124 Customer Insights Jobs - Page 5

As a Product Research Analyst at Asite, you will play a crucial role in informing roadmap decisions and feature development for our B2B SaaS platform. By combining market research, customer insights, and product data, you will work alongside cross-functional teams to identify customer needs, analyze industry trends, and support evidence-based go-to-market strategies. Your responsibilities will include conducting thorough market, competitor, and customer research to identify product gaps and opportunities for platform expansion. You will analyze customer behavior, feedback, and usage data to guide product decisions and design surveys, interviews, and focus groups with B2B clients. By synthesi...

As the Director of Marketing and Customer Analytics at Tata Digital in Gurugram, you will lead the utilization of data and analytics to enhance marketing strategies, optimize customer segmentation, elevate user experiences, and drive growth across Tata Digital Platforms. Your role will be instrumental in shaping marketing and customer engagement strategies, providing valuable insights to keep the company competitive. Your primary responsibilities will include developing and implementing a comprehensive data and analytics strategy to support marketing and customer engagement efforts. This will involve overseeing the collection, cleansing, and secure storage of customer data to ensure quality....

As a Product Manager at Games24x7, you will play a crucial role in the development and enhancement of our online gaming products. Collaborating with cross-functional teams, you will contribute to the strategy, execution, and optimization of new and existing features to meet customer needs and business objectives effectively. Your responsibilities will include: - Participating in the definition and development of new product features, from ideation to launch, in collaboration with engineering, design, and other teams. - Supporting the product lifecycle by tracking feature progress, managing timelines, and ensuring successful delivery while continuously improving features based on user feedbac...

You are a detail-oriented and performance-driven E-Commerce Specialist responsible for managing and optimizing the online marketplace presence of the company. Your primary focus will be on digital marketplace operations, product listing optimization, performance advertising, and data analytics to drive online sales, enhance product visibility, and ensure an exceptional customer experience across digital platforms. Your key responsibilities include: Online Marketplace Management: - Overseeing day-to-day activities on digital marketplace platforms. - Ensuring compliance with platform-specific policies, SEO standards, and listing requirements. - Staying updated on marketplace algorithms to enha...

As a Deputy General Manager - Brand Marketing (Global Marketing) at Tata Communications, a part of the Tata Group, you will have the opportunity to work with a global digital ecosystem enabler that powers the fast-growing digital economy in more than 190 countries and territories. Leading with trust, Tata Communications drives digital transformation for enterprises globally through collaboration and connected solutions, core and next-gen connectivity, cloud hosting, security solutions, and media services. With 300 of the Fortune 500 companies as customers, Tata Communications connects businesses to 80% of the world's cloud giants. In this role, you will be responsible for being the Brand Cha...

As an intern at Kumari Engineering Enterprises, your day-to-day responsibilities will include conducting market analysis to identify trends, opportunities, and customer insights. You will have the opportunity to visit end customers directly and update interactions and data in the CRM tool. Additionally, you will support business development activities by generating and following up on leads. Kumari Engineering Enterprises is a growing firm based in Nagercoil, known for delivering reliable solutions in the engineering sector. We are committed to quality, customer satisfaction, and innovation. As an employer, we offer a supportive, growth-focused environment where performance is recognized and...

As a Senior Brand Strategist at our company based in Mumbai within the Financial Services / Fintech industry, you will have the opportunity to develop and implement a long-term vision for our brand. Your role will involve aligning the brand with our strategic goals and market opportunities. You will oversee multi-channel brand governance to ensure consistency and cohesion across all communications, PR efforts, and customer-facing materials. Your responsibilities will include driving industry recognition through producing white papers, participating in conferences, and forming strategic partnerships with financial influencers and institutions. Conducting in-depth market research to gather cus...

The Lead Analyst provides support across multiple departments that impacts revenue and profitability across the organization. This position plays a key role in the implementation of pricing strategies and policies through the use of various analytical and data intelligence framework. As a lead within the Pricing organization, you will develop recommendations based on quantitative and qualitative analysis and may be called to present to senior level management across the organization. Your main responsibilities include acting as a technical pricing expert on complex and specialist subjects, supporting management with the analysis, interpretation, and application of complex information, and co...

