Education required : Graduation degree in any discipline, Post Graduation, MBA preferred Exp. Required 10 - 14 years Job Location : Ranipet Job Description : Responsible to ensure sales and customer acquisition targets Optimize cost and productivity of Jio Centre Ensure seamless operation and administration of Jio Centre Ensure adherence to statutory compliances and commercial controls Obtain permissions required for project execution Liaison with channel partners to enhance productivity Provide action plan for customer retention and feedback Manage, coach and motivate team members Skills and Competencies : 1. Managing profit and loss 2. Project management skills 3. Team management skills 4. Problem solving skills 5. Influencing and negotiation skills 6. Cross functional expertise
You will be responsible for the security of the FTTX and 4G networks, including patrolling, theft investigations, audits of FTTX nodes, and implementation of all SLP policies. You will need to coordinate with NW/FTTX teams, manage the budget of NW SLP for the circle, and ensure compliance with ID cards, Jio Mitra engagement, and SAS project implementation. Additionally, you will be in charge of site audits of small, medium, and LFL, access control of all network sites, and coordination with NW teams for compliance of ID cards. Your role will also involve managing the uptime of SAS equipment and ensuring the security of the 4G network. Key Responsibilities: - Security of FTTX Network and 4G Network - Patrolling of networks and conducting theft investigations - Audits of FTTX nodes and site audits of small, medium, and LFL - Implementation of SLP policies and coordination with NW/FTTX teams - Compliance of ID cards, Jio Mitra engagement, and SAS project implementation - Access control of network sites and uptime management of SAS equipment - Managing the budget of NW SLP for the circle Qualifications Required: - Any Graduation, Post Graduation Preferred - 6 to 10 years of experience - Experience in Fiber operation maintenance, OSP & Infra maintenance - Experience in telecom security operations - ISP/OSP, project deployment, network roll-out, network operations - Skills: Team Management, Decision Making, Analytical Thinking, Interpersonal Skills, Communication Skills Note: No additional details of the company were provided in the job description. You will be responsible for the security of the FTTX and 4G networks, including patrolling, theft investigations, audits of FTTX nodes, and implementation of all SLP policies. You will need to coordinate with NW/FTTX teams, manage the budget of NW SLP for the circle, and ensure compliance with ID cards, Jio Mitra engagement, and SAS project implementation. Additionally, you will be in charge of site audits of small, medium, and LFL, access control of all network sites, and coordination with NW teams for compliance of ID cards. Your role will also involve managing the uptime of SAS equipment and ensuring the security of the 4G network. Key Responsibilities: - Security of FTTX Network and 4G Network - Patrolling of networks and conducting theft investigations - Audits of FTTX nodes and site audits of small, medium, and LFL - Implementation of SLP policies and coordination with NW/FTTX teams - Compliance of ID cards, Jio Mitra engagement, and SAS project implementation - Access control of network sites and uptime management of SAS equipment - Managing the budget of NW SLP for the circle Qualifications Required: - Any Graduation, Post Graduation Preferred - 6 to 10 years of experience - Experience in Fiber operation maintenance, OSP & Infra maintenance - Experience in telecom security operations - ISP/OSP, project deployment, network roll-out, network operations - Skills: Team Management, Decision Making, Analytical Thinking, Interpersonal Skills, Communication Skills Note: No additional details of the company were provided in the job description.
