35 Customer Followup Jobs

Role Overview: As a candidate for this role at Muthoot Finance in Bikaner and nearby areas, your primary responsibilities will include ensuring the submission of a daily work plan to your senior every morning, maintaining the upkeep of the branch while maintaining confidentiality in all dealings, telecalling customers for follow-ups on Interest Collection, and checking gold and providing valuation. Key Responsibilities: - Submit daily work plan to senior every morning - Maintain up keeping of the branch and ensure confidentiality in all dealings - Telecall customers for follow-ups on Interest Collection - Check gold and provide valuation Qualifications Required: - Graduation is compulsory (Regular Graduate except B.E./B.Tech) - Age between 20 to 29 years Additional Company Details: Muthoot Finance Address: Ist Floor, Vishwas Plaza, Rani Bazar Rd, above Reliance Fresh, Rani Bazar, Bikaner, Rajasthan 334001 Contact Details: Manish Nagal - 7073294725 / 8114480593 Please share your CV at hrjdr@muthootgroup.com / hropsjdr@muthootgroup.com,

As an Automotive Customer Relations Manager, you will collaborate with department managers to establish and implement a customer relations program aimed at cultivating and retaining a loyal customer base. Your role will involve acting as the dealership's goodwill ambassador. Key Responsibilities: - Assist in resolving customer complaints and coordinate factory assistance when dealership resources are exhausted. - Ensure new vehicles are properly prepped for delivery. - Assist in delivering new and used vehicles, ensuring customers are informed about warranty details, maintenance schedules, and features usage, especially safety-related ones. Provide information on service and parts departments" hours of operation and location. - Coordinate customer follow-up programs. - Work with salespeople to ensure post-sale customer contacts are made within 48 hours of delivery and maintain updated customer files. - Schedule and confirm service appointments for new customers facing mechanical issues and follow up after repairs are completed. - Prepare monthly reports on dealership customer satisfaction status, including factory-generated survey results. - Discuss dealership customer satisfaction standings with the general manager and department managers, monitor changes, and identify potential contributing factors. - Maintain a case history file of all customer complaints and resolutions. - Review post-sale service cases with the service manager monthly. - Keep a record of the dealership's customer satisfaction achievements. - Assist service customers during the morning service rush when feasible. - Write articles for customer newsletters. - Attend sales, service, and management meetings. - Maintain a professional appearance. - Perform other tasks as assigned. Qualifications Required: - Total work experience: 7 years (Required) Please note: This job is full-time and permanent. (Note: No additional company details were provided in the job description.),

The Sales Manager - Gold Loan will be responsible for generating gold loan business through various channels. This role involves overseeing and training a team of Direct Selling Teams to expand the gold loan business in the locality/branch. Key Responsibilities include: - Meeting monthly sales targets by acquiring New to Bank (NTB) and Existing to Bank (ETB) customers. - Pitching gold loans to existing liability customers. - Ensuring month-on-month growth in Assets for Gold loan business per branch. - Generating a minimum of 1% fee income from total disbursals. - Regular customer follow-ups for timely renewal of cases. - Coordinating with valuers as needed. - Maintaining healthy collections and minimizing defaults. - Understanding and adhering to Priority Sector Lending (PSL) norms. - Assisting the branch liability team during audits and communicating effectively with customers. - Conducting marketing activities to attract new gold loan customers. - Willingness to travel extensively and work in the field as required. - Handling ad-hoc activities as per departmental needs. - Proficiency in MS-Word/Excel and PowerPoint. - Demonstrating personal drive and a positive work ethic to achieve results within deadlines. Education Qualifications: - Graduation: Bachelors in Engineering/Technology/Management/Computers/Science. - Post-graduation: MBA. Experience: - 2-10 years of experience in retail banking, preferably with exposure to lending products.,

