*Designation-Team Lead/Assistant Manager/Manager in CRM for Client Servicing Job Location: Gurgaon Industry-TPA Company or Health Insurance will only be preferred Job Description: Key Responsibilities: 1 . Management and Retention of Top corporate for the region alont with Team as a L1 Level. 2. Reports on top corporate/insurance companies/brokers to be reviewed with Leadership Team and proactively act on issues before escalations. 3. Fulfilment of SLAs. 4. Oversee timely submission of MIS reports to Insurance Companies/Corporate etc.. 5.. Oversee department functions like the Customer Care, Claims, Preauth and related functions. 6.Claims and Cashless settlement 7. Coordination with Broker, Insurance Company and Corporate Client etc. Experience required: Experience: 2-4 years of experience in Customer Service or Client Relationship roles in Health Insurance or TPA Company Personal Attributes and Competencies: Strong verbal, written, presentation and persuasive skills that effectively communicates with Experience of making and developing strategies Strong negotiation skills that demonstrate creative, innovative problem-solving approaches to complex situations. Strong analytical and problem-solving skills. Interested Candidate can connect -09971006988 Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person

*Designation-Team Lead/Assistant Manager/Manager in CRM for Client Servicing Job Location: Gurgaon Industry-TPA Company or Health Insurance will only be preferred If you are interested, please you can visit to Office between 11AM to 1PM Monday-Friday Vidal Health TPA | 531-532 | Udyog Vihar | Phase V | Gurgaon | Haryana 122 016 Job Description: Key Responsibilities: 1 . Management and Retention of Top corporate for the region alont with Team as a L1 Level. 2. Reports on top corporate/insurance companies/brokers to be reviewed with Leadership Team and proactively act on issues before escalations. 3. Fulfilment of SLAs. 4. Oversee timely submission of MIS reports to Insurance Companies/Corporate etc.. 5.. Oversee department functions like the Customer Care, Claims, Preauth and related functions. 6.Claims and Cashless settlement 7. Coordination with Broker, Insurance Company and Corporate Client etc. Experience required: Experience: 2-4 years of experience in Customer Service or Client Relationship roles in Health Insurance or TPA Company Personal Attributes and Competencies: Strong verbal, written, presentation and persuasive skills that effectively communicates with Experience of making and developing strategies Strong negotiation skills that demonstrate creative, innovative problem-solving approaches to complex situations. Strong analytical and problem-solving skills. Interested Candidate can connect -09971006988 Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person

*Designation-Team Lead/Assistant Manager/Manager in CRM for Client Servicing Job Location: Gurgaon Industry-TPA Company or Health Insurance will only be preferred If you are interested, please you can visit to Office between 11AM to 1PM Monday-Friday Vidal Health TPA | 531-532 | Udyog Vihar | Phase V | Gurgaon | Haryana 122 016 Job Description: Key Responsibilities: 1 . Management and Retention of Top corporate for the region alont with Team as a L1 Level. 2. Reports on top corporate/insurance companies/brokers to be reviewed with Leadership Team and proactively act on issues before escalations. 3. Fulfilment of SLAs. 4. Oversee timely submission of MIS reports to Insurance Companies/Corporate etc.. 5.. Oversee department functions like the Customer Care, Claims, Preauth and related functions. 6.Claims and Cashless settlement 7. Coordination with Broker, Insurance Company and Corporate Client etc. Experience required: Experience: 2-4 years of experience in Customer Service or Client Relationship roles in Health Insurance or TPA Company Personal Attributes and Competencies: Strong verbal, written, presentation and persuasive skills that effectively communicates with Experience of making and developing strategies Strong negotiation skills that demonstrate creative, innovative problem-solving approaches to complex situations. Strong analytical and problem-solving skills. Interested Candidate can connect -09971006988 Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person

