through effective goal setting, designing sales incentives to drive business objectives and territory analysis & definition for sales maximum effectiveness. Providing pricing and contract support by providing the sales team with high-quality and competitive proposals. Monitoring and analysing key sales and business performance indicators and trends to drive strategic and tactical business decisions and also co...

As a Product Manager-Gold Loan in the Retail Banking division, you will be responsible for managing the gold loan product from ideation to execution in Mumbai. Your role will involve collaborating with cross-functional teams to ensure product alignment with customer needs and business objectives. **Key Responsibilities:** - Lead product ideation, planning, and execution across multiple channels based on customer requirements - Derive actionable consumer insights for product development and strategy - Collaborate with Risk teams to design products for different customer segments and ensure portfolio health - Ensure strict adherence to compliance guidelines and audit requirements - Maintain th...

As a CRM Manager in the real estate industry, your role involves developing and implementing effective CRM strategies to acquire, retain, and engage customers. You will utilize CRM data to segment customers, analyze metrics, and track behaviors to improve customer engagement and sales performance. Your responsibilities include: - Designing and implementing CRM strategies tailored to the real estate industry - Segmenting customers based on behavior, preferences, and buying patterns - Analyzing CRM data to track customer behavior and identify trends - Overseeing lead management and nurturing leads with personalized communication - Collaborating with sales and marketing teams to align CRM activ...

As a Senior Marketing Strategist at Enlog, you will play a crucial role in leading brand and growth initiatives. You will be responsible for developing data-driven marketing strategies, identifying growth opportunities, and ensuring campaigns deliver measurable ROI. Your creative and analytical skills will be put to the test, as you work towards scaling our brand and contributing to a greener planet. Key Responsibilities: - Develop and implement comprehensive marketing strategies aligned with business goals. - Lead market research, competitor analysis, and customer insights to guide campaigns. - Drive brand positioning, messaging, and storytelling across all channels. - Plan and optimize dig...

As a Senior Product Marketing Manager for Adobe Express in India, you will play a crucial role in shaping product positioning, driving customer insights, and implementing strategic initiatives to enhance product adoption and engagement. Your responsibilities will include: - **Define Product Positioning & Messaging:** Craft compelling narratives tailored to India's key customer segments, focusing on SMBs and creators. - **Customer Insights & Analytics:** Identify high-impact product opportunities by conducting customer research and analyzing behavioral data across various digital touchpoints. - **Pivotal Initiative Execution:** Drive strategic programs such as content marketing, pricing strat...

As a Senior Marketing Manager at Enlog, you will play a crucial role in leading our brand and growth initiatives. Your responsibilities will include: - Developing and implementing comprehensive marketing strategies that align with business goals. - Leading market research, competitor analysis, and customer insights to guide campaigns. - Driving brand positioning, messaging, and storytelling across all channels. - Planning and optimizing digital campaigns including SEO, SEM, social media, email, and influencer marketing. - Collaborating with cross-functional teams such as Sales, Product, and Design to ensure campaign effectiveness. - Managing marketing budgets, tracking KPIs, and presenting p...

Role Overview: As a Strategy and Transformation consultant at Capgemini, you will support clients in innovating and developing new strategies, services, and products. Your role will involve designing and implementing new business and operating models to shape the organizations of the future. You will be responsible for developing customer insights, organizational knowledge, and market perspectives. Key Responsibilities: - Support Capgemini clients in innovating and developing new strategies, services, and products - Design and implement new business and operating models - Develop customer insights, organizational knowledge, and market perspectives - Focus on learning tools and ways of workin...

As a Market Research Manager for a B2B Fintech SaaS company, your role is crucial in transforming complex data into actionable insights that drive market entry, product development, pricing, and overall business strategy. Your deep understanding of the Fintech industry and extensive experience in B2B market dynamics will be essential for success in this role. Key Responsibilities: - Conduct comprehensive research to validate and size potential B2B Fintech SaaS markets, identifying growth rates, segment potential, and new opportunities. - Gather and evaluate competitor activities to inform competitive positioning and identify gaps. - Design and execute pricing studies to optimize pricing mode...

As a Sales Director at St Laurn Hotels & Resorts, your role involves driving strategic sales efforts across St Laurn Koregaon Park, Pune and St Laurn - The Spiritual Resort, Shirdi. You will be based at the corporate head office in Pune, taking proactive steps to identify, solicit, and secure business opportunities while ensuring a seamless handover for operational excellence. Your responsibilities will include: - Building Strategic Relationships to Drive Sales: - Collaborating with off-site sales teams for aligned efforts. - Nurturing existing client relationships and developing new connections through various sales channels. - Establishing a strong presence within the local and regional bu...

As a Customer Contact Comms Associate at Accenture, you will be aligned with the Customer Support vertical to manage and resolve customer queries, handle escalations and complaints, and provide the best resolutions. Your responsibilities will include closing faults and complaints within SLAs. Preference will be given to candidates proficient in email and chat processes, and with good typing skills. **Key Responsibilities:** - Solve routine problems by referring to general guidelines - Interact within your team and with your direct supervisor - Receive detailed to moderate level of instruction on daily tasks - Receive detailed instruction on new assignments - Make decisions that impact your o...

As a Brand Manager at our company, you will play a crucial role in driving our growth by implementing effective marketing strategies and business development initiatives. Your responsibilities will include: - Creating and executing the annual marketing plan to help the sales team achieve primary sales targets. - Developing product-specific strategies using the 4Ps framework to enhance sales and market share. - Leading customer activation initiatives and overseeing digital strategy, asset creation, content calendar, and KPI achievement. - Utilizing market insights to stay informed of trends and competitor movements. - Directing the annual range review and 4P planning process to support the Sa...

Role Overview: As a Junior Product Marketing Manager at Aumni Techworks, you will be a key player in supporting go-to-market efforts, crafting compelling product messaging, and enabling the sales team with the necessary tools and content. Collaborating closely with Product, Marketing, and Sales teams, you will ensure successful product launches and maintain consistent messaging across all channels. This role presents an exciting opportunity for a self-starter who is eager to advance their career in SaaS and event technology. Key Responsibilities: - Coordinate product and feature launches in collaboration with Product and Marketing teams. - Assist in drafting launch messaging, positioning doc...

As a Test Architect at Ericsson, you will play a pivotal role in analyzing, designing, and testing end-to-end solutions with direct commercial applications. Your responsibilities will include supporting Consultants in their technical pursuits, aiding test planning and design strategy, and guiding the testing team towards successful delivery of solutions that meet customers" specifications. Your leadership will be crucial in defining scope, reviewing plans, and mitigating risks. Additionally, you will have the opportunity to work within various Market Areas, Business Units, and Customer Support domains, collaborating closely with Core 3 to drive sales and service delivery. Key Responsibilitie...

As a Product Marketing Manager at our leading innovator in video compression and enhancement technologies, you will play a crucial role in driving the growth and market presence of our cutting-edge solutions in the Asia-Pacific region and beyond. **Role Overview:** You will lead our product marketing efforts globally, developing and executing go-to-market strategies, positioning our products, and enabling our sales teams to succeed in the diverse and high-growth market. Your contributions will directly impact company expansion and market leadership. **Key Responsibilities:** - Conduct market research, analyze competitive landscapes, and identify key trends and opportunities within the video ...