Job Title: Senior Design Manager Location: Gurugram (Pref.) & Bengaluru Why join frog? Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience through design, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and design innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to Make Your Mark on every project, in your studio, your community—and the world at large. What will you be doing? This is a leadership role at frog. You are expected to help frog grow its reputation, business and people through Project Leadership, Discipline Leadership, and Business Development. Project Leadership: Lead a project team to achieve the highest level of performance without compromising timelines and team harmony Set quality standards, with a deep understanding of the client’s goals, business requirements and constraints, for qualitative foundational & evaluative research, insight articulation, experience model development (e.g., customer journeys, behavioural archetypes, service blueprints, etc.), design and testing. Lead and contribute to develop insights, define, and prioritise opportunity areas, and envision concepts Lead and contribute to create meaningful customer/user feedback loops through build test & learn cycles Lead and contribute to prioritise MVP features, build a backlog, and create strategic product roadmaps Design Leadership: You will manage direct reports and coach and mentor junior colleagues, providing guidance and support for their growth, and specific and actionable feedback You will participate in talent acquisition, either as a hiring manager, or member of hiring teams Business/Account Development: You will collaborate on business development efforts with our BD Team and fellow discipline leaders - crafting approaches, writing proposals, and presenting to prospective clients You will ensure that the projects you lead continue beyond their initial scopes and identify additional opportunities within the client’s organisation You will create content for frog’s demand generation activities and establish yourself as a thought leader in your discipline We want you to have: 12+ years of professional human centred design ‘thinking & doing’ consulting experience with specific experience in one or more areas of the product development lifecycle, for example as a Visual Designer, Interaction Designer, Service Designer, Product Designer, Design Strategist or Experience Designer Proficiency with contemporary research, design and prototyping tools and methods Affinity with frog’s values, and a passion for creating products that meet peoples functional and emotional needs An outstanding track record as a design leader and contributor for experience strategies, design systems, products, services and customer experiences that delight customers/users and achieve business results High peer, end-user, or client satisfaction with the work products that you created Strong leadership and collaboration skills, with the ability to guide high performing teams using persuasion and influence (rather than command and control) Strong presentation and storytelling skills Willingness to travel for research, project delivery, and client meetings Business level ability in English It would be a bonus if you had: A university degree in a relevant design, business, technology, or social science discipline Experience working in a variety of organisations (start-up, corporate, agency/consultancy) Academic, professional, or life experience from outside the design field that enriches your perspective as a designer Published thought leadership, with a track record of presenting and teaching in public forums and a social media presence. A second language (and every additional language is a plus!) Show more Show less

Why join frog? frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond", a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community—and the world at large. What will you be doing? Experience Designers are responsible for the design of digitally enabled products and services. They use their broad skillset across the service, interaction, and visual design domains to work on holistic design solutions, from early-stage idea generation until detailed design of service features and user stories in a digital product. As a Experience Designer, you are expected to represent depth in the craft of experience design: as an individual contributor, guide junior colleagues, and as a contributor to the global community of practice. You will often be the backbone of your projects from beginning to end. You will plan, prioritise, and deliver experience design activities, in the context of interdisciplinary projects for Middle East region. You will lead client conversations within your domain, providing articulate recommendations and helping guide client choices. You will have opportunities to mentor small teams on experience design discipline and contribute to business development through proposal-writing and pitches. Your fellow frogs will rely on you to: Bridge the gap between research insights and tangible concepts Make sense of complex systems or large volumes of data and content and represent them in simplified models and flows Refine concepts into meaningful narratives that speak to business opportunities, technical feasibility and organisation set up Identify the right interaction patterns to apply in each context Collaborate fluidly with visual designers and developers On a typical project you will: Understand the goals, business requirements and constraints for the project. Help to translate business requirements into user stories. Conduct secondary research, including trend benchmarking and competitor analysis. Create frameworks such as customer journeys, service blueprints or ecosystem maps based on inputs from research Define and prioritise opportunity areas and then translating them into concepts Design wireframes, user flow diagrams, information architecture and application maps Create and test interactive prototypes Document interaction guidelines Define UI components/Design Language System (DLS) for streamlining the process Prioritise MVP features and build a backlog Support the definition of roadmaps in collaboration with strategy and technology teams We want you to have: 3+ years of professional interaction design experience (although you might have had a different job title, like “UX designer” or “product designer”) Highly developed design skills, demonstrated in your portfolio of recent work Confident presentation and storytelling abilities Experience collaborating in multifunctional teams as senior interaction designer Proficiency with contemporary design and prototyping tools and methods Affinity with frog’s values, and a passion for creating products that meet peoples functional and emotional needs Business level ability in English It would be a bonus if you had: A university degree in Interaction Design, Human Computer Interaction, or a related design or behavioural science discipline Experience working in a variety of organisations (start-up, corporate, agency/consultancy) Academic, professional, or life experience from outside the design field that enriches your perspective as a designer Has experience designing for Middle East or global regions About frog The frog studios in India build on the strengths of a multidisciplinary and international creative team established more than 5 years ago that has contributed to shaping design and UX as we know them today. We collaborate with frog and Capgemini teams globally, specifically in the Middle East region, to drive product and service innovation from ideas to strategy to market, with a focus on Connected Experiences and Digital Platforms. The team is working with Global 100 brands across key industries like Healthcare, Consumer Products, Fintech, Telco, Travel, Public Sector and Media to drive continuous business reinvention and innovation toward the cutting edge. Application Instructions As part of your application, a link or PDF of your portfolio of recent work is a must, highlighting your abilities and experience relevant to the role, with specific examples of how you work, think, collaborate, and contribute to great design outcomes. Please note that we are unable to accept any applications without a portfolio. frog is a global business with teams working from every corner of the world. Equal Opportunities at frog frog and Capgemini Invent are Equal Opportunity Employers encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law. Work/Life Harmony We understand that everyone has varied lives and we want you to have a great work-life balance. So, where possible, our Work Life Harmony policy will help you to work flexibly and juggle your work and home life. Show more Show less