Vidal is hiring for the position of Medical Officer (non-clinical role). Qualification: BHMS/BAMS/BDS/BUMS only +6months to 1year exp in Claim Processing Work from office & Immediate Joiner will be preferred Department- Preauth(Cashless) Shift timings: 9hrs shift (5 days working)-Rotational Basis. Roles and Responsibilities: * Processing of Claims with verification and Settlement with Customer Accounts. * Evaluation of customer/Claims and posting accordingly. * Resolving Claims related queries and discrepancies Follow up and respond to queries of Customers. * Approving and Rejection of Payments to the Customers with all verification. * Updating the Status of the Customers about the respective Claim. * Play as an intermediate role between the Insurance co., and Customer. * Handling Customer queries and giving a prompt reply to the customers through email. * Preparing the Weekly consolidated reports of the team and updating to the Management. * Assigning and Resolving Customer Queries through email. * Raising Shortfall whenever it is necessary. * Approving and Rejecting of Claim after all necessary checks. Kindly connect if you are interested through whats app or call-+91 93119 86352 -HR-Vidal Health Insurance TPA Pvt Ltd. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person

Vidal is hiring for Executive in Insurance TPA Location: Gurgaon,Udhyog Vihar Phase 5 JD: Processing and managing documents Updating and maintaining databases with accurate and relevant information. Coordinating with other departments to ensure smooth workflow and efficient operations Preparing and generating reports Assisting in the implementation of company policies and procedures Performing general administrative tasks, such as data entry. MS Excel is must Salary-15k- 20k Take home/Month+ PF/ESI and other benefits Can connect 9971006988 for interview Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Education: Bachelor's (Preferred) Work Location: In person

Vidal is hiring for Claims-Executive/Team leader Level Gurgaon Location. Udhyog Vihar,Sector 19 Gurgaon Work from Office only Key Responsibilities Claim Review & Validation - Examine submitted claims for completeness and accuracy - Verify policy coverage and eligibility - Identify discrepancies or missing documentation Claims Processing - Enter and adjudicate claims in the system (cashless & reimbursement) - Calculate payable amounts as per policy terms - Ensure timely processing within defined SLAs Stakeholder Communication - Liaise with policyholders, hospitals, and insurers for claim clarifications - Respond to queries and provide claim status updates - Coordinate with Preauth and Customer Care teams Documentation & Compliance - Maintain detailed records of claims and actions taken - Ensure adherence to IRDAI guidelines and internal SOPs - Flag potential fraud or irregularities for investigation Reporting & Analysis - Generate daily/weekly/monthly claim reports - Track claim trends and highlight recurring issues - Support audits and internal reviews with accurate data Skills & Competencies Strong attention to detail and data accuracy Familiarity with medical terminology, ICD/CPT codes Proficiency in claims software (Portal) Effective communication and problem-solving skills Ability to manage sensitive information with discretion Experience Required 1–3 years of experience in claims processing within the TPA or Health Insurance domain Exposure to group health policies and coordination with hospitals or corporate clients is preferred Interested candidate can connect 9971006988 Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹28,000.00 per month Experience: total work: 1 year (Preferred) Work Location: In person

*Designation- Team Lead/Assistant Manager in CRM for Client Servicing Job Location: Gurgaon Job Title : L1 Regional Client Servicing Leader Industry : Third Party Administrator (TPA) – Health Insurance Role Objective To lead the client servicing function for top corporate accounts in the assigned region, drive service excellence across departments, and strengthen stakeholder relationships. This role requires strategic oversight, operational coordination, and proactive engagement with internal teams and external partners. Key Responsibilities Client Retention & Team Leadership - Manage and retain top corporate clients with support from the servicing team - Act as the primary escalation point for high-value accounts - Operate at L1 level to guide team operations and client strategy Leadership Reporting & Escalation Control - Prepare and review reports on corporate clients, insurers, and brokers with senior leadership - Identify concerns early and implement preventive actions to avoid escalation SLA Adherence - Monitor service delivery against defined SLAs - Ensure corrective measures are taken in case of deviations MIS Governance - Oversee timely and accurate MIS submissions to clients, insurers, and brokers - Validate data quality and formats for consistency Departmental Oversight - Supervise operations across Customer Care, Claims, Preauth, and related units - Ensure smooth inter-departmental functioning and client satisfaction Claims & Cashless Coordination - Ensure resolution and settlement of claims and cashless requests within agreed timelines - Support grievance resolution related to claim processing Stakeholder Engagement - Coordinate with brokers, insurance partners, and corporate clients - Facilitate reviews, feedback sessions, and policy renewals as needed Experience Required 2–4 years of experience in Client Relationship or Customer Service roles within the Health Insurance or TPA industry Exposure to handling key accounts and cross-functional team coordination is preferred Interested Candidate can connect -09971006988 Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