As a Mobile Repair Technician, your primary responsibility will be to repair handsets following the quality standards set by the company. You will also be required to attend to customers when necessary and handle any customer escalations that may arise. It is essential to follow all the standard processes in the Service Center (SVC) and ensure the generation of necessary reports as and when required. Adhering to the delivery Turnaround Time (TAT) and providing refreshment items to customers are crucial aspects of this role. Maintaining a neat and well-arranged SVC as per company guidance is also part of your duties. You will be expected to observe the contents in the v-College app and participate in necessary trainings and exams to enhance your skills. Conducting inventory audits as per the Head Office (HO) policy, following company processes, procedures, and policies to ensure customer satisfaction, and making follow-up calls with customers on open calls and work notes are integral parts of this position. The ideal candidate should have a minimum of 1 year of experience in mobile repairing and at least a +2 educational qualification. This is a full-time, permanent position with benefits including cell phone reimbursement, health insurance, and Provident Fund. If you are detail-oriented, customer-focused, and have a passion for mobile technology, we encourage you to apply. The work location for this role is in-person, providing you with the opportunity to directly interact with customers and deliver exceptional service.,

The job involves engaging with potential customers visiting the dealership, responding to inquiries, and providing information about available vehicles. You will be responsible for conducting test drives with customers to showcase the features and performance of different vehicles. Understanding customers" needs, preferences, and budget constraints to recommend suitable vehicles and financing options is a key aspect of the role. Negotiating pricing, terms, and trade-in values to close sales and achieve revenue targets is also part of the job responsibilities. Following up with customers after the sale to ensure satisfaction and address any concerns or issues is crucial for maintaining customer relationships. This is a full-time position with benefits including health insurance and provident fund. The compensation package includes performance bonuses and yearly bonuses. The work schedule is during day shifts and the work location is in person. If you are interested in this opportunity, please reach out to the employer at +91 8606986721.,

As an Accountant (US Clients) at JustHR, a HR consulting firm in Hyderabad, you will be handling day-to-day accounting activities with a focus on providing financial solutions to SMEs and large organizations. Your responsibilities will include maintaining financial records, preparing invoices, and ensuring timely customer follow-ups. Utilizing accounting software efficiently for accurate financial reporting will be essential, along with ensuring compliance with financial regulations. Collaborating closely with the finance team, you will analyze financial data to support budgeting and forecasting processes. To excel in this role, you should demonstrate proficiency in accounting software and processes, possess strong skills in managing invoicing and financial transactions, and have a solid understanding of accounting and finance principles. Previous experience in US Accounting is a must, along with a background in customer follow-up and client interactions. Your analytical and problem-solving skills will be crucial, and attention to detail and accuracy are highly valued. A Bachelor's degree in Accounting, Finance, or a related field is required, and experience working with US clients would be advantageous. If you are a dedicated Accountant with a passion for finance and a desire to contribute to the success of both SMEs and large organizations, we invite you to join our team at JustHR and make a significant impact through your expertise in managing US client accounts.,

As a Sales and Business Development Executive, you will be responsible for showcasing in-depth product knowledge to effectively address customer inquiries. Building and nurturing strong relationships with clients and potential customers will be a key aspect of your role. Following up with customers, generating leads, and seeking referrals are crucial tasks in your daily activities. Additionally, you will be tasked with developing a personalized marketing and sales plan to drive business growth. Analyzing data, preparing sales reports, and collecting relevant information will be part of your routine tasks. Your communication skills must be top-notch as you engage with customers, ensuring an exceptional level of service. To excel in this role, you should hold a BE degree in Automobile, Mechanical, or Production, coupled with an MBA in Marketing or Business Development. Proficiency in English, Hindi, and Marathi is essential. Familiarity with MS Office and CRM software, as well as strong negotiation and marketing skills, will be advantageous. With 1-2 years of experience in field sales within the domestic market, you should be self-motivated, results-driven, and capable of delivering impactful presentations. Being a fast learner and possessing a proactive mindset are qualities that will help you succeed. Your enthusiasm for sales and ability to thrive in a competitive environment will be instrumental in achieving targets and driving business success. This is a full-time position with benefits such as a flexible schedule, health insurance, leave encashment, and Provident Fund. You will work day shifts with opportunities for performance bonuses and yearly incentives. The role is based in Kolhapur, Maharashtra, requiring reliable commuting or relocation to the area. The expected start date for this position is 26/05/2025. If you hold a BE degree in Mechanical, Automobile, or Production, have at least 3 years of experience in field and direct sales, and are located in or willing to relocate to Kolhapur, Maharashtra, we encourage you to apply for this exciting opportunity.,

