2074 Customer Focus Jobs - Page 50

As a Customer Support Executive, your primary responsibility will be to handle SAP-based order confirmations (OC), quotations (quote), and sales orders (SO) with precision. Your focus should be on ensuring customer satisfaction and driving operational excellence in all your interactions. Your key responsibilities will include managing SAP processes accurately, collaborating with sales, logistics, and supply chain teams to ensure timely delivery and resolution of order-related issues. You will be required to track and update supervisors on order status, delivery timelines, and any delays. Additionally, maintaining and updating customer records and documentation in SAP and CRM systems will be ...

The purpose of this role is to design, test, and maintain software programs for operating systems or applications that need to be deployed at a client's end and ensure they meet 100% quality assurance parameters. You will be instrumental in understanding the requirements and design of the product/software by developing software solutions, studying information needs, systems flow, data usage, and work processes. You will investigate problem areas throughout the software development life cycle, facilitate root cause analysis of system issues, and identify ideas to improve system performance. Additionally, you will analyze client requirements, convert requirements to feasible design, and collab...

Greetings from Maneva! Job Description Job Title-SAP Cloud Architect Experience-7 -15 days Location-Bangalore, Remote Notice- Immediate to 15 days Requirements:- Bill Of Material Review & Analysis Review technical accuracy of Bill Of Material to validate that no obsolete version product (ECC etc.) is selected to build on SAP RISE platform Provide feedback to the Sales Team on Bill Of Material to confirm if selected product and version is available to build Do technical validation of customer landscape to validate Product version build viability Analyze Early Watch Reports & Technical Data to validate hardware selection/ sizing. Work closely with Sales Team on architecture, landscape, and to-...

You will be responsible for leading the Center of Excellence (CoE) within our recruitment processes as the Head of Talent Sourcing for a client. This leadership position requires you to develop and execute innovative sourcing strategies that attract a diverse pool of candidates while ensuring alignment with the organizational goals. Your main responsibilities will include mentoring a team of talent sourcers, collaborating with key stakeholders, and utilizing data-driven insights to establish effective sourcing frameworks that advocate best hiring practices. If you are enthusiastic about spearheading innovative initiatives and possess a solid background in talent sourcing, we encourage you to...

The Manager, Client Support is a pivotal role within the organization, serving as a leader, coach, and supervisor to a team of customer support professionals. In this capacity, you will collaborate with your team to identify and implement opportunities for enhancing efficiency and delivering exceptional support experiences to ICE Mortgage clients. Your responsibilities will encompass driving the development of your team members both collectively and individually to ensure optimal performance and job satisfaction. Additionally, you will be accountable for overseeing the ongoing performance and service delivery of your team, aligning with the business and department objectives. A core aspect o...

Your role will involve managing the assigned territory in South & East India, specifically Hyderabad, Telangana, Andhra, Orrisa, within the High/Ultra High Vacuum Industry. You will be responsible for maximizing sales revenue and meeting or exceeding corporate-set goals. This includes timely and clear forecasting of annual, quarterly, and monthly sales goals. Collaborating with seniors and management, you will establish and execute a sales & business development plan for the region. You will recruit, build, and develop a direct & indirect sales team with a strong understanding of Deeper/High/Ultra High Vacuum products/applications, supporting them in preparing and executing sales strategies ...

Job Purpose As the overseer of people activities across the India region, your primary goal will be to ensure alignment with the global Business and People strategy. This will be achieved through strategic collaboration with senior leaders in the function, including RMB stakeholders. Your responsibility will be to build people capability by crafting and implementing effective people strategies and activities within the client group to enhance employee engagement and foster a high-performing environment. You will act as a consultant and trusted advisor to leadership teams, driving talent strategies, organizational change, workforce planning, and engagement to enhance business performance. Mor...

The Accounts Intern will be responsible for practicing accounting knowledge and skills in a professional setting. You will support accounting teams with various projects and tasks as you gain confidence within the industry. Your day-to-day responsibilities will include preparing audit documentation, assisting in audit testing, analyzing financial data, preparing tax returns, ensuring tax compliance, participating in tax planning activities, interacting with clients, developing professional communication skills, gaining proficiency in accounting software, and enhancing Microsoft Excel skills for financial analysis. You should possess strong verbal communication, organizational, and profession...