*Designation-Team Lead/Assistant Manager in CRM for Client Servicing Job Location: Ludhiana,Punjab Industry-TPA Company or Health Insurance will only be preferred Job Description: Key Responsibilities: 1 . Management and Retention of Top corporate for the region alont with Team as a L1 Level. 2. Reports on top corporate/insurance companies/brokers to be reviewed with Leadership Team and proactively act on issues before escalations. 3. Fulfilment of SLAs. 4. Oversee timely submission of MIS reports to Insurance Companies/Corporate etc.. 5.. Oversee department functions like the Customer Care, Claims, Preauth and related functions. 6.Claims and Cashless settlement 7. Coordination with Broker, Insurance Company and Corporate Client etc. Experience required: Experience: 3-5 years of experience in Customer Service or Client Relationship roles in Health Insurance or TPA Company Personal Attributes and Competencies: Strong verbal, written, presentation and persuasive skills that effectively communicates with Experience of making and developing strategies Strong negotiation skills that demonstrate creative, innovative problem-solving approaches to complex situations. Strong analytical and problem-solving skills. Interested Candidate can connect -09971006988 Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹32,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Vidal is hiring for Executive in Insurance TPA Location: Gurgaon,Udhyog Vihar Phase 5 JD: Processing and managing documents Updating and maintaining databases with accurate and relevant information. Coordinating with other departments to ensure smooth workflow and efficient operations Preparing and generating reports Assisting in the implementation of company policies and procedures Performing general administrative tasks, such as data entry. MS Excel is must Salary-15k- 20k Take home/Month+ PF/ESI and other benefits Can connect 9971006988 for interview Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Education: Bachelor's (Preferred) Work Location: In person

Vidal is hiring for Claims-Executive/Team leader Level Gurgaon Location. Udhyog Vihar,Sector 19 Gurgaon Work from Office only Key Responsibilities Claim Review & Validation - Examine submitted claims for completeness and accuracy - Verify policy coverage and eligibility - Identify discrepancies or missing documentation Claims Processing - Enter and adjudicate claims in the system (cashless & reimbursement) - Calculate payable amounts as per policy terms - Ensure timely processing within defined SLAs Stakeholder Communication - Liaise with policyholders, hospitals, and insurers for claim clarifications - Respond to queries and provide claim status updates - Coordinate with Preauth and Customer Care teams Documentation & Compliance - Maintain detailed records of claims and actions taken - Ensure adherence to IRDAI guidelines and internal SOPs - Flag potential fraud or irregularities for investigation Reporting & Analysis - Generate daily/weekly/monthly claim reports - Track claim trends and highlight recurring issues - Support audits and internal reviews with accurate data Skills & Competencies Strong attention to detail and data accuracy Familiarity with medical terminology, ICD/CPT codes Proficiency in claims software (Portal) Effective communication and problem-solving skills Ability to manage sensitive information with discretion Experience Required 1–3 years of experience in claims processing within the TPA or Health Insurance domain Exposure to group health policies and coordination with hospitals or corporate clients is preferred Interested candidate can connect 9971006988 Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹28,000.00 per month Experience: total work: 1 year (Preferred) Work Location: In person