Working closely with the Head of Experience, CoE teams, technology teams, and various stakeholders within and outside of HR, your primary responsibility will be to drive value through agile delivery teams and lead digital transformation initiatives. You will play a crucial role in transforming colleague and people leader experiences by advocating for their needs and promoting a collaborative, data-driven approach in the delivery of HR Journeys. By working with all stakeholders, you will identify opportunities to enhance efficiencies, effectiveness, controls, and overall experience. Utilizing a data-driven approach, you will collaborate with teams to prioritize work and implement improvements...

The role As the Senior Category Manager - Holidays, your primary responsibility will driving profitable growth of our packaged holiday business. You will collaborate with cross-functional stakeholders to ensure alignment with our business goals and customer needs. To be successful in this role, you will possess a unique blend of customer centric creative thinking and disciplined execution, enabling you to develop innovative growth strategies while ensuring meticulous implementation. You should be comfortable working in a fast-paced, data-driven environment and have a passion for revolutionising the online travel industry through innovative holiday offerings. We seek an outcomes driven, creat...

Lead, direct, and control Branding and Marketing strategy, policies, programs, budget, and activities to support business objectives. Set clear objectives and goals, research and define target audiences, developing marketing collaterals, communication and branding strategies, and measure adoption. Conceptualize, develop, and execute the go-to-market (GTM) and launch strategy for new product features. Drive the organization brand positioning in a clear and consistent way that resonates with and motivates our target audiences. Promote the organization as the most preferred IT Services organization to the analysts, media, and target customers. Represent the voice of the customer within the orga...

Product Manager Digital Payments Job Title : Product Manager – Digital Payments Location : Chennai, Hyderabad, Bangalore Experience : 1-4 Role Summary: Lead the development and optimization of digital payment products, ensuring seamless user experiences, regulatory compliance, and market competitiveness. Key Responsibilities: Define product vision and roadmap for UPI, card payments, and wallet integrations. Collaborate with engineering, design, and compliance teams to deliver features. Conduct market research and user feedback analysis to inform product decisions. Monitor product performance and iterate based on KPIs and customer insights. Ensure alignment with NPCI and RBI guidelines for pa...

## **Req ID:** 122424 - **Remote Position:** No - **Region:** Asia - **Country:** India - **State/Province:** Chennai - **City:** Guindy, Chennai ### General Overview - **Job Title:** Director, Design Engineering 1 - **Functional Area:** Engineering (ENG) - **Career Stream:** Engineering (ENG) - **Role:** Director 1 (DR1) - **Job Code:** DR1-ENG-DSGN - **Job Band:** 12 - **Direct/Indirect Indicator:** Indirect ### Summary The Director, Design Engineering, plans, scopes and executes the projects of complex nature to the utmost quality standards by working with the cross-functional team in all aspects of the Project. ### Detailed Description Successfully manage multiple teams, mentoring and tr...

As a Sales & Community Development Intern at Arr Voice, you will be part of a dynamic team at a leading multi-format, multi-genre digital media brand. Arr creates original stories across video, audio, and the written word, reaching over 200 million people through various platforms like Jio, MX Player, Hotstar, Tata Sky, and more. Arr Studio, launched in 2019, produces original shows for international and domestic OTT platforms, broadcast television, and movie screens in multiple languages and genres. In 2022, Arr introduced Arr Voice, an audio social app designed primarily for women. This app allows creators to share their thoughts through 30-second audio clips known as voicepods and a conve...

As a Category & Catalogue Manager at our growing team based out of Gurgaon, you will be responsible for leading the end-to-end catalogue content creation process. This includes developing detailed product attributes, supporting pricing workstreams, managing photoshoots, and collaborating closely with internal catalogue and marketing teams. Your role will involve continuously enhancing catalogue elements such as images, descriptions, and categorization based on customer insights to improve conversion rates. You will also develop and execute strategies to effectively showcase products, ensuring accurate feature and price information across all platforms using in-house tools. Additionally, you ...

Job Title: Head - Partnerships (Education) Location: Bengaluru Job Type: Full-time Reports To: Director, Product Marketing - Education About Us: Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to craft beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to building exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize...

