2074 Customer Focus Jobs - Page 47

About Us Korn Ferry is a global consulting firm that powers performance We unlock the potential in your people and unleash transformation across your business?synchronizing strategy, operations, and talent to accelerate performance, fuel growth, and inspire a legacy of change Thats why the worlds most forward-thinking companies across every major industry turn to us?for a shared commitment to lasting impact and the bold ambition to Be More Than Korn Ferry Digital Is a Scaled Product Business Unit Within Korn Ferry That Develops And Sells Our Suite Of Talent Products And HR Technology, Supporting Clients Across Six Solution Areas Organizational Strategy Assessment and Succession Talent Acquis...

An emerging leader of artificial intelligence-based monitoring, analysis and predictive solutions that optimize the health and operational performance of industrial assets and processes. Our state-of-the-art Generative AI and Predictive AI powered IRIS platform integrates with a wide variety of sensors, historical data libraries, and new and existing data streams and provides real-time predictive insights and prescriptive recommendations to a variety of industrial persona. As a Lead AI Services Engineer at SymphonyAI Industrial, you will play a pivotal role in pioneering the integration and deployment of state-of-the-art predictive asset insights, Large Language Models and Generative AI tech...

About Info Edge Info Edge is the parent company of established brands like naukri.com, 99acres.com, shiksha.com, jeevansathi.com, and many others. At Info Edge, our mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: 99acres.com 99acres is a gateway to one of the fastest-growing property markets of the wor...

Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Proficiency within a range of analytical or operational processes. Completes atypical assignments. Works within established procedures and practices. May establish the appropriate approach for new assignments. Acts as a resource for colleagues. Completes work with limited supervision. Functional Knowledge Has developed skills in a range of processes, procedures, and systems. Business Expertise Understanding of how best teams integrat...

Kickstart your career as a SaaS Product Consultant Intern at BusinessLabs! Learn, consult, and grow with Brilliant Directories. Job Description: https://docs.google.com/document/d/1_aX3uQZA9cAUflBSDQUtfRs4wm3v1eohTccmDDSvxac/edit?usp=sharing Health insurance

Role & responsibilities 1.Identify and qualify new leads for UPS systems and integration projects 2.Develop and maintain relationships with key clients and stakeholders 3.Prepare technical proposals and presentations 4.Meeting the electrical consultants and need to pitch our specification in up coming projects 5. Funnel Creation - follow-up for closure

Job Track Description: Performs tasks based on established procedures. Uses data organizing and coordination skills to perform business support or technical work. Requires vocational training, certifications, licensures, or equivalent experience. General Profile Proficiency within a range of analytical or operational processes. Completes atypical assignments. Works within established procedures and practices. May establish the appropriate approach for new assignments. Acts as a resource for colleagues. Completes work with limited supervision. Functional Knowledge Has developed skills in a range of processes, procedures, and systems. Business Expertise Understanding of how best teams integrat...

About the role: As a Relationship Manager at Leap Scholar, your role is crucial in driving conversions within our lead pipeline through both voice and non-voice processes. You will collaborate closely with counsellors to facilitate the application and visa processing for students. Your responsibilities include maintaining continuous engagement with students, conducting follow-ups, gathering feedback, clearing doubts, and acting as a bridge between counsellors and students. The charter for this role will include: Student Onboarding: Engage with prospective students and guide them through the Leap Scholar learning journey and provide a detailed explanation of the features available in our port...

About the Role This role reports directly to the founders. The charter for this role includes : This role will: Lead the overall product roadmap for the company, lead analyses of the competitive environment, customers and product metrics to determine the right set of features to develop Develop a comprehensive product roadmap to deliver on business goals Drive product requirements definition, product planning and product design (including writing PRDs) of new features and enhancements Work cross-functionally and with the Product Development team to bring features live to the site Clearly communicate product benefits to our users and internal stakeholders Partner with Go-To-Market (Product Ma...

Your new area of responsibility challenging and future-oriented: Provide basic P&O services and operational support to the organization like explaining guidelines and policies Support P&O BP and support on IR topics for Vadodara Factory + Other Central Functions of Siemens Energy (SE) on all topics of business partnering. Creation of evaluations and analyses as well as derivation of the associated measures. Active participation in the implementation of local and group-wide P&O initiatives. Support and advice for employees and executives on all labor law and personnel-related issues Provide basic P&O services and operational support to the organization like explaining guidelines and policies ...

Job Title- Executive - Customer Success/ Client Relations Vertical - Data & Capability (ertswhile GIX) - Operations Hub Location – Mumbai Experience- 3 to 5 years Functional Responsibility / Domain Related o Be a part of team responsible for increasing the awareness of CRISIL Research products & services (Industry Research platform & Quantix) o Through trainings & product demo’s increase the users & usage of the CRISIL research services in the defined territories/regions/client segments Client segments primarily include commercial banks, NBFCs, financial institutions, private equities, investment banks, co-operative banks, corporates, insurance companies across allocated geographies o Develo...

Job Title- Executive - Customer Success/ Client Relations (off-roll) Employment type- Third Party payroll Vertical - Data & Capability (ertswhile GIX) - Operations Hub Location – Mumbai Experience- 1 to 3 years Job Description Functional Responsibility / Domain Related Be a part of team responsible for increasing the awareness of CRISIL Research products & services (Industry Research platform & Quantix). Through trainings & product demo’s increase the users & usage of the CRISIL research services in the defined territories/regions/client segments. Client segments primarily include commercial banks, NBFCs, financial institutions, private equities, investment banks, co-operative banks, corpora...