*Designation- Team Lead/Assistant Manager in CRM for Client Servicing Job Location: Gurgaon Job Title : L1 Regional Client Servicing Leader Industry : Third Party Administrator (TPA) – Health Insurance Role Objective To lead the client servicing function for top corporate accounts in the assigned region, drive service excellence across departments, and strengthen stakeholder relationships. This role requires strategic oversight, operational coordination, and proactive engagement with internal teams and external partners. Key Responsibilities Client Retention & Team Leadership - Manage and retain top corporate clients with support from the servicing team - Act as the primary escalation point for high-value accounts - Operate at L1 level to guide team operations and client strategy Leadership Reporting & Escalation Control - Prepare and review reports on corporate clients, insurers, and brokers with senior leadership - Identify concerns early and implement preventive actions to avoid escalation SLA Adherence - Monitor service delivery against defined SLAs - Ensure corrective measures are taken in case of deviations MIS Governance - Oversee timely and accurate MIS submissions to clients, insurers, and brokers - Validate data quality and formats for consistency Departmental Oversight - Supervise operations across Customer Care, Claims, Preauth, and related units - Ensure smooth inter-departmental functioning and client satisfaction Claims & Cashless Coordination - Ensure resolution and settlement of claims and cashless requests within agreed timelines - Support grievance resolution related to claim processing Stakeholder Engagement - Coordinate with brokers, insurance partners, and corporate clients - Facilitate reviews, feedback sessions, and policy renewals as needed Experience Required 2–4 years of experience in Client Relationship or Customer Service roles within the Health Insurance or TPA industry Exposure to handling key accounts and cross-functional team coordination is preferred Interested Candidate can connect -09971006988 Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

*Designation-Executive/Team Lead in CRM for Client Servicing Job Location: Gurgaon Industry-TPA Company or Health Insurance will only be preferred Job Description: Key Responsibilities: 1 . Management and Retention of Top corporate for the region along with Team as a L1 Level. 2. Handling queries from Employees of Big Corporate and resolve the concern with coordination. 3. Fulfilment of SLAs. 4. Oversee timely submission of MIS reports to Insurance Companies/Corporate etc.. 5.. Oversee department functions like the Customer Care, Claims, Preauth and related functions. 6.Claims and Cashless settlement 7. Coordination with Broker, Insurance Company and Corporate Client etc. Experience required: Experience: 2-4 years of experience in Customer Service or Client Relationship roles in Health Insurance or TPA Company Personal Attributes and Competencies: Strong verbal, written, presentation and persuasive skills that effectively communicates with Experience of making and developing strategies Strong negotiation skills that demonstrate creative, innovative problem-solving approaches to complex situations. Strong analytical and problem-solving skills. Interested Candidate can connect -09971006988 Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

*Designation-Team Lead/Assistant Manager in CRM for Client Servicing Job Location: Ludhiana,Punjab Industry-TPA Company or Health Insurance will only be preferred Job Description: Key Responsibilities: 1 . Management and Retention of Top corporate for the region alont with Team as a L1 Level. 2. Reports on top corporate/insurance companies/brokers to be reviewed with Leadership Team and proactively act on issues before escalations. 3. Fulfilment of SLAs. 4. Oversee timely submission of MIS reports to Insurance Companies/Corporate etc.. 5.. Oversee department functions like the Customer Care, Claims, Preauth and related functions. 6.Claims and Cashless settlement 7. Coordination with Broker, Insurance Company and Corporate Client etc. Experience required: Experience: 3-5 years of experience in Customer Service or Client Relationship roles in Health Insurance or TPA Company Personal Attributes and Competencies: Strong verbal, written, presentation and persuasive skills that effectively communicates with Experience of making and developing strategies Strong negotiation skills that demonstrate creative, innovative problem-solving approaches to complex situations. Strong analytical and problem-solving skills. Interested Candidate can connect -09971006988 Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹32,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Expertise in Excel , formulas, V look up etc Escalation handling, interdepartmental coordination. Knowledge of claims, enrollment, policy etc. Outstanding monitoring and clearance. Provide help and support to your customers through telecalling Strong communication skills and command of the English language Previous experience in a telecaller job or similar role 1-2 years experience in TPA INDUSTRY is preferable.. Job Type: Full-time Pay: Up to ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Fixed shift Supplemental Pay: Yearly bonus Work Location: In person Speak with the employer +91 9784803423