Responsibilities : - Lead and implement end-to-end technical solutions within D365 Customer Insights (Data and Journeys) to meet diverse client requirements, from initial design to deployment and support. - Design and configure CI data unification processes, including data ingestion pipelines, matching and merging rules, and segmentation models to create comprehensive and actionable customer profiles. - Demonstrate deep expertise in data quality management and ensuring data integrity. - Proficiency in integrating data with CI-Data using various methods, including standard connectors, API calls, and custom ETL pipelines (Azure Data Factory, SSIS). - Experience with different data sources and ...

Role Overview We are looking for a highly strategic and performance-driven Quick Commerce professsional to lead our digital commerce function. This role will be responsible for managing our D2C eCommerce platform, growing Quick Commerce (Q-Commerce) partnerships (e.g., Blinkit, Zepto, Instamart), driving topline growth, and owning the digital P&L. The ideal candidate will bring a strong blend of commercial acumen, digital expertise, and operational excellence. Key Responsibilities P&L and Sales Ownership Own the P&L for all digital commerce channels including eCommerce and Q-Commerce. Define and execute revenue growth strategies to meet business targets. Monitor key performance metrics (GMV,...

Tl;dr sell, sell and sell some more to get the $$$ in . But since job descriptions are supposed to be serious stuff, feel free to read on. Your day-to-day would involve talking to e-commerce business owners globally(mid-market), understanding their problems & helping them understand how our product improves their lives. Youll be responsible for taking up product demos and closing deals to get the $$ in via online and offline meetings. Writing creative cold emails/Linkedin messages which truly break through the noise (we've tried some wacky stuff in the past, we take this a little overboard). Playing the role of a trusted product advisor over sales demos to show customers how our product impr...

Responsibilities: Be an expert on policies and procedures for all lines of business you support. Conduct internal quality and compliance audits on phone calls and case work completed by operations teams. Provide coaching and feedback in a professional and helpful manner to help improve performance of those you evaluate. Collect and analyze data from each audit/monitor activity and assist operations teams with development and implementation of appropriate corrective action plans, training tips, and team communication to improve overall quality results. Conduct/participate in calibration sessions to ensure consistent scoring across team members. Lead meetings with management and other stakehol...

Key Responsibilities: Customer Health Scoring Management: Design, create, and continuously enhance the customer health score framework. Regularly review and update health scoring metrics to ensure alignment with Customer Success needs and business objectives. Monitor customer health trends and proactively recommend actions to improve customer success outcomes. CS Platform Development & Maintenance: Partner with external vendors to build, maintain, and improve the Customer Success platform, ensuring it supports the evolving needs of the organization. Ensure the platform integrates effectively with other tools and systems used by the Customer Excellence team. Troubleshoot and resolve platform-...

Required Qualifications: CRM Marketing Module PO Minimum 5 years of experience in Microsoft Dynamics CRM Marketing/Customer Insights (must to have), Sales (good to have) and Customer Service (good to have) Strong understanding of Outbound and Real-time Marketing methods Experience in Marketing Execution process - Customer Segments, Customer Journeys, Marketing Emails, Subscription Lists Experience with Event Management process Event Creation, Event Registration, Events Worklist Experience with Internet Marketing Creating Marketing Pages, Marketing Forms, Marketing websites Experience with Lead Generation and Scoring models Good to have integration experience with third party marketing soluti...

Job Title: Senior Dynamics 365 Functional & QA Lead Job Summary: Under the dual hats of D365 CE Functional consultant & QA consultant one will be responsible for bridging the gap between business requirements and the technical implementation of customer projects along with executing QA activities with flexibility to switch between roles within a project or across projects. This role requires one to be proficient in one of the 3 modules of CRM Customer Service, Sales and Marketing. Tasks include functional analysis, solution design, configuration, and quality assurance activities and play a key role in timely delivery and quality deliverables. The person should be eager to learn and deliver i...

Role & responsibilities Plan, coordinate , collate all content , data related to Digital marketing in Retail ( Network creation , Branding , Campaigns , Database Marketing , Social Media posting inputs etc. ) . Executes it in collaboration with the Digital Marketing team . Measure the KPIs, generate reports , analytics and plan the remedial ways for excellence in discussion with the Sales Team & Digital marketing. Driving various Retail initiatives and support to Sales team through Selling tools , Promotional materials , Advertisements, Trade Fair & Exhibitions, Workshops , Events , Customer & other Insights ( NPS etc. ) Key working Relationships : This role is the linking arm with Retail Sa...