As a Marketing & Sales Representative, your main responsibility will be to visit newly constructed or existing homes, apartments, or any other properties where UPVC windows are being fabricated. Your primary task will be to follow up on leads and secure orders for the products. This is a full-time position with a day shift schedule. The work location will require you to be present in person at various construction sites and properties to carry out your duties effectively.,

You will be responsible for promoting the company's existing brands and introducing new products to the market. This includes analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals. Additionally, you will be tasked with researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals. Your role will involve visiting potential customers and regular customers in the domestic market, gathering, investigating, and summarizing market data and trends to draft reports, as well as implementing new sales plans and advertising. You will also be responsible for recruiting, training, scheduling, coaching, and managing marketing and sales teams to meet sales and marketing human resource objectives. Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities will be a key part of your responsibilities. You will also need to stay current in the industry by attending educational opportunities, exhibitions, conferences, and workshops, reading publications, and maintaining personal and professional networks. Furthermore, you will need to coordinate with quality engineers for new samples for customers and follow up with customers for their new orders. Presenting MIS every month to convey the status of business, new market initiatives, competition activities, etc., will also be part of your duties. This is a permanent position with benefits including Provident Fund. The work schedule is during the day shift, and the office location is in person at Vasai.,

The responsibilities for this role include: - Maintaining and updating customer databases to ensure data integrity and consistency. - Assisting in creating presentations and data visualizations for sales reviews and management meetings. - Identifying and rectifying discrepancies in data for accurate reporting. - Conducting regular follow-ups with potential customers on inquiries, site visits, and proposal discussions. - Supporting the sales team in nurturing leads through professional communication. - Addressing customer queries and providing necessary information or directing them to the appropriate department. - Keeping a detailed log of all customer interactions and follow-up activities. - Escalating critical recovery cases to the sales manager for intervention. - Assisting the sales team with administrative tasks such as scheduling appointments and managing documentation. - Supporting the sales team in achieving targets by providing accurate and timely data insights. - Collaborating with other departments to ensure seamless sales operations. - Adhering to all company policies and procedures. This is a full-time position that requires in-person work.,

The Automotive Customer Relations Manager works closely with department managers to develop and implement a customer relations program aimed at fostering and retaining a loyal customer base. Serving as the dealership's goodwill ambassador, you will play a pivotal role in ensuring customer satisfaction and enhancing the overall customer experience. Your primary responsibilities will include resolving customer complaints by coordinating factory assistance when dealership resources are insufficient. You will also oversee the preparation of new vehicles for delivery, ensuring that customers are well-informed about warranty details, maintenance schedules, and the proper use of vehicle features, especially those related to safety. Additionally, you will coordinate customer follow-up initiatives and work in tandem with salespeople to ensure timely post-sale customer contacts. As the Automotive Customer Relations Manager, you will schedule and confirm service appointments for new customers facing mechanical issues, following up with all parties post-repair. You will be responsible for preparing monthly reports on customer satisfaction levels within the dealership, analyzing results from factory-generated surveys, and discussing customer satisfaction standings with the general manager and department heads. Maintaining a detailed case history file of customer complaints and resolutions, you will review post-sale service cases with the service manager regularly. You will also compile the dealership's customer satisfaction accomplishments, assist service customers during peak service hours, contribute articles to customer newsletters, and attend various meetings within the dealership. The ideal candidate for this role should have a minimum of 7 years of relevant work experience and exhibit a professional demeanor at all times. Other duties may be assigned as needed. This is a full-time, permanent position that requires in-person work at the specified location.,

As a member of our team, you will be responsible for making international outbound calls to promote product sales and drive new business development through cold calling/outbound calls. You will play a key role in creating, maintaining, and updating databases/reports of prospects, as well as consolidating our existing customer base while actively building new customer relationships. Your dedication to ensuring customer follow-up at all times and addressing customer needs and requirements will be crucial to your success in this role. Additionally, you will be expected to respond to customer inquiries promptly and effectively resolve any issues that may arise. You will also provide valuable assistance and support to the sales head in handling customer requests and needs. This position requires a proactive and customer-centric approach to sales and customer service. Job Type: Full-time Schedule: US shift Work Location: In person If you are interested in this exciting opportunity, please contact us at +91 7676169445 to speak with the employer. We look forward to discussing how your skills and experience can contribute to our team's success.,

