About Us: We are a proud and passionate Royal Enfield dealership, committed to delivering an unmatched experience to every customer who walks through our doors. We’re now looking for a vibrant, well-spoken, and customer-focused Customer Delight Manager to be the face and heart of our showroom. Key Responsibilities: Greet customers warmly and ensure a welcoming experience Collect and record customer feedback and satisfaction details Update customer data, test ride details, and interactions in Royal Enfield’s CRM software Support in coordinating service appointments and following up on customer queries Ensure the waiting area is pleasant and customer-friendly Work with the sales & service teams to meet customer experience KPIs Handle incoming phone calls and route them appropriately What We're Looking For: Excellent communication skills (English, Malayalam, and Tamil preferred) Friendly, patient, and professional personality Basic computer skills; ability to quickly learn Royal Enfield software Previous experience in hospitality, front desk, or customer service preferred Passion for Royal Enfield or motorbikes is a bonus! Why Join Us? Opportunity to work with a premium motorcycle brand On-the-job training and certification opportunities from Royal Enfield A supportive, energetic team environment Professional growth and career development Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹14,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Internet reimbursement Life insurance Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Language: English (Preferred) Work Location: In person Speak with the employer +91 8943007700

About Us: We are a proud and passionate Royal Enfield dealership, committed to delivering an unmatched experience to every customer who walks through our doors. We’re now looking for a vibrant, well-spoken, and customer-focused Customer Delight Manager to be the face and heart of our showroom. Key Responsibilities: Greet customers warmly and ensure a welcoming experience Collect and record customer feedback and satisfaction details Update customer data, test ride details, and interactions in Royal Enfield’s CRM software Support in coordinating service appointments and following up on customer queries Ensure the waiting area is pleasant and customer-friendly Work with the sales & service teams to meet customer experience KPIs Handle incoming phone calls and route them appropriately What We're Looking For: Excellent communication skills (English, Malayalam, and Tamil preferred) Friendly, patient, and professional personality Basic computer skills; ability to quickly learn Royal Enfield software Previous experience in hospitality, front desk, or customer service preferred Passion for Royal Enfield or motorbikes is a bonus! Why Join Us? Opportunity to work with a premium motorcycle brand On-the-job training and certification opportunities from Royal Enfield A supportive, energetic team environment Professional growth and career development Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹14,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Internet reimbursement Life insurance Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Language: English (Preferred) Work Location: In person Speak with the employer +91 8943007700