Role Overview: You will be responsible for maintaining and updating the asset master, monitoring vendor performance against SLAs, ensuring compliance to defined SLA/KPIs, and executing O&M activities for inside plant electronics (ISP). Additionally, you will need to ensure compliance to health, safety, environment, and fire policies, propose and implement energy optimization initiatives, provide leadership to outsourced infrastructure maintenance team, and coordinate with the network operations centre for network management. Your role will also involve ensuring adherence to quality management standards, compliance to preventive and corrective maintenance standards for fiber and utility equipment, and maintaining the reliability and uptime of the optical fiber network and utility equipment. Collaboration with the infrastructure maintenance core team will be essential for maintaining network performance and upgrades. Key Responsibilities: - Maintain and update the asset master - Monitor vendor performance against defined SLAs - Ensure compliance to defined SLA/KPIs - Execute O&M activities for inside plant electronics (ISP) - Propose and implement energy optimization initiatives - Provide leadership to outsourced infrastructure maintenance team - Coordinate with the network operations centre for network management - Ensure adherence to quality management standards - Ascertain compliance to preventive and corrective maintenance standards for fiber and utility equipment - Maintain reliability of optical fiber network and uptime of fiber and utility equipment - Collaborate with infrastructure maintenance core team for maintaining network performance and upgrades Qualifications Required: - B.E. in ENTC/Mechanical/Electrical Additional Details: No additional details were provided in the job description. Role Overview: You will be responsible for maintaining and updating the asset master, monitoring vendor performance against SLAs, ensuring compliance to defined SLA/KPIs, and executing O&M activities for inside plant electronics (ISP). Additionally, you will need to ensure compliance to health, safety, environment, and fire policies, propose and implement energy optimization initiatives, provide leadership to outsourced infrastructure maintenance team, and coordinate with the network operations centre for network management. Your role will also involve ensuring adherence to quality management standards, compliance to preventive and corrective maintenance standards for fiber and utility equipment, and maintaining the reliability and uptime of the optical fiber network and utility equipment. Collaboration with the infrastructure maintenance core team will be essential for maintaining network performance and upgrades. Key Responsibilities: - Maintain and update the asset master - Monitor vendor performance against defined SLAs - Ensure compliance to defined SLA/KPIs - Execute O&M activities for inside plant electronics (ISP) - Propose and implement energy optimization initiatives - Provide leadership to outsourced infrastructure maintenance team - Coordinate with the network operations centre for network management - Ensure adherence to quality management standards - Ascertain compliance to preventive and corrective maintenance standards for fiber and utility equipment - Maintain reliability of optical fiber network and uptime of fiber and utility equipment - Collaborate with infrastructure maintenance core team for maintaining network performance and upgrades Qualifications Required: - B.E. in ENTC/Mechanical/Electrical Additional Details: No additional details were provided in the job description.
As an experienced candidate with 6-10 years in After Sales Service, your role will involve the following responsibilities: - Establishing and maintaining the upkeep of service centers - Liaising with store managers and sales teams for smooth service operations - Ensuring customer satisfaction to prevent escalation of issues - Motivating and managing a team of service center and care center personnel - Taking responsibility for service deliverables - Mentoring and counseling engineers when necessary - Controlling the flow of incoming calls for on-site support services - Managing costs and expenses of service and care centers within given guidelines - Ensuring an adequate amount of manpower to handle all customer calls - Providing necessary skills and training to team members based on their needs and gaps - Ensuring that care center personnel work in sync to support walk-in customers - Encouraging the team to enhance their performance by identifying gaps and needs Qualifications Required: - Diploma / B.E/ B.Tech preferred Please note that the job location is Vellore, Tamil Nadu. As an experienced candidate with 6-10 years in After Sales Service, your role will involve the following responsibilities: - Establishing and maintaining the upkeep of service centers - Liaising with store managers and sales teams for smooth service operations - Ensuring customer satisfaction to prevent escalation of issues - Motivating and managing a team of service center and care center personnel - Taking responsibility for service deliverables - Mentoring and counseling engineers when necessary - Controlling the flow of incoming calls for on-site support services - Managing costs and expenses of service and care centers within given guidelines - Ensuring an adequate amount of manpower to handle all customer calls - Providing necessary skills and training to team members based on their needs and gaps - Ensuring that care center personnel work in sync to support walk-in customers - Encouraging the team to enhance their performance by identifying gaps and needs Qualifications Required: - Diploma / B.E/ B.Tech preferred Please note that the job location is Vellore, Tamil Nadu.