Since June 2021, frog is part of Capgemini Invent . frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community — and the world at large. Your Role You are expected to represent depth in the craft of visual design: as an individual contributor, as a mentor and guide for more junior colleagues You will have opportunities to lead small teams on projects and will be leading client conversations within your domain, providing articulate recommendations and helping guide client choices. You should be able to translate brand principles, themes, and moods into strategic frameworks for visual expressions and create scalable design language systems for typography, colour, components, and layouts. You will work closely with a wide range of people across discipline and business to understand and interpret requirements, identify opportunities areas You will also be working closely with Product owners, UX designers and developers to ensure quality of the experience Your Profile 3+ years of professional visual design experience Demonstrable experience working as a visual/UI designer on digital products and services with a strong portfolio demonstrating your meticulous attention to details Strong presentation and storytelling skills with an ability to articulate requirements properly and clearly communicate across various stakeholders with diverse background Proficiency with contemporary design and prototyping tools (including but not limited to Figma, Sketch and Adobe CC) Experience of working in an Agile/Scrum environment with a focus on fast-paced delivery Equal Opportunities at frog Frog and Capgemini Invent are Equal Opportunity Employers encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.

Job Title: Senior Design Manager Location: Mumbai & Gurugram Why join frog? Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience through design, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and design innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to Make Your Mark on every project, in your studio, your community—and the world at large. What will you be doing? This is a leadership role at frog. You are expected to help frog grow its reputation, business and people through Project Leadership, Discipline Leadership, and Business Development. Project Leadership: Lead a project team to achieve the highest level of performance without compromising timelines and team harmony Set quality standards, with a deep understanding of the client’s goals, business requirements and constraints, for qualitative foundational & evaluative research, insight articulation, experience model development (e.g., customer journeys, behavioural archetypes, service blueprints, etc.), design and testing. Lead and contribute to develop insights, define, and prioritise opportunity areas, and envision concepts Lead and contribute to create meaningful customer/user feedback loops through build test & learn cycles Lead and contribute to prioritise MVP features, build a backlog, and create strategic product roadmaps Design Leadership: You will manage direct reports and coach and mentor junior colleagues, providing guidance and support for their growth, and specific and actionable feedback You will participate in talent acquisition, either as a hiring manager, or member of hiring teams Business/Account Development: You will collaborate on business development efforts with our BD Team and fellow discipline leaders - crafting approaches, writing proposals, and presenting to prospective clients You will ensure that the projects you lead continue beyond their initial scopes and identify additional opportunities within the client’s organisation You will create content for frog’s demand generation activities and establish yourself as a thought leader in your discipline We want you to have: 14+ years of professional human centred design ‘thinking & doing’ consulting experience with specific experience in one or more areas of the product development lifecycle, for example as a Visual Designer, Interaction Designer, Service Designer, Product Designer, Design Strategist or Experience Designer Proficiency with contemporary research, design and prototyping tools and methods Affinity with frog’s values, and a passion for creating products that meet peoples functional and emotional needs An outstanding track record as a design leader and contributor for experience strategies, design systems, products, services and customer experiences that delight customers/users and achieve business results High peer, end-user, or client satisfaction with the work products that you created Strong leadership and collaboration skills, with the ability to guide high performing teams using persuasion and influence (rather than command and control) Strong presentation and storytelling skills Willingness to travel for research, project delivery, and client meetings Business level ability in English It would be a bonus if you had: A university degree in a relevant design, business, technology, or social science discipline Experience working in a variety of organisations (start-up, corporate, agency/consultancy) Academic, professional, or life experience from outside the design field that enriches your perspective as a designer Published thought leadership, with a track record of presenting and teaching in public forums and a social media presence. A second language (and every additional language is a plus!)