As a Business Development & Sales Executive, you will play a crucial role in supporting our facilities and operations. Your primary responsibilities will include following up with leads, providing software implementation support to customers, and conducting software demos. Your key responsibilities will involve lead generation nationwide, identifying customer industries suitable for our software, offering online and onsite demos and training, managing customer follow-ups, resolving issues, and collaborating with the technical team. To excel in this role, you should possess at least 2 years of work experience and hold a diploma, engineering degree, or equivalent qualification with strong communication skills. Prior experience in plant maintenance or facility maintenance would be advantageous. You should have the ability to grasp basic workflows and simple software applications, along with excellent planning and organizational skills. Proficiency in English communication is essential for this position.,

You will be responsible for coordinating billing activities and stock checking, preparing quotations and other reports, and following up with customers. This is a full-time position with a day shift schedule. The work location will be in person.,

As a Sales & Marketing Coordinator, you will play a crucial role in supporting the sales and marketing activities of the company. With a minimum of 3 years of experience, you will be responsible for various essential duties and responsibilities to ensure smooth operations. Your key tasks will include preparing Proforma Invoices and diligently following up with customers regarding these invoices through email and calls. It will be your responsibility to ensure timely completion of all sample requests and actively seek feedback from customers. Additionally, you will need to keep track of all inquiries, respond to them promptly, and coordinate with other teams to resolve any issues causing inquiries to be delayed. Furthermore, you will be required to follow up with customers on offers and address any inquiry-related concerns they may have. Building and maintaining relationships with regular customers to understand their upcoming requirements will also be a part of your role. This position is based in Sandhurst Road, Mumbai, located just a 5-minute walk away from the railway station. The salary offered is up to 6 LPA, depending on the interview performance. If you are a proactive individual with strong communication skills and a passion for sales and marketing coordination, we invite you to apply for this exciting opportunity.,

The role involves managing and working in NCR and other areas for sales. You will be responsible for managing branch sales, developing new business, and overseeing Collection, Stock, and Operation functions. Your main responsibilities will include leading, directing, and motivating the sales team to achieve predefined sales volume and profit goals. You will also be monitoring the sales effort and performance against budget, implementing Branch sales strategies, and sales plans. Resolving Customer Queries and reactivating dormant customers through the sales team will be a key part of your role. Additionally, you will be required to follow up with Customers and monitor transportation and dispatches. The ideal candidate should have 2-4 years of experience in selling adhesive and chemical items. This is a Full-time position with Day shift working hours. A minimum of 1 year of experience in Field sales and 1 year in the chemical industry is required. The willingness to travel up to 75% of the time is preferred. The work location is in person.,

As an Automobile Sales Executive, your primary responsibility will be to achieve sales targets, including VAS sales targets. You will be in charge of generating sales leads, following up with customers, and conducting regular field activities. By attending to customer inquiries, you will have the opportunity to determine their needs and effectively communicate how our products can meet those needs. In order to achieve targeted sales, you will need to identify potential marketing opportunities and contribute to new vehicle sales. Utilizing the Toyota Dealer Management System, you will offer test drives to customers and enhance the booking process by providing excellent customer service and ensuring timely money receipt transactions. Additionally, your role will involve achieving VAS sales and ensuring customer satisfaction by providing delivery and obtaining feedback from customers three days post-delivery. Your dedication to meeting sales goals and providing exceptional service will be key to your success in this position. As part of our benefits package, you will receive cell phone reimbursement, health insurance, internet reimbursement, leave encashment, life insurance, and Provident Fund contributions. Furthermore, there are opportunities for performance bonuses and yearly bonuses based on your achievements. This is a full-time, permanent position with day shift hours in Jharsuguda, Orissa. The ideal candidate will have a Diploma in a relevant field and at least 1 year of experience in automobile sales. If you are reliable in commuting to or planning to relocate to Jharsuguda, Orissa, we encourage you to apply for this exciting opportunity to work in person at our location.,

