Sales Receptionist

About Us:
We are a proud and passionate Royal Enfield dealership, committed to delivering an unmatched experience to every customer who walks through our doors. We’re now looking for a vibrant, well-spoken, and customer-focused Customer Delight Manager to be the face and heart of our showroom.

Key Responsibilities:

• Greet customers warmly and ensure a welcoming experience
• Collect and record customer feedback and satisfaction details
• Update customer data, test ride details, and interactions in Royal Enfield’s CRM software
• Support in coordinating service appointments and following up on customer queries
• Ensure the waiting area is pleasant and customer-friendly
• Work with the sales & service teams to meet customer experience KPIs
• Handle incoming phone calls and route them appropriately

What We're Looking For:

• Excellent communication skills (English, Malayalam, and Tamil preferred)
• Friendly, patient, and professional personality
• Basic computer skills; ability to quickly learn Royal Enfield software
• Previous experience in hospitality, front desk, or customer service preferred
• Passion for Royal Enfield or motorbikes is a bonus!

Why Join Us?

• Opportunity to work with a premium motorcycle brand
• On-the-job training and certification opportunities from Royal Enfield
• A supportive, energetic team environment
• Professional growth and career development

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹14,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Health insurance
• Internet reimbursement
• Life insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus
• Yearly bonus

Language:

• English (Preferred)

Work Location: In person

Speak with the employer
+91 8943007700