Role & responsibilities EXPERIENCE: At least 5 years of experience in IT operations. Expert knowledge of Systems Center Operations Manager (SCOM), at least 3 years as a SCOM administrator Strong Microsoft Server knowledge and experience Customer focus, the ability to analyse business requirements and translate these to technical solutions. Broad knowledge if IT Infrastructure and Applications Knowledge of System Center Orchestrator is desirable Knowledge of PowerShell Scripting is desirable Experience bridging SCOM with Azure Monitor in a hybrid observability setup is desirable.

Build and maintain customer relationships. Understand and fulfill client needs. Lead onboarding and training. Represent customer feedback internally. Resolve issues quickly Monitor account health and risks. Share client progress reports.

Job Title: Customer & Sales Executive Location: E- 23, EPIP, Surajpur Kasna Road, UPSIDC, Industrial Area Site-5, Greater Noida 201308 Job Type: Full-Time, On-site Brand: Gemeria Hair About Us: Gemeria Hair is a premium luxury brand offering high-quality human hair extensions, wigs, and toppers. We serve clients across India and internationally, delivering not just products but experiences. Our customers expect professional, personalized, and timely support and were looking for someone who can deliver exactly that. Key Responsibilities: Attend and respond to incoming calls , including timely callbacks for missed calls Provide prompt customer support across Instagram, Facebook, YouTube, and o...

We are looking for a highly skilled and motivated Business Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in business management. Lead and manage a team of 2030 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term en...

About the role: As a Relationship Manager at Leap Scholar, your role is crucial in driving conversions within our lead pipeline through both voice and non-voice processes. You will collaborate closely with counsellors to facilitate the application and visa processing for students. Your responsibilities include maintaining continuous engagement with students, conducting follow-ups, gathering feedback, clearing doubts, and acting as a bridge between counsellors and students. The charter for this role will include: Student Onboarding: Engage with prospective students and guide them through the Leap Scholar learning journey and provide a detailed explanation of the features available in our port...

Develop full understanding of the Apptio suite of products, including: The value proposition and sales messaging Best practices for deployment and maintenance Out of the box reports Support a set of accounts and drive product adoption, renewal and expansion Work with the Professional Services team to ensure all customers successfully complete the onboarding process and a seamless transition occurs to the Customer Success Team Understand Customer’s use cases and ensure that those asks are implemented by working closely with Product Managers, Engineering and Support teams. Ensure customers create an adoption/rollout plan to ensure they are confident in successfully socializing and embedding th...

About Metadrob Metadrob is pioneering the future of retail by combining the immersive experiences of virtual showrooms with the convenience of e-commerce Our platform bridges the gap between online and offline retail, offering retailers an innovative way to engage with customers in a 3D environment Join us in transforming the shopping experience and empowering retailers to create their own virtual spaces Role Overview We are looking for an ambitious and proactive Assistant Sales Manager to support our sales efforts This role will involve assisting the Sales Manager in executing sales strategies, engaging with potential clients, and providing market insights to the product team The ideal cand...

UKG is looking for a Lead Product Management to be part of our Compensation Management Product team. You will play a pivotal role in driving and executing on our vision. You will be working closely with a high performing team of product managers and engineers to drive our Compensation Management suite to the next levels of innovation to meet our customer's complex needs. Responsibilities: - Partner with the product leadership teams to develop and execute a product roadmap aligned with the overall business objectives - Work closely with engineering to deliver high quality solutions that exceed customer expectations - Build and maintain strong relationships with customers and partners to under...

The Customer Technical Advocate (CTA) acts as the primary technical interface between Nokia and assigned customers, managing critical issues, ensuring smooth service delivery, and representing customer interests internally. The role focuses on proactive support, network health insights, and effective resolution of complex technical challenges to ensure customer satisfaction and operational excellence. Must have: Strong customer-facing communication and conflict resolution skills, with the ability to manage high-pressure situations diplomatically. In-depth technical knowledge of telecom networks and Nokia product portfolios, especially related to Software Support Services (SWS). Analytical an...

AlignBooks is a SaaS-based Accounting-ERP solution targeted towards MSMEs across all business segments and regions in India & overseas. With a mission to make businesses more digitally inclusive, AlignBooks has earned an impressive rating of 4.6 on Glassdoor . We are now looking for a motivated Inside Sales Representative (Account Manager) to join our growing team. Key Responsibilities Achieve sales targets by selling AlignBooks software through outbound calling, consultation, and other influential selling techniques. Maintain strong business relationships with customers by conducting needs analysis, sharing product details, and providing quotations. Handle inbound emails and phone calls fro...

Your role and responsibilities: In this role, you will have the opportunity to execute service work of medium to high complexity in accordance with ABB work instructions, quality standards, and safety guidelines. Each day, you will deliver reliable customer service, ensure customer satisfaction, and identify opportunities for service business development. You will also contribute by coaching junior engineers and technicians during complex site activities. This role contributes to the Measurement & Analytics Business Area in the India region. Main stakeholders include: Customers, Service Team Leader, Sales, and Product Support Teams. You will be mainly accountable for: Executing installation,...

@Request you to please share resume on shreya.sarraf@indiamart.com. Roles & Responsibilities - Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through...

Your tasks and responsibilities: You will support the Service Engineering Product Managers in various activities relating to the serviceability engineering You will take over and manage update handling activities for various products. This includes participation in steering meetings, creation of upgrade instructions, monitoring of upgrade performance You organize and moderate regular international information and synchronization meetings with adjacent processes (e.g. Knowledge Transfer Meetings) You take over the creation and coordination of necessary service information/documentation (e.g. Service Strategies Document) Your qualifications and experience: You have a degree in a technical fiel...