Allo Innoware is a leading health-first kitchenware brand established in 2019, dedicated to providing healthy kitchen products in India and worldwide. Our primary objective is to prioritize your health by offering healthier alternatives in the kitchen. Leveraging lightning-fast digital channels, we aim to introduce you to our first line of products, the Allo Food Safe range, featuring India's pioneering glass container with a break-free lock. By harnessing the benefits of glass, we ensure that your meals are not only healthier but also better preserved. Having secured a position among the top 100 lunch boxes in e-commerce, Allo Foodsafe has a longstanding history in the realm of food storage jars and containers, underscoring its efficacy. A glass lunch box from Allo Innoware not only upholds hygiene standards but also safeguards the nutritional content of your food thanks to the inherent advantages of glass. At Allo Innoware, we are committed to unlocking true potential by providing unparalleled training and exposure that sets us apart from conventional companies and training institutes. If you possess functional expertise and aspire to excel in your domain, this opportunity is tailor-made for you to pursue excellence. Key Responsibilities: - Managing the daily dispatch of E-commerce orders to customers. - Supervising packing staff to ensure accurate packing and printing of E-commerce labels. - Handling returns and entries into the system. - Maintaining daily stock levels. - Following up with customers regarding their orders. A two-wheeler is mandatory for this role. Job Types: Full-time, Permanent, Fresher Application Question: Do you have a two-wheeler Work Location: In person,

The primary responsibility of this role is to support the organization's sales efforts. This includes fetching data of new clients from various portals such as India Mart and Just Dial, as well as other sources. You will be required to prepare quotations in ERP Software based on inquiries received and engage in rate negotiations with both customers and vendors. Additionally, you will need to make customer follow-up calls and maintain relevant data. As part of your duties, you will oversee the day-to-day operations of the department, communicate with suppliers, and provide support to the team as needed. Motivating team members through your own performance, understanding changes in the product list, offering valuable suggestions, and being willing to travel to field locations when necessary are also key aspects of this role. Furthermore, you will be responsible for maintaining various data in MS Excel as per given instructions. It is essential to understand and align with the core values and culture of the organization. In terms of additional skills, organizational and time-management abilities are crucial. Proficiency in MS Office, particularly MS Excel, is required. Fluency in English, Hindi, and Marathi, along with strong communication skills and the ability to work well in a team, is preferred. English writing and reading skills are a must, as well as excellent decision-making skills. This is a full-time position that requires experience in the Construction/Real Estate industry, knowledge of multiple languages, and a certain number of years of sales experience. The work location is in person.,

As a Sales Executive for a Mine based in Syadapuram, you will play a crucial role in managing leads, following up with customers, and tracking sales activities. The ideal candidate for this position is proactive, well-organized, and possesses confidence when engaging with customers over the phone. Your responsibilities will include maintaining and updating customer follow-up lists using Excel, contacting and coordinating with customers to address inquiries, schedule appointments, and provide updates, tracking daily leads, visits, and sales through a simple report, as well as providing support to the backend office team with basic administrative tasks. To excel in this role, having a bike and a valid driving license would be advantageous. Additionally, possessing basic English speaking skills for effective communication during phone calls and follow-ups, being comfortable with Excel, Word, and Google Sheets, demonstrating punctuality, honesty, and a willingness to learn, as well as the ability to handle follow-ups and address basic customer queries are essential requirements. While previous sales or field experience is considered a bonus, it is not mandatory. In return for your contributions, you can expect a fixed monthly salary of 25,000 INR, fuel allowance for travel if applicable, training on maintaining records and work processes, as well as the opportunity to work within a friendly team environment with regular support and clear goals. To apply for this position, please send your name, location, and relevant experience to abhishekmadhav@sreeganeshminerals.com or contact 9246365966. Join us in this exciting opportunity to be a part of our team and contribute to the success of our sales operations.,

The primary responsibility of this role is to support the organization's sales efforts by performing various tasks. This includes fetching data of new clients from platforms like India Mart and Just Dial, preparing quotations in ERP Software, negotiating rates with customers and vendors, making customer follow-up calls, and maintaining related data. Additionally, the role involves overseeing department operations, communicating with suppliers, and providing support to the team as needed. A key aspect of this role is motivating team members through your own performance, understanding product list updates, offering valuable suggestions, and being willing to travel for fieldwork when necessary. Proficiency in MS Excel is required for maintaining various data as instructed. It is essential to align with the company's core values and culture to effectively contribute to the organization. Apart from these responsibilities, the candidate should possess strong organizational and time-management skills, be proficient in MS Office (especially MS Excel), and have excellent communication skills in English, Hindi, and Marathi. The ideal candidate should be a team player with good decision-making abilities. Previous experience in the Construction/Real Estate industry and a certain number of years of sales experience are also preferred. This is a full-time position that requires the selected candidate to work in person at the designated location.,