As a CDM at Niva Bupa Health Insurance Company, your role is crucial in achieving our purpose of providing every Indian with confidence to access the best healthcare. You will be responsible for recruiting key advisors, activating agents, and providing regular training to advisors. Driving business promotion activities, enabling and training individuals on digital platforms, and supporting advisors in developing business in the local market are key aspects of your responsibilities. Motivating advisors to achieve rewards and recognition programs, developing the agency business in the location, and focusing on business achievements are vital for the growth of the branch. Your primary role invo...

The ideal candidate for this role will be a creative and analytical thinker, capable of conducting insightful market research to establish an effective marketing strategy that resonates with the target audience. You should feel at ease evaluating the marketing process and possess the ability to critique and enhance its outcomes. Your responsibilities will include identifying target audiences, campaign objectives, and desired outcomes. You will be expected to research and develop marketing strategies, as well as evaluate the success of these strategies. Content development for marketing campaigns will also fall within your purview. Staying abreast of current marketing trends and ensuring the ...

As the Production Manager at Radici Plastics India Pvt. Ltd., your primary responsibility is to ensure the productivity, efficiency, and cost-effectiveness of the production process. You will be tasked with overseeing the production activities to meet the set goals and deadlines while maintaining quality standards. Your role will involve coordinating with various departments to achieve production, quality, and safety targets. Your key responsibilities include planning and executing production schedules provided by the Production Planning and Control (PPC) department, directing and coordinating the activities of the Production Department, and ensuring effective utilization of resources, inclu...

As a Customer Care Analyst at Pluxee, you will play a crucial role in handling incoming interactions while adhering to guidelines and ensuring client satisfaction. Your responsibilities will include generating client feedback as necessary, managing your own backlog of actions and emails, and utilizing Customer Care tools effectively. Your role will contribute to building strong customer relationships, delivering customer-centric solutions, and fostering innovation within the organization. To excel in this position, you should have prior experience in Customer Care or a related field such as receptionist or personal assistant. A basic school education is required, along with familiarity with ...

As a Product Manager at Armada, you will play a key role in driving the development of Data, AI & ML products to address complex enterprise challenges. With a focus on bridging the digital divide through cutting-edge technology infrastructure, you will be responsible for defining and executing the product vision and roadmap for our solutions targeting enterprise customers. Your responsibilities will include leading the end-to-end product lifecycle, conducting in-depth user research to understand industry-specific requirements, and collaborating closely with ML engineers and data scientists to translate business needs into technical specifications. Additionally, you will analyze market opport...

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description Process : Brokerage Shift Timings : Rotational shifts Morning & Day and evening & night shifts Working days : Five days ...

The role of an Optometrist at Lenskart is unique as it goes beyond traditional eye check-ups to include sales as a significant aspect. As an Optometrist at Lenskart, you will be responsible for providing technical expertise through eye-checks, dispensing, and diagnosis, while also actively engaging in selling products, executing stocktakes, and adhering to SOPs to ensure an outstanding customer experience. Your primary responsibilities will include focusing on customer satisfaction by welcoming walk-in customers, guiding them for a free eye check-up, and maintaining stock levels and sales floor standards to enhance the shopping experience. You will need to be proficient in operating the POS ...

As an International Customer Service Consultant at EaseMyTrip in Gurugram, you will play a vital role in assisting customers from the UK, UAE, Thailand, US, Singapore, and Saudi Arabia. Your responsibilities will include handling customer inquiries through calls, emails, and chats, facilitating bookings for flights, hotels, and holiday packages, and addressing service-related queries. You will interact with customers who book through various international platforms and meta-search engines to ensure a smooth booking experience. Your role will involve multi-regional customer support, where you will cater to customers from different regions, providing customized travel and accommodation plannin...

You will be responsible for becoming a subject matter expert on the product, understanding its features, benefits, and technical aspects. Your role will involve conducting market research to identify customer needs, analyzing competitor products, and monitoring market trends to inform product strategy. Additionally, you will contribute to product roadmaps, define features, and set product goals and objectives. You will play a key role in supporting the sales and marketing teams by assisting with product demonstrations, presentations, and training. Addressing customer inquiries, gathering feedback, and troubleshooting product-related issues will also be part of your responsibilities. Collabor...