Expertise in Excel , formulas, V look up etc Escalation handling, interdepartmental coordination. Knowledge of claims, enrollment, policy etc. Outstanding monitoring and clearance. Provide help and support to your customers through telecalling Strong communication skills and command of the English language Previous experience in a telecaller job or similar role 1-2 years experience in TPA INDUSTRY is preferable.. Job Type: Full-time Pay: Up to ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Fixed shift Supplemental Pay: Yearly bonus Work Location: In person Speak with the employer +91 9784803423

Expertise in Excel , formulas, V look up etc Field visit & back end job Job Type: Full-time Pay: Up to ₹15,000.00 per month Work Location: In person

Vidal is hiring for Claims-Executive/Team leader Level Work Location: Jaipur Work from Office only Key Responsibilities Claim Review & Validation - Examine submitted claims for completeness and accuracy - Verify policy coverage and eligibility - Identify discrepancies or missing documentation Claims Processing - Enter and adjudicate claims in the system (cashless & reimbursement) - Calculate payable amounts as per policy terms - Ensure timely processing within defined SLAs Stakeholder Communication - Liaise with policyholders, hospitals, and insurers for claim clarifications - Respond to queries and provide claim status updates - Coordinate with Preauth and Customer Care teams Documentation & Compliance - Maintain detailed records of claims and actions taken - Ensure adherence to IRDAI guidelines and internal SOPs - Flag potential fraud or irregularities for investigation Reporting & Analysis - Generate daily/weekly/monthly claim reports - Track claim trends and highlight recurring issues - Support audits and internal reviews with accurate data Skills & Competencies Strong attention to detail and data accuracy Familiarity with medical terminology, ICD/CPT codes Proficiency in claims software (Portal) Effective communication and problem-solving skills Ability to manage sensitive information with discretion Experience Required 2–3 years of experience in claims processing within the TPA or Health Insurance domain Exposure to group health policies and coordination with hospitals or corporate clients is preferred Interested candidate can connect 9971006988 Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹25,000.00 per month Experience: total work: 1 year (Preferred) Work Location: In person

Expertise in Excel , formulas, V look up etc Field visit & back end job Job Type: Full-time Pay: Up to ₹15,000.00 per month Work Location: In person

*Designation-Assistant Manager in CRM for Client Servicing Job Location: Ludhiana,Punjab Industry-TPA Company or Health Insurance will only be preferred Job Description: Key Responsibilities: 1.Responsible to liaison with Insurance company (branch officers, Divisional Office and Regional office UIIC) and advisors. 2.Handling their grievance and retention of retail business. 3.Responsible for Reputation claims of UIIC. 4. Also manages office activities. Experience required: Experience: 3-5 years of experience in Customer Service or Client Relationship roles in Health Insurance or TPA Company Personal Attributes and Competencies: Strong verbal, written, presentation and persuasive skills that effectively communicates with Experience of making and developing strategies Strong negotiation skills that demonstrate creative, innovative problem-solving approaches to complex situations. Strong analytical and problem-solving skills. Interested Candidate can connect -09971006988 Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹31,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

*Designation-Assistant Manager in CRM for Client Servicing Job Location: Ludhiana,Punjab Industry-TPA Company or Health Insurance will only be preferred Job Description: Key Responsibilities: 1.Responsible to liaison with Insurance company (branch officers, Divisional Office and Regional office UIIC) and advisors. 2.Handling their grievance and retention of retail business. 3.Responsible for Reputation claims of UIIC. 4. Also manages office activities. Experience required: Experience: 3-5 years of experience in Customer Service or Client Relationship roles in Health Insurance or TPA Company Personal Attributes and Competencies: Strong verbal, written, presentation and persuasive skills that effectively communicates with Experience of making and developing strategies Strong negotiation skills that demonstrate creative, innovative problem-solving approaches to complex situations. Strong analytical and problem-solving skills. Interested Candidate can connect -09971006988 Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹31,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person