As a part of this role, you will be responsible for evaluating replacement inquiries for vehicles. This involves visiting customer households and assessing the vehicles in question. Your primary task will be to determine a suitable price for the vehicles in consultation with the sourcing managers. In addition to evaluation, you will also be required to check and verify various documents such as RC, vehicle refurbishment details, damages, ownership papers, declaration forms, and any other necessary paperwork. It is essential to ensure the accuracy and completeness of these documents for a smooth transaction process. Another crucial aspect of the job is to update replacement inquiries (RB) to the sourcing manager for further review and processing. This step plays a vital role in maintaining transparency and efficiency in the overall evaluation and pricing process. Furthermore, you will be responsible for telecalling customers to follow up on replacement inquiries and provide any necessary assistance or information they may require. Effective communication and customer service skills are key for this aspect of the role. This is a full-time position with benefits including health insurance and Provident Fund. The ideal candidate should have a Diploma (Preferred) as their educational background and hold a valid Driving Licence (Preferred). The work location will require you to be present in person to carry out the duties effectively.,

As a Sales Representative at our company, you will play a vital role in managing sales activities within the assigned territory. Your primary responsibility will be to ensure efficiency in achieving sales targets by closely collaborating with the pre-sales team and leveraging in-house generated leads. By proactively identifying and pursuing new sales opportunities, you will utilize data-driven insights to develop effective processes and strategies that align with our organizational goals. Your commitment to following up on leads, delivering compelling presentations, and influencing purchasing decisions will be crucial to your success in this role. Your key responsibilities will include maintaining regular communication with both current and potential customers to understand their needs better and provide tailored solutions promptly. You will oversee all sales activities in the assigned territory, work closely with the pre-sales team to handle prefixed meetings, and actively seek out new sales leads while nurturing them through the sales pipeline. Utilizing a data-centric approach, you will develop smart processes that enhance the overall customer experience and streamline operations. Crafting robust sales strategies aligned with organizational goals and adapting them based on market dynamics will be essential for sustained success. Consistent follow-up on leads and referrals will demonstrate your commitment and help maintain momentum throughout the sales process. Additionally, conducting compelling presentations and product demonstrations will effectively showcase the value proposition and positively influence purchasing decisions. To excel in this role, you should have prior experience in a sales position, preferably within the construction or real estate industry. Your passion for engaging with customers and creating a culture of perpetual improvement will be highly valued. Strong communication, interpersonal, and organizational skills are essential for success in this role. Your ability to identify challenges in the sales process and develop creative solutions to overcome them will set you up for success in this dynamic position. Join our team at Brick&Bolt and be a part of our exciting journey in the sales domain.,

As a Travel Consultant for Travel & Tourism organization, we are looking for experienced male and female candidates to join our team. The ideal candidate should hold Any Degree qualification and have a minimum of 2-4 years of relevant work experience. Key responsibilities include: - Previous experience in working as a Travel Agent is required - Possess strong sales and communication skills - Ability to follow up with customers to understand their travel needs based on the tourism sector - Coordinate and book various travel and tour activities for customers This is a full-time, permanent position with a flexible schedule and day shift. In addition to the base salary, the position offers performance bonuses and yearly bonuses based on individual and company performance. If you meet the qualification and experience requirements and are interested in this exciting opportunity, please contact 8807015736 to apply. Work location will be in person. We look forward to welcoming a dedicated and enthusiastic Travel Consultant to our team!,

As a candidate for this role, your responsibilities will include: - Conducting cold calling to reach out to potential customers. - Identifying sales opportunities and potential leads. - Closing business deals by effectively communicating the value proposition. - Negotiating terms and conditions with customers to secure sales. - Following up with customers to ensure satisfaction and address any concerns. - Meeting sales targets set by the company to contribute to overall growth. - Managing customer relationships to foster loyalty and repeat business. - Explaining products and services to customers to showcase their benefits and features.,