The role requires you to design, test, and maintain software programs for operating systems or applications that need to be deployed at a client's end, ensuring they meet 100% quality assurance parameters. You will be responsible for understanding the requirements and designing the product/software, developing software solutions, investigating problem areas, and facilitating root cause analysis. Additionally, you will identify ideas to improve system performance, analyze client requirements, and collaborate with functional teams or systems analysts. Your responsibilities will also include performing coding, ensuring optimal software/module development, automating processes for software valid...

As a Key Territory Manager at Niva Bupa Health Insurance Company, you will play a crucial role in enabling the achievement of key business outcomes by focusing on quality of hire, skilling, and ensuring compliance with statutory requirements. You will be responsible for owning the business plan for the branch, including top-line and bottom-line targets for the team. Internalizing the company's management philosophy and business strategy, you will drive it within the branch to ensure the engagement, motivation, and productivity of the existing team of Agents. It will be your responsibility to constantly induct, activate, and ensure the productivity of new Agent Advisors. Additionally, you wil...

Kontoor Brands, Inc. (KTB) is the parent company of Wrangler, Lee, and Rock & Republic, with owned manufacturing facilities in Mexico and Nicaragua. Kontoor also owns and operates over 140 retail stores across the globe. Our global company employs more than 15,000 people in 65 countries, with world headquarters in Greensboro, North Carolina, and regional headquarters in Geneva and Hong Kong. Your responsibilities will include: To assure all factory assigned QC are well trained and qualified to conduct inspection of LWR products. To provide quality guidelines to all QA & factory assigned QC. To provide technical advice to QA and factory assigned QC. Monitor productions closely and provide tec...

As a Sales Executive at Fragomatrix in Mumbai, your role will involve visiting customers regularly to introduce new fragrances, secure project briefs, and generate orders. You will be responsible for identifying target customers, creating a robust sales pipeline, and establishing partnerships within the fragrance industry in India. Attending exhibitions and conferences to stay updated on market trends will be essential. Your duties will include developing and presenting sales proposals that balance profitability and risk, reporting sales progress to the Business Development Manager (BDM), and following up on submitted samples and R&D projects. Analyzing market trends and delivering product p...

As a Trainer and Team Coach, you will be responsible for various tasks related to recruitment, training, and development of team members in a call center environment. With 2-3 years of experience in Quality Assurance and 1 year as a trainer, you will play a crucial role in enhancing the skills and performance of the team. Your duties and responsibilities will include conducting interviews to assess candidates" communication skills and voice quality, designing training modules, delivering classroom training, providing feedback to QAs on transaction audits, conducting customer handling assessments for new hires, and managing new hires on the production floor. Additionally, you will be involved...

We are seeking individuals who are smart, self-driven, high-energy, and possess exceptional communication skills along with intellectual curiosity and a strong passion for technology within the Machine Learning space. Our analysts exhibit a deep understanding of one or more areas in the Retail and CPG domain, coupled with robust business acumen and excellent soft skills. Proficiency in technology is also a key requirement. The ideal candidate must possess the following technical skills: - MLOps Implementation and Support Experience - Expertise in Python Programming with a minimum of 4-5 years of experience - Working knowledge of DevOps with implementation experience in at least 1 or 2 projec...

The ideal candidate for this role will be a creative and analytical thinker. You will conduct insightful market research to establish a marketing strategy that effectively reaches the target audience. You should feel comfortable evaluating the marketing process and be able to critique and improve its outcomes. Responsibilities Identify target audiences, objectives, and desired outcomes of marketing campaigns. Research and develop marketing strategies, and evaluate the success of these strategies. Develop the content for marketing campaigns. Stay up-to-date on current marketing trends. Manage and allocate the budget correctly. Qualifications Bachelor's degree in marketing or a related field. ...

Role Responsibilities Delta Refresh to be performed every day. Query handling through the ticketing tool as per TAT Analyzing the providing the solution for the queries raised relating to Journals, ICO Agreements etc., Approval of Application Access Supporting the team on Authorization metrics queries RTR Admin activities including maintenance of Authorization Matrix in SAP Supporting and SPOC for UAT for the new releases Mass Reversal is to be supervised during month end and to be performed manually if the auto job fails. Supervising of Automated Jobs relating to Month-end - Capex Settlement, Depreciation, PO Settlement, Discount rate check, Profit in Stock, Clearing of Jobs in SAP Balance ...