Client Relationship Manager

As a Client Relationship Manager at Buzznation, an integrated Events & Experiential Marketing Company based in the US and India, your role involves being the primary point of contact for clients. You will focus on developing long-term relationships and connecting with key stakeholders. Your responsibilities will include liaising between clients and internal teams to ensure the successful delivery of services according to client needs. Specifically working with billion-dollar tech & pharma clientele, a minimum of 5 years" experience in the Exhibitions & Events Industry is required. Key Responsibilities: - Develop long-term relationships with clients and key stakeholders - Assist customers through various communication channels - Establish trusted advisor relationships with key accounts and stakeholders - Ensure timely and successful delivery of services based on customer needs - Communicate progress to internal and external stakeholders - Forecast and track key account metrics - Enhance the organization's reputation through value-added contributions - Work with the sales team to onboard new clients and develop existing relationships - Liaise between customers and internal teams - Analyze consumer behavior data Requirements: - Proven account management experience with top-tier event companies - Excellent communication, negotiation, and presentation skills - Minimum 5 years of exhibition industry experience - Passion for service and deep digital understanding - Self-motivated, results-driven, and proactive - Strong relationship-building skills with integrity and maturity - Ability to prioritize tasks and solve problems - Excellent time and project management skills with attention to detail Preferred Skills & Proficiencies: - Prospecting Skills - Teamwork - Planning - Relationship Building - Initiative - Customer Focus - Excellence - Project Management - Attention to Detail If you are a proactive and passionate individual with a keen interest in the events and exhibitions industry, we welcome you to join our team at Buzznation and contribute to creating unforgettable experiences for our clients.,